My last visit to Mrs. G's on Route 1, Lawrenceville, NJ before the one yesterday, was more than two…read moredecades ago when we modernized our kitchen. The place is in its third generation of family ownership, and has been seriously spruced up in the intervening years. Our 40 year old side by side refrigerator finally gave up the ghost last week (compressor) and it was time for a replacement, as parts for these old contraptions are hard to find. We decided to check out this old school appliance store before moving on to Best Buy or Costco. We wanted to talk to a knowledgeable salesperson before trying someone well versed in computers and TVs, but bored by household kitchen appliances. "Mike," was the right guy. He knew the skinny on kitchen tech, and was pleasant about educating us. Turned out the prices were identical to the other places, had real inventory and the ability to deliver, install and remove within days of purchase, rather than weeks. We opted for the Frigidaire Gallery model, which is basically still American made, and the right size to fit in our washroom next to our other appliances as our back up refrigerator, which the old one had become when we updated our kitchen 20 years ago. Mike took us through the process, had the piece in their warehouse, arranged for favorable financing (12 mo., no int.), with delivery in 2 days. True, there was a reasonable delivery charge, and cost for removing our old dinosaur, but they use their own people to install, not independent contractors. Overall, worth a bit more for the time and convenience, and having someone to call if something goes wrong. We were so pleased by the professional, yet human interaction, that we decided to also purchase a new stove hood exhaust stronger than the one that came with the our stove. It was never able to pull enough cooked air out of the kitchen to vent outside. This may be a continuing saga as the new equipment is delivered, installed and used in life. Let's hope for the best.

Aurora went above and beyond to help me. Her Customer Service was invaluable and I honestly don't…read moreknow what I would have done without her help and support. Aurora was Exceptionally attentive and Professional. She truly is an asset to Mrs. G's. Thank you so very much!! Jackie

Rude receptionist and doesn't follow up on returning calls and information about pending job or…read morerepairs

It took them 2 weeks to replace an Insinkerator garbage disposal under warranty, and the technician…read moreinstalling the new one refused to wear a mask while in our apartment, risking giving me COVID-19 and possibly killing me. He also refused to leave the new disposal (for us to get installed by a plumber) and would not promise that another tech could show up soon to install it. I advise avoiding this company unless you have no other choice.

I've dumped a ton of bread in this store and have generally had a good to excellent experience. But…read moreif you want to peeve me out deliver me to a sales person that is so high pressure he must moonlight as an auctioneer or carnival barker. All I want is a 30 inch flat screen for an extra bedroom and this cat just won't STFU, alerting me to deals on mattresses and appliances on full blast that are not remotely on my radar. Like I said, I try to frequent businesses that have treated me right but now I know why people go to Walmart and snag a $200 TV off a pallete and call it a night. Chill out brother. Three stars for previous experiences.

I bought a Bosch refrigerator on 10/2/25. the ice broken 1/15/26, then the freezer, and finally…read morethe refrigerator. PC Richard's don't help you they just tell you to call Bosch. Bosch is awful and as of today, 3/9/26, I still don't have a refrigerator, freezer, and ice that works. Finally, PC Richard's says they wlll issue a store credit for a new item. I want a refund and they say no because I have had it too long! They ignored me pleads for help for the last 7 weeks and now have the nerve to say I cannot get my money back because the refrigerator has been in my hose this long. They are a real joke of a company. I don't want to deal ever again with PC Richard's or Bosch.

This business is THE BEST when it comes to customer service! We are right now getting delivery of a…read morenew GE fridge to replace the Samsung that came with the townhouse we bought in 2020. The people who work here are knowledgeable and very helpful. When we moved here in the summer of 2020 during covid, they sold us our GE range and Kitchenaid dishwasher. They even have a dog-friendly store! We will never buy appliances anywhere else.

I purchased a clothes dryer on Monday and it was delivered and installed by Friday. Happy to do…read morebusiness with a local store.

I was going to best buy to buy a new washer dryer space saver and Refrigerator both things failed…read moreme at the same time. It was killing me to spend over $4,000.00 on these 2 appliances. I have never had luck with any repair company's they take forever to come out then have to order parts then come back a month later to install and charge a fortune. more trouble then its worth!!! BUT my husband heard good things about this company w88 appliance repair, I very weary but he insisted!! OMG------ Tom came out 3 hours after calling him on a Saturday Looked at 2 units ordered parts in front of us showing us how much they cost right on his phone. came out 2 days later with parts to fixed the washer dryer and and 4 days later with parts to fix Refrigerator. And cost a fraction of other estimates in the past. NOW we have Tom remodeling our Bathroom. Thank you for everything Tom!!!

Another outstanding performance from w88, great work, called right away, very prompt,…read moreknowledgeable, had the parts no waiting, first ones I call with a dryer problem, I know I won't be disappointed

My five-year-old Samsung dryer suddenly stopped drying--and, of course, it was out of warranty!…read moreAfter asking ChatGPT to help me find the best appliance repair company in Lansdale, Pro-Tech Appliance came out on top--and now I see why! Alejandro contacted me right away and scheduled a same-day appointment. He arrived promptly at 4:30 p.m. I'm not going to lie: I was both impressed and a little nervous when he took my entire dryer apart! But he clearly knew exactly what he was doing. When all was said and done, he fixed the problem, my dryer works beautifully again, and the cost was very reasonable! I highly recommend Pro-Tech Appliance and Alejandro's outstanding service. Professional, responsive, knowledgeable, and affordable--five stars all the way! and 100% Diva Approved! #DivaBoss

Amazing service and experience! Highly recommended for appliance services…read more Alejandro was responsive to my inquiry, communicative, and provided professional and quality service for reversing a door on a mini fridge. I bought the item scratch-and-dent and couldn't find a service technician through the appliance stores to help. He was able to complete the job never having worked on the brand of brand I had, and also helped me move the item to it's final location, which was not an easy feat. If you are looking for detail-oriented, careful, friendly and professional service, Alejandro is the guy to call.

This place is the best. Our drier broke the other day...the belt snapped that was on the drum of…read morethe drier. I called Redmond's after another place told me about them, since they did not have that part I needed . A friendly woman answered at Redmond's, took down the model number of our drier, and came back on the phone a minute later saying they had the part. I drove there right after, and the 2 men working at the counter were the friendliest guys. I went home, and my husband and I replaced the belt, and the drier is up and running. Thanks Redmond! I will tell others of this place, and I will definitely be back if I ever need an appliance part. Such friendly service!

Our refrigerator water/ice stopped working and we were referred to Redmond's for repair. Parts had…read moreto be ordered, and they had us up and running within 4 days. They are family run business, which has become obsolete these days, and were super pleasant to deal with. The price was great, and we will definitely be using them again, if needed. I would highly recommend them to anyone!