There was a young man working sweeping the floors.. And told me you guys closed at 4 o'clock he put up 4 fingers saying you closed at 4 pm idk if our communication got lost in translation through the window but my mom went in and got a cortado after, i feel racially profiled and disrespected read more

Excellent service. I've been into this Peet's a few times while in town for a friends memorial service. While always busy, they had a smile on their faces and a kind word. Parking is minimal, so I walked to the location-a welcome respite. It's a convenient location in town, walkable from most hotels in town. read more

Sonoma is usually averse to chain stores- but they have a Whole Foods, a Starbucks, Taco Bell, McDonald's, the original Williams-Sonoma.... and this Peet's on your way to the Plaza. It's a pleasant little place; it's got a courtyard unlike the Napa one, they're that small and charming! It's also got a roomier seating/dining area. They make great savory scones. Even the regular coffee packs a punch. They're currently carrying a Golden State Warriors special blend of coffee. The service is friendly. On the downside, they have only 8 spaces in their private lot. One has to look around for street parking (3 hours maximum)... and if you want the free parking behind the Sonoma Plaza, it's quite a walk. read more

Because some mornings OJ just doesn't cut it. And by some, I mean all. Charming local coffee shop: I enjoyed the Mayan Mocha and the subtle kick of heat it offered: the perfect amount to awaken my senses and convince me it was time I start my day. Their was ample table space to sprawl out, crack open the weekly paper, or whatever magazine your are currently in to. read more

This is a great place to get your coffee or tea! The interior is warm and cozy, with plenty of seating. I often come by to relax and read. The staff is always smiling and efficient when it comes to my order. I'll continue to go there as long as they're open! read more

Ordered the iced cold brew twice from this location -- coffee and service on point. The baristas were fast and friendly and on my second time in lent me a pair of scissors to clip a tag from my shirt that was chafing the back of my neck. Virtually no line both visits. Slightly pricier than the Montclair Village location (I think 5 or 10 cents more for the same drink). read more

I mean, it's Peet's. It's great. Green tea matcha latte iced 2% vanilla. read more

Quick and friendly service! Clean,pleasant and literally a cool place to be in during a warm summer evening! This place is quiet for a coffee shop which is really nice! A definite place to visit again! read more

I always get Peet's everywhere I go. This is the worst Peet's I've ever been to. Ordered two drinks with extra shots and got a week coffee that was sticky sweet! They don't make the drinks like any other Peet's!!!! I saw they didn't add the extra shot and they are with me that that is how they do it.. so they will charge you more and then not give you what you paid for. Worst Peet's ever read more

I almost never frequent chain coffee shops, but I needed a late morning caffeine boost the other day so I stopped in. Oolong tea was as expected and just what I needed, but I am really here to send a shout out to the absolutely adorable barista who was bouncing around behind the bar and literally singing out names as she called people for their beverages. Her aura of joy is enough to make me a regular customer! You made my day, girl :) read more

I went to Peets for the first time and I got hot chocolate and there was absalutly no chocolate taste. It tasted like warm water.

This place is kick ass! Kristen & Kelly keep it awesome! Ps damn girl- love your foam! read more

Love this Peets. Live in Sonoma and have been coming here since it opened. Managers clearly have done a great job picking awesome staff. The barista who was working today seemed to have a relationship with everyone walking in the door. That is how it's done. read more

I am a long time Peet's customer and the Sonoma location is the best I have ever been in. The place is always immaculate whether Kelly the manager is here or not. The staff are always pleasant and not only remember our names but what we like to drink!! Amazing! The atmosphere is open, friendly and was exactly what we needed in Sonoma. Definitely a place for the town to relax and meet. The beans I have purchased have been fresh and well ground. I cannot say enough about the quality of this location. read more

The place is amazing, I love the coffee here. Has a very unique taste to it. Peet's is a bit small, but fun place to visit to relax, do some work and have some good coffee! This is one of my favorite coffee shops in the area and the prices are very reasonable. The Caramel Iced Latte is one of my favorites here. read more

It was clean. Very friendly team was positive although we had to order more at the last minute. Large and comfy.

LOVE Peet's! Very freindly staff, my mobile order was spot on and fast. I appreciate their hard work during these hard times and I will def. be coming back! read more

great service staff is so sweet. they remember my name and order whenever i come in. it is a nice atmosphere and they play good music:))

I love Peet's and have been a devout patron for over two decades. Whereas, I abhor Starbucks. Yet, Peet's standards of excellence that are brilliantly honored and effectively achieved when applied to making coffees and teas should be equally applied towards the corporate management of each of their cafes. So then, I am evaluating the town of Sonoma Peet's Coffee and Tea cafe upon the following 6 subject criteria below, using the Yelp 0 to 5 star measurements: Cafe drinks; Customer Service; Cleanliness: Additional food products; Ambiance: Aesthetic interior / exterior design. HIGHEST POSSIBLE RATINGS PER CATEGORY: 5 stars TOTAL REVIEW of STAR POINTS: 14 TOTAL NUMBER OF SUBJECTS EVALUATED: 6 TOTAL STAR RATING SCORE (14 ÷ 6) : 2.3 CAFE DRINKS ( 0 to 5 RATING): 4 stars The house coffees lattes, mochas are brewed/pressed/made well. Bravo Baristas CUSTOMER SERVICE ( 0 to 5 RATING): 2 stars 5 Stars to the top, often older employees you know who you are; and a negative 3 stars to those young employees who considerably bring the curve down. Hence, the final rating is 2. Generally speaking, the entire staff is very friendly and the seasoned baristas know their trade. Sadly, there are two very young Peets employees who appear to be very inexperienced and unhappy. The inexperience I can tolerate--particularly when employees are making genuine efforts to be helpful. However, It's simply unacceptable when you're staring at a young person who is clearly displaying signs of unhappiness at their job(perhaps for lack of pay, lack of interest or some other reason), when tens of millions of American people are unemployed. CLEANLINESS ( 0to 5 RATING): 2 stars Having formerly worked within the food industry and as a cafe barista for a number of well respected organizations, I know how absolutely important it is to maintain a high standard of cleanliness on the front line (the cash register, the front counters, the barista machines and main seating area) as well as the back end (the kitchen and bathrooms). Speaking strictly about the cleanliness in the cafe at the tables, floors and counters, and bathrooms(not the kitchen), ...it seems to be an ongoing struggle that is often either intentionally neglected or simply forgotten. Here, I understand that "rushes" of people occur at odd times. As a result, it's easy to loose track of your work priorities. And though, taking orders, filling these orders and directly serving the customer is a number 1 priority,...maintaining a clean environment should never be avoided. Moreover, when you have a staff of 3 to 6 people on call and you're not keeping your cafe / restaurant consistently clean, then that's a serious problem that starts at the top management level. I can not tell you how many times I've walked into the men's restroom only to think I walked into a war zone. It's really bad on a consistent basis. Furthermore, I have repeatedly sat down at tables and seats that were unclean. ADDITIONAL FOOD PRODUCTS ( 0 to 5 RATING): 0 stars Unfortunately, this is a serious problem with Peet's Corporate Offices. However, managers do have influence to speak up and make recommendations--particularly with respect to the suggestions made by their local customers and their demographic clients. That having been said, it's particularly unnerving and a double standard to see Peet's selling an Organic milk in front of their pastries and between their two cash registers while simultaneously using the bad, hormone, antibiotic, non-organic milks for all cafe drinks. This is unacceptable and reflects negatively upon Peet's business acumen. [RECOMMENDATION: If you visit this Peet's Cafe and you're concerned about consuming GMO / Hormone / Antibiotic milk,...then please complain to them--Pointing out the double standard of SELLING ORGANIC MILK FOR EXTRA MONEY,...BUT THEN GIVING YOU THE UNHEALTHY, ANTIBIOTIC AND HORMONE MILK so as to make a change. DEMAND THAT PEET'S START USING ORGANIC MILK THAT IS HORMONE, ANTIBIOTIC AND LACTOSE FREE. ] AMBIANCE ( 0 to 5 RATING): 4 stars This rating specifically speaks directly to their refreshingly pleasant choice of classical music. This really sets the tone for an enjoyable, peaceful and relaxing ambiance...where you can not only hear yourself think, but where you may have engaging conversations with people at just the right tone and volume so as not to disturb others or to be disturbed by others. AESTHETIC INTERIOR / EXTERIOR DESIGN ( 0 to 5 RATING): 2 stars I really like the location of the cafe. Unfortunately, the inside and outside are rather disappointing, in my opinion. Why? Well, the gross misuse of space and poorly chosen furniture really detract from what could be a far better cafe...in spite of the so-called County and City of Sonoma Safety Building codes justifications from Peet's managers. read more

Great service, yummy iced vanilla soy latte, and looks like a nice place to hang out. Looking forward to spending time on their patio!

This Peet's location has got to be the friendliest coffee shop ever! The expense makes it all worth it, when the staff greet you by name and are always so friendly. I look forward to not just a very well made cup of coffee, but to also seeing the staff! read more

What a sweet place. It's very rare for a large company to excibit a genuinely friendly atmosphere. Tj the staff here was phenomenal along with the other staff. Great service awesome place to work , meet, and hang. read more

Great coffee with great service. Employees were very curious and offered samples of sandwiches as well as salads. Both were very good. The coffee was really good and this was a nice little change from Starbucks. read more

I needed an espresso after a few visits to tasting rooms in the Sonoma square area. This Peets location is spacious and really comfortable. The staff was friendly and the location which is just off the square is awesome. When I need a pick-me-up, I am definitely stopping by here!! read more

another great Peet's experience! This place is huge too! Or maybe it's just that I'm from SF and everything is tiny here?! read more

Everyone here is so nice! The hold up the standard of Pete's Coffee drinks and food and they do it so pleasantly.

I came in around 8am on Sunday after the quake. The ladies did an outstanding job with only one register and a line out the door!! Thanks for your hard work!! read more

The service is great...the coffee is ok. But oh my gosh, the wifi is TERRIBLE. Walk in and you will see nothing but frustrated wifi users. I spend a lot of time at this location and all day I hear grumblings about the faulty internet connections. Many people use this location as a home office and actually do real work but are unable to because of the wifi. Personally, I restart...and restart...and restart...and restart my wifi connections on my huge laptop and I barely get homework done. Please fix this seriously. read more

I worship this Peets!! Kristen, Kelly, Meggie and the rest of this team are absolutely AMAZING. My morning is incomplete without them. To know them is to love them! read more

While their coffee is good their baked goods are not. My wife is never been disappointed by a morning glory muffins until now

Peet's Coffee on Highway 12 across from the Shell gasoline station is another frequent stop for the never ending editing and brainstorming required to run the modern enterprise. House brew, $1.95 cents per cup. Refills are $1.00. Free WIFI is not quick and Youtube and other streaming services are blocked, but with WIFI now available on my iPhone, it really doesn't matter. I enable WIFI on my phone, connect my Chromebook and off to work I go. Peet's Coffee is accompanied by real milk products and a hint of native Sonoma Trees planted around it's brick and mortar contemporary setting. Personal fan of the tea cup with built in reusable strainer. Bought it. Steps: From the trail head for Montini Ranch: 2309 read more

Just bought coffee here, the rudest woman waited on me. I'll think twice about peets coffee in Sonoma next time I'm there. Will by coffee at a local coffee shop. read more

Love LOVE Peets coffee and I love this location the best! The location is perfect and they are always fast & efficent & the shop its always super clean! Love the outside patio area its very quiet & relaxing. The best part of this store is Kelly the manager and her assistant Kristen. This team is a Great Face for Peets!! They are always proffessional and very attentive & when I come in here I love to be greeted by name and they already know my drink. The only bad part about Peets like every other shop I wish cofee was cheaper so I can afford it everyday! :-) read more

When my cell phone was left at the cafe and I spoke with Kristen (spelling?), since I lived far away, she took my info, walked over to the post office and sent it to me by mail. When I asked how I may send her the money for shipping, she replied "don't worry about it and have a wonderful day." Peet's Coffee Sonoma serves the highest quality of coffee around but there is much more to this little cafe than excellent product. The staff is unbelievably courteous and kind, they go above and beyond. There is always smiles, laughter, and friendliness among all the staff. The true human to human connection which so much of our society has seemed to lost has been found here. read more

I have lived in Sonoma for 17 years. This is my very favorite coffee shop. The ambiance is ideal for relaxing or meeting or working. The coffee is not burnt. The staff is gracious. The music is soothing. The seating is very nice (including outdoors). read more

I was a starbucks fan for a long time but Peets won me over. I love their coffee, more like addicted. The carmel latte is to die for. People at this Peets are much more low key than other coffee places, the baristas are the best here and the music is very relaxing. I agree with the other reviewer, the place is so large and needs to be re designed, there is just to much unused room and needs to feel a bit cozier. read more

Great staff and nice atmosphere. My only complaint is with some of the customers, who hog chairs and tables to write novels, play gin rummy or hold 8-person business meetings while sucking on one cup of coffee for two hours! Even standing right in front of them doesn't seem to encourage them to give a seat to others. Peet's should disable Wi-Fi every few hours at random to help clear the place out, or at least consider ways to manage abuses of the privilege. read more

They have purged themselves of most of the poor staff etc. Way above average Peets. Remember you if you are a regular etc.