1. Pep Boys

    1. Pep Boys

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    Broomall, PA

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    Pep Boys

    2.5 (102 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Pep Boys

    Auto battery and fluid recycling

    Auto battery or electrical system repair

    Auto brake repair

    Pep Boys Photos

    Nearby Special Offers

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    5.0
    (8 reviews)
    Wheel & Rim Repair
    Tires
    Tires
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    Nail in tire

    Set up an oil change appointment for a week and half in advance at 08:00 am. Once I got there they said no mechanic will be in until 10:00 am; even though the person I set my appointment up with said it will only at 20-30 min and I'd be out by 08:45 am. At the start on check in the rep started trying to add on tire changes, tire rotations, brakes, rotors and anything else he could think of. I asked if they could look at my tire since I was pretty sure a nail was in it, After I declined all he keeps pressing for tire sales since, "there a really good deal going on right now." And I guess since I told them about the nail. Finally they took my car and did a "complimentary Vehicle Inspection" in which they "found" multiple things wrong with my vehicle. Including you guessed it needing new tires. I had just gotten my vehicle inspected less than 2 months before this visit and the whole vehicle passed, so they are just making bs up to up charges people. If you think about going here, please don't. Find a reputable home mechanic, these big companies are just trying to make money off you. Lastly they charged me for "fixing" my tire yet when I got home and checked it, the nail was still in the tire!

    No customers at all inside

    Been putting up with it for years, but time to post a review. These guys always refuse to accept used motor oil for recycling. That's a bad policy. And irresponsible. Who in their right mind would come here for service? If they operated in New York State, they would be compelled to respect the environment. A person can by law recycle 5 gallons per day free of charge. And they give people a hard time over 4 quarts. Stay away. Imho a business should act responsibly within the community that they operate.

    Rotted out flex pipe

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    16 years ago

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    8 years ago

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    Pep B.

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    14 years ago

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    9 years ago

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    9 years ago

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    12 years ago

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    5 years ago

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    12 years ago

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    12 years ago

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    9 years ago

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    Pep B.

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    9 years ago

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    Pep B.

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    9 years ago

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    7 years ago

    Made an appointment for an oil change. Waited 2 hours for oil change to be done. Ridiculous. Even WITH an appointment.

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    Pep B.

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    8 years ago

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    Pep B.

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    7 years ago

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    8 years ago

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    9 years ago

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    16 years ago

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    16 years ago

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    10 years ago

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    10 years ago

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    11 years ago

    Having car trouble is frustrating enough .. and then you go here. Come on guys, good customer service isn't that hard.

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    12 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    7 years ago

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    8 years ago

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    14 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    13 years ago

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    9 years ago

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    Pep B.

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    13 years ago

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    7 years ago

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    21 years ago

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    Page 2 of 3

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    Ernest was able to get me in and the guys in the shop were able to find the cap and give me an oil change.

    Mentioned in 4 reviews

    Read more highlights

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    C&J Automotive of Newtown Square

    C&J Automotive of Newtown Square

    4.1
    (18 reviews)

    I'm so very happy and grateful for this wonderful establishment in the neighborhood. From the…read moremoment I walked in I felt super comfortable and confident that this place would take amazing care of my vehicle. My mechanic was unavailable to perform a task and these professionals stepped right in and did an excellent job! The communication, knowledge and work ethic is top notch. They perform a through courtesy inspection and the service is impeccable!! They truly go above and beyond to make sure your experience is seamless. The task at hand was a difficult one and they tackled it and had it done in a timely manner. I am very satisfied and will be returning. Thank you Justin, Jon and Sergio!! You guys rock!!

    Exceptional Service…read more I called to set up an appointment for an oil change. I was leaving the country, so i scheduled work to be done about 3 weeks away. Just in case my calendar doesnt remind me or that I forget that I even had it set up to begin with, I had asked them if they were going to give me a courtesy call or a text reminder the week of my oil change. Fast forward to returning from my vacation and they had sent me a text reminding me and to confirm my appointment for said date and time. I responded to their text and that was it, I was ready. I took my vehicle in. I was promptly seen, given an eta and left my key. I just decided to stay in the waiting area anyway because it wouldnt take that look anyway. I helped myself to their complimentary beverages in their fridge and shortly enough I received an email of all the workups my car needed and that the job is done. Note that this is just an inspection and you are not obligated to get the recommendations done immediately or with them- it is just for peace of mind. In the sheet, it lists what is immediate and a cost estimate to make it convenient for me. Whether you want the work done or not, it is up to you. I promptly paid for the oil change and I got to walk away with estimates for the next job and a completed oil change on my vehicle. Keep up the great job.

    Pep Boys - autorepair - Updated July 2026

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