They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

On 2/27/19, my 2009 Ford Mustang was examined by Rich's Service Center LLC, and Estimate #9855 was…read moregenerated. This Estimate documented the need for the following replacements: (1) the oil pressure switch, thermostat housing, and power steering pump. On 4/10/2019, Rich replaced the oil pressure switch and thermostat housing. Immediately upon return of the Mustang, the oil-pressure gauge began to intermittently shift from E to F and the dashboard oil-pressure icon illuminated as well. On 4/15/19, the Mustang was returned to Rich's, to remedy the issues of the gauge shift and icon illumination. Bethany Silvia informed me that the problem remained and the condition of the Mustang was my responsibility. On 5/10/19, my wife was driving home, during which the Mustang began a "rat-tat-tat" sound that gained volume. She was less than a mile from Rich's and managed to drive there safely. On 5/14/19, I was informed by Rich that there was a problem with the Mustang "deep in the engine." I then picked up the car from Rich's and drove the Mustang across the street to Karns Automotive Sales & Service, for a second opinion. On 5/15/19, Dan Karns called and indicated the cause of the loud engine noise was the fact that there was no oil in the engine and no reading on the dip stick. Dan added five quarts of oil. The internal noise persists, and the car cannot be driven. A new engine is needed.

I was given a quote for a 535.00 starter replacement they charged me over 900.00 with no phone call…read moreauthorizing added charges do not trust them or Wes who I dealt with.

Great, trustworthy auto shop! Been in business for many years and there is a reason!read more

The jump start I needed happened flawlessly. USAA initiated this local service. A confirming…read morephone call to Columbus Square Auto was pleasant. The service person arrived within 45 minutes, was friendly and efficient. Thanks for a pleasant ending to a frustrating circumstance.

Incredibly rude to me! I broke down in a very unsafe place with my children and dog with me. The…read morepolice called for a tow since AAA service was going to take too long and where my car was stuck could have caused a bad accident. First, I didn't know were my car ended up because the officer told me we could be driven home and she would call me when the tow truck showed up, but didn't. I had to call the police dept to track down my car, and when I called Columbus the person on the phone said, "Yeah, we towed it, what are you gonna do with it?!" Umm, I was calling you to figure that out! Jerk!

I've been bringing my car to Guy's for regular car maintenance and repair for years and have always…read morehad a good experience. They aren't a place that is going to try to sell you on something you don't need, and are honest and up front with you about the cost of the repair. A couple months ago I was having problems with my battery. They told me to stop buy and took a look at it for free (ended up being a small issue that I was able to fix myself). I also have been able to leave my car overnight for an oil change without any issues. My only gripe would be the waiting area could use an upgrade, but other than that I could not recommend Guy's enough.

The absolutely the best service and oil in New London county. We have been customers for over 30…read moreyears and we have never had a problem. Emergency services are excellent

I called Bernie's service station to ask if a car could be towed at the owner's expense was told I…read morewould have to pay if I didn't like it to to a state representative I felt that was a very unprofessional response most likely will never use them do to the lack of professionalism

From the owner: Specializing in: - Towing…read more- Used Truck Dealers

I love these guys. They charge fair prices, and do good work. They have NEVER tried to upsell me…read moreand when a complex issue involving my transmission came up, they fixed it and charged me less than $200 for something the dealer quoted over $1000. Very busy though, so book in advance if you can.

The Best!!! These guys helped me when I was driving with my hazards on because my car sounded…read moreterrible. A guy here flagged me over and they fixed me up in a few minutes! It was lovely! They are fair, accommodating and quick. I wish I lived nearby so I could use them more!