I recently bought a home built in the 70s, which had a past end-of-life furnace and which sensibly…read moredidn't have cooling, though I wanted it as its become increasingly important over the years. I pitched a project via Yelp to install cooling and replace the furnace to all of the most highly rated companies in the area. All of them recommended a heat pump as opposed to traditional AC. Better Air NW's proposal was not only the least expensive by a fair margin, but also offered the highest quality machines and best warranties. Normally, I'd be pretty skeptical at that combination, but all of the positive reviews on Yelp convinced me to accept their offer. A few days later, as I write this I'm basking in the warmth of my new heater. The installation was smooth, painless, and well done. Despite some unexpected challenges in the home's design to figure out and overcome, they charged exactly their estimate; there were none of the kind of headaches or scams that one often expects dealing with contractors. All in all, great experience, these folks deserve their lofty reputation.

Better Air NW did a great job. On time. Easy to work with. Seemed efficient. Only thing was that…read morethey couldn't get up on our metal roof to clean out the laundry vent. Understandable.

An easy 5/5 rating, really appreciate Scott and his team. Communication was clear and prompt, they…read morewere very punctual for both appointments, and the pricing was fair and easy to understand. I had them come out and re-route my furnace's exhaust pipes, specifically fixing the terrible job a previous HVAC company did, and Scott fixed it in a fraction of the time with none of the hassle or mess. He even went above and beyond and replaced our air filter for us and repaired the vinyl tubing for pumping out furnace condensate, too.

Hired team to come and do a vent cleaning after my house had gone through a remodel. Appreciated…read morethey were up front with their cost structure. Tech came out and did his job well. Highly appreciates the experience

CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

The salesman from CM Heating came out to quote a new heat pump and furnace. That same night, our…read morefurnace stopped working completely. I had to call them five times before they finally sent someone. Turns out the salesman hadn't secured the door properly, so the safety switch never engaged -- a super easy fix. We had a cold night with small kids in the house and they showed zero urgency fixing a problem they caused. Their quote was also the highest I got. I don't blame the salesman for the mistake, but the company doesn't stand behind their work at all. I'd never use them again and wouldn't recommend them to anyone.

They did a fantastic job. Orlando and Kameron were professional, funny, and just great guys. They…read moredid an excellent job on the install. The company overall has been a pleasure to work with and was priced very fairly and much lower than some of the competitors. I would definitely use them again.

Reached out through Yelp looking for routine maintenance on our 2-year-old ductless mini-split…read moresystem. They gave me a good quote and I gave then the job. I then asked if they could also quote me on routine maintenance for our furnace. They could have easily charged me for an added service, but told me they had a fall special for doing both jobs together that was $30 less than what they had quoted me for just the HVAC work! Says a lot about them, I think. Of course, it's the actual work that matters most. My service tech, Matt, called enroute and gave me an accurate time of arrival. He was very professional and even showed how to do periodic cleaning. He found a leak in our furnace that needed a small repair. He did the repair with no additional charge. This company is great. I've already put them in my calendar for next year's routine maintenance and I would definitely call them if I had any other issue before then.

I have been burned before but I trust Seatown. The staff is friendly and answers any questions I…read morehave. I had my garbage disposal replaced and the sink de-gunked. They gave me the option of purchasing my own disposal (cheaper option) or purchasing one from them. I will use this company again as I have a toilet that needs repair.

While I had been a satisfied customer with Seatown, even going so far as to become a member of…read moretheir services, my desire to use them for home repairs disappeared almost instantly after a recent quote I got from them. I need to have my sewer relined. This is not a shock. Everyone on our block does, just the age of the pipes. Seatown, being a member, was my first call. The technician who came to investigate the scenario came back to my front door remarkably shortly after I left him at the entry point to investigate. He succinctly told me that the pipe was "completely blocked" with roots and they would have to hydrojet before they could get an idea if it could be repaired. Not one... not two... THREE other companies came to quote the job and scoped with zero problem, showing me the video that demonstrated without a doubt that Seatown was lying to me, straight to my face, for which I was actually paying them as a member. I reported this to the company. To this day, over a week later, I have yet to hear from any supposed manager (despite this being directly promised in what seems like the empty apology now) about this glaring error in customer service nor has the refund for my membership, which they agreed to refund, appeared yet in my account. I wonder now how much I overpaid for the projects that I used Seatown for, considering their hydrojetting was $1,400 dollars more than the quotes that I was seeing from these other companies. Recently, I heard that Seatown had been acquired by Service Champions and it appears this is another case of when a company starts to care about profits more than service after their acquisition. While I used to recommend them to my friends & neighbors, I now will tell folks to stay away from Seatown unless they like wondering if they are being told the truth and paying too much for services they could get cheaper and done just as well elsewhere.

Jesse was great and reasonably priced. He diagnosed our issue, fixed it quickly and installed smart…read morethermostats for us.. Would definitively use again and recommend!

Endeavor heating and cooling came out to perform the annual maintenance for my heat pump/furnace…read more The owner was very knowledgeable, transparent and prompt in both communication and with the appointment time. He found a flaw in the original installion of my heat pump. I plan to use Endeavor heating and cooling for my future heating and cooling needs

The Elevation team is a dream to work with. They are super knowledgeable, collaborative, and were…read moreable to provide my home with a new ducted heat pump system. I'm very happy with their work, responsiveness, and communication. They provided me with great solutions for my HVAC needs. They also came in lower than other quotes and I receive better service! Glad I found them.

Nick Holland answered all my questions professionally and quickly in regard to my heat split. Super…read morefriendly and always does a great job.

Buyer beware. Exorbitant rates. ABSOLUTELY get a quote in advance of having work done.read more

Jeff and his team are the absolute best. As first time homeowners, my husband and I have discovered…read moreplumbing issues created by previous owners that we had no idea how to address. Jeff has always been our go-to guy, and we appreciate his honesty, fair prices, and solid work. He has helped us prioritize which projects needed immediate attention and which could wait awhile. On top of all that, Jeff is a super nice, super positive guy. When we need plumbing help, we're glad we can give him a call.

I can't believe there aren't more reviews for Airpro Genius, what a great company! Wilson answered…read moremy call, offered to try to help assess the situation over FaceTime for free, but I didn't know what I was doing so he came out the same day (fit me between other appointments). He was able to thoroughly identify the issue and order the needed part, and came back the next day to install! Very fair pricing! He was also very nice in helping me understand what was going on and giving me tips to help with prevention and maintenance to reduce costs and extend the life of my old furnace and a/c. He's got all my future HVAC business for sure!

We found Airpro Genius on Yelp and went with them due to the solid reviews. Wilson was very…read moreresponsive and detailed in what work he would do for maintenance of our heat pump. He had excellent communication and arrived on time and provided details of his work as well as recommendations. Fair pricing and amazing service - highly recommended!