I can't say enough about Centrex Pest Control Team. from the moment I contacted them they were…read moreincredibly responsive and accommodating. I called a few companies either the prices were outrageous but also the customer service sucked. I had a roach infestation out of no where I never had it before. I was panicking and stress at the same time. the moment I called a nice lady explain in detail how we can get rid of them. She emailed me a prep sheet and she went over the phone with me step by step. I had a lot of questions and she was so patient with me. I wanted treatment asap. In 2 days they were at my house. They were available the next day but I needed time to prep. A techician by the name of Devin arrived in the window that the lady over the phone Camille told me. He helped me with my pets to take th out of my house and he also explain to me the process. Very nice young man. They said they would come back for a follow up. The first spray was great I didn't see no activity but they still came bat 15 days later to do another treatment. Now I hired them for monthly services. The team is fantastic and their prices are affordable. I recommend Centrex Pest Control. Thank you for your services

I'm leaving this review based on multiple bed bug related visits to my apartment over the last year…read moretreatments and follow up inspections about six total visits overall through my property manager. The biggest issues were professionalism and care of the unit. On one visit, the technician made statements implying I was the source of the bed bugs that I "brought them in." Regardless of cause, that kind of blame felt inappropriate and unhelpful, especially when the problem appears broader than one unit. On the most recent visits, my apartment was left in worse condition than before the room was left heavily disturbed, there was noticeable residue left behind, and afterward I observed damage that was not present prior to service window covering, curtain damage and new scratches scuffs on my wood floors and furniture. This was a stressful experience, and I expected better care and communication especially after repeated visits. Because of the repeated issues, the condition my unit was left in, and the way the situation was handled, I would not recommend this company.

Good friendly service. Very professional. Prices were reasonable. Gave us exactly what we needed.read more

professional & attentive to my property needs especially to the pesty ant problems. thank you sean…read morefor taking extra care

Had a gopher. No longer have a gopher. I'd say that would be a success. The staff were nice and on…read moretime.

Owner tried to hustle me for $6000 of repairs he said my attic needed when I called a different…read morecontractor it was just $350 for a single sheet of missing insulation over a single room. This is after paying that much already for attic remediation, which after seeing the work was not worth the extreme expense, nor hassle the company will put you through. Nearly every time I called for service that was botched. Either they came on the wrong days, or came to do the wrong service. Would then say they would need to charge me to come out on the correct days or do the correct service, but would then "make exceptions" after I would complain to the owner that it's their mistake, not mine. When I would point out they are trying to charge customers for their own errors everyone would say it's just company policy. Buy they'd make a big deal about making an exception for this one time, like I should be grateful. Gopher service was also a nightmare. After not taking care of the gopher over multiple visits they stopped coming. When I called to ask why they stopped coming, and pointed out that they said they guaranteed the work, they said oh then it must be different gophers in the same spots and same behavior somehow, which conveniently isn't covered. Was told I had to pay for a second gopher service for them to finish the job. After wearing me down with argument after argument I just caved and paid for the second service to get the gopher removed out of exhaustion and desperation. Stupid of me, I know. For the quarterly service they do not top up the bait stations every time, and the spider spray does not work. Went to go cancel and surprise, you guessed it, they want to charge a cancellation fee that's more than the quarterly service itself. Everyone at the company will point the finger at someone else for the constant mistakes and failures, and they are hidden fees and charges everywhere, it's so exhausting I just got tired of dealing with them, which honestly I think is part of their playbook. The tipping point for me leaving this review was the attic repair estimate. After seeing how they quoted me $6,000 for a $350 repair that was the nail in the coffin that they were absolutely taking advantage of us the whole time. I would never recommend.

My husband and I moved to SCV two months ago -- somehow we ended up with German roaches in our…read moreapartment almost immediately! We have never had a bug infestation and keep our space quite clean, so we were worried they just lived in the apartment complex we moved to. Robert came out and immediately identified the type of roach, explained why it likely happened, and proceeded to promptly take care of our (disgusting) issue. Robert said that these types of roaches are common for people who recently moved or ordered new furniture that comes in boxes from warehouses (where they likely came from). I really hate bugs and having an infestation made me incredibly anxious -- but Robert was super kind and understanding with me every step of the way. He even spoke to me on the phone for 25 minutes after treating our apartment to explain everything to me and make me feel better about the situation. He was super kind, understanding, and patient. I'm currently writing this as Robert came back to our apartment, simply as a courtesy to spray again (so we could have better peace of mind). I'm just blown away by Robert's kindness, professionalism, and my overall experience. Robert and Dewey Pest Control are the best when it comes to pest control in SCV. Thanks, Robert!

I must say, Robert's professionalism, knowledgeability, understanding, experience and patience is…read moretruly top knotch. Robert, Hilda and Tony, you are all what excellent customer service is truly about. Dewey will continue to exceed and transcend like no other because of you all. Thank you! What a gem of a company in SCV.

I connected with Steve after noticing activity in my shed. He responded promptly, quickly…read moreidentified the issue, and executed the plan. He installed wooden barriers around the shed including the roof and integrated grates to prevent reentry. He also identified a problem with my dryer vent, cleared out the debris, sealed the openings, and properly routed the vent through the shed with a clean exterior exit. Throughout the process, Steve demonstrated a high level of expertise and attention to detail. I would confidently recommend him for any extermination or related work.

Had a roach problem , that needed professional help . Steve answered & sent Keith to take care of…read more the roaches . Immediate results, there were some stragglers that were taken care of in the 2nd treatment.They were honest a straightforward in letting me know it may take more than one service. I was happy to with the 1st treatment , so I decided to have them spray a preemptive strike in some adjacent room just to be sure there were no surviving roaches. Going to give it a couple of weeks , I'll update Thank you Steve & Keith

We have used Panther Pest Control for the last 7 years, and it's so refreshing to have an honest…read morebusiness that has fair prices and an incredible team. Susan, the owner, is such a kind and knowledgeable professional. Her customer service and dedication to her clients is impeccable. John and Kyle are the techs that usually spray our outside yard for spiders/ants, and maintain outdoor rat bait stations etc. They are so polite and thorough. I love that they even remove any spider webs, which makes outdoor patios so much more enjoyable. I also appreciate that having these things done to the outside means we never have to spray or do anything indoors. It's worth the peace of mind to keep our yard and home pest free. We highly recommend this company!

We've had Panther for well over a year and George is so AMAZING!! He's so knowledgeable and always…read morewilling to spray wherever I ask him to! We've had a few other pest control companies before but they've never come close to Panther's quality of service. Their customer service is amazing and they answer every time I call! Pricing is very reasonable and the best we've seen in SCV for the excellent service we get. I haven't seen any bugs inside my house and that's what truly makes me happy! You will not be disappointed with Panther!

We contacted a lot of pest control companies in the area for preventative maintenance. The quotes…read morecame in but, they weren't as timely or professional as Hydrex. The technician showed up on time, within the appointment window. He was knowledgeable, personable, and respectful of our property. Happy to have found them.

Just started our service and already noticeable difference with the amount of ants around our home…read more The service guy (I forgot his name ) was super friendly. Best price we're quoted out of any company around us with the most amount of visits. Definitely worth a shot.

Jeff is very friendly and professional. He always is on time and does a great job. For a small…read morecompany he does a great job. If you have any problems and call him he gets right back to you. He always is there if you need him to take care of the problem you having. I would recommend his pest company to everyone.

If I could give 0 stars I would. The only reason I am not currently signed up with my previous pest…read morecontrol who I absolutely adored is because their schedule got full after I left for a year out of state and came back. First of all it took them 5 times coming back to fix the ant problem in the house since the houses in my area are known for that. My previous pest control company it took 1 time! I have a cleaning lady that comes every 2 weeks I keep my house clean so that wasn't the issue. Second this guy jumped my $5k custom gate on the side a couple months ago which he admitted today and since then I have had issues with my gate. I realized he went to my home and literally was going to do it again because my neighbor called. This man is not small man he looks to be almost 300 pounds so all of that weight on my gate I am just in shock a company would even allow this!!! This guy had the audacity to call me and tell me his manager was at the dentist and he had to assist me! Yea right your boss needs to give me a call cancel my services and refund me! I am so over this company! Do no whatever you do /sign up with them! The crazy part is I had to step out of an office meeting to call Jeff and I couldn't remember the code to the gate which was already unlocked but he locked it when he attempted to put another code in the gate! So I told him you know what you need to come back another day! He responds oh well I guess we'll come back sometime in between the valley and here that sounds super convenient! He literally said this so loud that my neighbor heard! Just to add I did reach out to them and the owner called back left a message saying he was going to cancel the account and to take care! They do not care about your experience!

We hired Western. They sent this company. There were several guys that showed up to put up the…read moretent. Stayed behind to leave property once they all left. Noticed one of the guys took long to get out of the house. Wish I would have asked him why he took so long inside by himself. Once we were allowed back home, I noticed money and jewelry were missing. Probably was that guy that was inside by himself. So disappointed. Not only were we robbed, but they also damaged the inside of the ADU we have on our property.

I contacted a company that was highly recommended. They subbed out the fumigation work to Next…read moreGeneration Fumigation. As you can see, this company's reviews are 5s or 1s, nothing in between. I wish I could give them a 5, but I can't. The morning of the fumigation, we asked the person if we could walk him through the house and he said, "No, most people just leave the keys." When we returned, it appeared that they did a really good job. HOWEVER, one of my rings was missing. I won't go into all the details, but I absolutely know that guy took it. I filed a police report, but ultimately the guy denied taking it. Words to the wise: If you contact a company, make sure you know if they are subbing out the work to another company. Also, INSIST on doing a walk through with them and be present when they leave the property. AND take your valuables to a safe place. The instructions talked about tying up your food, but did not mention anything about taking your valuables with you. And the way they talk made me feel like the idiot for even suggesting that we do a walk through. I should not have trusted them as much as I did. It never dawned on me that someone would jeopardize the integrity of their company by stealing from their customers.

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

I used Rodent Masters and couldn't be happier. From the start, communication was clear . Max walked…read moreme through the proposal and estimate with photos so I knew exactly what to expect. The crew showed up on time, was respectful of my home, and took care of the property with full remediation. After a few follow-ups, they honored their guarantee and I got my house back healthy. Fair pricing and zero hassle. Will call them again if needed.