I love Peets! This location was nice and spacious. Was a little worried about the service because of a few reviews, but it was actually not too bad. Yay!! As for the coffee though...well, it could have been better. I asked for a Dark Chocolate Mocha, extra bold. The taste was just not there. I couldn't pinpoint the problem, but it just didn't taste as good as I've known it to taste. Sure wish parking was easier to find around this location. I had to drive around the block a few times before finding a spot. read more

Ok, so i've always thought Peet's is overrated and I do not yet stand corrected...lol. I am such a coffee fanatic, it's hard to be content in San Mateo. That being said, I will review Peet's for what it is: a chain :) I go here whenever I'm in need of some caffeine. It's this or Starbucks. I prefer Starbucks mainly because of their veranda coffees. My most recent visit showed that perhaps the baristas at this location are not as well trained? Not sure, but my mocha tasted like a very sweet hot chocolate & cappuccino hybrid...21st century inventions for you. Not sure how, but it definitely wasn't your usual. I will say, however, they have an AMAZING GINGER bread! I got a slice of the loaf and it was heavenly. Go if only for the pastries. read more

The slowest Peet's anywhere. Four people and 15 minutes to get a latte. Grumpy staff, too.

I Love my Peet's! Yesterday I came in with a gift card to pick up a pound of the House Blend (in which you automatically get a free cup of coffee with any purchase of beans) but noticed the Anniversary Blend was available with a FREE medium drink if purchased and that's exactly what I did! I have been loving Peet's since forever and I know that any blend would be fabulous. I will however say that I did not enjoy the holiday blend as much as I should have but I will always have faith so with that being said let me tell you......THE ANNIVERSARY BLEND is off the chains and I received a FREE MEDIUM SOY LATTE because of it! Thanks again Peet's! The service has been great for the past few months. For a minute there I was a little uncertain but you have redeemed yourself. I've heard rumors of you being bought out by Starbucks. If that happens, I will QUIT! Hopes for the future. They separate the Girl's from the Women. And they are much faster than they use to be. read more

Decent coffee (better than Starbucks, not as good as Dunkin), courteous personal service, relaxed and welcoming vibe. They even asked how to pronounce my name, which is better than most places which don't even try. Your best bet in downtown, though, is 3 Bees across the street. read more

The lady with tattoos and facial studs who works in early morning hours is always very grouchy and unfriendly. Not quite what you'd look forward to seeing first thing in the morning. And the place seems to be always messy and lacking cleanliness. Hello management!! read more

This is a great spot to grab a cup of joe or your favorite latte. The staff is friendly and usually you can find a spot to chit chat or just relax and people watch. read more

Roomy enough to spread out, the downtown San Mateo Peet's beckons with a spacious interior, and a very upbeat staff, unlike downtown Burlingame, where the tension is palpable and off-putting. The range of customers--from street workers, policeman, business people, teachers and freelancers--gives the place an egalitarian vibe that harks back to the Peet's of yore, perhaps in Berkeley or Oakland. No request is too annoying for these folks--and they're helpful and informed. And, Peet's respects tea like few other coffeehouses or chains--with a truly splendid selection, and a reasonable price for a pot of loose tea. There may be no free lunch, but the honey is free--what could be sweeter? read more

I will say I do really like the coffee here. And it is pretty consistent with quality. But the service is awful. I have been at least six times and no matter how many people are in line the employees seem clueless so, it takes for ever to get your drink. I will give this place another try but I hope you guys get it together. I have tried this place twice more now. Both times you were out of almond milk. I'm don't trying! I will not be back. Get it together! I have been into peets several times since. And I will say things are looking much better! Management emailed me shortly after I posted this review. The follow up with staff has been effective. I'll be back! read more

This is great spot coffee shop with good coffee and many food places nearby, I go there often and has the potential of attracting you too

Best Latte around. Fast and friendly. Starbucks on Delaware was my fav but I like to switch it up once in awhile and get that Peet;s quality. I feel the coffee is stronger and has better flavor. Good location and the staff is ON iIT! read more

I ordered a large black tie with regular condensed milk NO syrup, but the drink turned out super sweet, the cold brew was weak, it was just disgusting.. poured it down the drain immediately read more

I don't usually write reviews but this is like the second time they have just messed it up. First time I asked for double shots in two lattes and they didn't. It was so obvious, tasted like milk. The second time I got a green tea latte with soy and literally HALF a cup of foam. I usually get no foam but this time I forgot I have to admit but half a cup is still way too much for normal order! I didn't pay $4 and paid extra for soy to get a half a cup. read more

Peet's Coffee - Half a cup of foam in the trash leaving just half a cup of green tea UGH - Coffee & Tea Near Me - San Mateo, California

This is one of the four local Peet's that I frequent . The coffee is usually consistent, unlike other chains. My favorite thing about this location is getting a seat by the large windows on a rainy day, ordering a press pot of Gaia Organic, and reading a bit. That, to me, is a beautiful way to unwind from the pressures of urban life. read more

Avoid this place! They are constantly out of basic things like vanilla syrup and after the 4th time getting my order wrong, I have permanently decided to take my business elsewhere. read more

This place is in a great location service is nice very friendly I don't know if is me or is the table that have a funky smell i think need to be clean and make it smell nice and fresh like the place! Other vise this place is just perfect! read more

I'm a very picky person when it comes to coffee. Peet's have always been consistent and I have never had a bad experience, unlike the other coffee chain I know. The boyfriend and I would come in every weekend and enjoy our morning coffee with a light breakfast, usually a bagel and/or an orange, while reading the paper and/or chat endlessly until we run out of coffee. The staffers were friendly and accommodating, not bad for a coffee chain. My only beef about this place is parking! It's not such a problem since we get here early enough on a weekend, but if you want an afternoon or early evening pick-me-upper, parking is a nightmare! But then again, they're located right in the heart of the restaurant district in downtown San Mateo, it's expected. read more

Awesome location! Busy but one thing bothered me the person working the cashier didn't know what he was doing and he was a little rude, we had come here since we evacuated due to the fires in Santa Rosa (where we live) other than that the location is super nice! Also very spacious! Will I be coming back? Maybe. read more

I just had to come on here and give a HUGE shout out to this Peet's for their tremendous customer service this morning... My friends and I were hosting an event at a venue down the street and needed a tumbler---we walked in on a busy Sunday morning around 9:30 and I was expecting our request to be annoying (as has happened at other places in that area).... Instead, not only were we greeted with a HUGE smile---she told us she would get it done as soon as possible--it was done in less than 10 minutes!!! AND--dopey me forgot the latte we ordered on the counter and when I came back 15 minutes later when I realized it, they had already thrown it away (since we had walked out without it)... Again, this could have been a total problem, but instead, the Barista said, "No problem", and made me a new one right on the spot!! LOVE LOVE LOVE!!!! read more

Great coffee, great work staff, meh on the tea. I once ordered a rare tea that tasted like dead fish & they made me three different varieties to try. Settled on a freddo read more

One morning I had to take my parents to SFO at an ungodly hour. I happened to be working in San Mateo later that morning at 9am. I got a ton of work done at this Peet's from 7am to 8am and had some good people watching to boot. Staff was freindly and bathroom was clean. Also, because I left by 8am parking was free. read more

Peet's is usually pretty good but on my first and last visit here the counter-person seemed to have woken up no the wrong side of bed and my coffee had such a burnt taste I couldn't drink more than a few sips before throwing it out. I guess I'll be bringing my own coffee to work with me rather than coming back here :( read more

Difficult parking, dirty tables, overflowing trash, they can't warm pastries or bagels, no outlets for charging laptops or phones, service was very slow so I waited in line for a while, when I got to the front the cashier went to grind the previous customers coffee beans and said she would be right back to take my order . Then a new cashier walks up to the next register and takes the customer behind me and even thought the other cashier saw what happened when I gestured my frustration they did nothing. Peets usually requires a password for wifi, so I lost my money on the parking meter and walked out. They usually have decent coffee but can't seem to get the value to attracting customers. read more

I normally am a fan of Peet's, but this location has to be the worst experience I have had at one yet! A few irritating issues (lack of toilet paper, baristas talking and singing loudly, freezing cold atmosphere), but the clincher had to be when I was going to use the rest room at 7:45pm, and saw a sign on the door that said "closed for cleaning". I went back to my table and busied myself for 45 minutes, and then headed to the bathroom again. Seeing the "Closed for cleaning" sign still up, I asked the baristas if I could use the bathroom, to which they said, "Oh, we just didn't want anyone to mess it up". I didn't notice the closed sign until 7:45, so who knows how early it had been hung there- they basically "closed" their bathroom more than an hour before they close (9pm) because they didn't want anyone to mess it up so they wouldn't have to clean it twice after closing??? Umm- you're a coffee shop- people need to pee after they drink coffee. Maybe wash their hands. They will mess up your bathroom. It's part of the business. Rude. [EDIT: They were actually open until 10pm, but the sign was up for over an hour]. read more

They have salted caramel Rice Krispy treats!

Waited 15 minutes in line today with 4 people ahead of me. Seem to care more about chatting with their friends and checking their phone than serving actual customers. Will walk the extra couple of blocks to Starbucks in future. read more

This is my local Peets, but not may favorite. There is minimal outdoor seating, basically just a concrete bench on the street corner. I also find the baristas here to be friendly, but sometimes they seem to be more interested in chatting and joking with each other. I often get the feeling that I am interrupting their conversation with my request for a coffee. No biggee, but kind of annoying.This is also not the cleanest of Peets I've seen. Drip coffee is good here, but for espresso drinks I prefer Kaffeehaus, just up the block on 3rd Ave. read more

Been the best coffee shop in the area for years. Other coffee shops within a block of this Pete's coffee just charge double the price for the same coffee and pastries!! read more

I do love Peet's but when I come by this location, there is always a long line! Okay, so I'm working against the morning rush of peeps on their way to work (like myself) but when I come upon this location, most times I change my mind because the thought that comes across my mind is- grab a latte or be late for work...hmm. I'm a fanatic of being on time to most things so my Peet's soy latte usually takes a back seat to my job. Too bad because I love Peet's. read more

Went here to get some Hibiscus tea. They were out but Kyle made it for me fresh and it was the best Hibiscus that my lips have ever touched.

Went here last Friday and the staff was great; however my experience today (3/3 at 8:30 pm) was horrible, hence the 1 star. After today, I will not be coming back to this location. Instead I'd rather drive to a different location besides this one. Anyhow, my wife and I decided to get Peets since Phills coffee was closed (didn't know they close at 8 on weekdays) Right when we stepped in the shop we were not greeted, nor was there anyone to take our order. We did see the two baristas making coffee (one was brewing coffee, the other was grinding beans). Understandable that they are busy and probably do not know how to multitask. They did see us and make eye contact, however not either one of them said anything, not even a "sorry please give us a minute we will take your order." Five minutes later they take our order. The barista who assisted me was nice, however the lady in charged of the register (older lady, short hair and with glasses) was a complete bitch. I understand grinding beans may not be the most pleasant job, but that does not mean that you have to be rude to your customers. Almost as if she is the grinch of the coffee business. My wife ordered the chai latte and wanted a shot of espresso. The barista repeated rudely "mam you want 1, 2, these don't come with shots! What type of shot do you want? (With a disgusted look)" Common, I understand you are a barista and are experienced with coffee, but you don't have to treat customers as if they are retarded. Instead of giving the customer options or educating them with the type of shot, she decided being rude was the best route. While we were waiting for our drink I can hear her getting snippy to a couple of customers as well. It was almost as if she wanted to drive the customer away instead of assisting them with a drink. That definitely shows she has crappy customer service in my opinion. Ten minutes later we finally got our drinks. They were ok, but not the best. The javiva I ordered was too sweet, and the chai latte my wife ordered was not even that good. Thumbs down for this peets location. read more

Just a few blocks from the San Mateo Caltrain station, this location is very spacious with high ceilings. They don't try to pack so many tables that you're listening in on your neighbors. I stopped by for an hour to get some work done before meeting a friend for dinner (31st Union) down the street. Staff was friendly. And seems like they keep a regular cleaning schedule. Internet seemed a little slow but its free so one shouldn't complain. Bring a jacket though because the A/C was going pretty strong. read more

U guys need to hire higher quality baristas. Coffee is way too expensive for a crap latte

Rude lady at counter. I was ordering a coffee an happened to stand a little over to the right and she got annoyed that I wasn't standing right in front of the cash register. Her name begins with an 's'. Long black hair and wearing a red t-shirt on 8/10. Won't be coming back to this location again. Please smile so customers feel like coming back to this location. read more

I will go out of my way to get Peet's coffee and this store in San Mateo is no exception. I walk past a Starbucks to get to Peet's simply due to the better coffee and friendly staff. The staff is excellent. Friendly, quick and usually remembers my drink order. Unlike most coffee shops, turnover seems to be low at this location so the team works well together and is efficient. Even though the shop is small, there is usually plenty of seating. Parking can be a problem in downtown San Mateo and around Peet's is no exception. As mentioned below, there is no Internet service in the shop, but I think that is typical with Peet's. All in all, a great shop with outstanding coffee and an excellent staff. Highly recommended. read more

This is a pretty crapy Peet's. The wifi does not let you connect, the staff cannot tell you why, and the floors/tables needed to be cleaned. Add into the fact that you have tracks of brown "stuff" running out of the overhear air ducts makes this place all-in-all a very miserable experience. This place could definitely use a manager who cares about the customer experience and the way their store is presented. Don't bother coming here, I'm sure there are other places to get coffee from in San Mateo! read more

I ordered an espresso drink, then waited and waited. Finally, I went to the counter and was told that someone else had likely picked up my drink. So I had to wait for them to make another one. I love Peet's coffee, but I would much rather go to the one on Burlingame Avenue in Burlingame. read more

Service is usually ok, the line can get out the door at peak times because they run one register. Also they make their ice teas in big jugs which makes them pretty much just caffinated water with floating tea flakes in it, so that could definitely be better. read more

I have been drinking their coffee for over 6 years and still love it now this place is very close to me and I cannot do without my coffee . Very friendly staff. read more

Coffee was okay, but the service was not. There were no other people waiting in line but myself, but I was being ignored for minutes, and a guy grudgingly took my order. I had to deal with their hostility in the entire time I was staying and drinking coffee in the shop. I had been to other stores in downtown San Mateo in the same day, and I wasn't treated like this anywhere. I don't have any reason to come back here. read more