Mr Fong used to be located at the Rite-Aide by Delaware and Concar Dr…read more He is now located within the CVS by 42nd Ave. Mr Fong is always very reasonable and very patient with his elderly clients! Highly recommend his services!

Great place to get a new battery for your watch. It is located inside the CVS store…read more The cost was $25 to get a new battery for my old Timex watch, which seems reasonable these days. Waited about 15 minutes which allowed me to wander the aisles of CVS and discover/buy things I did not really need, but want...

I had such a wonderful experience with Sonny! From the moment I started looking, she was so…read morewelcoming, sweet, and genuinely helpful. She really took the time to listen to what I was looking for and helped me find something I absolutely loved. What stood out most was how comfortable she made the entire experience. I never felt rushed or pressured, and she was so patient while answering all of my questions and showing me different options. You can tell she truly cares about the people she helps and wants you to leave feeling excited and confident about your purchase.

Kept forgetting to update. I went to pick up my items and I…read morefeel like they didnt place the missing diamond very well on my bracelet. All the diamond shine from all the angles, but the one that was replaced looks like empty space at some angles. Not sure what the quality of the diamond is or why it looks like that but fine. so be it. The ring: I asked for a service report and they didn't have it. I asked how many diamonds were loose, and they said they didn't have that information. I'm just a bit shocked that an established place doesn't have service reports for repairs? I feel like that's standard when you get work done on anything. I just feel like it was a little scammy because they didn't have a report AND couldn't tell me how many diamonds were loose and which ones. I'm sorry to say they lost my business and I'll have to search elsewhere for repairs and for a future engagement ring.

Read yelp comments and chose to walk in midday for watch service. The store brightly lit, which…read moreadds much sparkle to gold, diamonds etc. A kind sales man took care of request for battery change and told me it'd be ready in 25 minutes. A high end shopper was trying necklaces at the time but my watch was fixed as promised. He even gave me warranty on battery should it fail within year - woah!

I went to Maaz to have my grandmother's ring resized, and they were incredibly kind, knowledgeable,…read moreand helpful. This wasn't a ring I purchased there. They provided an estimate of cost for the resizing (and complimentary cleaning) prior to me agreeing to moving forward with the service. Yubi was the employee who helped me, and he was just the sweetest and most professional. They gave me a rather quick timeline - only four days or so, and it was done in two. Which is much quicker than I've experienced in the past at other stores. The quality of the resizing was very well done, and the ring is sparkling clean. I also thought the price was within my expected estimated range given that the ring was very wide and gold. While there I also purchased a pair of earrings. They were also wonderfully helpful and kind with that experience as well. If I ever need jewelry again, I'll be going back there and would 100% recommend their services.

The Village Cobbler did a great job repairing my 6 year old boots. He had them ready for me on the…read moresame day. Very friendly and the repair was very affordable also. Thank you sir for repairing my boots! We will back soon to bring my wife's boots as well!

I have my shoes repaired, because the size is very difficult to replace. Besides being a skilled…read morecraftsman, who finishes the process in no time at all, the owner is genuinely kind. Without a request, he quietly attached a zipper pull that was missing on my purse with no dramatic gestures. Such a kind, wonderful, person--it's an honor to take my shoes into his shop. They are now perfect.

This review is not about a specific sale but rather the customer service experience we encountered…read more We had to check the condition of our wedding ring. Found out the prongs were still in good condition (after we were told from an another jeweler that they needed to be repaired-their estimated was around $2,500). Then, Atif, cleaned the ring and another one, free of charge. Thank you!

Big shoutout to Emma and Olga for helping me out today! I've been meaning to get my wedding band…read moreresized for eons since having a baby over 6 years ago, my ring just doesn't fit the same as it used to. I've been putting it off forever but when I also happened to get a pearl bracelet from my husband for Christmas that got damaged and warped, I knew I needed to get it fixed. Since the original jeweler who made my wedding band and engagement ring went out of business many years ago, I needed to find a new local jeweler to help with my jewelry. After many very prompt back and forth messaging via Yelp, I finally found time in my busy mom life schedule to swing by and get my jewelry looked at! Olga and Emma were so kind and patient while discussing with me what we could potentially do with the bracelet. The ring resizing discussion was easy and we were able to settle on how much bigger I'll need the band. They send their jewelry offsite for repairs and were very clear and communicative about the process and cost. Loved my interactions with the staff and think I've found our new local jeweler for all our jewelry needs!

I see that I wrote this review 9 years ago and I will tell you my review wouldn't change an iota…read more Peter Lee, besides being one of the nicest people I've ever known, is like an old master. He is a craftsman that really knows his trade. If a watch is broken yet fixable, he will fix it. I wouldn't trust anyone else with a valuable time piece. He also stocks some beautiful legacy time pieces for sale. The only negative reviews I notice on Yelp seem to be related to the shop not being open or Peter being unavailable by phone. I'm sure Peter missed having the opportunity to accommodate a potential client but people have lives and things happen. If you have a little patience, you will never regret the excellent service that Peter offers.

Great guy. Easy & fast, a bit pricey but replaced 4 watch batteries for me. I would go back.read more

Ligit!!…read more Professional and honest. We took a watch to get service... Wing Yu was helping us and after testing it, he said you don't need it. We were surprised with that because we thought for sure we will spend some money He showed us around and gave good recommendation. At the same time not too pushy. There is a policeman outside and doors are always locked so for sure these protocol help ensuring the safety while being there FYI... appointment needed

I always find it helpful when reviewers update their reviews, so I'd like to update mine…read more Prior to my review earlier this year, there was no proactive outreach from Kerns to keep me updated on pieces matching my interests. I don't blame them, though--I'm sure they deal with a lot of window shoppers--but I did my best to engage with them seriously. After my review, Chris sent me an email to say that I haven't been forgotten and that my timepiece requests remain important to them, but that they do not currently have any pieces to offer me. I would be remiss if I didn't say that I wasn't disappointed, especially after waiting a few years now. Their customer service remains very professional and friendly, but it's probably on me to do a better job of managing my expectations.

Had a really great, smooth transaction with Konstantin. Very nice to work with. Excellent…read morecommunication and went out of his way to make everything perfect. Highly recommend.

I stopped by recently to see if they could repair an Anna Beck Ring. Though they were unable to…read morerepair, they gave me some guidance and treated me like royalty while there. They offered me a cold water on that hot day, and even cleaned a diamond necklace I was wearing! It was stunning after they cleaned. I had no idea how dirty it was. The woman that helped me was kind enough to show me a gold shrimp ring that I would love someday. Was a great experience. I'd love to go back and SHOP someday!

It was a pleasure to do business here. They're very fair, open, and efficient…read more I brought some gold including my grandfather's watch. Upon quick inspection, they provided a quote and then said that they would like to verify the gold which they did while explaining their technique. It was hard to part with the watch because of its sentimental value, but I knew that it would be of no interest to my sons. The owner assured me that it will find a good owner who appreciates collectible watches.

Dan is dope, I like his point of view and knowledge he adapts to every customer, my young cousin…read moregoes to him for services my uncle goes to sell and my grandmother has sold to him , I've sold multiple times spritz Dan, it's like he's 390 years old in a 65 year old body! Haha lol I reckon you visit to explore and experience all possibilities, Jeremiah O