First three visits were okay. Lots of workers and lots of nail stations. After receiving mixed pricing from different techs and being rushed so badly out the door because my technician forgot an appointment. When I heard "I'll be done in 10 minutes" when I just sat down 5 mins ago at the station, I wanted to cry. Granted it was only a balance but my goodness they were horrific. The second to last set was 80$ for a balance and chrome and some design. It was a bad job. I was charged for long nails on this set and came 3 weeks later with growth and didn't get charged for length on the green set. Green set was nail in the coffin with no shaping, polish on fingers and rushed out the door. I need consistency. read more

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Kim always does an amazing job on my sisters nails! I have been coming her to get my pedicures as well and Bach does an amazing job read more

Perfect Nails & Retreat - Nail Salons Near Me - Plain City, Ohio

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Asked to get a pedicure they asked me to sit in one of the chairs and waited on 6 people ahead of me. When I got up to leave after 45 minute wait they finally had me soak quickly and the polish looked terrible! The gel light wasn't working well and instead of redoing it they just painted 3-4 layers over it ugh! read more

The male workers are awful. I went in for a manicure and my aunt went in for a pedicure. The male workers we're going way to quickly and messed up a lot. My nails were cut way too short and the nail polish was just a thick glob of paint. I asked him to redo my nails and he did, but he did then worst then before. Then asked him again to repaint my nails and he just called over another worker (Lucy) to paint them. While he sat in the pedicure chair. Lucy was fabulous, did my nails perfectly, and even offered a discount! My aunt also had a horrible experience and her toenails were cut so short that they looked like stubs and couldn't even be painted. Over all it was a terrible experience and I will never be going back. read more

Perfect Nails & Retreat - Nail Salons Near Me - Plain City, Ohio

Brought my daughter for her birthday and had a mediocre experience. They wanted to split us one on hands, one on feet, when I explained we were here together he rolled his eyes. Felt pressured to upgrade to gel after I told the man no, his co-worker again told me to upgrade. "we don't guarantee regular nail polish". 6 of 10 fingers have chipped in under 48 hours. How did they last longer years ago before dip and gel became a thing? I wasn't asked about nail length preference, just started clipping. When getting to pedicure chair, he pointed to the menu and stated "I guess you'll do a basic?" Then surprised at the $20 tip (over 30%). Just because I don't want an upgrade doesn't mean I won't tip well! Ugh, I used to like this place. read more

This is my second time here and I don't know why I gave it a second chance! I would not recommend this place to anyone. Both times I was disappointed. Both technicians I had were extremely rough causing pain and blood drawn. I asked for funny bunny and she brought out a different color which I could clearly see the name was wrong and she said "it's fine it's fine" At checkout they were completely trying to upcharge so I asked to see their pricing lists and she still kept making excuses. When trying to withdraw cash their machine was down as it kept saying error and they gave us no choice but to pay with card without honoring the 10% discount. Overall I was very upset leaving this salon. The technicians are rude and I will not be returning here. Please place your money elsewhere. read more

I cannot recommend this salon enough! Julie is my go-to girl and I can bring any picture to her and she will NAIL it! I included my most recent gel manicure- the reference photo and what she did. They take the time to make sure the color is correct, design and shape of your nail. I always have great conversations with everyone in the Salon and leave feeling relaxed and more than satisfied. Everyone in the salon is wonderful and I know I will be getting top notch manis and pedis. read more

Perfect Nails & Retreat - Reference picture - Nail Salons Near Me - Plain City, Ohio

The people here are kind, friendly, warm, and great at what they do. I've brought my mom in more than once and they are always patient and caring with her. We went this weekend and Dao did my pedicure--I've never felt so pampered! She did an impeccable job. They are super busy so sometimes the check in process feels a little rushed but just know that once you get in the chair, you will be well cared for! read more

Absolutely nothing perfect about this place. Waited 20 minutes after appointment time to be acknowledged. No instructions/communication on which colors we should be looking at in the meantime. Picked out a color only to be told it was a gel ( I was wanting regular). Pedicure was nothing special. The fans are covered in layers of dust and the cleanliness of the tools is questionable. On the drive home noticed my girlfriends toes were only 2/3 painted. Won't be back. read more

Perfect Nails & Retreat - Only parts of nail painted. - Nail Salons Near Me - Plain City, Ohio

I had such a 5 star experience at this nail spa it makes the other nail spas look bad compared to this experience. First I was told to pick my color then instantly got a seat, usually I'm used to waiting for so long until I want to leave the nail salon but here I didn't feel like that. They must know that customers don't like the wait times so they get people seated no matter what. I got seated and they started my water for the pedicure. They even offered to do a manicure but I was more in a rush for time so opted out. I got like the signature pedicure package which included the green tea bath bomb. My dude did a great job with my nails. I didn't have to wait long and was in and out of this place in no time. That's what I call a 5 start experience. I am definitely coming back here again as I will remember it was the best experience and no wait time to get nails done quickly and efficiently. read more

Perfect Nails & Retreat - My perfect nails - Nail Salons Near Me - Plain City, Ohio

Nicky gave me the best pedicure! She's easy to talk to and has a knack for making her hard work look easy. She was helping other employees, greeting clients, and making my nails perfect all at the same time. I wanted to make my Mom's day by taking her to her favorite nail place. We enjoyed a luxury spa experience with their best pedicures and acrylic manicures. The pedicure had a neck pillow, hot stone leg/foot massage, scrub, mask, and my fav; hot towels wrapped around our legs and feet. It was marvelous . We spent $300 bucks but we had a pleasant spa experience too;)) If you don't wanna break the bank they have other more affordable services. Perfect nails is professional and good with time management; no worries. read more

Perfect Nails & Retreat - Mom and me after our treatment. - Nail Salons Near Me - Plain City, Ohio

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Awful, do not spend your money here. As a licensed professional I can go on and on about how unsanitary this place is. Dirty implements, they reuse files over and over, which contains fungus from every person before you and can lead to an infection. I witnessed them pick up a file from the floor, in the state of ohio that file should have been trashed, used or not. They lie about pricing, it's different every time, I went in for a fill and was charged 5 extra dollars for "extra length", which is not even possible because I was getting a FILL. read more

I absolutely love this place,my go to ever time! This was my 4th time in the salon and I always get exactly what I went in for,super nice and friendly people,they always check if you like to color and design before counting. read more

Perfect Nails & Retreat - Nail Salons Near Me - Plain City, Ohio

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It feels shady walking in- dirty, nothing on walls as if it could close down tomorrow, or just changed hands. Went in for a dip for my young tween as we were heading to the beach. My daughter has no experience with nails, they asked her, not me what shape she wanted: the. Started applying tips. I was getting a pedi and didn't see this- my daughter didn't know it wasn't part of a dip. I asked the lady what happened and she said her nails were not long enough to be shaped, and so they applied tips. I said we asked and set an appointment for Dip. You would think they would check with a parent first. Additionally color selections and cleanliness of salon was subpar. We will not return. read more

Awful. Do not go here. This nail salon is overpriced and greedy. If they screw up your nails which they do often by making them uneven, different lengths and shapes you still have to pay $70+ for acrylics. 3 of my nails came off after only 4 days with an almost new set. This does not happen at other salons. Will never come back. read more

Perfect Nails & Retreat - Bad painting job and so uneven i don't know how it's possible - Nail Salons Near Me - Plain City, Ohio

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I asked to dip with nail extensions expecting the appointment to last maybe a little over an hour. I was given gel x tips and sat for almost two hours. After my appointment I had to leave to rush to get to work not expecting it to take almost 2 hours and came to notice my left hand is double the length of my right, lifting off my fingers, and crooked on 3 fingers. The color I was also given was supposed to be light blue and it is grey. I called to ask if I can come to get them fixed and they told me "I should have let him know during the appointment and not after he finished." Incredibly disappointing to say the least and for almost 80$ I feel ripped off. read more

I went there for mani/pedi for my first time. I didn't find this salon to be clean. They reuse nail files and buffers (I think that they don't sanatize them either). The manicure table was dirty (nail leftovers from the previous customer). Other than that, it's a big salon with nice massage chairs and a very good polish selection. They accommodate walk-ins. The service was decent (I would give it a 4 if the salon was clean). I paid $70. read more

Perfect Nails & Retreat - Nail Salons Near Me - Plain City, Ohio

Found this place by happy accident today while out shopping with a friend. We went in without appointments, and they were able to fit us both in for manicures/pedicures although it was busy. The staff was wonderful and very friendly. The manicure was done quickly, but carefully. I did not feel at all rushed and the technician made sure to ask me how I wanted my nails shaped. They have TONS of nail colors here. Probably the biggest selection I have ever seen. Very pleased with how my nails came out! read more

This was my second time coming to this location and I love it! With it being the day before Easter, I was impressed with how quick they got my sister and I in without an appointment. I do not remember the name of the lady I had, but she was very good about rechecking her work and made sure I was satisfied!! read more

Perfect Nails & Retreat - Nail Salons Near Me - Plain City, Ohio

My wife and I stopped in for last minute pedicures. The location near our house in PC led us here when our normal preferred nail tech in Dublin (Sawmill Rd) wasn't available. An and Den did an amazing job on our feet and nails and we 1000% recommend them and the friendly team here! We will be back read more

Perfect Nails & Retreat - Nail Salons Near Me - Plain City, Ohio

Probably the worst customer service I've ever experienced. I've tried this place out a few times and every experience was horrible. They were all so rude to me and get mad when you aren't happy with how your nails look. The last time I came in and got a set the lady rushed the whole service and made my left nails longer than my right read more

I've been coming here every now and again since they opened in around 2019 or so. They used to have much better customer service compared to now. The past few times I've been I have had to wait over 20 minutes for my scheduled appointment time with several people in front of me. This is entirely unprofessional, people have lives and other things to do. Not just sit and wait for a subpar, overly expensive nail job. The last time I was in I had gotten a chrome shade on top of my dip set; they started coming off the DAY of. I am not sure why I continue coming back, but this is most definitely my last time! read more

I love this place personally, I've been here so many times. Julie is the girl I always have her and she does an amazing job!! Unfortunately the last three times I've made an appointment I've waited 30 minutes to an hour after my appt. time. I really do love this place and she does a great job on my nails but I have other stuff I have to do during the day and can't be waiting an hour every time for my nails when I made an appointment!! read more

I love this place they always do such an amazing job with my nails and my mom's it's our go to place.

My review on this place is solely based on the service or lack there of. Called in the afternoon and asked for availability to do 3 pedicures and 1 manicure. They gave us a time of 6pm. We got there and signed in and sat for about 10 minutes and then they took the 3 of us to our pedicure chairs and seated us and told us that someone will be with you soon. 45 minutes passed by with not even the water being turned on let alone anybody coming over to start the pedicure. We finally asked and then they turned on the water but we sat for another few minutes with no technician coming over. After an hour of waiting with an appointment, we left. In their defense, the place was fairly packed and I'm not sure how well staffed they are. That being said, if you are understaffed then don't take appointments and tell us that someone will be with you soon. Looking at the prices, this place seems to be fairly pricey as well. Again I can't speak for the quality of the pedicure because I left before it could be done, and unfortunately probably won't be back to try it but they may need some better management skills. read more

I had such a wonderful experience here and it was my first time. I really wanted to get my nails done and was hoping to find a salon that would take walkins. By the time I started calling salons it was well into the evening hours. This was one of the only salons that was open significantly late. I called them around 6:30 PM and once I shared with them the service I was interested in she told me to come in an hour later, so 7:30 PM given that they close at 8:30 and I'm a walk in appt, I wasn't sure if they would be able to accommodate me but regardless I said Ok and made my way over there at 7:30. Being a walk-in I did have to wait a bit longer but I felt that it was understandable because I had inquired very late and appreciated them willing to accommodate me. The nail tech who did my nails was Ann and she did an amazing job!! She shaped and designed the nails exactly how I asked. I provided her with a picture and let her know what I wanted altered. Anytime she was putting on a new color or did a design she would get confirmation from me that I liked how it looked before proceeding. Even though they were supposed to close at 8:30 I did not end up leaving the salon till around 9 PM. I really appreciated the time they took to complete my nails without rushing. I will definitely be coming back in the future and will be asking for Ann again! read more

Perfect Nails & Retreat - Nail Salons Near Me - Plain City, Ohio

They were so kind and helpful! My nail artist even stayed late to make sure she made my nails look beautiful. I will definitely come back! Highly recommend if you are in the area. read more

Perfect Nails & Retreat - Nail Salons Near Me - Plain City, Ohio

I believe this is my 4th trip here so I was surprised I had not reviewed it yet! I've consistently had good experiences here with both dip and gel manicures. There was one time I had a girl who must have been new and it was an hour and a half for a gel manicure but that was only once and I haven't seen her in there since. They have the largest selection of dip colors I've seen anywhere. Everyone has always been very nice. It is consistently clean and easy to get in, even for walk-ins. My daughter's acrylics lasted a very long time and she was pleased as well. Overall I would highly recommend this nail salon. read more

Perfect Nails & Retreat - Dip Manicure - Nail Salons Near Me - Plain City, Ohio

I was actually in the store when the lady below visited. The one who said her daughter waited 30 minutes and a group of 4 came in. The daughter showed up around 15-20 mins after myself. The group of 4 came in and had an appointment. This was the reason they were picked to go first - they said it out loud that they had an appt. I had an appt as well so I was called next. No one was rude and the girl also never asked to be removed from the list, she just left. I saw her, so if you are thinking of going around 5-6 when people are just getting off work I would suggest making an appointment. My experience was great - I had an appointment and still had to wait a few minutes which is to be expected. They were very professional and got me in and out of there before too long, even if I was getting a new set of nails. I would definitely recommend this walk-in nail salon and if you are worried about waiting, call and make an appt. They were all working as hard and as quickly as they could. read more

Anne is the best at what she does. She has made my experience with coming to Perfect Nails super enjoyable. She does my manis and pedis, as well as the nails of friends of mine. Her work is always lovely, no matter what style you like. She's done different things with my nails and every time I love them. Highly recommend! read more

Perfect Nails & Retreat - Dip acrylic french mani with polish on top of tips. Done by Anne - Nail Salons Near Me - Plain City, Ohio

... held hostage for 2.5 hours people came in people left with their services done while I had my finger in polish removal they did my "manicure " in the pedi chair one hour and fifty minutes after we started it wasn't a mani it was a quick polish change my pedi took over two hours and my hands have residue from my previous manicure that got all over them from sitting w my fingers in polish removal for forty five minutes - then when I asked how to get it off she told me to wash my hands .... are you kidding me? they then charged me $46 for a polish change no manicure I won't be going back my cuticles look like crap never even touched ... save your money and time terrible terrible service read more

Of all the nail salons I've gone to this is by far the best. I always ask for Lucy. She is so patient and a total perfectionist. Best nails I've ever gotten are from Lucy. The salon does have long waits even for appointments most the time but if you go to Lucy it's so worth it. read more

Perfect Nails & Retreat - Nail Salons Near Me - Plain City, Ohio

Service was negligible. Too busy complaining about co-workers to actually ask what I wanted. Ended up with overly thick stubby square nails. Not at all impressed. read more

I had my first visit at Perfect Nails for a mani/pedi and will definitely return! The salon was very clean, nice massage chairs and a huge selection of colors. I had the Deluxe Mani and Deluxe Pedi and WOW. Both reasonably priced especially for the service you got out it. Both had scrub, hot towels and hot stone massage. The massage time w/ both were the longest I ever had for a mani/pedi and felt amazing! I would highly recommend checking this salon out! read more

Quite possibly the best pedicure I have ever had. First thing in the morning, kind, genuine with attention to detail. Angie and Anne did an amazing job! My daughter and I had the organic hot stone pedicure. They have a great selection of options. The place is beautifully decorated. Calm and relaxing. Great selection of polish colors and room for a large group. We will definitely return! read more

Perfect Nails & Retreat - Nail Salons Near Me - Plain City, Ohio

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Maybe I caught them on an off day, but it took them 2 and a half hours to give me a full set. The technician didn't really seem to understand what he was doing and messed up the gel polish quite a few times. Now, a little over a week later, my set is cracking in several different places to the point where I had to remove it all. read more

Perfect Nails & Retreat - Cracking full set - Nail Salons Near Me - Plain City, Ohio

Made an appointments for a large group but they weren't ready for us. Waited for 30 mins and while they accepted walk-ins. Very disappointed. None of our groups were able to sit together. read more

the employees are the sweetest ever! such a good job with both finger and toe nails! i'll 100% be coming back! Lucy and Angie did such a amazing job! read more

Hands down my absolute favorite place to get my nails done! The entire staff is amazing! All super kind and helpful, I'm able to show them ideas of what I want and they bring it to life! You definitely get your money's worth at perfect Nails & Retreat! I will never go anywhere else again! I found my perfect nail salon! read more

Perfect Nails & Retreat - Dip Set - Nail Salons Near Me - Plain City, Ohio

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They won't fill up your pedicure tub until they are ready to start. That means you have to wait (because you will wait...even if you have an appointment) with your feet in a cold empty tub. I've gotten lots of pedicures in my life and I've never had anyone refuse to let me soak my feet while I wait. They always rush through pedicures too so it's never a relaxing experience. read more