Service of air conditioning performed the next day from our call. Technician was very…read moreknowledgeable and honest and fixed what was needed.

Two service calls and received excellent service both times…read more My most recent service call was yesterday, February 18. As you know, temperatures were close to zero. Around 4:00 I determined our Amana furnace must not be working. Placed a call to Farley's at 4:12. Service man came out, diagnosed the problem and had to return to the shop to get the part. By 5:30 the furnace was fixed and working properly. Office personnel and service man were very helpful and courteous. I'm sure the service call will be costly, however, a small price to pay at the end of the day with subzero temperatures. Any service call would be expensive. The other service call to Farley's was around 1/23/25 regarding my Maytag washer. Because we like to shop local, we purchased the washer & dryer from our local dealer Knie Appliance, you know the one that always asks you prior to service, "did you buy the appliance here"? Very annoying. You either service or you don't. I told them the code and the issue I was encountering. Because Knie had already replaced a part in October, I felt it may be the same issue. (This call to Knie was around 1/21/25.) Knie told me they would not be able to schedule a service call until the following week. (What?) I was leaving on vacation that weekend for two weeks and could not leave family members here without a washer. I called Farley Appliance and they sent a service guy out. He actually tested the bad part and removed it from the washer but did not have a part with him, and had returned to the shop to check stock. Before Farley's were able to get back with me, my husband called Knie himself and they ultimately came out same day, tested the part that Farley's removed and confirmed it was bad, and fixed the washer. I'm not sure what my husband said but I could tell that the service man that came, who also had come in October and was very pleasant, was not happy this go around. I had to call Farley's back and say it has been fixed by their competitor. Mind you, the office staff who took the call was very understanding and again, courteous. Farley's is actually located about 12 miles away, and although I told them it was okay for them to bill me for the trip and work they had already done, they never sent me a bill. This whole situation was uncomfortable for me at best but Farley's made it less uncomfortable and it is appreciated. This is service as I remember it should be. We already had some dealings with Farley's in the past as we had replaced the microwave that was purchased with the house. At some point in the future, I will be buying a new refrigerator and I will be making the purchase at Farley's. I anticipate we will also be investing in a new furnace and A/C, and plan to shop at Farley's as well. We now have to consider the service aspect in all purchases because, unfortunately, material things no longer last for any extended period of time. Farley's provides great service; we have had nothing but a positive experience with them.

Called Ted's to evaluate noise from refrigerator and also install ice maker that was never…read moreinstalled properly (and never worked) from a different appliance company. Ted's was responsive, kind, and courteous. After the faulty ice maker was repaired, I did have a leak (presumably because the tubing was old and cracked. I called them and left a message, and someone was out right away. I had to call them again about a screw that came loose, and they came out immediately. Would definitely recommend for appliance repairs!

This should be a zero review. My dryer was not working, so I called Don's. They came out and…read morereplaced the belt, so the dryer turned. But now it makes noise. It did not dry the clothes. I called them again and they came out, but the dryer still did not dry the clothes and it made more noise after they left than when they left the first time. That was over $220.00 for both visits. Then I called Ted's. They came out but did not fix the problem, the dryer still made noise and did not dry the clothes. They sent me a bill for $75.00. I protested, so they cancelled the bill. Then two weeks later I got a bill for the same $75.00 they charged me for the first time. Finally after calling two different electricians, we finally got the dryer to dry clothes. But it still makes noise. That was over $500.00. I could have bought a new dryer and saved all the hassle.

The gentleman who came to your home in South Elgin was great!!! We had same day service and he was…read morefast, efficient and was $20 less than other quotes I had! He fixed our dryer in about 30 minutes. CALL THIS COMPANY IF YOU WANT GREAT, LOCAL SERVICE!!! Thank you, Quality Appliance!!

I called Quality Appliance because my dryer was broken. They were very knowledgeable, polite, and…read morefriendly. It only took them around five minutes to fix my dryer. I would defiantly recommend them to a friend.

Leo, the repairman was honest & actually looked out for our best interest. Our fridge had 3 issues…read morewhich would have cost far too much to repair-- and he recommended the best affordable options for us, eve down to the brand and details to look out for. He also did not mind answering questions about other appliances we had minor issues with. Very impressed with the integrity of LT Repair!

I called with a request for a repair of a Whirlpool 4 door refrigerator/freezer. It was confirmed…read morefor a next day service call. Never showed up. Called left several vm and texts, never responded. I would not recommend. Used Ted's Appliance Repair. They were awesome.

I can't recommend these guys enough. Friendly,…read moreknowledgeable, professional, great prices. I went in on multiple occasions and just walked around their warehouse/workshop while they answered all my questions and explained how the appliances actually worked and how to care for them. Eventually bought a brand new fridge, they delivered, installed and removed the old one in under an hour. Very pleased overall.

My refrigerator quit overnight and, after calling two other appliance repair companies who could…read morenot look at it for over a week, I discussed repairing vs replacing my 15 year old refrigerator. The parts and labor would be half the cost of a new one, so I visited their store and 2 hours later had a new refrigerator and the old one hauled away.

In 2019 Chris Hull pulled off a miracle by repairing my central A/C that 3 other local companies…read moreinspected & told me I had to replace unit!! Saved me $5-10K at that time. Have recommended him to other ls who've all been pleased with his ability to get their repairs done quickly & more importantly done RIGHT. I've had a furnace that has needed repairs multiple times since 2007. It finally took it's last breath recently although Chris tried to his best to get it going. Chris helped me decide which new furnace to get ordered after I asked him which furnace would he get. He explained the choices & a decision was made. The furnace arrived in 2 days & was installed in an afternoon. Furnace works perfectly!! For a reasonable price too I might add!! You don't need ro look any further for a great HVAC contractor. His work ethic is rare. Thank you so much for all the help!

I recommend their services 100% Honest, Reliable Service,…read moreGreat Price Guarantee, and the job gets done fast and correctly the first time! Ive had several emergencies and they've been at my doorstep Very Fast! Explains things very well to avoid future problems. overall 10/10 service! Had my AC fixed years ago. then it was time to replace and they did an AMAZING job! I've also used their duct cleaning service and I totally recommend it! Thano You So Much Chris! we appreciate your service

Mike and Matt were professional efficient and friendly. Recommend and will be contacting the, again…read morewhen electric work is needed.

I moved to Byron a little over two years ago, and needed to have my Generac generator serviced. The…read moreamount quoted by Generac was ridiculous and would only cover less than three years of coverag When I questioned the amount, their solution was "find an electric company to repair it for less". Not a terribly customer friendly attitude. I found Gates Electric that serviced my generator and replaced needed parts, and made sure the generator was in tip top shape and was ready to pitch in and save the day should I lose power. The repair person, Jeremy Witt, was knowledgeable, competent, and responded quickly and I would recommend Gates Electric to anyone needing any kind of electrical work in the future. Thank you Gates Electric for your excellent service.

Hard to put into words about the experience with Fred's today!…read more I used to dread appliance breakdowns, but now oddly kind of looking forward to the next one! Start with Helen who's such a delightful person. When we spoke on the phone while scheduling service on a washer machine at the cabin in Lake Summerset she went out of her way to accommodate us. Then Fred, the quintessential professional arrives reporting for duty! Super personable and talented individual, that knows exactly what and how to do to fix the equipment offering all if that at a very reasonable affordable price. The best home repair service experience EVER! If it's broken call Fred's and you will be gad that you did, I know I am!

I called in for help with my Samsung dryer. Turns out they don't work on Samsungs (at least dryers)…read morebut they were super nice and knowledgeable and gave me another business recommendation that could help me based on how old my unit was, and why that recommendation would help me best. Wish more businesses would treat people kindly like that! Couldn't use them this time but would love to in the future.