Reviewing this place is a moot point but I experienced some very unprofessional service a few months ago. I came to get a bike tune-up and cable changed on my shifter. They told me it would be ready next day. I come by the next day, and they haven't even started on it. No problem I can wait. So, I call the next day, and they still don't have my bike ready. I ask what is taking so long and they said if I am in such a rush I should just buy a new bike and stop complaining. Some people don't have people skills, I get that. This place was just downright rude. A week later I got my bike back, but I never went back. If you are a small business competing with big chains like Jenson, you had better set yourself apart with good customer service and pricing. Otherwise, the big chains will eat you alive. I try to shop small businesses but when they act like this, it's hard to have sympathy for them when big chains put them out of business. I also witnessed them being condescending to people who are new to the MTB world. Those are potential new customers, and you should absolutely cater to them if you want to stay in business. The fact that Pedals has closed isn't surprising. A combo of Jenson's offering better pricing, their bad customer service, higher interest rates, MTB brands downsizing and a looming economic slowdown sealed Pedals' deserved fate. read more

Morning you guys,I been coming to this company for a long time, originally they were on jurupa street,then moved to sunny side..there business is really cool cuz they have bikes to rc's,they even fix rc's and bike's pretty well,idc what other people are saying that they have poor customer service,screw them then go to another bike shop you kook ..Jason and Chris have help me over the years with my rc's,there very professional of what they do! read more

Friendly sales personnel. They will not try to oversell you and their prices are reasonable - strongly recommend this shop Got my Kona bike from them read more

They are closing for good. There are signs in the windows saying Everything 50% Off. They have had their struggles staying in business though they are nice, knowledgeable and helpful. I guess the homeless people camping on their doorstep has scared away customers. read more

I want to give a huge shoutout to Nick over at Pedals. I had to stop by yesterday to get a phone holder for my bike. He went over and beyond to assist me. He went outside to take a look at my bike to be sure everything would work out. Thanks for your help again Nick. read more

Came in to get a brake line replaced on my daughter's bike and they tackled it right away, efficiently and for a fair price. We were on our way just a few minutes after coming in. Both of the guys working were polite and professional. Will be coming back for any future bike needs that we have. read more

Just a strange place with no regard of COVID protocol. There idea of customer service is skewed. Especially with RC car stuff. I've never been to a shop that charges to look at your car for something as small as resetting your controller and speed. And then asking to leave it for a week. So I did.... ‍ and called back (a week later) and they still hadn't looked at it. I asked to have it back and would be on my way to get it. When I got there, they quickly took it apart and said I need a new speed unit and charged me 45.00 for the service, not including the part. "No thanks"! Paid the 45.00 to get my car back and ran out! ‍Go to Hobby Town or Extreme RC. They will test and/our reset your stuff on the spot for free. They just want you to have fun and maybe remember them for your next purchase. BTW - I didn't need a new unit. It just need a reset read more

Pedals Bicycle Shop - Bikes Near Me - Riverside, California

OWNER is a real asshole, chip on his shoulder. Called to see if he could change a tire he says if you can be fast I can, get to his shop then he says I said I can look at it. Like really? I raced down here and now you can only look at. It needs a new tube there's nothing to look at. Would not recommend this place the owner needs to learn customer service and get rid of that chip on your shoulder read more

I purchased a phone holder for my bike. Took it home and began to assemble it. While there were instructions they weren't the best and I thought I'd read them carefully, only to find that it wasn't working the way I thought it should, so I took it back to the shop. I was certain I was putting things together properly and had just gotten a defective holder. The young man who helped me was there and defined patience, working with me in my frustration to get it assembled and ready to use. Sometimes we need to eat humble pie and admit our mistakes, and I quickly apologized and thanked him for his help. However, one of the other employees wasn't as patient with me and my frustration and essentially threw up his hands and said I could have my money back. But the guy who helped me allowed me to work through things with him and I left a happy customer. Lesson learned on both sides -- be open to learning new things and patience pays off in the long run. My thanks to the young blonde guy who helped this ol' lady out! read more

Stopped in on my way to the gym and was immediately greeted asked if needed help. I needed some dry chain lubricant but found out that I didn't really need what I thought I needed. Jason was super friendly and helped me find the perfect purple chain for my project. Great place with large selection of bikes and parts and everyone was friendly. It's nice when someone in a business takes the time to explain to you that you don't really need something instead of just taking your money and sending you on your way. Very excited to find this place and make it my bike shop of choice next time I need service. read more

Great customer service and selection of bikes. The team there is very helpful and knowledgeable. Look forward to buying from here again!

I don't think there is a better bike shop around. I have total faith in Jason and his team. They are honest, prompt, and super knowledgable. This is where you go for all your bike needs. read more

We brought our TRAXXAS RC car here for repair and they did an excellent job! The staff is so friendly and knowledgeable. I highly recommend Pedals Bicycle Shop for repairs on TRAXXAS RC cars! read more

This places sucks !!! Prob the worst bike shop ive stepped foot in... they couldn't even fix a easy flat tire had to "book" an appointment for literally a 4 minute job... what happened to leaving with your bike and going out and ride the same day had to buy my own tools there to get back on my bike because i was not willing to wait 4 days to get my bike running ? Ridiculous.... read more

I really enjoyed my shopping experience at Pedals! The staff is so wonderful, they greet you immediately and are interested in helping you find what you need. I feel that they are really knowledgeable in their craft so I was comfortable asking them questions that helped me better choose something I would really love. They have a great selection of bikes and they do in house enhancements and repairs. They sell all the accessories you might need for your bike. I definitely recommend this shop for all your bike needs. I think the staff really makes people feel welcome and comfortable and in all businesses I find that to be one of the most important things. read more

Efficient and helpful crew. Jason and his service techs are awesome. I happened to stop by with a colleague and noticed what a great shop this location is. First off, their organized array of bike supplies is easily accessible. I can't tell you how many times I've walked into some shops and it's really difficult to find what I need. Customers walk in and they immediately respond. I would definitely refer their bike service center because of their attention to detail. Definitely check out Pedals! read more

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Big shot out to the boys at pedals bike shop ,great customer service greta selection of bikes and accessories , took our son and immediately fell in love with the se beast mode bike , I really recommend this place read more

Awesome place and employees, if u have a kid who wants a good bike, check it out. I had some stuff replaced on another bike last year, and now his new BMX fit bike is great read more

This bike shop is amazing! My story: I'm not exactly what you'd call a coordinated rider. Seriously folks, there's a 50/50 chance I'll end up horizontal instead of vertical when I'm riding a bike. Recently, my husband purchase a Kona Remote+Ctrl from Pedals, and he really, really wanted me to try out an e-bike. My regular bike was an older Marin purchased quite some time ago from a major retail chain (who has since gone out of business). Anyway, we went back to Pedals, where the owner, Jason, patiently helped me try out many models to find the perfect fit (even allowing me to try out his own personal bike). I was torn between two models, a smaller version of my husband's bike, or a bike made by Liv. Jason encouraged me to keep riding and switching between the two models, so that I could choose the bike that fit me the most. I ultimately went with the Liv Amiti E+2. Keep in mind, there's a significant price difference between the two bikes, yet Jason never pressured me and his only goal was me feeling confident in the bike I chose. You can tell Jason has a true love and passion for riding, and it's contagious! I'm so happy with my new bike. It gives me so much confidence to tackle those challenging stretches of road. I'm so appreciative that we have a local bike shop run by someone who is truly dedicated to bikes. Jason's staff is also amazing, very dedicated bike people! We've already gone back for miscellaneous accessories (KEVLAR bike lock, hello, genius!). We know we'll be back when it's time to purchase bikes for our daughter (she's working on getting out of her training wheels) and son (I suspect there's en ebike upgrade in his future). Thanks Jason and Pedals! read more

My wife and I visited this shop shortly after her bike was stolen. Initially, Ethan helped us pick out helmets as well as a replacement bike for her. Ethan helped us size our bikes and took the time to show us how to properly install the bike rack on our car. We later, came back when we realized that the bike I bought from my buddy was the wrong size and the guys at Pedals clearly explained the different ways in which they could help. Jason and the rest of his guys are fantastic at explaining things in a way that a complete beginner like me, can understand. We'll be working with them exclusively as long as we're in the area! read more

Same thing as everyone else super bad customer service try to charge me 150 A new back tire.... I hate places I think they're too good for the customers.. you're in Riverside Bro.. Not Laguna Beach.. read more

We took my husband's custom made wheelchair in here for a tire repair. While they weren't able to fix the tire, they called another bike shop in Riverside who could. Had the other shop hold the tire for us to get repaired. I am grateful to Pedals for researching and helping us get my husbands wheelchair back up and running. I will be going back to Pedals for any of our bike and wheelchair tire needs. PS the dog in Pedals is worth a trip in their store. So so cute! Thank you Pedals for being so kind. read more

Horrible customer service. They don't even let you sit on the bikes so for these reason I won't be buying anything from this them.

If I could I'd give this place a negative star. I brought my e-bike in after calling on the phone and speaking to Nick he told me it would be $120 reasonable so I came in and he proceeded to tell me after I've rushed here before closing that they charge $150 just to look at the bike...I was really confused how it came from $120 on the phone to now $270...seems like a scam to me. Worst experience ever wouldnt ever think about buying a bike here or getting yours fixed. They will charge an arm an a leg read more

Aaron was awesome. We went in for a tune up at the UCR location. We dropped off our bikes at 10 am and both of then were done the same day before closing! He took great care to look at the details and fixed them. Specifically, he cleaned the bikes, tightened my brakes, fixed the tension on my chain/gears, adjusted my seat so it wouldnt squeak, and also sanded my friend's brakes down so they wouldnt squeak. Super fast, super nice, and would highly recommend! read more

Pedals Bicycle Shop - My friend and I's bike after the tune up! - Bikes Near Me - Riverside, California

Good local bike shop! I'm glad they moved to a bigger store and great location. The bright green chain was exactly what I was in search of for my sons 12" bike. read more

I went in to return a water bottle attachment to a bike because it turned out that the bike I was gifted already had one. The people there said they can only give me store credit, even though it was purchased a week before, I had the receipt, and it was unopened in the box. I've never heard of such a horrible return policy, but they said the owner had this rule. Shocking for a customer who spent over $650 for a new bike and two water bottle holders. The item I wanted to return was only $25. Other than spending the store credit, I won't be returning to provide my business. read more

Took my e-bike here for a flat tire repair and they wanted to keep my bike for just under a month and tried to charge me $238.00!!! This is such a rip-off. I ended up taking my bike to REI in Rancho took them an hour to repair and I paid $63.00 I will NEVER step foot into this business again. They should be ashamed of the way they're trying to run their business. Anyone with any bike needs visit REI in Rancho Cucamonga read more

Chris and his team are amazing! He communicates very well! He's honest and takes great Pride in his craft. Looking forward to using them More often! read more

I recently had service done to my Bicycle here at Pedals would I ever come back to get service here again No! I DON'T recommend this Place! They Tax a bit to much for simple service , the day I went in they ask if i was able to leave it over night just for me to come back the following day at the hour they had said it will be ready when I got there they didn't even work on my bicycle I was told to wait an extra 35 minutes for Two Tubes , Two Outer Tiers this place is a complete rip-off ! read more

Been here a few times for bike repairs. Always fast friendly service. The guys are super nice and helpful. read more

Pedals Bicycle Shop - Pedals Bike Shop - Bikes Near Me - Riverside, California

Totally rude customer service when I went. Called ahead to avoid being in the store longer than necessary. When it was time to pay (I was paying by credit) she asked for my phone number.. I declined.. I didn't want to be an a call list).. the rude guy behind the counter said , "aren't you ever asked to check your I.d for credit? This is the same thing." My response.. yes, but not my phone number" his response.. well we need it to run your credit.. BULL SHIT.. if I didn't need the tubes for the bike I would have walked out.. my attempt to avoid Amazon and support small/local business failed. read more

Knowledgeable staff that was super friendly and available to answer my questions. I brought in a running stroller and they were able to replace tires, tubes, and give a quick tune up super quickly! Would definitely recommend read more

Like many others during COVID-19 I have spent a LOT more time with my bikes. Pedals has always been there for me with exceptional service and quick repairs. I don't like spending much time away from my bikes and they call be as soon as my bike is ready. They make solid recommendations on parts upgrades when asked with multiple price levels. Love the new location too. Super spacious and convenient. I give this shop a 11 out of 10 score! read more

Everyone was very helpful and nice. They greeted us right away someone helped us quickly and they answered all of our questions. Will definitely come back for our bike needs. Thank you! read more

This place is awesome.!! I love coming here any little problem I have they help me out as much as they can. Thank you to all the guys there. For putting up with all my annoying questions. Lol read more

Great shop local shop! Very friendly. Always willing to answer my endless questions. And when it comes to service time for mine, or my 6 year old sons bike, they under promise and over deliver. read more

Pedals is 110% AWESOME!! Grew up in Oceanside, Ca, North San Diego County and used to do all my bike/bike parts shopping at Amazon Bikes. It's been a long time since I lived in Oceanside, and Pedals goes beyond replacing my hold home bike shop! Bought an e-bike from here and love it. Defiantly the spot for repairs on older/your bike or purchase a new one!! read more

Drop off my bike in the desperate need of some TLC. They took great care of my bike and it is now riding better than ever! So excited to go on my next ride. read more

The bike repairs were done as promised and they were knowledgeable about what would prevent the situation in the future. Definitely bringing all of our bikes here. read more