Great job. Dependable and kind. Highly recommend. Provided details on what he was doing and why he…read moredoing it.

Very flexible. I screwed up, and he walked me through everything I needed to do to fix…read more It with the vendor. Then came back out an and did a great job installing!

Victor is very responsive to messages, communicates clearly, gives accurate and reasonable quotes,…read moreand most importantly he did a great job. He replaced a gas dryer belt since the drum stopped rotating and performed cleaning maintenance to clean out lint to prevent lint fires. The services were a reasonable price and he was thorough.

Vector fixed my washer, cleaned up , was polite and respectful…read more Washer is working great and he received the parts and installed the parts needed in one day . Great job!

When you have the same excellent service tech - who is no nonsense, direct, and just a kind and…read morecaring human being - over a course of many years, it really speaks to the quality of the business and its owners. Our repair was done quickly and efficiently. Our tech even cleaned up areas that he could've left for me to deal with. I cannot remember when we've had such excellent, consistent service over the course of a decade.

Super fast and friendly! I had two issues. My dryer vent was as clogged. They did a great job and…read moredidn't over charge me. Next my beer refrigerator was going out. They fixed it at a low cost. I highly recommend these guys. They didn't overcharge me like others tried.

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

He was able to fit me in same day I called. I appreciate that he applied the trip charge towards…read moreany work that needs to be done . He is very knowledgeable about different appliances and he knew mine right away and he had an idea what it could be and sure enough it was the soap & softener dispenser. He showed me how to remove & clean it. It had held water wasn't draining back into the machine like it was supposed to just a minor little thing but now I know how to clean it periodically. Worth it for my peace of mind & also made sure I knew where my water shut off was just in case. These are good things to know , most people might not & that I'm a woman & older, it's good to know. Plus it doesn't hurt to have my machine looked at after 16 years. I've been here so I won't be afraid to use my washing machine so thank you AKIA.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

Jorge came out to diagnose/repair my washing machine and did a great job. Communication was great…read moreand service was quick and fairly priced. I will definitely be recommending him to others. Thank you!

We have an ice maker that is a true pain in the neck. We don't use enough ice on a daily basis so…read morethe machine runs and runs. Albert came to clean and service it and suggested a way that I can quit fighting with this ice maker. He was super efficient, very personable and very easy to work with. He is a great representative for Uptown Appliance. thanks

In my opinion this company is highly irresponsible in its billing practices ..consider it as…read moreunethical. I currently have a bill of $16.000.00 charged on my Visa. Many of the charges are unapproved . Read their reviews on line . Low BBB ratings Imagine these charges and the GE Monogram is still not repaired ! Go elsewhere

Highly recommend them. Professional, on time and honest. 10 out of 10!! We maintained consistent…read morecontact while parts on order. They were flexible w my schedule. Very pleased overall.

Victor was on time, knowledgeable about our washer/dryer combo, and repaired it promptly. Good…read morecommunication, pleasant to work with. I recommend him for appliance repair.

My electric stove had not been heating, so I called for service. The tech came out and quickly…read moreassessed my problem and was honest about it not really being worth it to repair. Thanks for the quick, honest service.

Easy Fix responded to my request immediately. Went out to the property, provided me an estimate and…read morefixed the problem all within a day.

The old washing machine stopped spinning and was leaking water from underneath. Igor examined the…read moredrum, calculated the price for a new motor plus labor, and frankly admitted that buying a new washer would be more cost-effective. Rare to find a technician who prioritizes honesty over a quick paycheck.

If I could leave less than 1 star I would. Do not trust this company…read more I requested a service call after first disclosing I think the parts will be obsolete for a high end exhaust hood vent. I provided the model number and part number for them to check before they accepted the call. They came anyway once and never followed up. I called them a month later and they said they would call me back and haven't. I called them 2 months later and said the same thing. No response. Took my money and ran. Use this company at your own risk. $100.00 service fee out the window!

Over the years my "sick" appliances (refrigerator, washer, ice make & dishwasher) have performed…read morelike new when Sam serviced. He's knowledgeable, professional, trustworthy and reliable! Highly recommend!! Mike/Heights

This is the 3rd time that Sam Sales has helped me out over the past 7 yrs. In each instance he has…read morepromptly returned my call, set an appointment, & showed up quickly to diagnose & correct my issue. Gas stove & 2 times for gas dryer. Quick & thorough. Goes beyond my expectations. Very reasonable pricing. I am surprised (and sad) to see that others have had less than a 5 star experience. He remains my #1 go to person. I only now learned that he is driving into Montrose from Richmond to keep things running here. Wow. 5 stars,