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    Performance Low Volt Systems

    5.0 (8 reviews)
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    Services - Performance Low Volt Systems

    Security monitoring services

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    XFINITY Store by Comcast

    XFINITY Store by Comcast

    2.3
    (71 reviews)

    Jakkehim greeted and assisted me upon arrival. He was warm, friendly, and helpful! He was also a…read moregentleman and opened the door after our transaction was completed. Thank you Jakkehim. Sorry if I misspelled your name. My visit was due to an overheating modem which he returned and replaced for me with no problem. Store runs like a well -oiled machine from the time to enter until you leave. They greet you the moment you walk in, ask how they can help, then direct you to the appropriate area. There is parking right out front in the lot shared by adjacent businesses in an outdoor strip mall. Handicap spaces are available near the entrance.

    On or about June 2026 I went to the office and asked questions about my bills. A person name Deante…read moremet me at the door and asked what I need and told me he's busy watching soccer games but he sat down with me anyway . While asking questions about how to lower my bills he said that I'm asking too much questions and he could not help me on those things I was asking, so many questions so he dropped me out of the conversations and turn off his computer. I was left behind at my disdain and disappointment . A lady name Paula came into the rescue and apologize . I went home and thought about calling and writing this complain. Hope some managers will read this and fire or reprimand this person. He needs to be out of this service at all . So I'm rating g this at yelp as zero. Thank you for your attention .

    Done Right Security

    Done Right Security

    4.6
    (9 reviews)

    I wanted this company to check out the HD on my relatively new NVR for my CCTV system. This…read morecompany did not install the system. This company said they would sell me a new system to replace system I had. On the suggestion from my wife, I called a computer repair company in Walnut Creek who sent a technician to my house to simply replace the non-functioning HD with a larger, industrial quality CCTV HD. It so happened the technician knew exactly the problem I had and ordered the correct HD. The new HD did not even to be formatted!! Cost for the new CCTV HD was $150.00!!! I don't enjoy being "played" by merchants such as these people from this company!!l Response/reply: I spoke to a "receptionist." She put me on hold for a few minutes; when she returned to the call, she told me the "manager" told her to tell me the company doesn't service systems they did not install. Plus they are not familiar the brand of CCTV. At no time was I given the option or ever asked if I wanted a technician to go to my house to check out my system. The original installer wanted to sell me a new system as well!! The original installer said my CCTV system should be replaced if it stops working because the NVR is not serviceable. My system was warranted for 3 years; the HD in the NVR failed 2 months after the warranty expired. Response: I am simply writing (recording) what I was told by the receptionist. I told her my CCTV was giving me an error message "not recording." I asked her "...do you service CCTVs?" She said the manager said they don't service my brand of CCTV. She said the manager said,, "he is not familiar with your CCTV." ***I found the NVR brand and cameras on AM.Z.N. I simply said "OK!"

    Done Right Security quickly responded, and we were able to have a same-day walkthrough. During…read morethat visit, other important issues were uncovered. Justin was dispatched to complete the repairs, and he's been great at problem-solving. We will continue to work with Done Right Security. Especially after they showed us how a previous vendor had skipped some important safety issues. I definitely feel that our building is in a better shape than before.

    Performance Low Volt Systems - securitysystems - Updated July 2026

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