Appointment was scheduled for Monday Sept 8th. I called that morning when they didn't show up…read more They had claimed they had erred and put the appointment in their book for another month out, October 8th by mistake. I got a lot of apologizing but no one available to do the work, which has cascaded into negative impact on downstream work scheduled with other contractors on the overall project. To date, no one has contacted me to schedule the original work.

This was a terrible experience. These guys took advantage…read moreof a single mom and in my home screamed and insulted me in front of my children. They charged me $2200 to assemble my furniture and told me they weren't leaving until I do. I paid $750 already..which was too much for the job. They never went over hourly rate or pay with me initially. Then they called police on me and lied to the officer to say I wouldn't pay. I paid an additional $400. They also told me after calling police they weren't going to leave my home. These people are vultures. Beware of calling these people. They will cheat you out of money. If I could give no stars I would. They also kept taking breaks and smoking outside of my home and went to my garage. My autistic son has asthma. Never asked permission. Just took complete advantage of me. I was in tears after this.

David installed my closet door (barn door style). He was very communicative and professional. The…read moredoor looks and works great. I will use him again.

Back in May/June 2025, I hired Handy Gentlemen for interior work on my house. It is now…read moremid-September. David, the owner, seems like a nice guy, and he did a good job replacing the tiles on my bathroom floor, and he (mostly his assistant) did a lot of painting, which on the whole looks good. But see below... The big issues were what I discovered after he was finished and had left: fresh paint stains in multiple areas, including the wood floor of my 19th century house and even furniture - which I cleaned up. Splattered paint near the ceiling of my kitchen which still, three months later, has not been patched, paint stains on my oriental rug, a major purchase 40 years ago, etc. David said he would pay for the rug damage, and I only asked for 50% of the very reasonable $175 cleaning cost. David told me to bill him via Zelle, something I said I'm not sure how to do. He already has my Zelle information, since that's how I paid him for the work. But after messaging him and emailing several times, he has not responded. And I still have paint streaks on the wall and an unpaid bill. So I can't recommend Handy Gentlemen. I think part of the problem is that David is under-manned and a bit overwhelmed, but not responding to my messages is unprofessional.

These guys are very good at what they do and reasonably priced. Finish product looks great. Highly…read morerecommend.

Had a couple different spots we needed to get fixed. Someone came out for an estimate and then we…read morescheduled right away. Very responsive, and I thought he did a great job! Fixed our ceiling and 4 other spots. You can't even tell it was repaired! I am very happy with Ace drywall.

I am sharing my experience with the construction team for this Servpro franchise to help others…read moremake informed decisions. This review reflects my personal interactions and concerns and is not directed at Servpro Corporate or other franchise locations. After a water-damage incident, this franchise handled both mitigation and the beginning of a rebuild of my only bathroom. Mitigation took about three weeks. Although it initially appeared satisfactory, I have since been informed by my insurance provider and other professionals that moisture may have been left in the crawlspace, which has contributed to buckling in my hardwood floors. The floors are now raised and uneven, and this has caused structural issues in our hallway--including doors that no longer open and close properly following mitigation and the new subfloor installation. For the rebuild, my insurance approved the estimate on October 1st, and the franchise accepted an 80% deposit on October 7th. In writing, I was told that work would begin within one week of payment and that the bathroom would be completed in approximately 4-5 days. I have emails and messages documenting this timeline. Because this is my only bathroom, this commitment was essential. Despite these assurances, the project did not start on schedule, and the delays that followed were significant. Work that appears to require a permit under my city's regulations was performed without one. When I first asked about the permit, I was told it wasn't needed; after confirming with the city that a permit was required, I repeatedly requested that the franchise submit the application. Although they stated several times--verbally and in writing--that they would file it, the city confirmed on every check-in that no permit application had ever been submitted. After I requested permit and insurance information, the team stopped returning to complete the work. This occurred around week 7 of us living in a hotel due to delays and halted work. At this point, I have been without a functioning bathroom for more than 10 weeks and was displaced from our home for a total of 8 weeks. The bathroom remains incomplete, with only a toilet installed. I also have photos and message threads showing that the toilet I ordered through them was replaced with a completely different model than the one we discussed. I also included emails documenting the timeline they provided, which we now know they did not meet. It is almost December, and we still do not have a completed bathroom. I raised these concerns with the project superintendent and then escalated them to his supervisor, who asked for additional time to resolve the situation and "make it right." More than three weeks passed with no action, and the permit issue remained unaddressed. They sent an email saying they would file the permit and copied us on it, but the city confirmed that no application was ever submitted during that time. Daniel Baier has repeatedly been difficult to work with during this frustrating process. He has repeatedly made false promises that he won't deliver. We filed a complaint to his boss George Foster- who pleaded with us to let them "make it right". That was over 3 weeks ago and again, no progress has been made. They still have not filed for a permit in my city after multiple request and email reminders. We have no bathroom in our home after 3 months of working with this Servpro. I have called the city every day to check the status of the permit, which I am told there is no permit pending. Dan continues to tell us that he will do it right away when I remind him. 3 weeks later and multiple emails in between about it, still nothing. Newest update: They eventually agreed to terminate our contract after repeated requests to do so, demands for reimbursement, demands to address the floor damage, and after we filed corporate-level complaints. We did not reach a resolution on our concerns. Our contract ended around week 10 of the project. After 10 weeks, we still do not have a fully functioning bathroom. Had we known they would fail to perform within the timeline they provided, we would have hired another contractor for the rebuild from the beginning. As of November 27th, still no refund on any of our deposit.

When I first called, I spoke to a woman who assured me "100% guarantee" that there would be no…read moreglass and that the pool would be safe for the party with the kids.  Andres came out and reviewed the job.   He informed me that for $600 he would shop vac, power wash, and sweep the glass.   He ensured me that all the glass would be gone.   He told me he had to go back to the office to write up a contract. After I signed the contract, they sent out two young men with a new plan.   Now since I had paid, they had decided not to power wash and instead just to vacuum and sweep.   After the young completed they informed me that they were about to leave.   I picked up a piece of glass and showed it to them.   He said he'll call the office.   He called the office and then they changed the plan again and decided to power wash.   The young man informed us that he had never actually dealt with a situation like this. Upon completion there was still glass and dirt.   Here I am days later trying to do the job myself.   I now have cuts all over my hands and am spending hours trying to fix this myself. If they couldn't do the job they should have just told me.   They shouldn't have "guaranteed" that they could handle this.    Having failed miserably they should, in the least, give us a refund.     No supervisor was sent.   No one experienced to handle this situation was sent.   No one followed up to ensure the work was done correctly...and it wasn't. WE are disappointed and feel taken advantage of.   The party is Saturday and I'm still trying to fix the situation.

We had 90% of the interior of our 3600 sq ft house painted by Tadashi. I have heard nightmares from…read moremy neighbors regarding price estimates to have this job done and was dreading getting estimates. We decided to use Tadashi and we are very glad we did. The crew was very professional and did a great job for an amazing price. I will be referring them to all of my neighbors and co workers.

They painted pretty much the entire interior of our two story house and did a great job. The crew…read morecame on time, had professional and positive attitudes and a very competitive quote. The only thing missed was the powder room door which my husband and I forgot about as it had been removed prior and was stored temporarily in the garage. Our fault and I'm not worried about it too much as we will have them back for touch ups as needed. They even provided their insurance certificate when asked. We also were happy that they used Sherwin Williams paint to cover the horrific dark gold in the communal areas and dark blue in the bedrooms. So much brighter now.

Joel and his crew installed new drywall (Mud, Tape, and sanded) for my Elgin friends fully…read moreremodeled 4-season room. They not only enclosed the area to the rest of house in order to keep the dust out, they were prompt, professional, kept me well informed, and completed a 5-star job on time. I HIGHLY RECOMMEND Joel's company for any drywall or painting needs. Thanks Joel for an OUTSTANDING Job! Jeff B.

I cannot say enough good things about Joel and his crew. They did a phenomenal job, are reasonably…read morepriced, and were all-around friendly and professional. I can't even tell where the new ceiling patch is, and I am so happy I hired them! I would use this company again in a heartbeat!

We hired Ben 4 years ago and were so impressed with his work that we had to have him come back for…read moreour most recent project. I'm so glad we did! As before, he was an incredible professional. Responsive, respectful, meticulous, knowledgeable, flexible, and an overall pleasant person to interact with. There was no part of our project that was too big or too small and he was willing to go the extra mile. He was more than worth the cost of the projects! We'll definitely call him back for our future projects. Thanks, Ben!

We used Ben in the past and were pleased so we just used him again to paint and repair drywall. He…read moredid an excellent and professional job. He painted our family room, kitchen, two hallways, bathroom, and refinished our bathroom sink cabinet. He works alone so you don't have a crew to deal with. He easily does the work of two and completed all our work in five days. He is punctual and reasonably priced. He also helped with color selection. We will be having him back in a couple of months to paint two more rooms. He genuinely cares about his work and customer satisfaction.

We had a complete bathroom and laundry room remodel recently and hired RJ Zahrndt Drywall to…read moredrywall and tape the rooms. This was not an easy job, as it included closets tight spaces and a lot of corners and cuts. RJ did an amazing job! He worked very hard to get the job completed in time to meet our tight schedule. His prices were extremely fair and the quality of his work was fantastic! We've already begun lining up our next job for him. Normally we'll get 2 or 3 bids. Not now. We're going straight to RJ. Thanks for doing such an amazing job RJ! Norm Lippelt