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    Pequa Pools & Spas

    4.6 (11 reviews)

    Pequa Pools & Spas Photos

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    6 years ago

    Helpful 2
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    6 years ago

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    6 years ago

    Great service. The girls and guys no what they are doing. The mechanics are great. They have years experience

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    5 years ago

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    6 years ago

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    7 years ago

    We have been using Pequa Pools for over 20 years and are very pleased with the family and staff.

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    6 years ago

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    7 years ago

    No sure why so few reviews. Honest, Accurate, Helpful with out the upsell. Say goodbye to Leslies.

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    7 years ago

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    6 years ago

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    12 years ago

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    Ask the Community - Pequa Pools & Spas

    Review Highlights - Pequa Pools & Spas

    We had worked with Chris and Melissa over the winter to select the LoopLoc liner and the price Chris gave for the job was very competitive.

    Mentioned in 3 reviews

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    The Three Cousins - Big Becks

    The Three Cousins - Big Becks

    4.2
    (28 reviews)

    Seriously helpful pool experts, took the time to help me with a thorny problem and gave thoughtful…read moreand good advice. Highly recommended.

    [Intro added in response to business owner feedback] Final…read morework product is excellent, scheduling is a bit ... laid back. The Three Cousins not only open/close pools, they offer creative solutions for the homeowner in need. They have open/closed our in-ground pool, power washed our home and exterior walkways, replaced a wooden gate, created a brick walkway and installed an interim drainage solution. They will shop for materials at Home Depot or the Pool Store if needed. Alternatively, you can provide all supplies. [This section of the review remains unchanged] We started using this company a few years back (when they were "Cousins Pool Service")*. Small, family business that was easy to reach via text. They've grown and now use a shared company phone/texting system to book appointments. We booked an appointment for an in ground pool opening today via text. When there wasn't anyone here by 2pm, my brother rang the company owner. His voicemail instructs you to ring the main company phone number. The receptionist collected the information and promised to call with an update. By 3:30 we figured they weren't going to call, so we called them. My brother explained everything (again), highlighting (again) that the appointment was confirmed via text. He was asked (again) who booked the appointment from the company. We have no idea who operates their company appointment booking system. The owner reached out via text to my brother just now (4:30) and confirmed we are not on the schedule. He asked for the details my brother has provided twice to the receptionist. Providing coverage to watch both of my parents is always a challenge as they are elderly. We booked the time and prepared the backyard. (Moving the heavy filter/pump monstrosity, buying chemicals, adding water to the pool, pumping water off the cover, etc, etc.) * The guys who work for this company are really nice. The previous review under the old company name is glowing. https://www.yelp.com/biz/cousins-pool-service-patchogue?hrid=KcDzSpBg2_97vHNZsAnYpg&utm_source=ishare&utm_content=review ------- [Response to business owner follows] James, Our family has done business with you a number of years. The end work product is excellent. It's important to show up. Full stop. Ideally, you should be on time. It's not the client's job to explain why their time is valuable. I'm sorry you were frustrated by this review. Habitual scheduling issues forced us to fire you. I flipped thru my phone to refresh my memory on two prior projects. Sean scheduled an 11am powerwash and was an hour late. He completed part of a 1-day project, returning the next day. When shopping for drainage/fencing material (3pm), the guys deviated to work for another client without any notice. Sunset was at 5:53pm with a storm that night. The old gate had been removed, the grass ripped off and a path dug into the ground. I'm glad the guys returned at 7:30 pm and enclosed the yard as we have an in-ground pool. However, putting sand into the hole was poor planning with rain on the horizon. It became mud. Additionally, the landscapers were unable to access the backyard with a moat. If you're in need of photos with timestamps, please advise. With some administrative structural changes your company can grow. I wish you only the best.

    Big Becks Pools & Pavers

    Big Becks Pools & Pavers

    1.0
    (1 review)

    I have dealt with Big Becks for several years and was always satisfied until last spring when my…read morepool was opened and I had lost a lot of water over the winter. I called Becks and spoke to Larry and he sent a diver out to find the problem. Pictures were taken to show tiny holes throughout the entire liner. This was a surprise since the liner was only 6 years old. Larry agreed to install another liner at a discounted price. Once the new liner was installed everything was fine until 2 months later when again my pool was drastically leaking water. Again a diver was sent to take more pictures and said it could be the automatic robot that vacuums the pool. This is the same vacuum that had cleaned the pool for the last 4 years with no problems. I was told by another pool company that the liner was too thin. When I spoke to the office manager and was told to leave the hose in the pool to fill continually which resulted in a $900 water bill. Larry would not respond to my calls. Frank told me that they did not have any pictures which the diver took and was untrue. he was also very rude to me and unprofessional. The matter has not been resolved as Becks does not want to deal with me and admit that the liner was not the right one for my pool. They have caused me so much distress and money. The fact that they will not return my calls any longer is unprofessional and unacceptable. PLEASE BEWARE!!!

    From the owner: Big Beck's Custom Pools provides pool design, pool install, maintenance & repair services in the…read moreMassapequa, Lindenhurst & Babylon, New York area. Please call to schedule your pool opening, pool maintenance, service and repair.

    Pequa Pools & Spas - poolservice - Updated June 2026

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