Super easy to work with, they took my car in and replaced my damaged tire quickly and efficiently…read more It was affordable and they have friendly, helpful service. Thank you!!

Good service. Really nice staff. Came in with a wobbly tire and it was fixed in no time. Tire under…read morewarranty got replaced with no extra cost. Definitely going to recommend them to others.

I had 4 new tires put on my car. Thomas communicated Cleary,…read morewithout coming across pushy. I fully was given timeline, options and kept informed how it was going. Very pleased with their work. Debbie McKinley

Everything customer service is awesome. Everyone that works there did awesome job thank you very…read moreHappy customer

Been a long time customer, so i came in to order some tires the other day and was treated with…read morenothing but disrespect. Wanted to go up a size from a 35x12.50r20 to a 37x13.50r20 and Kept getting deer in the headlight looks and kept making insinuations that I'm am not knowledgeable of my own truck and what wheel/tires it can fit. I will not be bringing my truck here anymore, the new owner is an asshole. Thanks for the free sticker though.

These guys did an amazing job on installing a 3.5" Rough Country Lift kit on my truck. Also…read morere-torqued it after 500 miles for free. Harrison did a great job on the install. All the guys who work there are very knowledgeable and super friendly and engaging. They moved from their old location to right across the street from my neighborhood. I'm glad they did. They are now my go to tire shop.

Jacob was very helpful and kind. Couldn't find out how to give feedback on the official website so…read morefigured I would here. Thanks for the help!

Stopped in for a quick air check and was promptly greeted by Joseph. Thought it might be a bad TPMS…read moresensor in our sedan but Joseph checked all 4 tires and reported on the air pressure reading for each tire and inquired as to whether our vehicle had a TPMS reset button (it did not), offering to reset it. We drove straight there from Commercial Tire (about 5 minutes away), also in Nampa. We pulled up at Commercial Tire and were completely ignored for 5 minutes before I got out of my car and asked for help, asking if one of their techs to please check our tires. We were told to wait over by one of the bays were two techs walked back-and-forth a few times, where we were also ignored. We finally left after 10 minutes of waiting with no acknowledgment or service and made our way over to Les Schwab. It was a night and day difference in service and courtesy.

everything about this place is amazing! I had my car towed in on Monday morning, told Nathan over…read morethe phone everything that was wrong With it, and Tuesday morning I had my car back. Within my budget too! Labor cost is way lower than expected. I will be coming here for every single tire need that I have. Incredible and fast thank you guys so much again!

Service was excellent maybe 2 hours total to repair brakes…read more Will bring my other cars for service when needed.

Had problems with my battery and they tested it and my alternator for me. I had a problem with my…read moreseat and I got a recommendation of where to go to get it fixed and it worked out well. Very nice.

I brought in my 1995 Ford F250, it's a show car. I had a small service done on replacing the belts…read moreand Steven Mechanic went above and beyond with his professionalism and service. This Chevron Gas Station is one of the last full service fuel gas stations around you can come in. They will check your oil fill your fuel tank up like the old days. The pricing is very fair on the services they provide. I highly recommend it to all folks who live in the area in Nampa.

My husband brought my 2019 Subaru Forester Sport in on Monday to have the tires switched. What…read moreshould have been a routine service turned into an extremely disappointing and costly experience. When the work was completed, we were initially told that two lug nut studs had cross threaded. After inspecting the vehicle ourselves, it became clear that every lug stud had been cross threaded. Rather than taking responsibility for the damage that occurred during the service, the staff repeatedly insisted that they were not at fault. Ironically, throughout every conversation, they continually emphasized that Subaru lug studs are well known for being easy to cross thread. If they are aware of this common issue, then they should also be aware of the proper procedures required to prevent it. Lug nuts should be started by hand for several turns before any tools are used, and the final torque specification for this vehicle is 89 ft-lbs. These precautions exist for a reason. Failing to follow them can easily result in damaged studs. I first spoke with David, who repeatedly gave the same explanation without addressing any of my concerns. I then spoke with Micah in person and requested to review the security footage so I could see how my vehicle had been handled. Instead of taking my request seriously, he chuckled , answered the phone to help another customer, then returned and asked if I wanted to schedule an appointment to have the damage repaired. I found that response incredibly dismissive and unprofessional. To make matters worse, I was quoted approximately $90 per stud to repair damage that occurred while my vehicle was in their care, bringing the estimated repair cost to nearly $1,800 for every lug nut stud . Fortunately, I have the knowledge and ability to replace the studs myself, so I am only spending around $100 on parts. Most customers would not be in that position and would be forced to pay an enormous repair bill for something they did not cause. I have documented everything, including photographs of the damaged studs and records of my conversations with the staff. What is most upsetting is not simply that the damage occurred, mistakes can happen in any business. What is unacceptable is the complete refusal to acknowledge the possibility that it happened during their service, the dismissive treatment I received when I asked reasonable questions, and the expectation that I should pay to correct the damage. I have never experienced such poor customer service. A reputable business stands behind its work, accepts responsibility when mistakes are made, and works toward a fair resolution. Instead, I was met with denial, repeated excuses, and a complete lack of accountability. Because of this experience, I cannot recommend this shop to anyone, especially Subaru owners. I will be sharing my experience anywhere I can in the hope that other customers do not find themselves facing the same unnecessary expense and frustration.

Disappointed & Frustrated If I could give zero stars I…read morewould! We had a deeply disappointing experience at Big O Tires involving the store manager, Samuelito Luna. Despite having a road hazard warranty, our claim was denied based on an incorrect tread depth measurement. Samuelito told my daughter to "go home and show her dad how to measure a tire," using a clearly inaccurate method that benefits the store. We have a recording to him admitting he told my daughter that! Samuelito Luna is training his staff the wrong way to measure tire tread!! YOU DO NOT MEASURE AT THE WEAT BAR! When my husband returned with her the next morning to clarify the mistake, the discussion escalated, and Samuelito refused to refund the cost. His only offer was that he might speak to the owner and maybe we'd see a refund next week. That's not accountability--it's deflection. Was my husband angry, yes, but he started the whole conversation calm but firm. As my husband and daughter were leaving Samuelito then proceeded to tell my husband, "Don't worry, I'll see you around". This experience has left us feeling misled and disrespected. Customers deserve honesty, not questionable measuring tactics and evasive customer service. We hope the owner chooses to take this seriously and restore some trust in their brand. DO NOT GO HERE! THIS PLACE IS A STRAIGHT SCAM!!!!!

They got me right in! Fixed the issues with my car and a bad antifreeze leak! Got me a ride home…read morewhile I waited and price quoted me with no fuss or changes!!! These guys are really great and easy to work with!!!

Customer service was great I'm glad I went here to get my engine checked. Thank you! Made my day…read morebetter knowing I don't have to worry about my engine.

It's called Phoenix tire now and these people are awesome in and out the door for 50 bucks they put…read morethe tire on and everything

This went downhill really quick!!!!…read more My barely used tire was old - as in from the 90s old. It shredded on the freeway, with the tread separating from the rest of the tire. Went to another tire shop to get this replaced and found out the true age of the tire and was told they should have never installed it. Plus, I found out that this place cross threaded my stud, which meant it couldn't come off. The new tire shop had to remove it and install another but was kind enough to take pics and give me the information to go in and complain to the shop. For Christ's sake - I am all for a deal but this place is grossly negligent and believe me, I will be taking legal action. And for the record - I asked about alignment when I was in. I notice that the owner says that they do this... I was told they didn't do it anymore.

So I just left this shop and had to come home and write this review…read more Outstanding customer service! Thanks for your help. Would highly recommend this shop.

We stopped in at Commercial Tire in Nampa. We pulled up at Commercial Tire and were completely…read moreignored for 5 minutes before I got out of my vehicle and walked inside to ask someone at the front desk for help, requesting / checking to see if one of their techs would please check air pressure in our tires. We were told to wait over by one of the bays were two techs walked back-and-forth a few times, where we were also ignored. We finally left after 10 minutes of waiting with absolutely no acknowledgment or service and promptly made our way over to Les Schwab on Nampa, about 5 minutes away. We were then promptly greeted at Les Schwab in a very warm and friendly manner by Joseph. Thought it might be a bad TPMS sensor in our sedan but Joseph checked all 4 tires and reported on the air pressure reading for each tire and inquired as to whether our vehicle had a TPMS reset button (it did not), offering to reset it. It was a night and day difference in service and courtesy at Les Schwab (5 star review) compared to Commercial Tire (1 star review posted here).