Friendly staff! Great price! They held our luggage so we…read morecould go eat dinner before our flight. Be sure to call so they can send the shuttle bus to pick you up from the airport.

To start off this review, Amir and Dorothy are truly the best! They are the epitome of customer…read moreservice and some of the nicest car rental staff I've encountered. This is what makes a car rental place stand out - their staff and the excellent service they provide. Needed a rental car for our LA/Disneyland trip. I booked through booking.com and got a good deal for 3 days. Upon arrival to SNA airport, Instructions were to call Green Motion (part of U Save) for shuttle pickup. Pickup area is at arrivals near banner 6. Dorothy picked us up and was very sweet! She gave recommendations and was very helpful on the 3 min ride across the street to Atrium hotel where Green Motion/U Save was located. She said the best gas station to fill up was at the nearby ARCO so it wasn't as expensive as the one next to the hotel. Checking in with Amir was very smooth and he gave us 10% off McDonald's coupons at the one near Disneyland. No issues with the Dodge Caravan. Checking out was also very smooth and they let us leave our luggage in the front desk area while we ate lunch around the area. When we got dropped off, I accidentally left my phone in the shuttle and after calling Green Motion back, Amir actually came back to give it to me! Wow I was SO grateful to him for that. He's also super nice and helpful. Thank you Green Motion/U Save (& Amir and Dorothy) for making our can rental experience convenient and easy!

This is a fabulous location! Jacob was super helpful and efficient with the truck check out…read moreprocess. If I need a storage unit in the future, I will be shopping here with the affordable prices and awesome customer service.

This U-Haul location saved my errand day...I woke up quite late about 10am and reserved a spot up…read morethe street from this location, they didn't have the truck I wanted and they sent me here!!! So happy they did cuz I met Joseph M. the Sheriff who runs this operation! Quite the gentleman and comedic and very professional! Wonderful attitude cuz let's face who in the world wants to move their stuff on a day off...not me LOL!!! His vibes contributed to the positivity of me releasing my storage items into the wild and without this spot I'd still have items I don't want ownership of! I am very blessed and happy man and this location really really made the difference today so thank you U-Haul for your skills at hiring this man Joseph and maintaining this business!

Hi , be advised they will charge you $70.00 insurance without explaining and letting you know…read moreUpfront once you are renting . It will appear on your bill once you return the truck . I think this is a scam or fraud !! you should be advised verbally and then you will sign for it , be careful .

Never have I rented a truck where I had so many complicated and frustrating circumstances occur. I…read moregot there to pickup the truck 10 minutes early. They end up dropping the truck off for me and hour and a half late! On top of that there is no lift as I had requested. Therefore it's the wrong truck. I go tell the gentleman helping at the front desk (who happens to be very nice and doing his best to help us) He says he's going to call and try to figure out what is going on. He is informed another truck is getting dropped off (now two hours late and a big waste of time on moving day) I signed for the amount due on my bill and left with the truck. The next day the truck was returned on time and gas full and everything in place. I look at my credit card statement a week later and see that I am charged almost $700 when I only had it for one night and only drove it a few miles. I called Penske and told them about the charges and the guy on the phone says they somehow overcharged me by mistake for $400 more than I owed. How does that even happen?!! Long story short, I got refunded and appreciated the professionalism in his demeanor over the phone. Sadly, I won't be renting from Penske anymore as this was a horrible and traumatic experience doing business with them.

Worst Uhaul location ever. Seriously never rent from here. Very unhelpful and unethical business…read morepractices they do. Plus they take forever to print you a receipt when checking out. I reserved a moving van and when I came in they wanted me to provide the first and last name and personal phone number of a friend or family member. Totally inappropriate especially in this day and age of identity theft and fraud. The owner told me it's Uhaul policy but I can UPGRADE for a larger fee to a bigger truck and they won't have to call a friend or family! So if I spend more money, THEN there's no need for a phone call. So it really is all about the money. He was trying to tell me the vans are more stolen. Like how ignorant and moronic is that. If ANYONE was planning to steal one of these vehicles wouldn't they just have a buddy say "hey I'm gong to steal a Uhaul van I'm gonna give them your number and fake name. When they call you verify me and say I'm a standup guy!" Lol. Like wtf. Seriously. That's your security theft prevention! ROFL. You don't have to be an electrical engineer to figure that one out. I had this big truck for one small sofa I had to move lol. I had no problems with the truck. It ran nice and smooth. The gas was off when I got in. The contract said it was half a tank when it was only 3/8. Make sure to check your gauges and mileage as it seems they be pulling fast ones at this Uhaul location. I know inflation is real and things are more expensive but come on let's be honest in our dealings and start exercising more honest business practices and stop asking your customers to provide the personal information of their friends and family.

This U-Haul place specifically was so great! This was mine and my roommate's first time renting a…read morevehicle. They made sure we were set up and comfortable with the truck. They explained everything so we felt confident and prepared to drive and return the truck. Huge shoutout to Josh, Daniel, Rod, and Adrian. All of these fine gentlemen assisted us in the best way possible. They provided ELITE service and frankly all deserve raises for their customer care and knowledge.

I needed to rent a truck last minute to haul some trees that I purchased at the nearby Armstrong…read morenursery. I didn't make a request online and showed up in person to ask about the availability and which trucks could be dropped off at another location. Anona was the one who helped me and she was awesome! She knew all of her inventory off the bat and was quick and efficient. I love efficient people who know what they are doing! The service I got from Anona was 5 out of 5! I was bummed that our only option was a pickup truck that we had to return to this same location. I was hoping for a truck that we could return closer to where we lived, but they were out of stock and for that, I marked down one star. I'm always scared that there are hidden fees with these places. Luckily, entire rental process and return was simple and straightforward. Anona did advise us that they close at 7pm and if we returned it after that time, there are ways for an extension so it doesn't incur an additional fee or else we would be charged $20 for the convenience fee. I felt everything was explained to me and they were upfront about everything so I can't say that everyone's experience here is the same as me. I returned the vehicle same day before closing and paid the price I expected to given the mileage that we knew from the start. If you just need a rental for a day and follow the guidelines, I think this is the place to go. It's not terribly expensive and there are not "hidden" fees.

Here's a combined Yelp review that keeps the humor but also clearly explains your concerns:…read more Maybe spend less time timing my 30 minutes and more time making sure the bathrooms have soap. If management is going to be strict and demanding with customers, shouldn't they be equally diligent about maintaining the facility? How do you collect hundreds of dollars every month from tenants, yet make it difficult for them to access, organize, and retrieve their own belongings? The real issue isn't the policy--it's the lack of communication, professionalism, compassion, and basic customer service. My favorite part of this entire experience was being sent multiple emails, and paper given a copy of documents and within 1pm-ish to 1:50-ish essentially being told: "Here's the paperwork. You have 30 minutes. Go." Then later being told: "Well, you sat down." SIR/Lady ... whatever you identify as... --I,sat down because I was trying to read the paperwork YOU just handed me along with the 3 emails lmfao I also have documented back issues that require me to sit periodically. Standing for extended periods while simultaneously trying to review notices, take notes, advocate for myself, coordinate transportation, locate business supplies, and pack a 10x20 storage unit is not exactly a reasonable expectation. What exactly was I supposed to do? Read legal notices. Process multiple emails. Take notes. Pack an entire storage unit. Locate business inventory. Coordinate transportation. Advocate for myself. Manage a disability. And somehow clone myself? And now cancel meetings! All within 30 minutes? At some point I wasn't "sitting down." I was trying to understand the instructions being given to me while being rushed through them. Apparently reading the paperwork was the wrong answer. Maybe next time I'll bring three assistants, a forklift, an attorney, and a time machine. Management appears far more concerned with enforcing rules than providing the service customers are actually paying for. Communication was poor. Compassion was absent. Professionalism was lacking. I'm sure the company's founder never envisioned customers being treated this way. The signage is misleading, the customer experience is frustrating, and the value provided does not match the price being charged. Consumers deserve transparency, professionalism, and reasonable access to the property they pay for every month. Take your money elsewhere. Modern-day robbery disguised as customer service. NO,stars. Tested my Gandhi and raised my cortisol levels and mental health along with trauma from the loud banding on the door given my severe Mental Health notice and disability. They do not care for disabled people, elderly, paying consumer, single head of household, college students , oh, and let's pray you do not identify as a female the micro harassment from Andrew is beyond comprehension. Ewww. Relax, it is just an empty space!?!? We cannot take the building with us lol What a joke of a company along with their executive team. They are so out of touch with reality and compassion. Not 24-7

Rented a car through Turo, I contacted them 1 day prior to pick up, they said they were out of town…read moreand could not meet up. No notice, or comm-

From the owner: Myvans specializes in Van & Box Truck rentals. We offer short & long term rentals for Cargo Vans,…read morePassenger Vans, Mini Passenger Vans, Refrigerated Cargo Vans, & Box Trucks. Our vehicles are often available 24 Hours a day. Reach out today and book your next Cargo Van, Passenger Van, or Work Truck with Myvans.

Awesome experience Dan was great got me and out in less than 10 min he even called me the next day…read morehelped me retrieve a item left in 8the truck 5 star service for sure *****

My vehicle was recently in an accident and I was in need of a rental until the repairs were…read morecompleted. My initial call was with the branch manager Lexi. She was super helpful and was patient with me as I had a million and one questions. She offered to have one of her team members pick me up which was wonderful. When I arrived Gabriel approached me with a warm smile. He was able to get me set up with my vehicle and explained all of the the small print. Overall this experience (less my damaged vehicle) was extremely pleasant. Both Lexi and Gabriel went out of their way to provide the best possible experience for me. I appreciate and recognize exceptional customer service when delivered in a professional setting. Thank you both so much!