This is a convenient spot with a large outdoor seating area. The staff is pleasant but boy are the baristas slow. It wasn't that busy this AM around 10 am and it took the guy almost 20 minutes for a simple non fat latte. My suggestion is to order ahead on the app and save yourself some serious time. read more

Love this Peet's! It has such a great outdoor patio area with lots of tables and seating so if you decide to sit outside it won't be a problem. Whenever i come here the staff is always welcoming and more than willing to help you out on deciding what to get. I love getting their freddos! It's like a starbucks frappucino, but with more coffee in it, it's so delicious! It's a great place to come and study since they offer free wifi, but tends to be crowded on the inside by people who are studying for school or completing work for their jobs. Peet's is for you if you like high quality coffee that isn't hidden under all the creams and sugars, but if you like blended drinks i'd recommend driving a couple minutes down to a Starbucks :) read more

I really hate to write a poor review, as this has been my favorite Peet's for almost a decade, however the service has really gone down with the exception of a few staff that have been here for quite some time. There is an employee who speaks as though she's yelling, and she will talk throughout the whole shift with coworkers that are obviously also not enjoying the interaction, it's her performing a loud one sided monologue, as though she has had 5 espresso shots back to back, and other employees simply nodding their heads and trying to avoid her, very disruptive. She also cleans and performs all tasks VERY loudly. She slams tables and chairs, drags chairs/tables across the room very chaotically, it's honestly stressful to be around, I've noticed other customers and even employees on edge while she's there. I hope that this message can be relayed to the staff to simply give her some constructive feedback because she seems well intentioned, but can work on some etiquette. Another barista was not helpful in making recommendations and simply said "it's all the same" with a very dead unwelcoming stare and tone as though I inconvenienced her when I indeed already know a bit on coffee/tea, as I've worked in specialty coffee for a few years back in the day, was simply looking for tips or recommendations. Next time I'll be sure to 100% be certain on what I want to order before approaching the counter. Peet's doesn't feel like what it used to be :/ read more

I had my small dog with me at my seat. Out of nowhere, one of the girls who work there ( a barista) yelled from across the room, in front of other customers, that dogs are not allowed and that I "should know that". She said it with the most atrocious attitude. For me, it's not about what you say but how you say it. Had she approached me at my table and let me know in a more discrete manner, I would of course understand. I of course approached her and gave her a quick training on proper etiquette and customer service, because she is probably not receiving that from her manager or manners from her parents. I see by other reviews there is a customer service problem at this location. With so many coffee place options, I'll go elsewhere rather than deal with this rude arrogant barista with a power trip. I'll also be contacting the corporate office because they should know. read more

Love Peets! Far superior to Starbucks... once you go Peets you won't go back! The only thing better is Dutch Bros. But I have only seen them in Oregon. read more

Peet's Coffee - Coffee & Tea Near Me - Irvine, California

I love Peets coffee way better than Starbucks. I go to Starbucks only when there is no Peets. This location is SO close to where I live, so it's very convenient. Their espresso is smooth and delicious and their sugar free syrup is much better than Starbucks. The staff there is awesome. Very friendly and fast. It's a small but cozy location with comfortable chairs and sofas. read more

The short of it: - located in the Orchard Hills Shopping Center - good coffee and tasty pastries - lots of options on the menu - mornings are not too busy - Favs: Dark Chocolate Pumpkin Mocha and Havana Cappuccino The long of it: Can we talk about this Dark Chocolate Pumpkin Mocha??? I'm sorry Starbucks but this is the new PSL (Pumpkin Spice Latte)!!! For me, when fall comes around it means everything pumpkin. I'm a PSL fan, but this Peet's drink is taking pumpkin flavored coffee to a whole new level. Sorry Sbux, but I think I've found a new love. This drink is perfect for dark chocolate or mocha lovers who want a hint of pumpkin. The sweetness was just enough and the whipped cream with cinnamon on top was sooo good. I came into this location on my way to work, there was a bit of a line, but nothing too crazy. I was in and out in about 5min. On the plus side I ordered a small, but somehow I got a large...thanks Peet's! Looking forward to my next visit and drink already! read more

Forgot to use my check in offer because I was just so excited about being there. Las Vegas does not have a Peet's, so the anticipation of the delicious coffee was distracting. I had a large drip Holiday Blend. It was even better than I thought it would be. I savored ever drop. The service was nice and the store clean. read more

I love this location. It's quiet and the staff is courteous. The outdoor seating is abundant and actually rather nice. Great spot for some alone time or for meetings. read more

The baristas were very nice. I showed them the coupon and they took it right away. $1.80 for medium coffee frap ain't bad at all. They were very detailed. They asked me if I also would grind the coffee beans in ( i thought they usually do it) this is my first time they ask me about it. They drink came out quick and taste really good. I like to see baristas are being nice n playful with each other as a team. Just my opinion. read more

Friendly baristas and decent coffee and tea here. Not sure the bakery items are very fresh. Not a lot of seating inside (I have never been here when there were seats available), but there's plenty of seats just outside in the shopping center. read more

Came in on a Saturday evening to do some reading. Two nice ladies were working at the time and they made my visit very pleasant. While preparing a customer's drink, one of staff told me very nicely "I'll be right with you." At the time, the other staff came right over and took my order in a very genuinely friendly manner! It's a long time since I received such great customer service! My order was repeated back to me to confirm before I paid (I notice the little details now) and my drink was out in under a minute! Background music was classical, and not too loud, so customers can study/read easily. My experience this time was drastically different from my previous visit -- in a good way of course! read more

I had no idea there was a Peet's Coffee in this little shopping center! It is located between the CVS, and what used to be Pavilions (when did that close??). Plenty of seating outside, and a fairly decent amount of seating inside too. I like coming to Peet's because they have different drinks, and they just taste better than Starbucks. While I don't blow a whole paycheck on my coffee beverages (making my own iced coffee at home FTW), it's always nice to have someone make a fancy coffee bev for me. I had the Black Tie, and it was deeeelicious! My friend had a blended chai, and she said it was really good. Quick service, lots of seating around the fountain outside, and good selection of drinks. read more

UPDATE: August 17, 2013... my first time back since the "Independence Day Downer" over a month ago with "Mr-Whats-A-Grande?". Happy to say, my old Peet's crew with their smiling faces and up-beat personalities are back! :) To Peet's enormous credit, they responded to my one-off downer experience last time... they listened and followed up. Love this place (again), the personal touch of welcome as you walk up to the counter and the smiles makes this my favorite go-to spot for reading, writing and coffee. (I drive over the hill from Anaheim Hills to get here after all.) I'm up 5-stars on this place again. Thanks! P.S. The new Iced Coconut Latte is awesome. Get a "Grande" of it; give it a try! :) read more

Being a huge fan of Peet's, I am so happy when I find one by chance. I love all of the outdoor seating available. Great for a Sunday morning read! Friendly staff and my coffee was perfect. read more

Good coffee. There is always seating here! In the colder days and nights the heaters on the outside are on so it's nice and toasty! I go here the most because I live closer to this one than the one on Campus by UCI. Always plenty of parking too! read more

Best People ever. They are so friendly and make the best Latte. Have to start my day with Peet's. You will love it.

My favorite place for studying!!! Their service is pretty good, and all coffees have good qualities :) I always get their caramel macchiato and french vanilla latte, or you can customize your coffee if you want :) sometimes they also ask if you would like a refill (decaf) of coffee and atmosphere is pretty good! you can even study outside, they have heaters turns on around 6~7pm :) quiet, nice friendly place! read more

I wish I could find Pee'ts Coffee in as many places as other well known coffee houses. I find the flavor of Peet's to be superior to other better known coffee shops. I am not impressed with brands that label the size of their drinks in "cute" ways. Peet's is straight forward in this respect with small, medium and large. Peet's also has a number of pastries and cookies, though I tend to avoid them, simply for dietary reasons, though I have enjoyed some of the cookies a time or two --Yum. This particular store is close to my work and I have to pass by it twice a day so I tend to stop in several times a week. The ambiance is fairly laid back, with many people doing work on laptops, tablets or studying. Outdoor seating is available as well. All the staff are very friendly. My only reason for not awarding 5 stars is that service can be a bit slow at times, even though they are not crowded. read more

THE BEST PEET'S!!! I live in a community that borders Starbucks (Irvine Blvd/Culver) and Peet's(Portola/Culver one street away from each other). For some reason I just never went to Peet's as I normally frequented Starbucks. For those of you who know which Starbucks I am referring to, they are always super busy and dirty. Service is mediocre. So why would I go Starbucks when I can go to Peet's if I live right in the middle of the two? The reason why I love this Peet's is because they are never really busy. Parking is a breeze. Customer service is GREAT...probably the best I have experienced in a long time at any store for that matter. They actually talk to you and try to get to know their customers. I am a fan of Kean but its too far for me to go to everyday. For those of you who like Kean coffee this is pretty close to it. Way better quality/taste then Starbucks. They make the best soy vanilla latte. Its usually pretty quiet here and its a great place if you need to study or work on your lap top. Give it a try. read more

In such sunny weather, it's hard not to love iced caffeinated beverages. That said, it's also hard not to become a snob about them. Though I may not choose the coffee at Peet's, the tea is hard to beat. My obsession? The hibiscus iced tea. It's a fun, rich color with a subtle natural sweetness. Even though I avoid their "freddos," I do find that the quality at Peet's is worth relearning a coffeeshop menu. Their Snow Leopard tea is delicious on a chilly afternoon, and their mochas are a lot more coffee than chocolate, which I like on certain occasions. OK, so it's not Starbucks. It's not even necessarily any cheaper. But it's not without its merits. In fact, it definitely has the tea advantage. read more

Peets Coffee & Tea provides very good coffee and healthier selections of pastries. I like their nuts & fruits scones and am pleased with the pastry supplier they chose for their stores. That to me means they have a good sense when it comes to serving something good with more pure and simple ingredients in mind. In the rare occasions I walk into Starbucks I'd notice the ingredients/nutrition labels on their fridge kept sandwiches have way too much salt/sodium. I'm not a food snob who might overly correct their diet. I use whole milk for my cappuccino and latte. I just wanted to eat balanced healthy food. The seating areas both indoors and outdoors are inviting. I can also request my coffee served in a ceramic cup, which tastes better in my opinion than in a paper cup. I also regularly purchase French press grind for home. It makes a very good cup of morning coffee for me. Satisfactory. Service overall is fine, though I do feel they expect you to know immediately what you want to order without having to think or look at the menu for more than 3 seconds. I hope they do realize their menu is there for helping customers see their products and decide what to order, rather than just a decoration. read more

Coffee is too strong. Atmosphere is too loud. Too pricey for the type of coffee served. Basically you are paying a higher price for the same coffee you would get at Starbucks or Coffee Bean. read more

They often run out of scones and other pastries before 9:00am. They seem more worried about having leftover pastries than servicing their customers. When I commented about them running out, their comment was "You should get here earlier." While I like Peet's coffee, it's not worth putting up with that kind of incompetence and attitude. read more

Love their coffee I live very close but never noticed about this place. I become pretty picky when it comes to coffee since I studied and worked as a barista before. I always had the crema in my Americano and it was just perfect taste of full bodiness. LOVE IT! I'm so glad that I found this place. Atmosphere is warm and cozy and staffs seem all nice and fun. Wifi is availble too! read more

Peet's Coffee - Americano with White Chocolate Raspberry Scone - Coffee & Tea Near Me - Irvine, California

I love Peet's coffee but the customer service here left a bad taste in my mouth. I walked into the store and proceeded to wait for someone to take my order. Mind you, there was no greeting and no acknowledgement of my presence. That wasn't even the problem, since I can deal with that, it happens. There were 2 cash registers so I waited at one, and no one else was behind me while I was waiting. Then I guess someone else came and was at the second cash register, where one of the workers started helping him! Hello?, I've been waiting here for a few minutes! So I proceeded to say, "Oh, is the line over there?" to let him know I was waiting and he pointed to someone else behind him and said that he'll help me. Whaaaat?! I was irritated by his response and his lack of accountability to say the least. He didn't apologize for taking someone before me, nor did he take ownership of his actions. This place needs a complete customer service overhaul. read more

Clean, friendly staff, plenty seating in and out. Cold brew mist was amazing! There is a large parking lot and overall great experience. When I asked what some drinks were the worker didn't make me feel stupid but educated me. Two thumbs up! read more

Please bring back the old cup sleeve/holders. This new design is too ugly! I carry my coffee with me, and I loved the simplicity of how the old style looked. The new design looks cheap and tacky. read more

Peet's Coffee - Yuck! - Coffee & Tea Near Me - Irvine, California

I love this place so Yummy! Morning coffee and some delicious deserts ! Thanks Petes cafe I will be coming every day here ! It's so close and perfect for me in the morning read more

Good, strong coffee and nice people. The cashiers are always friendly and they make fresh decaf which I appreciate.

They're coffee has been very consistent and their staff is super friendly. I really enjoy my morning and lunch coffees here. Coffee of the day, cappuccino, Havana cappuccino has been pleasant. It's worth getting the large because trust me you'll finish it. read more

The drinks are exquisite here. The pastries are to die for and everything is always nice and fresh here. My favorite place to grab a delicious cappuccino. read more

If you like coffee houses that REGULARLY run out of brewed coffee at 8:00 in the morning, then this is the place for you! And by regularly, I'm talking 3 days out of the 5-day work week for three weeks in a row. I'm not even sure why I kept going back there. Isn't that like McDonald running out of hamburgers at noon? WTF. Get your operations together man. read more

Very friendly staff who get to know their customers. Refreshing drinking. Relaxing atmosphere!

At least this Peet's still accept Irvine Company's BOGO coupon. EDIT: WRONG! They also followed UCI's step on not accepting the BOGO coupon until corporate office relent. Methink you won't win the coffee war with Starbucks if you continue to have terrible customer service. read more

They are really friendly and down home at this location, complete tightly knit community vibe. I mean the chick handed me my coffee and said "Here ya go sunshine.." Too cute! read more

Best coffee ever. It makes every other place taste like water. The soy lattes delicious. I look forward to my cup of Peets every time I visit California. read more

Absolutely LOVE this location. The staff is very friendly and knowledgeable of Peet's products. With ample indoor and outdoor seating, this is a great location to study, read or have a nice chat. read more

I ride on Sunday's with a group and we like to stop for coffee after a grueling ride. This is the only coffee shop that runs out of coffee 90% of the the time . Really? And don't give me that keeping it fresh crap. Every flavor is out. If you can't handle service demands from city folks, stay in the country! read more

I asked if they have Wi-Fi they said yes. I login in and I couldn't used it!!! They told me doesn't work because the space???? They lied !!! I bought a coffee and scone I wish they told me the truth and don't make me buy and tried for 40 minutes internet next time don't play around with customers!!! read more

Peet's Coffee - Coffee & Tea Near Me - Irvine, California