They have seen me and my family for year's! Great service and friendly people! I have no complaints!read more

Don't ever go there they'll take your money and f*** you up and say they made all the adjustments I…read morewas taking for $1,100 and now I'm having to grind up my food nice job I look like a f****** old lady because you f****** you promise me something that you couldn't give over and over in time I kept telling you I kept telling you it wasn't done right but of course it was all about the money and now I'm reduced to blending my food it is so sad I trusted you with my money and my mouth and my teeth and my smile and everything you people are just so f****** wrong you're just so wrong woe unto you

this is the second time i've been rescheduled for a appointment and when i show up for the new date…read morethey give me they have no idea who scheduled the date these people need to know what there doing at the front desk! this has interfered with my job now and taking my kid into school later and by them speaking spanish thinking i don't know what there saying they are wrong that was my first language they are rude and i will be changing dentist i've not had so much trouble with appointments at anytime with other dental places except this one !! i am very upset with this place they have another dental place on san pedro i changed to this one because it was closer now i regret driving the distance because of the trouble i've had with this place i'll drive the distance to another place

I brought my son here twice a year for 3 years, they never took x-rays. I just went to a new…read morepediatric dentist and they found NINE cavities! He had to be admitted to the hospital for full dental rehab because the dentists at Route 66 don't give a crap about their patients. Do yourself a favor and go somewhere else!!

VERY unprofessional front desk staff. Today 8/25/25, my daughter's filling cracked and came off…read more Since we are from out of state, I looked up Dentists close to UNM. The office staff claimed they would call her back but did not do so, so I encouraged her to call again since they were likely busy. The front desk answered and placed her on hold, but they forgot to actually push the button so my daughter had to sit there and listen to the other staff and the front desk staff talk about her. They laughed that this was the third time she had called and made fun of her being from out of state. They agreed with each other to just tell her that the dentist had left and they said their goodbyes. When the front desk person returned to the phone and said the dentist had left, my daughter brought up the fact that she was not placed on hold and just heard their entire conversation. The staff member became very quiet, failed to apologize, simply mumbled something, and hung up. This is the worst unprofessional customer service I have been a part of experiencing. They showed no care or sympathy and were inappropriately disrespectful.

I have received excellent care at Dr. Coriz's office. Everyone is professional, concerned and…read morecaring. The hygienists are awesome, the office manager makes sure everything is ready and billing is done correctly. I recently had to have my two front teeth crowned and initially the color was off. Dr. Coriz and his team worked diligently to get things right and I am so appreciative.

I have been going to North Coors Dental since I moved to NM in 2007. They have helped me to keep my…read moreteeth clean and healthy for all these years. From time to time they recommend a product or procedure, but never any sales pressure. I did get a night guard at their recommendation and have never regretted it. The offices ate attractive, the staff friendly.

It is so rare to find an honest dentist! I'm new to the area, North Coors Dental is closeby, and…read moreis using good Covid mitigation protocols. So in I went. I was so pleasantly surprised when every treatment thats been recommended by my previous dentist, I was told was optional at this time and really everything looks fine with my teeth. I was taken back for my appointment on time, appreciated the warm and caring demeanor of the dental assistant. North Coors Dental doesn't take my new insurance, but I'll be continuing to use them as my dentist anyway.

I do not recommend this location for adults or children. I had been a patient of perfect teeth on…read morethe westside for years with very few issues, after moving I thought this would be a good transition. I was so wrong! My daughter, who is in a wheelchair and myself both had cleanings. There is only 1 hygienist and she took a min of 1 hour to do the cleaning, in addition to the million xrays they took, just kidding like 18. Way more than the usual 4. She was so rough I sure it looked like a small murder scene and I had sore gums for several days. They were unfriendly, and unaccommodating to my child. I complained before I even left and was told "sorry you feel I was rough but in my defense your teeth were difficult to clean" The dentist also did not care and defended his staff. Sorry for the bad review, but in my defense your service was horrible.

The experiences I had at this office were the best. The staff was courteous, professional, and…read morecomforting. I have a dental phobia but the atmosphere and people within this office made me feel very calm and relaxed. I would highly recommend this office!

Once a Great Dental Clinic, Now Deeply Disappointing…read more My family has been patients at Family Dental for just over a year. Early on, they earned our trust--they offered appointments that worked for two working parents of three children, and even coordinated back-to-back bookings. The office felt genuinely family-friendly and accommodating. Unfortunately, starting early this year, things took a troubling turn. During a February checkup, two of my children were told they needed multiple procedures: fillings, extractions, and even a crown. I requested to book those immediately but was told they needed to confirm insurance first. I waited over 20 minutes at the desk only to be told they'd call me later with a quote. That call never came. When I followed up, I encountered concerning service. The representative--who I believe is the office manager--was dismissive and twice placed the phone down instead of properly placing me on hold, letting me overhear unrelated conversations with other staff. She repeatedly asked if I was "okay" with the cost, despite me clearly stating it wasn't a problem. Her tone and insistence left me feeling judged, as though I couldn't afford the treatment or didn't understand her explanation. At our next visit, we arrived early for our 1:00 pm appointment and waited nearly five minutes before anyone acknowledged us, despite five staff members being present--including the office manager. When I asked about reimbursement if services weren't received, the response insinuated that I didn't want to pay rather than simply providing clarity. My 8-year-old was especially nervous, and while one kind dental assistant allowed me to accompany her briefly to offer comfort, I was shocked by what my daughter shared afterward. She said the dentist told her the assistant couldn't stay because she had "wasted her time." That's not how you speak to a scared child. To make matters worse, I was nearly charged for an extraction that wasn't performed--only numbing was done. When I tried to clarify at checkout, the office manager repeatedly interrupted me and made it clear she didn't want a conversation. She finally said she'd check with someone "higher up," but I could hear her loud phone conversation where she misrepresented me as refusing to pay for services my child "received." That, on top of everything else--including my daughter saying the dentist was "mean"--solidified our decision: this most recent visit was our last. I understand staffing issues happen, but that doesn't excuse lack of empathy, poor communication, and dismissive treatment. A pediatric-friendly clinic should prioritize kindness and clarity, not frustration and judgment.

If I could give zero stars, I would. The male dentist here is arrogant, rude and lacks bedside…read moremanner. When he got to me, no greeting, no hello, no my name is Dr. - nothing. He was rude and condescending throughout my visit. I don't trust him or anything that he told me. When I asked the woman who brought me back if he was usually so rude to patients and if he failed to greet all of his patients, her response was, "he has other patients to get to." As though that's an acceptable response. He is a nasty set of work. If you hate patients so much - get another job. Any professional that is too busy to greet patients with a simple hello, you know, treating people like they're human, doesn't need to be in business. When I went up to the front they asked if I would like to start scheduling my cleanings there. HELL NO. As a matter of fact, I will never be back again and I'll tell everybody not go to this establishment. I couldn't imagine him working with children. This evil, little man should go out of business. DO NOT GO HERE.

I could give zero stars if I could. Ended up paying for "cleaning" and didn't even get a cleaning…read more I am going to look elsewhere for a treatment. This place sucks. They wanted to charge me $7000 for my treatment. Advertising is very misleading instead of cleaning they should say diagnostic because they didn't do no such thing.

First off walking in the door and seeing Mya and Isela is very comforting they are really…read moreprofessional in what they do, they are extremely nice and very friendly. I have never had any type of bad experiences with them.. The whole staff has taken extremely good care of me from the beginning of my check ups to my tooth removal to my new dentures, I would highly recommend this office for any type of procedure...

Pretty good dental care, the prices are low and they are open on weekends and flexible hours for…read morepeople who work. This is pretty rare in the small town I live in (Albuquerque), and I took it for granted until I moved to Rio rancho and had to switch dentists. Now I'm even considering to travel far away just to go back to valer.

This place was filthy dirty. The dentist was sick, she had no voice and she could barely breathe…read more All Up in my face. I was there for an hour and a half then she tried to milk my insurance for a deep cleaning and refused to clean my teeth. Said I needed to come back weeks later after they checked to see if my insurance would approve. She was rude and didn't care that she had wasted my time. I will say the lady who took the X-rays and the receptionist were so sweet. Too bad their boss is trying to scam insurances out of money. She even said I had great oral hygiene and that my gums were healthy except in two places (who knows if she was being honest) so she just saw a chance to fatten the bill and was going to take it. And the music was definitely not kid friendly unless tiu want them listening to shaggy singing about getting caught banging on the bedroom floor. and my humps my humps my humps. I think the weed smell in there is getting to them.

Terrible experience with this provider. I trusted Sandi like no other dental provider in…read moreAlbuquerque. No more. After many years of going to Sandi for her patient-centered policies, she has "gone corporate." Since expanding her practice, Sandi now forces patients into wholly unnecessary profit-oriented processes, explaining it away by claiming "liability" concerns for herself. In the past she was warm and friendly. Wow did she turn cold when I questioned her dramatic reversal of her own health care beliefs and commitments. In fact, I checked with the ADA and her assertions about "mandatory" procedures are simply wrong. But she would rather make the money than stand by her own commitments that I trusted. In fact, I sat in her waiting area and listened to her literally pitch one of her new dental procedures to another patient. (A pitch that had the feel of needing to justify the high cost of an expensive equipment purchase.) Based on how happy I was with her approach, I had referred several people to her. I am now embarrassed to have so enthusiastically recommended her and withdraw my endorsement.

Sandi's smiles 1st appointment: was supposed to be an exam…read moreand cleaning, but Sandi was chatting away with someone while I sat waiting and I had to go back for the cleaning 2nd appointment: cleaning wasn't that great and a different dentist looked at my teeth and told me completely different things than the first dentist. A 2nd opinion was requested, which nobody has followed up on with me. I told them I need 31 crowned because that is the one hurting me. 3rd appointment They were going to crown 30, not 31, they have no nitrous available, I waited nearly and hour to see a dentsit. They did the prep work for the crown and then the dentist came in and said he couldn't do a crown or he wasn't sure if he could, and I should see an endontist to figure that out. It was already hurting me, so I said go ahead and pull it. Again, no nitrous in the office at all. He yanked on my face for at least an hour, and said I'd have to go to an oral surgeon to finish the job. The battery kept running out on his headlamp, they didn't have the tools to finish the job, and there seemed to be other equipment lacking. The dentist said he'd pay for whatever my insurance didn't cover at the oral surgeon, so that was decent. He made the appointment, and I went there the next day. It took the oral surgeon about 3 minutes to get the roots out. I had to suffer through another round of novocane shots in the same spots as the day before. As far as the office is concerned, there seems to be communication problems with regard to appointments and they seem to be overbooking patients. I will be looking for a new dentist again. Sigh.

Now waiting over 10 days since 5-25 for call from this office as the location lost denture and will…read morenot call me back to schedule or let me know status since Vanessa Garcia took over practice from Dr. Pisotti. Took over $7,000.00 from me to now be completely ignored and no one in office helping.

Dr. Garcia is a mystery to me. She fired me as a patient and for the life of me, I cannot figure…read moreout why. I assumed she was simply moving from that practice or no longer accepting my insurance but my husband is also a patient and he did not receive a letter. I have tried calling her to see if there was a mistake but she has not returned my call. I'm usually every dentists dream as I have no dental issues and just need cleaning. I'm friends with her hygienist and the other dentist at that practice (he has since moved). I have never been fired as a patient by anyone before. It's truly just so strange!