This Peets has the best service. The employees are always friendly. Drinks are prepared promptly and with a smile. I have never come to this location and not been impressed by the service which is saying a lot. Bonus points that there are always Yelp check-in deals for this location. The layout of this Peet's is very nice. There are a number of tables on one side, and on the other are big arm chairs. Along the window is a nice bar and outside a huge patio right on Mendocino. The way the sections of the store are divided prevents it from ever getting super loud - great if you are trying to get work done here. The attached parking lot to this Peet's is quite small. However, I've never had trouble finding a spot, so it seems like it is just the perfect size. read more

the past few times ive been here it's been great, but today was a little dissapointing. the caramel frap didnt have much caramel, and it tasted like there wasnt really any coffee in there either. it was almost white and tasted like ice blended with milk. i got home and added instant coffee into it and some peanut butter to make up for the lack of caramel. the customer service was good (unless they gave me a bad drink on purpose!). i'll be back again, i just will order something else next time. read more

Peet's Coffee - Coffee & Tea Near Me - Santa Rosa, California

Love this location! The former manager, Jessica, was great, but the new manager Jen is doing a fine job too! Consistently friendly people & service, and on the rare occasion that a new barista makes the drink wrong, they are always accommodating, and remake it without any issues. read more

This was my third visit since the time they disappointed me. Now I can say for sure this will be my favorite place on earth! good job! (Music selection, place really clean, baristas very polite and great expresso!) read more

Peet's Coffee - Great expresso! - Coffee & Tea Near Me - Santa Rosa, California

It's holiday time, that Pumpkin Latte is one of my favorites. "You mind if I have a sip of your tasty beverage to wash this down?"....Vincent & Jules might not drink Pumpkin Lattes on their way to hits....might. Peet's on Mendocino; nice warm atmosphere, an african decor, dark woods, with a wool sweater kinda feel. What sticks out here to me is the way I'm treated. A smile and a, "Hey how ya doing" can go along way. This place can get pretty busy with the courthouse and administration buildings across the street. Have stood annoyingly in a line of about 15 people, the likes of which Facebook & Yelp could not help me forget the fact that I'm in a line. We're Millennials, that's what Time Magazine says about my generation, go figure. $4.65 will get you a cup of that famous squash latte, I recommend you try it. Like the cinnamon and nutmeg taste along with pumpkin. The Mayan Mocha is pretty delicious; espresso, a creamy steamed milk & dutch cocoa is a great blend. Still, just doesn't taste the same if you order it with soy milk to escape explosive diarrhea. My digestive tract is now one laboratory experiment away from becoming a super villain. I like Peet's coffees, has a nice earthy, woody & and chocolate aroma. Always has that cocoa, nutty and hint of spice flavor body with every blend you try. If that is not your thing, that's cool, Vincent prefers vanilla coke. read more

love Peet's when I'm not at the one Downtown Santa Rosa this location is the next best thing, I love their mochas make sure you get it with whip! (if that's your thing) love it! read more

This Peet's is quite a large store. It's very spacious and well laid out. The staff was receptive and very quick to fill my order. read more

I used to be a Peetshead when I lived in the Bay Area - however - over the years Peets formula for big bold flavors has waned a bit. Yes, the coffee is still good but the whole Peets gestalt has taken on a Starbucks kind of cookie cutter persona. While I am not knocking down either one - their coffees are no longer exemplary in today's market. There is just better coffee out there Folks. If I do do Peets I go to this one - the downtown Peets reminds me of a somewhat grimy Bus Station. read more

Not sure if they are training new baristas, or what is going on. They used to make great lattes consistently, but now, not so much. Today was the second time I had to ask for refund. This time, the latte was served luke warm. I asked to them to remake it hotter, and they took it to the next extreme. I received a scalding hot latte, so much so I burned my tongue. When it's that hot, it also gets watery from too much steam. Seems it's not that hard of a sweet spot between tepid and scalding. The manager was gracious enough about returning my money, but what I really wanted was a good cup of coffee. I like Peet's. Generally they make great coffee, but this location has had a lot of inconsistency in recent months, which is unfortunate because it's a good location. read more

I love their javiva swirls they are so delicious. Especially with some espresso shots. The only thing I have to complain about is the new app, I had saved up for a free drink and by the time I went to cash out on it the app had changed and I no longer had my free drink. That was not cool at all, but I still can't seem to stay away. Thanks Peet's. read more

Ordered a coffee and a ham croissant. Tipped 2 dollars. They made my coffee, and then i watched as 5 people stood around doing nothing. I thought my croissant was in the toaster. After 15 minutes i asked about it and found out they never even through it in. Waited another 5 minutes, got back to my car and it looked like they have me the wrong one because it looked so plain. Went back in and told them, and had to rip the thing apart to even find any ham and cheese in it. The thing looked like shit, so I asked for my money back. They looked at me like I was being rude, but I paid 4.25 for it, tipped 2 dollars, waited 20 minutes, and was disappointed with it. I work in food service and have no tolerance for a situation like this. Terrible!! read more

The customer service, and coffee is hit or miss here. I used to prefer Peet's coffee over Starbucks. No more sad to say.

This is my usual location for coffee, but very disappointed with the service today. One worker was assisting a customer when I came in and he had to repeatedly tell two giggling young girls to assist me. One of them instantly developed an attitude as if he were interrupting their giggling fest... read more

It's a typical Peet's! Clean good coffee and decent food. I came from CO where we do not have free standing Peet's so it's a nice change from Starbucks! read more

I got there before closing, on Saturday. The 2 girls working were extremely rude. Wouldn't make coffee & wouldn't give code to restroom. Before closing time. Why is there a set time to close & they shut down before then? Ok I'll know next time to stick to my starbucks. The manger should review with the Saturday employees what actual closing time is. read more

Our neighborhood "go to place" for real coffee. Friendly and professional staff and plenty of parking. We enjoy the selection of coffees, teas, and pastry. read more

I wish cotati would allow a drive though, but their coconut black tie and their Carmelita bars are the most amazing things ever. Not that great for your bikini body, but once in a while never hurt anyone! read more

Nice enough, ok coffee too but sloppy amateur service staff and for someone who comes here 4-5 times a week. That you have to buy something every single time you would like to use the restroom is not inspiring to keep coming back. There's plenty of drive thru Mon chains that make just as good if not better coffee read more

Had a great experience with Peet's coffee. The staff was very friendly. The coffee tables were clean. I loved their capacino. I recommend highly. Internet connections was also preety robust for my kids lpads. A nice place to relax. read more

I haven't been to this one much. The locations a little wonky. I did go once a few months ago and they were fast & friendly even though it was busy. read more

I absolutely love this Peets location. The staff are very friendly, personable & remembers my name & order. The services is quick & the drinks are on point. I am currently in love with the coconut latte. It's mostly busy with Sonoma County's employees there since it is within walking distance of the county offices. Peets coffee is stronger then Starbucks but I like it. read more

It's a busy bust place. They are structured pretty well to move people through, which is nice. The products good as usual. Parking is tough because of location. Overall this is a good place. read more

Recently switched to Peet's from Starbucks. I'm very happy with that decision. Their quality of drinks is much much higher. I do recommend going to the one on Mendo. They don't tend to mess up and their stuff generally tastes better and comes out quicker. I work very close to the one on fourth and go out of my way to go here. Love it! Also the fact that they use Google Wallet is a huge plus for me. But probably only me. read more

What an unfortunate experience that took place today, at this location. I find the quality of peets to better then starbucks and have really enjoyed buying a coffee from them every day last week! Never would I have taking that money our of my savings budget for that, but this place was special to me until this morning. There was the sam three girls there everyday last week and they got to know me by name and gave me a special small discount because I work right next to them and was coming in everyday. Not only did they treat me well but they all looked like they were enjoying being at work and life was good (customers notice). Today though, I walked in a felt tension and then I saw a new face and notice stress and anxiety on all the employees faces...they did not look happy to be at work. Still though I was greeted kindly and the girl was helpful and great service! When I mentioned that because I come in everyday and worked next door there girls give me a little discount she asked her manager (which ended up being the new lady i noticed there that wasnt there last week) and she instantly said in the most unkind rude authoritative tone "we dont do that sorry". Without even working with me, so I said they have always done that for me I come in all the time:) She responds again in a snotty unprofessional tone with a about 4 people with in ear shot of her "well im the manager and I dont know what they have beening doing while I am not her but we dont do that" and then walks away. I have been in a leadership role for years and never devalued my customers the way she did me today. She may think that well if we give our regulars discounts we will loose revenue from our produce, but an intelegent person would understand that with a tiny discount the customer feels special and comes back everyday rather then just once in awhile. Point being, I have money I dont mind paying full price, but what bothers me is the imbarrasment she put me through in front of everyone and made me feel so devalued as a customer that I wont be going back to any peets. I have a nice local coffee shop I live by that I will be frequenting. Tip for people in authority when these situations pop up: take a moment to asses the situation before just barking NO!, and if someone is asking for a small discount or special treatment give it to them that one time and then say in a kind way; "Because you are such a valued customer I will make the exception for you this time :)" That would have made me think she really appreciated me and I would have left feeling good. I hope that all the people in leadership roles can learn something from this. Its never about the words its about how the words are precieved. And to all you lovely baritas at this location keep up the good work and I hope your manager treats you better then she did me. read more

Love the outdoor seating here, but the service isn't like what I am used to at a Peet's. Drinks are still great.

My favorite place, never a long line, baristas are friendly without being fake. I love Peet's, where you can taste the coffee

Peter, of Peet's coffee is an excellent person professionally and as a simply nice guy. His presence made my experience at Peet's memorable while I was road tripping from Seattle, yearning for some tasty beverages. read more

the staff are what makes a place great. The staff here are terrific. The coffee is so much better than big chain coffee. Highly recommended.

I love Peets. Their coffee is really good and strong, I just get iced coffee, nothing fancy. The wait is sometimes a little crazy, but that's pretty normal for downtown Santa Rosa. I love the outside seating, to just drink coffee and people watch. read more

Time for a great cup of coffee! An Have always loved their good, strong black coffee. Great interior and atmosphere, too.

This is my secret go-to coffeeshop when I want to use free wifi and not be bothered by crowds of people in Santa Rosa. Staff is nice, coffee is good, the location is away from the busy downtown SR scene so it's a lot more chill and relaxed. A 10 in my book. read more

They need a manager to oversee outside seating to make it more enjoyable. All the umbrellas are crammed together and leaves most tables uncovered. 5 minutes of proprietary interest could solve this. Is there anyone there who even looks outside regarding this? read more

Best people in Granite Bay. Great place to start you day and have a break during the day. Say hello and coffee is on me today.

This is my favorite coffee shop of all time. Best coffee or drinks. The people are friendly and if you are a regular they are quick to remember your order. I have gone to other Peet's in the area and this is by far my favorite. read more

Absolutely love the matcha green tea latte. If you want a blended drink "freddo" get it with vanilla. Yummy!!! :)

Very nice employees! I accidentally ordered the wrong drink and they were quick to fix it. I was surprised how kind they were about it. Nice ambiance, and even though almost every table had people at it, the noise level was low. read more

Very nice place I appreciate them so much such a lovely people they truly know how to do the business

Always friendly helpful smiling baristas. Consistent taste to beverages and food. Quick too! Love. Only two things that I can think of that would make the experience better...1) more parking or 2) a drive through read more

Place is clean and drinks are yummy. The coffee shop is very spacious. Parking is a real pain in the butt though.

Definitely good coffee--at least a star better than Starbucks. I like the iced mocha in summer (half the chocolate) and a short latte in the winter. Mocha Java and Major Dickinsons are my favorite whole bean coffees. The space is comfortable though I wish they had more seats on more than one occasion. The baked goods are good, though not over the top. read more