Fabulous care and treatment! I came here to get a root canal finished after a different place…read morescrewed it up. Now I bring my son here for regular cleanings as well and we appreciate what a good job they do.

Highly recommend this dentistry. They have an amazing staff and doctors who are well educated and…read moremeet the needs of patients.

I waited for my new dental visit at another office before I posted this review…read more In my opinion there is something shady about RRMD. Here are three reasons why. 1. The dental hygienist at RRMD diagnosed me with periodontal disease and said I would need "extra treatment" my insurance paid $160 and I paid $40 out-of-pocket for the "extra treatment" ** The hygienist at my new dentist said "It's a good thing you came in because your teeth really need to be cleaned" She did NOT diagnose me with periodontal disease. I never mentioned that my teeth had been cleaned at RRMD on April 7th. I guess the "extra treatment" wasn't effective. 2. Dr. Leeper refused to take off the bone graft replacement from my estimate. I was told by front desk staff that Dr. Leeper told her "it doesn't look like the same kind of bone graft that we use" and that they would have to wait until they "got in there" to see if it needed replaced. That's when I canceled my surgery. On the estimate they gave me, the bone graft replacement was $5,624.00!!! ** I asked my new dentist if bone grafts ever needed to be replaced. She said "Nope, the metal post can be drilled into any bone graft" 3. In my opinion, the front desk staff needs to be trained better on insurance and billing. My husband called RRMD regarding our refund because nobody from the office had reached out to us after several weeks. The front desk person told him that the refund was almost $200 less than our estimate from our EOB's. My husband had to physically go down to the office and go through our EOB's with the office manager. The office manager had to explain to the front desk person what she had missed. It was found in our favor and we were refunded the correct amount. I truly believe that if we hadn't been paying attention, we would not have received our full refund. 4. Lack of communication. Every email, message on my chart/smile generation and every phone message I left was unanswered. I was the one who had to reach out to them. Nobody ever communicated back. If you do choose to go to this office, my advice would be... If something doesn't seem right, get a second opinion. Know your insurance benefits. Get a detailed receipt and compare it to your EOB's.

The staff were friendly and provided detailed information that was easy to understand. The service…read morewas for my daughter for a dental checkup and I plan to also schedule an appt with them for myself.

Nope. I confidently chose to not go with this orthodontist based on the lack of care and…read moreconsideration in the cleanliness of their office. Even though Dr. Rudd himself did an excellent job of explaining procedures and expectations to myself and my children I have to question how thorough and detail oriented the entire practice is when their building is in such poor display.

My two sons are being seen by Dr. Rudd for their braces. One of my sons just got his braces off…read moreand we couldn't be happier with his smile. Dr. Rudd always takes his time for every appointment giving all his attention to his patients. He takes pride in what he does and wants their teeth to come out perfect. Several years ago I had braces with a different Orthodontist in Rio Rancho. I would still prefer and recommend Dr. Rudd because he is caring, patient, professional, his prices are a lot better, and all staff are so nice.

I have terrible anxiety about the dentist. They were amazing!!!! Doctor Johnson and his assistant…read morewent the extra mile. Definitely suggest these guys for your dental needs.

Wow! We love Southwest Dental. I know that sounds crazy but seriously, Dr Ranjbaran completely…read moretransformed our very fearful attitude to dental care. He is the most expert & caring dentist my husband & I have ever met (So much so hubby & I rejoiced & jumped to follow him when he opened this fabulous office, his own fantastic practice, Southwest Dental!) I first met Dr Ranjbaran when I needed an emergency implant (my first) during very scary early COVID, April 2020! I was terrified but he could not have been more professional & patient-focused in such an uncertain time. Truly, he & his exquisitely chosen hygienists are so completely attentive, they literally cured me of my deep & longstanding phobia of dental care! Gone! I cannot tell you how delightful & customer-focused the entire office team is. From front door to dental care chair, my experiences at Southwest Dental have been outstanding & I am so so grateful! Toofers are important & mine are doing great now! Thanks Southwest dental!

I needed a tooth implant and an acquaintance suggested Dr. Hoa Tran. Dr. Tran explained the process…read moreand the cost. It's been a year and since then I recommend him to everyone I know. He is the best dentist in Albuquerque. My son was recently there for wisdom teeth extractions and everything went great, he is still healing.

My dentist was on vacation with no emergency on call so an acquaintance suggested Dr. Hoa Tran. In…read moreApril 2017, I went in for a problem which was treated with haste and ridicule. The tooth in question was closest to my ear. Apparently had a large cavity upon which Tran decided to replace with a filling. He came at me with no topical and a needle to my upper palate which hurt! I told him I had never had an upper palatal shot before upon which he assured me I had. I was going to the same dentist for 15 years until he retired and I knew every shot I was given and for what. Then he proceeded to give me the fastest filling I ever had declaring he had an emergency enroute. Prior to this he wanted to know why I had checked depression on my health chart. When I told him it was due to sudden death of my husband he laughed! I went home with a filling that began to throb. I called the next day. He was out of town. Within the next three days I began to hear a hissing in my ear on side of the tooth. He offered to replace the filling as I mentioned a persistent ringing in my ear he blew it off. I ended up with a case of tinnitus since and two trips to ENTs. I ended up back at my dentists who told me the tooth should have been root canaled or extracted. It is too coincidental that I now live with persistent tinnitus. I feel nerve damage was done during procedure. Did not care for this man in his so called talent or chair side manner. I'm angry at myself for not leaving the office right then after he laughed at loss of my spouse.

Wife & I have had problems in the past with some of the local dental offices. We did lots of…read moreresearch before making our decision to choose Academy Dental. We were very happy with each phase of our first day with this company. They set us up with their 1st available appointment that was over a month out, but put us on a call earlier list if there is a cancellation. This was great for us, because as retirees we could be available at a days notice. Both of us got calls to come in earlier than our scheduled appointments. Front desk staff were very efficient at processing Maggie & I as 1st time patients. The dental team makes the 1st appointment 2hrs long to do a very thorough exam. They want your input to get your level of involvement in the dental care process. The equipment they have is top of the industry standard. It gives the patient a good view of dental issues, allowing a more knowledgeable choice by patient & Dentist. We never felt pressured to additional care that wasn't truly required at the present time. We were given a break down priority list of items needed & told they would work with us on payment steps based on the priority list. Even given discounts on how payments can be made. I see them on Monday for 1st step in fixing some of my issues. We highly recommend this Dental Care Family

I am giving this location one star solely because the clinical staff who took care of my teeth and…read morethe initial phone receptionist were polite and kind. Otherwise, they deserve zero stars for their completely unprofessional front desk behavior and terrible management. I took a half-day off work for a 3:30 PM appointment. While I was already frustrated by being charged at every consecutive visit, I asked the front desk staff member, Cole, for a clear explanation of the billing. He gave me a completely cold reception. While we were trying to resolve a payment issue due to an expired card, I called their office line to find an alternative way to pay. While explaining to the phone representative that the front desk wasn't explaining the charges clearly, Cole interrupted and defensively snapped that he had already explained it. It was incredibly rude and unprofessional. While we both may have been having a stressful day, his customer service was completely unacceptable. Hoping to resolve the situation, I tried to schedule an appointment with the manager last Thursday to explain what happened. I was promised a callback from management that never came. Instead, when I arrived for my scheduled appointment the following week, I was told they had canceled my appointment and would no longer service me. While I respect that businesses have their own policies and I have no desire to return, their complete lack of communication and failure to address a customer service issue is deeply disappointing. My advice to anyone visiting this clinic: If you are having a stressful day, need billing clarity, or simply have questions about where your money is going--do not ask. If you question them or ask too many questions, expect to be dropped as a patient

I recently moved to Albuquerque and with that comes finding new doctors. I rely heavily on reviews…read moreand I have to say the reviews for Wisteria Dental and Dr. Le are spot on. The office personnel are fast, efficient and friendly. My dental hygienist, Stephanie, was gentle and thorough. She made me feel relaxed and comfortable and we had great conversation in between things going in and out of my mouth. Over the years I've been to many dentists, Dr. Le is by far the best dentist I've ever been to. Besides being personable and gentle she's highly skilled. What you'll find in this beautiful, modern office is top notched dentistry with a side of TLC.

Made an appointment for my husband for Friday May 8th 2026. We did not even get to keep the…read moreappointment. The office assistant and the supervisor wanted me to fill out my husband's information on their website before the appointment and I told them that I was having trouble filling out the information because I am a senior. Their response was that, I needed to fill out the forms before the appointment. They made me cancel the appointment. Very rude and not helpful staff. The reason I made the appointment was because they have good reviews but they fooled me because the reviews that I read were old( 11 months ago, the most recent one). I do not know what changed but I definitely do not recommend this office to any seniors not familiar with filling out forms online

I missed my appointment because I live an hour and a half away and I have to drive all the way out…read moreto see them and they dismissed me from their care because of this missed appointment. Very disappointing since I've been coming to this dentist since I was a little girl but I guess the practice was a little better when they had the office in Albuquerque. When I was there it seemed like they cared but now I can see they are all about money.

We were visiting Albuquerque and my husband lost a crown while flossing. We reached Comfortable…read moreDentistry 4U from an emergency dentistry referral service and they could see him the same morning. Staff were very helpful and the dentist saw him within the hour. He offered some options, and suggested that the most reasonable was that he could smooth out the rough edges on the tooth and that it should last until my husband could have his own dentist replace the crown when we returned home. It was nice to be given a good option that was the least lucrative for the dental service and the most affordable for us. If we were living in Albuquerque, we would definitely go with Comfortable Dentistry 4U!

I've have three children we trusted Dr Jorgensen with orthodontic care. They are grown adults. One…read morein NM, one in AZ and one in TX, they now are having so much trouble with the permanent retainers required by Dr Jorgensen. All the dentists they've seen don't understand the reasoning behind this decision! All of my children have had extra expenses because of this! I absolutely do not recommend this office. In the end it has costed all my grown children lots of extra money because of the permanent retainers!

I had my braces removed in January 2024 and fully paid off my out-of-pocket balance by April 2024…read more Over a year later, in July 2025, I suddenly received a letter stating I still owed a balance of $582 -- supposedly the portion that should have been handled by insurance. I want to note that up until this point, my experience with the office had been good. The staff was professional during my treatment, and I left satisfied when my braces came off. Unfortunately, everything since then has completely changed my opinion. I immediately contacted both MetLife and the orthodontist's office, and since then, I've been going through hoops trying to get an explanation. What bothers me most is that this balance is only being brought to my attention a year and a half later, long after my treatment ended and my account was paid in full on my end. This delay feels extremely unprofessional. To make matters worse, in August 2025, I received another letter from their office that included another patient's personal information along with mine. This is a major privacy concern and shows a complete lack of care in handling patient records. Now, I'm left trying to figure out how to cover a balance that I was never made aware of during or shortly after treatment, while also questioning how securely my own information has been managed. Regardless of where the miscommunication lies, the way this was handled reflects poorly on the office's professionalism, transparency, and respect for patient privacy.