Very happy with the services provided and the follow up from the team. From the first time they came by, they were prompt, professional, and honest. They helped us remove a sink, cut granite, and install a new sink, faucet, and disposal. Some plumbers we called would only commit to one part of the job, so we really appreciated that they could handle it all. They did proper preparation, measurements, and we are quite satisfied with the result. read more

Bob has always been our go to plumber. And, this time was no different. When are water hearer needed to be relocated to make drywall repairs, Bob quoted us a fair and reasonable price. His team was on time and got the work completed in an efficient manner. He was able to provide a turkey service and I would highly recommend his services. read more

Today was a very stressful day. Our neighbor notified us that there's a leak coming from our water pipe that caused water damage to their property. I called Bob at Personal Plumbing to come out and take a look at the leak for me. He found time out of his busy schedule to help me out. Long story short Bob found the problem and took care of it, like BALLER. Bob is the most honest and trustworthy plumber I have ever used. I cannot say enough good things about Personal Plumbing they go above and beyond what is expected. This is my second time using them. I will be a life long customer. read more

The service technician was advised that I felt the fees had not been clearly explained and I asked him to please let office know. I signed and paid because I did not want to hold him up for what I felt should be discussed with office. After not hearing from the office I left my comments and was then contacted. My understanding was there was a $95 minimum to be applied if work was done. Work done was about 15 minutes so I feel I was mislead and severely overcharged for services. read more

Ryan at Friendly Flooring recommended these guys so I called them and I am glad I did. Bobby (from NY) has been working at my house several times the last 2 weeks as we remodel our upstairs guest bath and master bath. In the master we had Bobby move hot& cold copper pipes in the wall to fit behind the double vanity. He also installed a spa/tub, tub valve/overflow and drain, shower faucet valve and came back and did the trim after the tile guy completed his part. I would call these guys for any project your contemplating. Bobby is super polite, cleans up and does great looking work. read more

Good work, decent prices. Will use them again if I need too. Installed new sink, faucet & disposal I had purchased. Also fixed my toilet for me. read more

We had a few plumbing issues ranging from water heater pressure valve, to kitchen sink garbage disposal. I am really happy that I made the right decision to pick Personal Plumbing. Bob called me soon after my initial inquiry online, and was very responsive via text for the estimate, and being open and honest on the work and pricing. The technician came next day, completed the main jobs, took care of a few small items without extra charge, and explained in detail how things work and what kind of care needed. He was very pleasant to talk to, without being pushy for more work. They are reliable and trust worthy, plus their price is very competitive. I think I just found a plumbing company that I can rely on for all future needs. read more

We had a leak under our kitchen sink. Called Bob and he had Chris out within an hour. Can't say enough about this company and their dedication to their customers. They couldn't find the leak however recommended that we replace the faucet that is at least 16 years old. He didn't charge us for the service call. I'm going out this weekend and purchasing a new faucet and will have Bob install it. read more

They try to dazzle you how professional they are, how on your side they are. Ex military owner. If you fall for it and go with them you soon realize that they are not taking responsibility for their own screw ups. Contrary they try to shift the blame onto the customer. They are also ridiculously overpriced and you are not getting services better than their cheaper peers. read more

As in the past, Personal Plumbing has exceeded our expectations. When I called the office to inquire about some additional work besides some major plumbing performed last summer, I was greeted like a repeat customer, and the technicians showed up within a couple of hours. As well as the clear, concise estimates of the repair, the plumber Rich came in the following day right on time, and I know the removal and replacement of the fixtures, after damage from hard water, was a hard job. Courteous, professional, efficient, and reasonably priced. I also appreciate the text messages confirming technician is on his way. A job well done, excellent customer service and professionalism , which reflects a great management. read more

Our go to plumber after multiple service calls. This time around they were able to fit me in with very short notice and support my kitchen remodel needs. I have to say, the level of experience has been exceptional and their demeaner and courtesy is always at the forefront. The results show, as a result of good solid performance. They will be back shortly to round out my remodel project and its nice to know that I can count on them without a doubt in the midst of all the other various issues that arise during a remodeling project. Highly recommended. read more

We had an emergency issue with our dryer so I called Personal Plumbing. My call was returned promptly and Tim from Personal Plumbing was able to come out the following day! I was happily surprised since it was 2 days before Christmas! Tim arrived early (:)!) in the 2 hour time window and was able to fix the dryer. He also took care of a few other minor plumbing issues and was very helpful. He was professional, friendly and knowledgeable. Thank you Personal Plumbing! read more

We have a vacation rental that needed a leak fixed quickly. Within 2 hours the job was complete! Personal Plumbing to the rescue!!!! Thank you! read more

Thanks Bob, Wendy and Cathy for completing the water filtration system installation at both my house and that of my fathers in Encinitas. Our systems were both very old and with most things came to the end of their useful life and were replaced with a Halo water system that I understand is manufactured in Carlsbad. Much better tasting water and easier on the water appliances within the house. Thanks Bob and crew...We'll see you again when we need your plumbing expertise! All the Best, Jim and Kim and Tom Grant read more

Not a good experience! The undersink filtration system was not installed correctly and spout completely loose. When asked to fix it was told they don't fix after install and very defensive although it was only a few days later. The plumber that arrived smelled heavily of cigarette smoke and did not seem knowledgeable at all. read more

I hired Bob Muller (Personal Plumping) to install 2 toilets in my rental property in Escondido in August 2018. I could not be more satisfied with this experience. Bob is very knowledgeable, professional, and very easy to work with, and that is an understatement. From the start of the project he spent quite a bit of time of time on the phone to answer all my questions and giving options for what to do with those old toilets... The fellow he sent (Michael) was simply awesome, on time and did everything correctly (I did my own research, and I happen to have replaced toilets not too long ago at my house in San Diego). A glitch happened during installation, and one of the toilets did not fit in the space (that was my fault)! Michael fortunately recognized this immediately and saved us a ton of headache. I had to replace this toilet with one that works a couple of weeks later and there were no issues with Bob or Mike. Did Not even charge me extra for this delay, or repackaging the toilet that did not fit!!! I would 100% recommend those guys. They definitely know what they're doing, their work is high quality and their quotes are pretty competitive. They are my go to plumbers in North County. I also do like the fact they email you an electronic invoice for better record keeping. read more

Recently had a leaky faucet and did not have time to call around for estimates. Figured this is a local company and needed to find a good plumber. We did not find a good company and will never use them again. For minutes of work and a part under $20 we were over charged. When I called the owner the next day to question this charge and give him the opportunity to make it right his only defensive response was " you do not know my expenses, you do not run my company, you agreed to the cost, you can call any plumber and it will be the same cost." When it was clear he would not make it right, I stated that I would be sharing my story on Yelp. He said "I do not care, I have hundreds of 5 star reviews and you can call around that is a fair price." Well, I did call around and you grossly over charged. I can see now from reading other poor reviews the owner will respond to this poor review with the same cavalier response he gave me on the phone. So, move on to the next company, lots of plumbers in town! read more

I highly recommend Personal plumbing. I have used them the last two days twice. They have a wonderful office staff who communicate beautifully with you. Their plumbers are great. Elias came today to help me reinstall one of my toilets. He was very efficient and nice. As well as knowledgeable. Kathy in the office who answers the phones is very personable and keeps in touch with you throughout the process. Great service. read more

We needed camera work done for an obstruction in our main drain line. Ryan and his colleague did a very meticulous job identifying the obstructions (tree roots), their location, and repeatedly verifying the exact locations. The work quality and communications were excellent! read more

Discovered that the original enameled, cast iron sink in one of the bathrooms was chipped and rusting through, causing a leak. Bob was very quick to respond to my inquiry and immensely helpful throughout. I was kept informed every step of the way and Ryan was right on time. Ryan did a fantastic job despite some issues with plumbing circa the early 1960's and I couldn't be happier with everything. I will happily call Personal Plumbing again and recommend them to anyone who is in need of plumbing assistance. read more

Reposting from my review of Personal Plumbing on Google. Our water heater started leaking Friday afternoon. We hired Bob Muller before and after Googling his name found out he was with Personal Plumbing. We called and he responded quickly and got us a next day appointment. Ed arrived at 10am (the window they provided was 10-2) and did a great job. He really took care of the whole installation. It was a tight squeeze and he had to help with a furnace pipe that was in the way, and also had to reroute the water line that fed the booster pump b/c he felt it was too close to the top of the water heater. I felt like he was being conscientious about the whole thing and wasn't just running thru the motions. He also moved at a good pace which was appreciated. read more

Pick Muller Plumbing! This company is absolutely fantastic, we wanted our old 1969 style bathroom redone and they beat everyone as far as pricing and prompt service goes! read more

Personal Plumbing Heating & Air Conditioning - Pick Muller Plumbing! This company is absolutely fantastic, they are prompt and they will beat everyone's pricing. Amazing work!! - Plumbing Near Me - Oceanside, California

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Bob's service and response was invaluable. Our upstairs bathtub had sprung a bad leak and water was literally "showering" down into our kitchen counter and breakfast nook! Apparently the builders did a poor job connecting the bathtub drain and when our houseguest took a shower above us we experienced the consequences! Upon shutting off the main water valve to our house I called "Bob" immediately and within 2 hours they arrived to survey the issue. As mentioned it was merely a poorly attached tub drainpipe - but since we had never used the Jack/Jill bathroom before, there was never an issue till yesterday. Anyways, within an hour the problem was diagnosed, repaired and tested, and only a small 6" x 12" hole had to be cut in our ceiling below the drainpipe to determine the cause of the leak. Fortunately we didn't require any remediation as the leak only happened for less than 15 minutes, so we were lucky! Bob's team handled this job PROMPTLY and PROFESSIONALLY and very REASONABLY! I can highly recommend Bob's Personal Plumbing to anyone who has any sort of plumbing issue - we used them in our previous home in Encinitas, and now as well in San Juan Capistrano. You won't be sorry you did!! read more

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Our water heater broke in the middle of the night. I had used Bob in the past when we had a minor plumbing problem, so I contacted him and his guys came over at 12 the very day. Fast, and efficient! Personal Plumbing to the rescue! They are our go to Plumber from here on... Thank you! read more

Ed, our service tech, was friendly, easy to talk to, efficient, professional, and knows his way around plumbing. He looked at all of our projects, told me what needed to be done and got to it. It's a pleasure to have a service tech take his time on a job and not race through to get to the next one. Ed allotted enough time to accomplish everything. He worked carefully to auger one of our toilets due to a drain clog without damaging the unit. However, the toilet will have to be removed on a second visit once we purchase a new one because, unfortunately, the clog (whatever it is) won this battle, despite Ed's tenacity. I highly recommend Personal Plumbing, Inc. and Ed in particular. I'd like to say his work is "plumb dandy!" read more

Consummate professionals! The main water line to our house was leaking. We received one estimate of anywhere from $1200 - 1500.00 dollars. I then sought an estimate from Personal Plumbing for a fraction of the above quote. All the online ratings motivated me to choose them; those ratings were SPOT on. From my first phone call to the very end, I was impressed with the communication, customer service, work ethic (I can go on...). Always on time and even early at other times. Without hesitation, I recommend Personal Plumbing! You will NOT be disappointed. read more

Our garbage disposer stopped working and the flushing mechanisms on three toilets were ready for new replacements, and the base of one toilet seemed to be leaking. Fortunately, we had a referral for Personal Plumbing, Inc. and the owner sent a very competent and very personable plumber, within a matter of hours after my call for help. Their prices were more than fair. Also, their plumber discovered that the bolts securing the kitchen sink in place, were very loose and the sink was in danger of dropping completely out. So he tightened them with an appropriate tool, and needless to say, this was the potential for a very expensive accident. I have used many plumbing firms over the years and I give this company my very highest praise and definitely recommend them as your "go to" Plumbing Company. Don Cottle read more

Long story short, I had a sewage back up in my shower, I called Personal Plumbing because I had used them before and trusted that I would get good service at a fair price. After charging me $500 to clear the drain, they told me I had a tree root problem. They gave me an estimate (I was naive in thinking that this small locally owned company was offering me, a repeat customer, a fair price) The estimate was for $1650, I called Bob and talked to him personally about reducing the price considering I was a repeat customer, his exact words were, "if I give you a discount on the service, then I would loose money if I have to do any warrenty work". He couldnt tell me how long of a warrenty they could offer me on my pipes after they clear the line until they are able to look at the pipes after the roots are cleared. I agreed to the work and they came out to start, 1/2 way through, I approach the plumber and asked him what kind of warrently am I looking at based on my pipes, he said, "we NEVER issue a warrently of tree root work, company policy" So I tell him about my conversation with bob, he calls bob. Bob offers me two options: clean up and leave and I don't pay anthing or continue with the work, pay full price and he would give me a 1 week warrenty. His plumber strongly advised that I continue with the work considering another back up could happen anytime and if it were his house, he would continue. So I did. Their equipement (the knocker) could only reach 60 feet from my clean out, the camera went further and ran into a root intrusion at 71 feet. Their equipment couldn't reach it. They suggested that I install a double sweep clean out at the cost of $3500 in order to clean the roots. After paying Personal Plumbing $2210, I was still left with roots in my pipes that they couldn't reach. Based on their assessment, the tree that was causing the intrusion at 71 ft was owned by the city, I called the city and told them the whole stroy. They suggested that, instead of installing a cleanout, hire a plumber that had a longer "knocker". I was again, naive and didn't know that that existed. So i called Bill Howe. Bill Howe came out, ran their knocker 111 feet at the total cost of $223. ($154 for the first 100 feet and $69 for each 25 feet after). I paid personal plumbing 7.6 ($2210) times what I paid Bill Howe to do, and they did an additional 51 feet. (leaving NO tree roots in my pipes) Bill Howes plumber also ran his camera the full 111 feet to make sure that the pipe was cleared and didn't charge me a dime for that. Just wanted to show me that they did what they were hired for. I emailed Bob and explained everything, suddenly, the very responsive bob is now silent. No response to my email. I'm asking him to explain why the inflated charges or what special service did his company give me that justifies such an increase in cost for the same services from another company, especially considering Personal Plumbing left me with tree roots still invading my pipes because they lacked long enough equipment to reach it. I'm asking for a reimbursement for some of the money I paid his company based on the very contradictory "warrenty' information, the inability to complete the job and the inflated costs. Not such a short story! Good luck with any plumbng issue you're having (if your reading this you must be looking for a plumber, do your due diligence by getting a couple estimates. tw (Bill Howe's estimate for a double sweep clean out was also $1000 less than PP) read more

Wanted a toilet installed and the technician arrived 2 hours later and did a perfect job. He was professional, prompt and kind. Couldn"t be more satisfied. Bravo to Elias for his great work. read more

Bob is as good as a great plumber you can get in this day! He is reliable,honest,fair NO nonsense and knows exactly what his doing. A great person and company to have known to get the jobs done. read more

This review is surprisingly for.... actually not doing any repairs! I'm not new to home renovations or repairs but have not had to replace a toilet yet. There was a smell whenever one of the toilets was flushed. A quick search online suggested that the wax ring might need to be replaced. I reached out to 8 plumbing companies and 7 of them were happy to sell me the service (some prices were doubled the other's bids). Muller Plumbing Services was the only one that actually read my message with the full description of my issue. From what I had disclosed, Robert was able to tell me that my problem was most likely not the wax ring and he does sell services/products that are not needed nor would it fix the problem. I did a little more research and it turned out that Robert was correct and I ended up saving hundreds of dollar and hours of headaches. I'll definitely give Robert a call should I need his service in the future. read more

I'm a residential designer and licensed general contractor with clients throughout San Diego. Bob and his crew have worked on quite a few of my remodeling projects over the past two years, including several that involved substantial, complicated plumbing moves. Bob always shows up when promised, works quickly, and takes great care to ensure that the work is done correctly and well. His pricing is also very fair. I highly recommend Bob, and Muller Plumbing Services! read more

Worked with this plumbing company on a couple of jobs so far, and I have to say they are honest and they know what they're doing. If you've had experience working with home repairmen, you'll know how rare that is. You've just found yourself the perfect plumbing company to work with, congratulations. read more

This company converted an electric stove to gas and sent out two professional men who completed the job in good time. The owner is responsive and places high value on customer service. Thank you! read more

I had almost all faucets replaced in my house. They were on time, professional and cleaned up after themselves. They were very helpful in researching the necessary parts and even brought it with them to complete the job! I would definitely recommend them and use them again! read more

I've used them several times now and even had them put in a whole house water system. They do a good job and if something needs to be addressed from a previous repair they are great about coming back out to address that and giving notifications when the appointment is booked and when they are on their way. read more

Called and scheduled a service call Saturday to repair a copper water line leak(pin hole) found Friday night behind bathroom wall. Ed arrived well in advance of appointment time and conducted himself professionally. Inspected, verified, repaired and re-tested in short order. The leak was small but becoming very serious and sheetrock damage was minimal. The invoice was very reasonable. I would gladly recommend Personal Plumbing, and I would use their services again. read more

Ed came to my house to replace two toilets. After realizing that one was broken on delivery (from an outside source), I had to reschedule another visit from Ed. He was punctual, both times, very efficient, and friendly. Their service was a great value at a good price. I would gladly recommend Personal Plumbing, and I would use their services again. read more

This is my 5th time using Personal Plumbing and as always they didn't disappoint. I woke up with my garage floor flooded and quickly determined that my water heater decided to checkout on me. I texted Bob for a quote and I didn't even bother looking for another quote as I knew from experience that his pricing is always fair. He initially estimated Friday as the earliest to send someone over, but he was able to schedule it for the next morning instead. The technician they sent, Ryan, did an excellent job. He was quick, but meticulous. He also patiently explained and answered my questions. My sister who lives in the Bay Area is jealous that I found an honest and dependable plumbing service here in Oceanside. read more

I had a great experience with Muller plumbing. they provided excellent service and a fast and efficient manner with a very pleasant attitude. read more