Do not see Dr. Henderson if you care about your pet…read more Our cat Milo was having seizures suddenly over the last 12 hours so we decided to take him to the vet. He was an overweight cat and the cause of the seizures was not diagnosed. After simply taking blood work and giving less than 20 min of an IV fluid, they stuffed him back in the cage and sent us on our way with a prescription for phenobarbital. No instructions other than how to give the cat the medicine, no goodbye, no thank you, and no advice on what to do if the seizures persisted. We administered the half a pill like we were told to do and he had another seizure 10 minutes later. We called the office to get advice and they basically said nothing. We left Milo to go get some yogurt to help him with his dosages for about 3 hours and when we got back he was dead on the floor under the bed. When we called back and told them our cat died they were completely unsympathetic, indifferent, and when Dr. H finally called back, said she "had never seen anything like this in 40 years. Why didn't they keep him until the blood work was complete, or load him with a higher dosage of the medication because he was a larger cat to prevent the seizures before they became fatal?! He was only 2 years old and if they were more specific about how much of a dosage we should have given him initially to get his treatment under way, or if they had given him some medication and enough of it to match his weight before we left the clinic, milo would still be with us today... TLDR: Dr Henderson doesn't care about your animals and if they die, Too bad, she doesn't know why and didn't care anyway. 40 years of veterinary practice for nothing!

My family has been with the practice for more than 30 year's. We have always received top quality…read morecare and compassion.

Probably the best veterinarian clinic I've ever been to hands-down. I have had dozens of animals…read more Not only are they friendly, knowledgeable, and caring, but they are not trigger happy when it comes to surgeries like everywhere else. They didn't only save me thousands of dollars on an unneeded procedure like the previous veterinarian clinic said but also saved my beautiful Bella the pain and suffering. of going through something for no reason.

One of the most caring place we have been to And we have…read morebeen to many to get our fur baby the help she needed DR P took the time to review everything we have done every vet record every medication that was prescribed and new exactly how to help our Georgia . Mind you we have exhausting thousands of dollars in vet visits and even specialist vets who could not figure out what is wrong w doing all the same tests to squeeze out every dime we had His time and his caring manner has given us some hope See you in two weeks :) to follow up

Just came from an appointment. This might be uncharacteristic, but front desk staff were rude and…read moreunprofessional - fighting over who would come to the counter so I could pay for services. Vet was okay. Will be moving to the newer Veterinarian service half a block away. What a shame...

Horrible place. The rude receptionist spelled my dog's name wrong so when I got the app it was…read moregiving me an error when I would sign up. She gave me attitude over the phone. They close too early. They're booking out appointments 3-4 weeks from now which is ridiculous to me. I ended up cancelling my appointment. I don't know why they want your pet to get an exam with them first if you already sent over your pet's records so they can see everything. It's a cash grab. If you read reviews here and on google about this vca, many people mention the receptionist(s) being rude. The one in Westfield is better because they're open much longer and they're not booking out appointments weeks from now; they let you choose which date and time works for you. The one is Westfield actually takes their time to explain things and don't give you attitude over the phone when making an appointment.

The only techs my dog will allow to touch him ! Been to groomers with no luck, but @ EAH Spot is…read moretotally at ease.

If your looking good for basic immunizations and picking up flea and tick meds they are great...but…read moremy dog obviously had a UTI...I called was told to get a urine.. I'm a nurse..could not collect a urine..they told me stop in they would get one...great! I went in they took my dog on the grass for 5 minutes following her around with a ladel. No check of vitals no temp no looking for distention of her bladder. When they could not collect a urine for 5 minutes with the ladel..we were sent on our way on a Friday afternoon to "keep trying" . The dog could not pee was in distress and that was what I received. Thank God for a qualified vet elsewhere! Won't ever return. Lost my buisness of 3 dogs.

Dr. Sidorsky was absolutely amazing. He was extremely compassionate and genuine. He helped my cat…read morecross the rainbow bridge and it was very peaceful and not at all traumatizing- which was my biggest fear, as I have never had to put an animal to sleep. I have spoke to my family members afterward and it brings me to tears when I explain just how calm and understanding of a human being Dr. Sidorsky is. Previously I had set up an appointment for my younger sisters cat and she also reported an amazing experience. I also referred my aunt after hearing about my sisters experience. She also had a great experience. I will definitely be contacting him again when the time comes for my other kitty and I will definitely continue to refer him to friends and family. I wish more vets were as compassionate. Thank you Dr. Sidorsky.

Dr Sidorsky was a phenomenal vet for my elderly cats. I am most especially grateful to him for the…read moremost peaceful passing a Kitty could have. My beloved fifteen year old cat passed peacefully in my arms. He was the love of my life and I miss him terribly but am so comforted knowing he went at the right time with the kindest care. Tiger, Clyde, and I thank you!

I highly recommend. Dr. Swenson is an amazing compassionate person and vet. Everyone treats you and…read moreyour animal as if it were there own. From the minute you walk in the door to the minute you leave you feel your pet is/was in good hands. I have been going there 20 years and would never consider changing.

I have been going here with my cat for probably 15+ years. The doctors and staff are compassionate…read moreand professional. Today I brought my 18.5 year old cat in for emergency grooming to remove mats. The entire staff was very empathetic, and Dr. Otterson did an amazing job removing the mats, safely and efficiently. The price was very reasonable and my cat is so much happier. Thank you.

This is a review specifically for Dr. Helen Spiegel Lee. Last year I brought my cat in for a…read morewellness exam after a couple years of not being able to afford vet care and moving around quite a bit. Dr. Spiegel was extremely short with my partner and I. She was curt, cold and we left the appointment feeling very judged and a bit admonished for reasons we couldn't quite place. I thought maybe it was because I'd not been able to afford bringing my cat in as regularly as they recommended, so I was seen as neglectful. It was very uncomfortable and left me feeling hesitant to return. Well, here I am again researching clinics and vets to take my beloved gal in for another routine exam and I've not only found that Valley Vet is owned by private equity, but Dr. Spiegel is a vocal anti-trans activist! Now I know what her cold, judgmental demeanor was about. Shameful to employ such an intolerant, hateful person ESPECIALLY in our beautiful, accepting community of Western Mass. I will never, ever go back to Valley Vet and will encourage all my pet owning friends to stay clear! Word travels fast in the queer community (;

East Springfield veterinary Hospital is top notch. They are the best! Our dog lights up whenever…read moreshe sees the staff at this establishment. Her little tail is going so fast that it looks like she's a little helicopter about ready to takeoff. I've never felt more comfortable, leaving my dog in a doctor's care than I do with this amazing group of people. They clearly know how to treat people and their pets. They clearly love what they do and it shows! All of my experiences have been wonderful. I feel their pricing is very affordable. If there was an urgent issue I know that the staff would get me in as soon as possible and they have. I would definitely recommend this establishment to anyone with a pet. My dog Jackie is treated like a princess when she was there. We want our pets to be treated like royalty because they are members of our family.

My cat recently passed away and I cannot thank the staff enough. Everyone there was so…read morecompassionate and understanding. They even sent me a condolence card and was very personalized. That meant so much to me. It just shows how much they care about their clientele.

Dr. Kate DeLisle cared for our golden retriever for years. From the front desk staff, to the…read moretechs, to other vets, we always felt our pet's care was foremost in their minds. If we get another pet, we will definitely take them here.

We have been going to Northampton Veterinary Clinic for a very long time. Overall, always had a…read moregood experience. But more recently, we have been very impressed with Dr. Mark and her kindness, compassion and communication skills. I also appreciate that they are starting to text us with answers to questions which makes it easier to communicate when problems arise.

When Dr. Atkins came to our home, it was like God had sent an angel to help our family with the…read moreworst experience ever--the unimaginable act of putting our beloved Scotty to sleep. She was there when we needed her and faded into the background at precisely the right moments, giving us time with Scotty, but also bringing his life to a peaceful end. You don't realize it when it's happening, but looking back on this awful experience, she was the hand of God, seamlessly helping us through this terrible event. I highly recommend her services.

Outstanding. Our Golden Retriever was in end stage cancer. Dr. Carrington was calm, reassuring,…read more professional & treated our baby as if he was his own. As devastated as we were, every step from beginning to end was made easy on our family and our boy. He passed with his family around him, letting him feel our love with words and pets. We were allowed to spend as much time with him as we wanted. Dr. Carrington & my husband wrapped him and we all carried him out. They are taking care of the private cremation. The respect & dignity our boy was treated with is unparalleled. We cannot recommend Paws Finding Peace enough. Every pet deserves this caring attention.