I've purchased two sets of Nokian Tires for my Jeep and Subaru - awesome tires in the snow/rain/dry…read moreroad conditions. The guys here are first rate - no bs add-ons like every other tire shop. After the big snowstorm, my car was vibrating/shaking when I hit speeds of 35+. Stopped in to ask them if they could help - they told me the cause was ice/snow trapped in the wheel well and to simply get a car wash. If only all car issues were remedied by a car wash! Their honesty and dedication to customer satisfaction is unparalleled. If you're not buying your tires here, you are missing out!

Had a tire that kept going low. Took the car to The Tire Store and was in and out in less than 30…read moreminutes. They found a nail in the tire. Plugged and fixed. The best thing...No Charge!!!

I have brought my car to CIC-Rich's Service Center 3 times…read moreand every time I received excellent and expedient service. Don and his crew are top notch. Best place around for dependable, honest service

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

Several flags. They should've known a fuel pump shouldn't cost $900, and blamed the "supplier"? I…read moregot a "discount" when pushed back. I don't know if the supplier was over charging or City. Got defensive asking questions and noted it was inconvenient. Pleasant enough people, my vehicle was fixed but definitely not looking out for your interest. They're not looking for long term business. I'm looking for another mechanic.

The guys at City Tire are great. You always know how good a business is when something goes wrong…read more I purchased an expensive set of tires from them with a 80 thousand mile rating. I only got 30 thousand before there was no tread on them. Won't name the tire company but apparently they had lots of problems with this particular tire. John and his crew made this situation right for me. I have been going the City Tire for 20 years, and due to their customer service and commitment to having happy customers will be a local customer for many more years to come.

Samantha the manager is rude and doesn't know anything about customer service or like her job. She…read morehas no edict and should be an employee not a manager. Horrible. No quality.

Saw a similar review from a Yelp reviewer. Had a brake issue on a Saturday. Not sure if it could…read morekeep until Monday when I could take the car to the Dealership, I checked Monro website and saw several appointments for the afternoon. Making the appointment was easy, thus the extra star. But when I went to this brake service store for some brake service they told me they could not do the work that day. That they were busy. I understand places being busy, but it would have been nice if they took all those appointments off their website so the customers knew if the appoinments were valid.

I moved to area recently and have used this shop twice now, one minor and one major repair so far…read more The shop and staff are very organized and deliver as quoted. Also, their pricing is very fair. I would recommend them.

I had a muffler hiccup by way of a detached pipe to the front flange on my way home to Cape Cod…read morelate on a Monday afternoon. I looked on yelp for the nearest highly rated garage and A1 came up first. With 150 miles to go to get home, I needed at least a temporary repair in order to get to my mechanic where I live. I pulled in to A1 without an appointment and a really noisy car. They got my car patched up in less than half an hour and for less than $100. I made it home with no problem and I'm still shaking my head over my good fortune to find this honest business out of the blue far from home. Highest recommendation.

Allen was a tremendous help today. I live in Massachusetts and was purchasing a used car in…read moreConnecticut. It was last minute, but I found some mechanics listed on yelp who said they did mobile repairs and reached out. Allen was a great communicator and his price was fair for a pre-purchase inspection. He arrived exactly when he said he would and walked me through a multi-point inspection of the vehicle. He explained what he was looking for and how he determined if there was a problem or not. After a thorough check of the physical car, we went for a test drive and Allen again helped me understand what any areas of concern might be as he was carefully assessing the vehicle. He helped me find a few issues that were relatively minor. At the end we reviewed the inspection and discussed what the market value for the vehicle might be. I was fortunate (lucky) to find Allen available on such sort notice and am glad that I chose him for my pre-purchase inspection. I'm not sure I would have felt as confident in my choice to purchase the vehicle without Allen's expertise.

My camper blew a tire late in the night and Allen wasted no time to come to my aid. He saw me at…read morethe side of the road and wanted to help. Within 30 mins we jacked the camper and threw on the spare. He even escorted me to an air station to fill the spare to its limit. Great man to come to my aid, without my request, and me get my family back on the road.

It's with great regret I have to rescind this great review of five stars. Town Fair Tire New London…read morewent way downhill with John becoming the new manager. He just tried to bait and switch me. I called and spoke to Ryan. He quoted me $130 to mount and balance and dispose of four tires for my truck. When I got there. John stepped in and was very disrespectful and condescending and he said that since I didn't buy the tires there, it was gonna cost $300 in lieu of the $130. John is not a very good manager and I would definitely not recommend doing business with him. It's not the first time I had issues with John. He always tries to upsell and the price always seems to go up with these fees that we were never disclosed upon initial quote. If you decide to do business with John make sure you get it in writing. I will no longer be doing business with Town Fair Tire and whoever chooses to, be careful for the switch and bait.

Amazing experience start to finish ,,,, driving in New London I clipped a curb and took out a brand…read morenew tire ,,,, not to be late to catch a ferry I limped it to the ferry dock and caught my boat ,,, the next morningI called town faire tire in New London spoke with John he helped me facilitate getting the vehicle there and installed a brand new tire and they helped to get it to the ferry ,,,, John and his team are amazing and now you have a customer for life ,,,, You never forget when someone goes way out of there way to help ***** Five stars all the way

This was my first time here. The customer service was excellent- the gentleman at the front desk…read morewas friendly and worked hard to meet the needs of the customers. I had an 11:00 appointment for service and I was out shortly after 12:00- surprisingly fast. I also liked that they did not try to upsell by telling me I needed all of these additional services that were not necessary. I appreciate that honesty. I'll definitely be back!

Most straight forward no BS automotive repair place in the area! Excellent service at competitive…read moreprices.

I've been bringing my car to Guy's for regular car maintenance and repair for years and have always…read morehad a good experience. They aren't a place that is going to try to sell you on something you don't need, and are honest and up front with you about the cost of the repair. A couple months ago I was having problems with my battery. They told me to stop buy and took a look at it for free (ended up being a small issue that I was able to fix myself). I also have been able to leave my car overnight for an oil change without any issues. My only gripe would be the waiting area could use an upgrade, but other than that I could not recommend Guy's enough.

Efficient and honest . Great service and customer support. Best in the area for caring mechanics…read moreand delivery. Great crew!

Great service and will always do their best to fit you in, no matter what you need. They do a…read moregreat job with repairs, and never overcharge. In fact, the work that I had done, I expected to cost me a significant amount (based upon what I perceived to be the problem). The actual repair was a lot less and I came out of their extremely satisfied!

I've been using City Tire for oil changes for years and always been taken care of, but when I have…read morea cabin air filter replaced that I didn't ask for, for an additional 40.00, the kind of crap Jiffy Lube tries to do, then it's time to look for a new place for an oil change.