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    Perry's Decorative Concrete and Painting

    4.1 (13 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Perry's Decorative Concrete and Painting

    Epoxy coating

    Exterior staining

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    paint drips
    Jennifer J.

    Excuse me while I leave a very detailed review. I don't want what happened to us to happen to anyone again: If I'm being honest, I don't know why Ron does what he does. He complains about it a lot. Complains about past employees, complains about repairs, complains about past clients a lot (red flag) and generally talks a lot. How they respond to reviews also says a lot about the type of business they run. Perry's was originally hired to paint our kitchen cabinets. On the first day of the project we decided to also have them paint our main floor and a couple spaces up stairs as well. Ron asked for the opportunity, claimed this particular week was free to do that. We were already in the process of getting quotes to do it, so we decided to use them. Figuring it would make more sense to use one company. By day 2 of our project, I started to have serious regrets about hiring Perry's. I was hearing a lot of excuses as if the project was already being delayed before it had even really started. By day 3 I was learning new information about my cabinets that were removed on day one, that sounded shady. On immediate removal of the cabinets we learned that one cabinet had an issue. By day three, 3 were broken? Maybe this was due to a lack of communication, but weird news like this kept happening. A member of the staff was let go, while at my house. Regardless of why, it was talked about in an unprofessional manner the remainder of the day with me present. Not really something I wanted to be involved with. THEN at 7pm at night, that exact member that was fired RETURNED to my house to explain what had happened. He stated the foreman tried to fight him in my backyard TWICE!! He also stated that he was about to call the police, as he felt that threatened by Ron and couldn't get out of our backyard. I was obviously not around during that confrontation. He mentioned some other unsavory things that he thought, and were apparently said. But to be honest, I did not ever care to ever hear both sides. It made me extremely uncomfortable that that person returned to my home in the first place, and was all very much not OK. I didn't bring it up to Perry's at all until our project was complete because I didn't want to hear him go on about it. On day 3, I was also told that by day 4 the painting of the walls would be complete. However, nothing was taped out, spaces upstairs that were discussed for paint hadn't been touched so I was skeptical. Paint splatters were in all over our house: wood floors, granite and appliances. Ron said, "don't worry it can come off with a credit card". What?! By the end of day 3 I had scheduled a cleaning company to come for the next week to clean what I knew would be likely more of a paint mess. By the start of day 4 I just wanted my cabinets back regardless of the finish and for Perry's to just leave so I could hire another professional to fix it. I wanted to avoid being home the entire day, even though I work from home. I was no longer sure how to approach the situation, and the foreman seemed increasingly unhinged. Spoiler, the painting of the walls was not finished. Day 5, I stayed on trend of avoiding Ron and crew. By the end of the day the boxes of the cabinets were still not finished, entire portions were not touched. The upstairs areas that were to be painted were half done. The original agreed date for the cabinet doors to be finished was day 5, Friday. Of course, they were not completed. We were then assured, that by Tuesday they would be ready (they were "curing" in their shop) and everything would be complete by Tuesday. Tuesday rolls around, Day 6, for those counting. And I chose to be around. Fearing that if I wasn't I'd come home to more excuses as to why the project was still going. I can NOT make up how unfortunate of a day their last day on our project was. As I am working upstairs, I hear sudden yelling and panic in my kitchen. I come downstairs to a broken copper pipe originally connected to my fridge. One worker jumps into action, runs to turn off our water. While Ron worries more about yelling at another worker who apparently was the reason for the break. I grab a towel, and begin to help the worker who turned my water off as there is a literal flood happening in my kitchen at the moment. The worker who stopped the flood has, "seen this before", knows exactly what to do and got right on it. Thank goodness! I stepped outside with my dog, trying my very best to just calm down - as I am not over reacting at all (because at this point I'm dead inside lol). While I'm outside trying to escape this NIGHTMARE, Ron comes out talking about, honestly who knows. I was more focused on not freaking out at the moment. The worker who broke my pipe came out after him, and Ron lays into him with me right there. Ron fires him on the spot, and tells him to leave and that he's not getting paid. (There is a word count on here, check thumbtack for my full review)..

    After photo of Perry's job on our historic home
    Christopher B.

    Perry's were the the fastest getting us a very reasonable quote and scheduled us out only 10 days. They showed up on time ready to go, our house is 123 years old and needed far more prep than originally anticipated. Ron the owner didn't blink; he and his polite professional crew were up for the job. What was supposed to be a 3-4 day job turned into a 10 day job, but they stuck to the original quote. The work was flawless, they went above and beyond until the job was completed to perfection. There were nights the crew worked til after dark. No up-sell no "extras" couldn't be happier. Once they finished clean up was perfect and no one left until the property was the same way it was before they began. It's nice in this day and age to find a contractor who under promised and over delivered. Would recommend Perry's to anyone. Thanks, our house is now beautiful again

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    Review Highlights - Perry's Decorative Concrete and Painting

    Also Ron, the owner, replaced the rotted wood steps down to my patio and painted the steps to match the deck.

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    Trend Carpet & Tile

    Trend Carpet & Tile

    4.2
    (32 reviews)

    I hired Trend Carpet & Tile in August 2022 to refinish approximately 3,000 square feet of Brazilian…read moreCherry ¾" hardwood floors in our Naperville home. The company's name should have been our first red flag--"Trend Carpet & Tile" doesn't even mention hardwood floors, which isn't their specialty. My advice: look elsewhere. We worked with Sarah, the daughter of the owner, who lives in our neighborhood. She was not helpful when I first reached out with concerns. She told me their floors had a one-year warranty and there was nothing they could do. I then asked her to involve the flooring product company to inspect the floors, and invited her to come see the issue in person, as she had only seen photos. She never followed through. I suggested that the product they used might be defective, as the problems had worsened over the last year, but no action was taken. To make matters worse, we began noticing issues just 90 days after installation similar to what we see now. The installer, Andrew, dismissed our concerns and claimed it was normal. However, the problems continued to get worse. Sarah from Trend blamed our household for using a Roomba, having pets, and having children, all of which she claimed caused the issues. I told her that whatever products they used weren't durable enough for a typical household if that is what did the damage. She even went as far as blaming our use of Bona Floor Cleaner, which is non-toxic and widely recommended product with no complaints that I could find showing it damaged floors. Trend Carpet & Tile never specified the duration of their warranty or provided guidance on what floor cleaners to use or avoid. I never expected to need a floor refinishing just two years after installation! The photos clearly show that 30-40% of the floors look like now. They have large greyish/white patches where the finish has failed or warn off prematurely. These issues are not caused by a Roomba or cleaning products, but by a faulty product that Trend Carpet & Tile isn't want to stand behind. The VP of the company, Sara, was rude and only friendly when there was a sale to be made or a check to be collected. She seemed more focused on attracting new customers than resolving issues with existing ones. Despite their website "Customer Satisfaction statement" they did nothing to make things right with us. Buyer beware!!

    I have been using Paul and his team for years. They are reasonably priced but more importantly…read moretheir service is Great. Paul is very personable.

    Perry's Decorative Concrete and Painting - flooring - Updated July 2026

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