Rachel is awesome! She's so caring and kind and went to great lengths to ensure my eyebrows were…read moreperfect, even offering to redo the first session completely after it didn't stick enough. Now they are beautiful! Her studio is warm and cozy and she makes the whole experience painless and enjoyable. My brows looks natural but fierce! Highly recommend!

My husband got a brow tattoo, and he took great care of it from design to tattoo! Even the most…read moreimportant after service was perfect!

I'm SO glad I came across this shop on yelp! I'm new to the area and really needed to find a new…read moreeyebrow lady and I couldn't have came across the nicest person and place. Bina was SO nice and so efficient! I ended up getting a bikini wax and eyebrow thread. She made you feel so comfortable and had the best conversation! The shop is clean and very reasonably priced and will definitely be seeing me again.

I was in the area and decided to try this place for a lash lift, and ended up getting my eyebrows…read moredone too. The woman who did both was incredibly sweet, helpful, and informative. I've been getting my brows done at the same spot for the past 10 years, but after just one visit here, I feel like I have to keep coming back. She did an amazing job, really listened to what I wanted, and the service overall was great. It's been a couple days since the lash lift and I've noticed a slight change in the effect, I'm really hoping it lasts. The experience was so good I plan on returning.

Quick and friendly service! If you're in a rush or want something that takes a little longer like…read morefacials and lash lifts I'd definitely recommend calling ahead. I always like to pop in when I'm at all the mall for a threading and wax. Everything is super clean and they have plenty of chairs to sit in while you wait. Just recently had a lash lift and they explained things thoroughly. Gave directions on how to care for the lashes after. I even brought my mom for her first lash lift and she thoroughly enjoyed her experience and loved the results. I've been here several times for lip and eyebrow threading/waxing and will continue to be a loyal customer.

Best service!!! I've been going here for 10+ years for…read morethreading, eye brow color and waxing. I recommend this place 100%

I have no idea what happened to my review so here it is again…read more The receptionist sets the tone for the whole business. It is an extremely important job. It is not easy. You are dealing with many personalities. A really good receptionist knows how to make a customer always want to come back. Here is my experience tonight. I am horrified. I called yesterday. I gave the salon more than 24 hours notice just as I was told to do. I spoke to a lovely receptionist. I explained to her that heavy storms were coming in with many warnings. I did not want to drive in this weather. They were predicting tornados, hail and heavy winds. She was absolutely lovely to talk to and understood. I also explained to her that I did not want to get a fee for rescheduling. She said she understood and would take care of it. She also told me to call in the morning and let them know once I saw what the weather was like. I followed her advice and immediately called in the morning. I rescheduled my appointment. No problem, At 6:30 tonight Gail called (the other receptionist.) as obnoxious as can be and told me I did not follow the rules. She was going to place a fee on me. I believe it was $25. She kept saying we talked about this and would not stop. I honestly thought she was a broken record. I followed the rules. I did nothing wrong. I will tell you the right does not know what the left is doing. There is no communication between receptionists. This was a power trip and under no circumstances she was going to win. She was determined. That was obvious. Salons are customer service oriented. You have to be this way if you are going to keep your customers. They want the customers to be relaxed by their services. I don't know if Gail got off the wrong side of the bed or if something was going on in her life. She sure took it out on me. I am not going to tolerate this behavior. Nobody should. I wonder if the owners know how she is treating the customers. She cancelled my appointment because she said I did not follow the rules. At this point, I hung up on her. Nobody should ever be treated this way under any circumstances. It was horrifying to say the least. If you want to be abused by a receptionist then I would recommend going here. I am just flabbergasted by the way I was treated. I am in the salon every month. I am not a walk in. I am also surprised that neither of the owners reached out to me. This says it all!

Brought my son in for a re-perm but was told by Tom that his hair had quite a bit of damage and…read morethat he wouldn't recommend a perm at this time. We decided to get his haircut anyways and we're extremely happy with the results. We also appreciated the fact that Tom took his time to go over my sons hair and explained to us his reasoning for not wanting to do a perm. Would definitely recommend to anyone looking for a place that actually cares about your hair!

Ladies are very welcomed and doing amazing job! Price is very good i highly recommend this place…read morefor eyebrows waxing!

Had a wonderful experience at this eyebrow salon! I went to a different eyebrow place and they…read moremessed up my eyebrows so bad. Let's just say Dalcy to the rescue. She did an amazing job fixing up my eyebrows and reshaping them, exactly how I asked. Also, I usually always feel the pain while getting my eyebrows threaded, but not with Dalcy. I will only go to Dalcy from now on. If coming to this salon, ask for the owner Dalcy to take care of your eyebrows.

This is my spot for my hair!!! I come to get my digital term with Ms. Ahn and she is the best. I'm…read moreone of those that won't let others touch my hair... ya know what I mean? I get the digital perm where they do magic straight perm on the top and curls on the bottom. I like my hair to look like it's been curl ironed so she picks out the perfect curl size for me. I've tried several styles and Ms. Ahn perfects the styles every time. Now I stick to the one I like, since I've going to Ms. Ahn for many years (10+). This is premium Korean hair care. There's always a saying "you get what you pay for". I've tried other spot in Chicagoland and it's not what you would get at Kim Sun Young. Sure, I can pay cheaper but the quality I got was not the same, so I always return to Ms. Ahn to take care of my hair. With my digital perm, she explains to me how to care for my curls, and also let me know how the condition of my hair/scalp is and what I need to do to get improve my hair health. I made an appointment about 3 weeks in advance for a Friday morning digital perm. It typically takes 3-4 hours for the perm. With my iPad and AirPod, time flies by while I'm watching the show. They also have a small "earcap" that looks like a shower cap so your ears are protected & my AirPod. I get a cut first, then a perm. Friday afternoon with 3 hair professionals and 2 assistants. They are busy because they are able to work simultaneous while the perm client is waiting for perm chemical to settle into the hair, they can do a hair cut.

I went back and forth as to whether I wanted to write this, but I do think my experience was…read moreunfortunate and may not necessarily reflect their skill and service here, but I think it's still worth sharing. The TL;DR is that I was unable to get my hair coloring done and also got a haircut that was not very flattering. I felt I looked better when I came in vs when I came out of the salon. This was all despite the effort I made to contact this salon multiple times beforehand to ensure that they were able to do the hair that I wanted. In January, I had my hair cut and permed in Los Angeles, which I was happy with, but I wanted to also make my hair blonde with this hair style (I'm a Korean American with dark hair). I confirmed with my hairstylist in LA as well as the internet that you should wait a while to bleach your hair to space out the damage, at least ~4 weeks. I currently live in Cleveland, OH for grad school and heard there aren't many good salons in OH for Asian hair. So I did my research, found this salon in Chicago with good ratings, read through ratings, looked through photos, and then first messaged them on instagram to set an appt. I sent them reference photos of the color I wanted, plus a current selfie showing my hair to ask if what I wanted was possible. I also explained I was going to be driving in from Cleveland (took me 7 hours since I avoided tolls) so I wanted to really make sure before I made the trip. I told them also about my perm from weeks ago (it was going to be over 7 weeks since the perm for the appt day I asked for). I also called 24 hours later directly to the salon since I didn't get a response on instagram right away. The person on the phone booked me with Michelle. I then proceeded to explain my situation and told them I sent them photos on instagram. The woman on the phone tried to reassure me saying "it's okay, Michelle can do whatever color. Don't worry about it." I took their word. They also responded on instagram confirming they could book me an appt and gave me an estimate of pricing (starting around $350) and time range (3-4 hours) based on the color I wanted. The day of my appt, I show Michelle my pictures and what I want. She starts rambling about how the color I want is not possible, or needs to be bleached multiple times because my hair color is too dark. I was asking her to clarify if that meant I have to come in on different days to get it done, and she wasn't very clear and eventually just said, "It's okay, we will figure it out. For now, you need a haircut right?" So we cut my hair to a length I was satisfied with, but since it wasn't dried/styled yet, I wasn't sure what the finished product would look like yet. Then we went back to discussing color. First, she tells me, "okay, we can bleach multiple times, but it may take a long time, maybe even 6 hours. Is that ok?" I said yes (I knew it might take a long time so I purposefully asked for their earliest appt time that day). "And it's going to be around $400-500. Is that ok?" I said yes again. THEN she says, "oh, and the bleach is going to flatten your perm, so you won't have your perm anymore." This is when I was stunned and hesitated and asked for time to think. I was already starting to worry about whether the color would actually look okay on me based on Michelle's initial response to my request, but then to also not have my perm that I had paid for before but I still wanted to be a part of my overall hairstyle? I was incredibly disappointed. I was definitely ignorant of how this hair stuff worked, but that's why I tried doing my research beforehand and asked them multiple times, sending them pictures and explaining my situation BEFORE I planned a trip 7 hours away by car. I don't have many free weekends, so this was also difficult for me to schedule. Eventually I declined the color because I didn't want to risk not liking the final color AND losing my perm. But I wish the staff, all the people I talked to here, told me BEFORE I made the trip to Chicago, and BEFORE she cut my hair. I honestly would not have gotten my haircut had I known I wasn't going to get color. I know cheaper hair salons for hair cuts in the area and might've opted for another place if I wanted one (my hair was already short, but the haircut price was still $70). The staff didn't necessarily act rude or anything, but they clearly failed to take my situation into consideration despite all of my effort and wasted my time, money and energy. And honestly I don't like the hair cut. I look like Johnny Depp from Charlie and the Chocolate Factory; the lack of layers is not flattering. I have to pull my hair back daily to look decent. I'm just sad this happened and they may be competent at hair, but the inconsiderate communication was really disappointing.

I had an amazing experience today at Scruples Salon and Spa! Marsi did my haircut, and I couldn't…read morebe happier with the results. The salon itself is clean, welcoming, and has a relaxing atmosphere. The staff is friendly and professional, making the whole visit enjoyable from start to finish. Highly recommend Marsi if you're looking for someone skilled, attentive, and truly passionate about what she does. I'll definitely be coming back!

Everyone is so nice from the moment you call to schedule the appointment to the moment you walk out…read morethe door! I definitely recommend to everyone!

At first i didn't know what I needed but after discussing with Anna and what she noticed about my…read moreskin the choice was made and completely correct. It was a great experience and I even noticed a difference right away. I even purchased some products but was in no way pressured to do so. Plan on do another one soon.

I scheduled an appointment with Anna on July 24 for today, August 5 at 12:15. After driving around…read moreto look for parking for 10 minutes I arrive and find out she FORGOT to schedule me. She offered to do it later in the evening or the next day but my schedule is not flexible and that is why I made the appointment for this day and time. If you must use this place, make sure to confirm your appointment.

I booked a facial with Mo and cannot recommend her enough! She was incredibly kind, professional…read moreand thorough. I was relaxed and my skin was glowing afterward:)

This was my first time at the salon and everything was amazing especially Sam! she gave me a great…read morecut and blow out and very personable. Tia was also amazing with my eldest daughter's haircut! The end was what rubbed me the wrong way. I was there for three haircuts (myself and my two, under age 10, daughters. I was told my youngest daughter, age 5, is supposed to be $150 because they decided to put curls in her hair (without asking me, by the way), but they won't charge me for the full amount. If I would've known upfront about the curls, I could at least decide myself if I wanted to pay that much or not. I appreciate not charging me the full amount but I'm sure I still paid $100 for a 5 year olds haircut. I didn't say anything at the time but I'm sure the look on my face was shocked. I paid without any fuss but next time I will definitely have to keep this in mind if I decide to visit the salon again.

I was recommended to Salon 210 by a friend over a year ago. Nancy has cut, colored and permed my…read morehair and I am always happy with the result. The salon is super clean and attractive and the staff is helpful and friendly.

This place is great ! Jamie as they call her there. My friend Yamilet cut my hair and colored it!…read moreShe did such an amazing job I wouldn't stop looking at myself. My cut and color were very reasonable price ! Well definitely come back to get my hair retouched!