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    Personal Plumbing

    4.3 (184 reviews)
    Open Open 24 hours

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    Photo #1 - before Personal Plumbing's work.
    Tony Y.

    I had posted my previous subpar experience with Personal Plumbing not too long ago. I thought I'd give them another shot since they did offer me a complimentary maintenance service as a "make good" from last time. Unfortunately they couldn't even get this right this time around either. Basically I called them earlier this week on Mon or Tue to come out to help flush our tankless water heater as well as check in on a high water pressure issue that I've been noticing. I spoke to someone at the office named Jimmy, and we scheduled an appointment for a 2 hour window between 10am-12noon on Friday - plenty of lead time since it was several days away. Jimmy did tell me that the technician will call or text when he's on the way. Okay sounds good. I cleared out work meetings on my calendar so I can accommodate this 2 hour window. Friday rolls around and I'm waiting for someone to call/text to let me know they are on the way. Nothing. I decided to call their office at 12:30pm to check and see if anyone was coming. The phone was picked up by an AI robot call responder that tried to sound human and ultimately wasn't helpful - it just told me that someone will call me back. I thought this was ironic since their company name is "Personal Plumbing". I get a call back an hour or so later from Lukas who was my first point of contact from my previous job request. He said he wasn't able to come out today but told me he will check back with the office to see if any rearrangements can be made. Then, almost another hour later I get a call back from Jimmy at the office asking what time they can send someone out on Monday. At his point, most of the day is wasted and I'm done waiting around for them and told them I will work with another plumber instead. In my total experience with the company, the (live) people there are all very nice and polite, so this 1 star rating isn't to report rude behavior. The primary reason I'm giving this a low rating is that they are simply NOT RELIABLE as a service provider.

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    3 years ago

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    JJ A.

    Thank you so much for the great review Alex!

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    3 years ago

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    JJ A.

    Thank you so much for the great review Gayle!

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    JJ A.

    Thank you Joseph!

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    3 years ago

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    JJ A.

    Thank you so much for the great Review Parisa!

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    6 years ago

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    JJ A.

    Thank you for the great review Jeff. We appreciate your business.

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    4 years ago

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    JJ A.

    Thank you Barb for your kind and positive review!

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    Page 3 of 5

    Ask the Community - Personal Plumbing

    Review Highlights - Personal Plumbing

    Bob from Personal Plumbing, Heating & Cooling recently sent a crew to install a new hot water heater in our home.

    Mentioned in 39 reviews

    Read more highlights

    Airtime Plumbing Heating and Air

    Airtime Plumbing Heating and Air

    4.8
    (69 reviews)

    I recently used Airtime to inspect the malfunctioning furnace for a rental condo I was selling, and…read morethe technician arrived promptly on a Monday morning and discovered the heat exchanger was cracked, so the furnace had to be replaced. The buyer had scheduled their property inspection for Wednesday morning, so I was pleased when the technician provided with a very competitive bid on the spot, and got the new furnace installed that afternoon. Fast forward to a couple weeks later when I ran into the same issue two days before another unit was scheduled to have its annual Section 8 inspection completed. Once again I got a same-day replacement at the same great price. Since then I had Airtime replace the furnaces in two more units (four total), and just had them change out a broken garbage disposal and water heater that was on its last legs--suffice to say their plumbing division was just as efficient and professional as their HVAC techs, and the pricing for those was extremely competitive as well. In short, I highly recommend you contact Airtime for any HVAC or plumbing needs you have. You won't be disappointed.

    My first experience with Airtime started with the friendly, professional and easy to talk to…read morescheduler, Angelina, She was kind, easy to work with and did not pressure me. Today Rick, the tech, came for a overall servicing of my ancient AC. He was cheerful, professional, polite and ensured my carpet would not get dirty with his booties, Thank you. He went out of his way to be transparent and show me all the procedures and diagnosis. He was honest and fair. What a joy in these "anything for money times". I'm sure I will need a new system in the future, but money is tight and it's a big expense. Their supervisor Travis should be proud of his teams and I will call them again and re commend them to others. Many Thanks

    West Coast Heating Air Solar Plumbing

    West Coast Heating Air Solar Plumbing

    4.9
    (1.4k reviews)

    Just like many other solar system owners in SoCal, we were notified that the solar company that…read moresold us our system filed Chapter 11 bankruptcy--leaving us with a completely useless warranty and no support. Insert heroes at West Coast to save the day! We were unsure if the solar panels on our home were functioning properly, so my husband and I reached out to West Coast to have our solar panel production evaluated. The entire process from start to finish is what I call "white glove" service. They made everything so easy from scheduling, offering e-docs, ease of payments, etc. Jesse was our representative and was so professional and provided on the spot reporting + e-documents for our records and reassured us our system was working perfectly! Finally, a win!!! No up-sale, no nonsense, no shady business. Clear cut and super amazing service. I can't express my enough of my gratitude for an honest and wonderful experience through and through. A complete and pure gleaming 5 Gold Star recommendation for West Coast and their entire process, team, ethics, and effort!

    Such a positive experience! We were a new customer and was able to schedule an appointment within a…read morefew days for an HVAC maintenance. Very fairly priced with good communication. Juan was amazing! He came by even after hours and did such a thorough job. Answered all our questions and provided great tips for ongoing care and maintenance. Highly recommend asking for Juan!

    Personal Plumbing - plumbing - Updated August 2026

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