I brought my nearly brand-new car to Hubcap Annie in Garden City for what should have been a very…read moresimple repair: fixing a small chip on one wheel. The car had under 500 miles on it and was in pristine condition when I dropped it off. When I got the car back, it had serious damage that did not exist before. The center lock nut and seat were damaged beyond repair, leaving me with over $6,250 in repair costs to correct the damage caused while the vehicle was in their care. Initially, the owner acknowledged there was an issue and told me he would cover the repair costs after he caught his employee lying about what happened. However, the moment he saw the actual repair bill, his attitude completely changed. Instead of honoring what he said, he became rude, dismissive, and started changing his story multiple times. Rather than taking responsibility for damage done to a customer's vehicle, he chose to argue, deflect blame, and lecture me about business, which was both unprofessional and insulting. The conversation quickly turned into excuses and contradictions. It became clear that customer accountability and honesty are not priorities here. For a business entrusted with people's vehicles--especially high-value vehicles--this kind of behavior is unacceptable. If a shop makes a mistake, the professional thing to do is stand behind the work and make it right. That did not happen here. What should have been a quick and simple wheel repair turned into thousands of dollars in damage and a frustrating experience dealing with a business owner who repeatedly changed his story. As a member of the Porsche Club of America, I will absolutely be sharing this experience with other enthusiasts so they can make informed decisions about where they trust their vehicles. If you care about your car, especially a high-end or specialty vehicle, I strongly recommend taking it somewhere else.

Hub Cap Annie's did an incredible job restoring the wheels on my Challenger Widebody Hellcat after…read morea mishap in a construction zone badly damaged two of them. I was honestly skeptical that repair was even possible, but when I saw the finished product I was blown away. The wheels look better than showroom condition -- you'd never know they were ever damaged. Even more impressive was their customer service. The repair took a little longer than expected, and without me even asking they significantly reduced the bill to make up for the inconvenience. That kind of integrity is rare. Top-notch craftsmanship and outstanding service. I couldn't be happier with the result and highly recommend them.

They did an amazing job! My wheel looks brand new again. Fast and professional! Thank you!read more

Great service - quick response and wheels look great. Technician was patient and transparent…read morethrough the process

Jason at Gill's Point S advised my mother-in-law on new tires since hers were worn. We'll be back…read morenext week to get tires with fresh tread put on. It is too late in the day now. (We rolled in with a nail in one tire, and they're fixing that right now. No charge.)

Update on my Previous review. This is no longer the same company. I assumed not much had changed…read more Yeah, it has. They are constantly upselling you on items, and every time I bring in my vehicle, they have some issue. I brought my car in for its standard oil change (which they claimed they couldn't get the oil filter off); they also said the brake pads needed to be changed. I had them do that. When they did that, they said both calipers were seized, but they got them freed up and couldn't guarantee the pads as they normally do. Both being seized is somewhat unlikely, but now the brakes are squeaking about a month after they replaced the pads. They quoted me 750 just to do the calipers, and I called Kings Pro Tire down the street, and they would do Pads, Calipers, and rotors for $500. They also got grease on my headliner, a complete lack of care. Im done going here. Sadly, such a good company was sold and then completely went in the wrong direction. I was a long-term customer who had given this company a lot of business and referred many people.

I had 4 new tires put on my car. Thomas communicated Cleary,…read morewithout coming across pushy. I fully was given timeline, options and kept informed how it was going. Very pleased with their work. Debbie McKinley

I went to get a tire repair. Learned a lot about how that is done now a days....not happy with the…read morereasoning. My review is based on the fellow (who was training a new guy) and his attitude with me. He was arrogant...like I had new clue, I am a retired mechanic...and condescending. It was clear to me that he just wanted to get $$ out of me. I will not go to this store again. My sons have worked at America's Tire. I have run this stores tires, only, for decades. I am so disappointed in the entire interaction.

Great customer service- very knowledgeable. I'm glad I found team Prevision. We'll be back.read more

I was in town visiting family when my BMW's check engine light came on. I found Paris at Precision…read moreEuropean and he got my car back up and running in no time. He replaced a couple sensors and I figured might as well do an oil change, too, while I'm here. I highly recommend his shop. Great service, shop, and prices! Highest quality and honest work.

Davis was absolutely amazing, I had a blow out on my driver side tire, came in to replace it. They…read moresaw my passenger side tire was about to be gone as well, I didn't have the functional funds at the time for both tires, they worked with me and got me the second tire that fit my budget making sure I was set for the road! Thanks Discount Tire!

Purchased brand new wheels for my brand new truck from them and they put them on for me. I took it…read morehome and the wheel was shaking as if it was not balanced correctly. I then took it back for them to re balance and once again it was not balanced. Even worse, I took a look at the back wheel and they completely scratched the inner wall of my brand new wheel when trying to move the balance weights. I took it back again and showed them, and they said they would get me another wheel. but when I asked them to put that wheel on my spare, because I had already got it ceramic coated, he charged me half price on the extra wheel, at full cost, not even at what they could buy them for at the time. Manager was very rude and it took them 2 and a half hours from my arrival to complete the new tire and balance. best part of it all is that it still isn't balanced..... never going back

Scheduled an appointment to have new TPMS Sensors installed, that I had provided and explicitly…read morestated they were on the front passenger seat. Also scheduled a "pre-trip" inspection, just to get a check up on the truck. 1) They ignored my sensors and installed their own sensors anyways. They mounted and "balanced" with THEIR sensors, which were rubber valve stems vs the Schrader Metal valve stems I provided. Once they did install the valves and sensors I provided, they did not even bother to check the balance again. 2) With the Pre-trip inspection, they informed me that the front brake pads were very worn and needed replaced ASAP. Then they proceeded to quote me for $1,000+ to do that with new pads, new rotors, and whatever else... Pretty damn shady in my opinion! Just because the pads are worn, doesn't mean the rotors need to be replaced entirely. Even if the rotors are grooved/worn, I can have the rotors turn locally for a few bucks each. Dakota was polite and respectful to deal with, but I'll NEVER use Les Schwab again after that experience. I paid the bill and left, I'm not going to argue this kind of crap and I shouldn't have to explain it either. Lesson learned, go to commercial tire instead. BE AWARE before working with this business! Not very honest in my opinion, heck I'm not even sure they installed the SENSOR that I provided. Could've easily just swapped the valve stems to save time. ‍

Let's start this review by saying I don't enjoy giving 1 star reviews, but this place deserves it…read more I called ahead to ask if I could get in to have my tire either repaired or buy 2 new tires. I drove across town to go there. During my call- the guy said I could have my tires siped.. or to add extra traction. Then I get there and a guy named Chris who began the inaction by saying when I walked in, he said "I'm trying to hide from people" Then I explained I had just called and needed 2 tires replaced. He essentially made excuses they were too busy then suggested I get my air checked. He filled them and during the course of the conversation- I explained I had been over to Discount tire and had my air pressure checked a couple months ago- and the sensor on the dash was on. He said, and I quote, "I should slap you for even going over there." Then proceeded to air up a woman's vehicle tires and started talking to her as I was still speaking to him. Then, bonus.. I go over to Discount tire today and they said sipening the tires would void the warranty while Les Swab Tire said it wouldn't and they're the ones who did the repair on the tire that was going flat. Apparently they use round repair rubber and Discount uses square. Pretty bad experience and would not recommend them at all especially Chris. He wears 2 stars on his jacket color1

these guys were super helpful and nice! had to put air in our truck air bags. They did that and…read morechecked our tires as well.

Hands down the best experience I've ever had at a tire store! Thanks for the quick, helpful service…read moreit really made my day. We'll definitely be back for future tire needs. Thank you again!

The owner lets his kid do the work and he doesn't tighten the bolts on the wheels. My daughter…read morealmost died when the wheel came off on the freeway and it makes me wonder how many people have died after this company works on their tires???

horrible people and they dont even know what there doing blew my air bags up and didnt do my brakes…read morecorrectly

Casey and Stacy Martin have done a excellent job with My Car. I have a 2000 Honda Accord and they…read morehave made my life a lot easier, I was having a problem seeing at dark and they cleaned my lights and now I can see a lot better at night. I trust them for everything with the Car and I really appreciate that. They get the right parts to keep it running good and they guarantee there work. Thanks Casey and Stacy

Sometimes, the little things tell you the greatest story about a business and more importantly,…read moreit's people. My issue was simple as it turned out and Casey and Stacy handled that with grace and did so rather quickly. Our conversation told me volumes while I was there and when the issues become more complicated, I'll be back to be their customer. My thanks to them both!