Great place needed a new cassete, they did it right away, since they were going to be closed the next day,

This is my go to bike shop. I've been to a lot of others in the area but Manny and his team are my favorite. They keep my enduro bike riding clean and smooth. They've also been a great help with a factory replacement on my carbon rear triangle .. and my broken carbon wheel! Can't recommend them enough! read more

The Loose Wheel Bicycle - Picking up my evil with some new goodies manny installed for me. They even cleaned up the bike for me! - Bikes Near Me - Cedar Grove, New Jersey

Wow. This is such a cool store! We are so glad to have found it unexpectedly in our next town while bike hunting. The owner (and another young lad) was so awesome and informative. He was so patient and took the time to help us navigate through the different kinds of bikes and provided great insight. He has a bunch of customized bikes too that he's worked on. They provide repair services too. Anyone looking for bikes or accessories, I would definitely recommend this store. Gave me the vibes of a Harley Davidson showroom! read more

The Loose Wheel Bicycle - Bikes Near Me - Cedar Grove, New Jersey

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Staff is awesome and you totally feel welcomed weather you are new to bike game or pro.

I recently purchased a commuter bicycle online from this shop and had it shipped to California. The bike arrived in excellent condition, and was very thoughtfully packed with some additional accessories (bell and kickstand) at no extra charge. They were even kind enough to offer me a discount on my purchase after the initial order was cancelled due to an inventory issue. The owner and staff were very considerate and helpful in getting me the size and model bike I had been searching for, and though I have never been to the brick and mortar store myself, I would highly encourage anyone in the area to pay Manny and his team a visit for any of their bicycle needs. read more

As you probably know there are many places you can go to buy a mountain bike around here as well as have your bike maintained and I've been to most of them. Manny and his team will always overdeliver. Whether they're just explaining the mechanics and basics to a New Biker Or need to be more technical with Advanced bikers they will take their time and deliver five-star customer service. On multiple occasions, I've needed assistance, and they have been there for me even if it's a simple phone call or to answer a question. They do not treat you like a number, and their prices are very fair. This last visit was because I busted my front rim. I had a very expensive rim, and it was not easy to find online due to inventory across the country. Not only did Manny go above and beyond by doing extra research but he also asked me the right questions. For example, why I had my current rims. The rims were on the bike when I bought them so I did not know whether I should be using them or not. Don't get me wrong, they're great rims, but Manny took the time to explain, based on how I ride, that I may need a much sturdier and more resilient rim for the type of biking I do. Boom! That's the difference! The reality is that even though this new Rim was much cheaper it was more effective for what I needed at my level of biking. (By the way this was definitely not as profitable for Manny and Loose Wheel, but it was the right thing to do. ) That's true customer service and putting the customer first! On a different note, They have evening rides most Tuesdays and leave no biker behind. They also have a lot of fun events for kids throughout the year. Great company and a great team. Really cool hats too LOL read more

Went there on a Monday when most other bike shops were closed to replace a tube and tire I was hoping to be up and riding again in less than an hour, it took 6 hours! The shop is very fashionable and the folks inside nice enough but not a place for repairs or reasonable prices. Since it was going to be an all day project for them I asked to replace the other tire and tube; $100.00 later I went to pick up the bike and now put it away for the day. While I was there I decided to get an iPhone mount, another $40.00(!). OK they're expensive and I could have gotten the mount on Amazon cheaper but it's a local small business and wanted to help. What really turned me off for any further business with them was when I saw a water bottle on the counter and said I needed one of those as well they charged me $16.00, and it has their logo on it! Now any other bike shop on the planet would have given me the bottle for nothing or at a discount, I just dropped $140.00, give me a break. I can almost accept being expensive but being petty is the worst. If you like glitz and glamour this shop is for you but if you want timely repairs at a reasonable price you may want to reconsider your options. read more

Wowzers what a cool store! Manny & the staff at the loose wheel rock. Very knowledgeable. I highly recommend for all biking needs...

It was in regards to service in store. No prices in store and went by what I was told. Then price changed at end. I was there for new tire and installation got quote . I was then told that I needed a rim. I asked price and ok'd it . Then the price was higher at the end . I was never told that I would get an additional Charge for installation of rim even though I questioned prices throughout the process. I was Charged To install a new tire and then charged to install rim at the same time. Wasn't notified and it is simply not how other places do business. Charged twice for installation and not in line with other places. Once for tire and once for rim installation, Which is completely ridiculous and no other place has ever double charged once tire is off. I felt taken advantage of because I kept asking about prices,When I questioned it when given total I was given a snooty remark. Just simply not a way to do business.After I went to your place returned to previous place for honest up Front pricing, more economic prices and repairs .... Wouldn't return if was the last place around. Not a way to do business. read more

What a great experience dealing with Manny and his staff at the Loose Wheel! Customers for life!!

Got an awesome custom build from Manny at The Loose Wheel Bicycle Co & I couldn't be happier. Looking forward to joining the shop on their group rides right down the road. It's great to have a new, modern bike shop in the area. I highly recommend. read more

There are so many wonderful things to say about this new bike shop in Cedar Grove center. For starters, it's a comfortable and well-structured setting. They have a wide variety of services and merchandise for all Cyclists. But most importantly, the owner is welcoming and helpful. If you have an old bike lying around, he will repair and donate it to a child in need through a group in Asbury Park. Great new business in Cedar Grove. read more