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    Pep Boys

    2.3 (138 reviews)
    Open 8:00 am - 7:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    7 years ago

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    4 years ago

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    7 years ago

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    13 years ago

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    11 years ago

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    Pep B.

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    10 years ago

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    7 years ago

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    8 years ago

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    Pep B.

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    7 years ago

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    Pep B.

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    8 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    7 years ago

    Arguably the worst experience with an auto-repair shop I've ever had. They can't keep track of anything.

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    Pep B.

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    10 years ago

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    7 years ago

    Had an appointment for an oil change. Took 2&1/2 hours. Entire experience was terrible. Do yourself a favor and go ANYWHERE else.

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    Pep B.

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    9 years ago

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    9 years ago

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    9 years ago

    This place is useless. They say their oil tank is broken and they can't except used oil.

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    7 years ago

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    10 years ago

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    14 years ago

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    12 years ago

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    11 years ago

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    7 years ago

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    12 years ago

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    11 years ago

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    7 years ago

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    12 years ago

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    16 years ago

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    12 years ago

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    9 years ago

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    11 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    13 years ago

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    13 years ago

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    Page 2 of 4

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    From someone who shops here very often, the Manager Mark and 90% of the staff greet me by name when I walk in the door.

    Mentioned in 2 reviews

    Read more highlights

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    Franklynn Automotive

    Franklynn Automotive

    4.4
    (66 reviews)

    I had taken my car to another local mechanic to diagnose a problem with the air conditioner. They…read moremechanic said that a house needed to be replaced, but they were not able to do it because they do not have the equipment needed to evacuate the existing refrigerant 1234yf. They referred us to the Kia dealer, which I knew would be very expensive. So I did some research online and found Franklynn Automotive. I called and described the situation to Steve. He said they likely can handle it, but would start with a complimentary second opinion. After their inspection, they determined that the hose does not need to be replaced and we only needed to refresh the refrigerant, which they do have the equipment for. In addition, the reason the other shop might have suggested the hose replacement was because of a leak related to the axel. All in, the repairs would be substantially less than the dealer quote for work that may not have been needed in the first place. Overall, great experience with Franklynn.

    Went here to get suspension work done on my Tesla. Overall the vibe was friendly and the mechanic…read morethey had look at my car seemed to be top notch. He was the reason I wanted to get the suspension serviced here as his explanation of what I needed done showed his mastery of his craft. However after taking the car to Tesla to get a 2nd opinion I discovered that this shop (not the tech) was trying to charge me literally a 200% markup on the parts to do the repair. Crazy right!!! The genuine Tesla parts for the repair were $209 and these guys quoted those same parts out to $614 (I sent him the estimate from Tesla with the exact cost of the parts). Unfortunately for me Tesla wouldn't work on the car because of an aftermarket body kit the previous owner had installed. I really liked the mechanic at this shop, so I went back to this shop with the intention to move forward even though their cost was literally 56% more ($1,635 vs $2,555) then Tesla for the same work (because of the price gouging on the parts). Then when I asked about it before my approval to move forward the manager got snarky and said how would you expect us to stay in business if we don't markup the parts. I said and I quote "I get a markup on the parts and your high hourly rate for the labor on the work but not a 200% markup on the parts." The guy gave an excuse about the software they use but was unwilling to budge on the price gouging. I literally said why don't you let me buy the parts directly from Tesla and you can still mark them up 25% and he still said no. I was completely professional throughout the conversation, but obviously would not pay a 200% markup on parts on top of the already top of market labor they charge. After the conversation he texted me back and we agreed to not move forward. I only leave this review to warn others. It's a bad business practice to over charge people like that and so I just wanted to give people my story warning them to watch out and be careful before doing any work here. Update: this slime ball's disclosure of all the information I gave his manager, Steve, in good faith is abhorrent. Everything he mentioned on the car was told to them right up front as I told it to the manager, Steve, in person and this clown is repeating word for word what I told his manager. I was cool with this at first but this guy is a complete scum bag now using my own words and lying about it. Anyways besides being a scum bag, no effort at all was made regarding the parts and this shops 200% markup. I literally told the guy running the shop I would buy the parts myself and let them mark it up 25% and still the answer was a quick no. Everything I said was honest and accurate and don't appreciate this guy claiming transparency when his long shpeel was essentially just a my own words complaining about the car I bought and his shops poor excuse for price gauging. They could have done the job without gauging me on the price given I had the option to buy the parts myself. Not cool at all the response from this guy and his piss poor excuse for attempting to rip me off.

    Saul’s Autotek

    Saul’s Autotek

    3.5
    (361 reviews)

    Great experience at Saul's Autotek! Hopped right on our issues we drove up with at 4:30 on a…read moreWednesday, gave us excellent customer service, spoke with us every time there was a update, and they stayed late to make sure we got it done and back to our Colorado Springs home we were staying at on our vacation. Coming from North Carolina and needing to get back in a few days, Mike the service manager really helped and made sure we were taken care of. Even speaking on their work if we have any issues when we get back home to give him a call. Highly recommend!

    Yelp Review - Sal's Auto Tech, Centennial, CO I've never had…read morea more traumatic automotive experience in my life. On March 4, 2026, I drove my 2007 RAV4 to Sal's Auto Tech for a simple battery and alternator replacement. My car is my lifeline and income source, and at the time, my temporary home. I called the shop that morning; Audrey was friendly but told me I'd need to bring the car in for an estimate. I arrived around 10 AM, waited an hour in the office, then the mechanic took me to the shop -- my car was already lifted on the hoist. Instead of focusing on my simple request, the mechanic spent hours inspecting tires, brakes, suspension, and the underside, ignoring me repeatedly. I eventually asked about the price for the battery and alternator. The mechanic acted offended, and another employee quoted $1,700. and they installed them, but during the process broke my radiator. Then I was told a piece of my radiator had been broken by their mechanic. They said it could be fixed the next morning. I asked if I could stay in the parking lot safely overnight -- they refused. When I requested my property back, they called the police and had me trespassed. I was humiliated, scared, and forced to drive 7 miles to a Walmart parking lot to sleep safely. The next morning, I towed my car back to the shop ($190). I met with Sal, gave him the broken radiator piece, and he was rude, dismissive, and baffled that their mechanics had broken it. He told me I was trespassed and could not stay near the property. Even after two days, the radiator was still not properly repaired -- just topped off. On March 6, they sent me a handwritten note falsely blaming me for radiator damage. The accusations were completely false and misleading, adding stress on top of an already humiliating situation. I drove 10 miles to Denver, and the temperature gauge went immediately red. I went straight to Jiffy Lube, where within five minutes, they discovered the lower radiator hose had never been connected, spilling coolant everywhere. They fixed it promptly, refilled the radiator, and confirmed my car was safe. During this entire ordeal, I lost income every day, was ignored, dismissed, and gaslit, and experienced fear and humiliation from being trespassed and blamed. The shop clearly took their time because they knew I couldn't confront them on-site, and their attitude made it clear they found my distress amusing. My experience was not just bad service -- it was emotionally traumafinancially damaging, and completely unprofessional. If you rely on your car for work, safety, or even basic transportation, do not go to Sal's Auto Tech. They broke my property, refused to take responsibility, involved the police unnecessarily, and left me stranded. I cannot overstate the stress, fear, and frustration I endured. Honest, competent mechanics at Jiffy Lube resolved the issue in minutes -- something Sal's could have done immediately. Avoid this shop entirely.

    Service Street - Highlands Ranch

    Service Street - Highlands Ranch

    1.9
    (109 reviews)

    Guys.....what's going on??? Why the excessive staff…read moreturnover? Hugely disappointed in getting communication from shop on when car would be ready. "It's not my job" attitude because one of your associates wasn't my service advisor, so if I don't call to inquire on car status then my car would still be sitting at shop while I'm home without a car. For the 2nd time car is returned with soiled / dirty driver seat and inside door panel / armrest. I feel training in customer service is lacking along with taking pride in the work you perform. The issues were fixed (I'm hoping), but vehicle now has a blinking light that wasn't there before.

    I came into Service Street - Highlands Ranch for an oil change and tire rotation. I also mentioned…read morethat the display on my dashboard was showing low air in my right-front tire. The sensor was reading 28 psi. While travelling to Yellowstone National Park, this light came on, and I pulled over and checked for a nail (I didn't find any). I stopped at the nearest gas station to check the air in that tire and it was fine. I put a little more air in that tire just to be sure. The gauge read 40 psi+, the dash displayed 28 psi (and did not change). What I realized later was that I put air in a tire that did not need it and overinflated to approximately 40 psi. When I arrived back in town from our vacation, I instructed the technicians to check all the tires and have them all inflated to 35 psi (Per the manufacturer's recommendation). When I picked up my truck, the low tire pressure light was off, but now ALL the tires were reading 46-47 psi! I asked the tech about this and he said, "Yeah, when you brought it in, all of the tires were really low - the highest one had 17 psi. So, I inflated all the tires to 35 psi, as instructed." When asked why the display on my dash said 46 - 47 psi, he shrugged and said something to the effect that sometimes the sensors are off a little. I questioned why they would be "off" by 10+ psi. So, the next day, I took the truck to the Discount Tire next door and had them double-check the air pressure. Just as I suspected, ALL of the tires were OVER-INFLATED to 46 psi! As the tires were being deflated by the technician at Discount Tire, the sensor for the first tire did not match the tire being deflated. According to Google, " TPMS sensors need to be reset (relearned) on GMC trucks after a tire rotation to ensure the vehicle correctly identifies the new location of each tire. This prevents the driver information center from displaying wrong tire pressures for specific positions. The process is often called a "TPMS Relearn." This process was not done at Service Street. If a technician can't do something as simple as inflate a tire to the proper tire pressure, how can they be trusted to do something more technical? This company has lost my business. P.S. I want my money back for the other pre-paid oil changes. I'll take my business elsewhere.

    Pep Boys - autorepair - Updated July 2026

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