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    Percy's TV & Appliance

    3.4 (101 reviews)
    ModerateAppliances
    Closed 9:00 am - 5:00 pm

    Percy's TV & Appliance Photos

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    Sara Tercero betterfoodguru serving complimentary appetizers at Percy's.
    Alan B.

    We've experienced great customer service at Percy's over the last seven years, since we moved to this area. They are very knowledgeable when it comes to appliances and have a good selection, including items that the big box stores may not carry. And when appliance trouble does occur, the Percy's support team gets involved quickly to help with any issues, including manufacturer issues, which the manufacturers are often reticent to address. This has happened several times (twice with Bosch), where Percy's was instrumental in helping us get service issues resolved. When we need new appliances, as we did with a recent 6-year-old Bosch refrigerator which died, Percy's is our go to appliance store. During our recent visit there, they were providing complimentary lunch cooked on location by the talented chef Sara Tercero. That was a great perk!

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    3 months ago

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    Alan L.

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    Thank you, Nick!

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    Page 1 of 3

    Ask the Community - Percy's TV & Appliance

    Review Highlights - Percy's TV & Appliance

    Once again it was a great experience Nicolae is easy to deal with and knows this appliances.

    Mentioned in 3 reviews

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    Harrity Appliance Service & Parts Co Inc - Marvin Graham (L) and Jason Zollo(R) have combined over 40 years of experience as certified home appliance technicians.

    Harrity Appliance Service & Parts Co Inc

    2.8(12 reviews)
    1.3 mi

    We were referred to them through Percy's. We called and they were here the next day. They asked…read morepertinent questions to our problem and we're knowledgeable. They came within the timeframe they gave. Dave called 20 minutes prior to arrival. He was friendly, polite, respectful and helpful. He answered all of my questions and was very informative. Very reasonably priced. I would use them again in a heartbeat.

    Scam Fees and Pressure/Threats to Pay…read more I called up to ask about a gas stove repair - explained in detail the problem (automatic starter for gas burner not working). The person I spoke with asked about the brand and model, then told me it would be no problem to repair. They said nothing about an appointment fee or service charge just for showing up. Service tech gets there when my sister in law is watching kiddos - literally looks at the stove for 30 seconds and says we can't fix that. Then he bullied and threatened her into paying a $95 "service call" fee - he implied he wouldn't physically leave unless she paid him right away and refused to wait until I got back (less than a mile away). She felt unsafe. She paid and he took off. He was in our house for less than 5 minutes. I called up to discuss, the person who answered the phone called me stupid for not knowing there would be a service fee and then promised his manager would call to discuss - guess who never called? Just a thoroughly dishonest company that I could never recommend doing business with - very shady.

    Photos
    Harrity Appliance Service & Parts Co Inc - Our new office located at 330 
West Boylston St, Worcester

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    Our new office located at 330 West Boylston St, Worcester

    Lowe's Home Improvement - Inside store.

    Lowe's Home Improvement

    2.0(57 reviews)
    1.8 mi
    $$

    In November my son and I went to Lowe's in Worcester and ordered a new stove and dishwasher. My son…read moreopened a Lowe's account that day. The stove was delivered on time and we were told the dishwasher would be delivered at a later date, dependent upon when a plumber would be able to install it. The plumber informed my son on the date of expected delivery that he would NOT be able to deliver and install it because another part was required due to the age of our home. Another time the plumber allegedly went to pick up the dishwasher and it could not be located. Every issue required a visit to the store because nothing could be corrected by phone. After several attempts for delivery were postponed by Lowe's and/or the plumber, the dishwasher was finally installed (but not before we threatened to cancel the sale.) My son was told we would be given a $200 credit due to the months long inconvenience. As of today (March 18, five months later) the $200 STILL was not credited. My son was told tonight because we had already paid a large amount (approximately $900) we would only be credited $47. That logic baffles me and anyone with any common sense. I just waited almost 45 minutes on hold to speak with Richmond, the manager who told my son there is no way he can give us back any more than $47. I asked for his manager's name and was told Bob. Just Bob who won't be in the store until next week. I beg anyone who reads this to please go somewhere else. Gave it 1 star only because it wouldn't post with no stars or negative stars

    Remodeling a condo in Worcester while living in California. They were a great help with large order…read moreand some issues that came up. Thanks for the great customer service, Efran!

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    Lowe's Home Improvement - My review for Lowe's Worcester

    My review for Lowe's Worcester

    Lowe's Home Improvement
    Lowe's Home Improvement

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    Ollie's Bargain Outlet

    Ollie's Bargain Outlet

    3.2(5 reviews)
    3.5 mi
    Budget friendly
    Free parking

    "I've tried and tried to no avail You just can't seem to let…read moreme down You drive a hard bargain" (Emmylou Harris) We enjoy our bargain stores and are fans of Ocean State Job Lot, Big Lots and Ollies. Two days ago, we made our first visit to the Ollies on Grafton Street in Worcester. We picked up our "go to" Ollies staples -coffee K Cups (BTW, we do recycle them) and found some very good values on $4 or $5 for a box. Although we did get some good values, we thought the overall coffee inventory was lower than in other Ollies. We usually pick up some odds and ends in the food section and Ollies had a good selection of soups and salsas. One odd thing I saw was a trend of messiness in some of the store's sections. There were area rugs dumped all over the floor in one aisle. Now of course, I don't know how that happened, nor how long that mess was there, but I suspect a slovenly customer was looking at merchandise and couldn't have been bothered by picking up the mess they had carelessly created. But why on earth hadn't an employee noticed and remedied that mess? Another example of inattention was how the big cartons of K Cups were stacked; it looked as though their forklift or pallet jack operator had a few too many adult beverages before saying "that messy off-center precariously leaning stack is EXACTLY the way I wanted it too look". Overall, we had a typical Ollies experience, and that's a good one!

    Recently learned of this place as I was visiting with my friend who works in the area. It's very…read moresimilar to the Building 19 store because it was the original Building 19 store until Ollie's took it over. Very handy but useful things you can buy that's very reasonable or cheap. Actually some prices are not the cheapest but if you look, you can find some deals. From books, to garden care, to home ware, to some foods, even big appliances like air conditioners, school supplies, sports, toys, they might just have it. Not everything but you have to look. That's why you would come. To find a deal. It's not the best looking store or tidy,but that's the vibe here. Bargains, bargains, like at a warehouse. What's fun is actually to read the signs in the store. They are funny and very original. It's in a plaza with other stores, so there's plenty of parking. If in the area, I would check it out. But I wouldn't drive all the way just for a bargain. You could go to Big Lots, Ocean State Job Lot for similar items and in a nicer looking store. But you would miss out on the signs that advertise this store. That was the only thing I enjoyed.

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    Ollie's Bargain Outlet
    Ollie's Bargain Outlet
    Ollie's Bargain Outlet

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    The Home Depot

    The Home Depot

    2.0(46 reviews)
    0.5 mi
    $$

    Don't buy at Lowes!!! I ordered a dishwasher - almost $1000 - and they put a hold on my bank…read moreaccount for that money, and then, with the hold STILL IN PLACE - they attempted to charge my account a second time. When I called customer service, their only reply was "we can't do anything, it's the system, we cannot release the hold" and they suggested I use another card or reschedule delivery. I cancelled my order - I will not buy from Lowes ever again, and the hold is STILL on my bank account - I had to use someone else's credit card to buy a dishwasher from another company. I am reporting them to the Better Business Bureau - this is fraud. DON'T BUY FROM LOWES

    No help & employee called me an asshole…read more Worst Home Depot I've ever been to. I've visited this Home Depot at least five times in the last month. The parking lot is awful. While there are a lot of workers in the store, there is rarely anybody to help. I asked two different employees for help today and both blew me off. One employee I asked to borrow her tape measure just to confirm the width of the door and she's told me to go to customer service even though she had one clipped to her apron and was not using it. And customer service was across the stor. Then as I was getting the door into my car, another employee in the parking lot called me an asshole. While the cashiers have always been lovely, I will drive out of my way to avoid this place.

    Photos
    The Home Depot
    The Home Depot
    The Home Depot

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    Percy's TV & Appliance - appliances - Updated June 2026

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