I had a rodent problem in the attic and after a lone rat made its way into our home (gross!) I…read morerequested for quotes from multiple companies through Yelp. Wildlife technician David came to our house and performed an assessment to determine possible entry points that needed to be repaired. I completed assessments with multiple companies and decided on Critter Control because David was so kind, knowledgeable, and incredibly thorough with his work (kudos to you David!) He was happy to answer all my questions and it really put me and my family at ease. His assessment report was so detailed and we were quoted such a great price compared to other companies. Their process is straight forward, they are transparent with their costs and don't try to push additional services that you don't need. We finished our repairs a couple of weeks ago and we went from hearing movement in the attic every single day to pure silence. As someone with a severe phobia of rodents, thank you David and the front office team for your help! I can finally sleep peacefully at night. P.S. I hope we never have pest issues again but if we do, we 100% will be using Critter Control

These guys are amazing. First of all, the responded right away. They're proposals were low…read morekey--no pressure to pay for more expensive options. Second, they really know what they are doing. The jobs we had them do were perfect. All our problems were solved, easily. They various people we dealt with were all professional, considerate, and knowledgeable. I can't imagine having anyone else do the job.

Planet Orange employee George set up our appointments and answered questions re the service... he…read morewas great in every way, returning calls and sending emails punctually. Extremely knowledgeable, not pushy, and very friendly!! John E came to do the inspection and exceeded our expectations... he was extremely thorough, inspecting every crack and crevice inside, our home, the attic and basement. He is incredibly knowledgeable and taught us important things we need to know to keep insects and pests out. He exuded confidence and honesty. We requested John E to do our service in Portola Valley. Many thanks to Planet Orange for using Organic spray!! Catherine ,)

This has been a great experience. From my reaching out on the web, to the scheduler and especially…read moreBrayan, our inspector, everything was first class. A few days after the inspection the crew came for the service. It was a big job and the crew was again, professional and clearly knowledgeable. Highly recommend.

we got four estimates and learned a lot. attic crew completed the job in a day and did everything…read morewe asked

We worked with Jay, Andres(?), and Angelica. They really went above and beyond to help educate us…read moreabout the process of installing a moisture barrier and all the factors that go into successful rodent abatement. The communication was excellent, even on a holiday weekend I got called back within an hour of reaching out with questions, which I certainly did not expect! They arrived promptly for appointments and were thoughtful about avoiding tracking dirt into our home. They worked with us to customize their work to our coastal climate and were very transparent about exactly what materials they would be using (all top of the line, industral-grade!). I have pets and toddlers and they took my concerns about chemical disinfects seriously and offered several options to make sure I was comfortable with what was used in our home. They really seem to take pride in their work and enjoyed sharing before and after pictures to demonstrate all the improvements they made to our crawl space. I could not be happier with my choice to hire them, and plan to work with them again when I'm ready to replace my attic insulation.

Mario and his team are terrific! We had a rodent problem that got out of hand quickly. The team,…read moreled by Oscar, spent a full day removing the insulation and rodent activity, placing mesh or mortar over any open areas, setting traps, and sanitizing. Exactly one week later we had a progress check, with one deceased removed, area again sanitized and traps placed for next week's check. We are so pleased with Rodent Control's expertise and service. Hire them! I

Sorry, this report is from about a year ago. I meant to post it back then, but I completely forgot…read more We started hearing animals running around in our attic. One day, there was an extremely loud noise coming from the water heater closet. When we checked, we found that the insulation board covering the attic access above the water heater had been broken through. The instruction manual attached to the water heater had been chewed into pieces, with shredded paper scattered all over the floor. It looked pretty alarming, so we immediately called Rodent Control Inc. When they arrived, they told us the damage had been caused by rats. They explained that there are two types of rats--small rats and large rats. After spending quite a bit of time inspecting the attic and taking several photos, they told us there was a large amount of rat droppings and rated the infestation as a 9 out of 10 in severity. They said it needed immediate attention. Their proposed solution was to seal all possible entry points around the crawl space and roof, remove the contaminated insulation, disinfect the attic, and charge us more than $5,700. Replacing the insulation would cost even more. The next day, we contacted another company, Ratting on Rodents, for a second opinion. They told us that the type of damage we described was much more consistent with squirrels than rats. Sure enough, they found a dying squirrel in the corner of the water heater closet and removed it. They then inspected the roof and discovered that the metal chimney cap had fallen off. They explained that the squirrel had most likely entered through the chimney. That same day, they replaced the chimney cap, sealed the opening above the water heater closet, and repaired six damaged crawl space vents around the exterior of the house. They also noted that the droppings in the attic did not appear to be fresh, but set traps in both the attic and the crawl space as a precaution. They returned one to two weeks later to inspect the traps and also provided a one-year warranty, promising to come back if any rodent issues reappeared. The total cost for everything was only $1,150. I have never heard anything since then. The problem is gone! Based on my experience, Rodent Control Inc. seems to excel at sales and customer service, but they were unable to accurately identify the root cause or recommend the appropriate solution. I would strongly encourage homeowners to get a second opinion before committing to an expensive proposal. In our case, another company solved the actual problem for about one-fifth of the cost. Good service is important, but accurate diagnosis and effective solutions are what ultimately matter.

Been with Killroy for almost two years, and they provide excellent inspection services, respond…read morequickly, and give practical advice for keeping mice out. Because of their reliability on top of everything I mentioned, I trust them and would highly recommend them to anyone facing the "plague" of mice/rodent infestation. Shout out to our technician Eddie who keeps the rodents out for us ! That's another great thing: your home is assigned a technician who knows what's been going on, so this keeps everything streamlined and again trustworthy. Our neighborhood had a huge mice infestation two summers ago, because of construction. After DIY'ing it never stopped until Killroy came. We've signed up for their subscription services and haven't looked back since. They are worth every penny. If you want to take the mental load of keeping rodents out - don't hesitate and call Killroy!

I have been a customer of Killroy Pest Control for many years and the service has always been…read moreexcellent. The attention to detail provided by David Z., technician number 52 is greatly appreciated.

Mark was very efficient and highly customer service oriented. I am glad I called Norcal Wildlife…read moreRemoval. Mark even cleaned up the mess left by the birds - great value and great service. Bruce

I have given NorCal multiple chances to fix the problems but they have not answered my calls,…read moreemails or texts. They came out to fix my rodent issues in the crawl space and attic. Max came out and seemed like a nice guy. I thought he did some things in a strange order, which means that rodents would still be there. Sure enough, rodents are still there after multiple visits. Their business model is based on how many animals they remove so of course they have an incentive to keep coming back it seems. I sent them video evidence and they did not respond. They keep sending me reminders for invoices for incomplete work. They were also supposed to put a barrier attached to a door for a crawl space where rates were eating their way into the space. That never happened so of course the rats still have an entryway. On a related note, their technicians do not wear shoe guards, so they walk around your house with the same shoes that are walking over rodent droppings. I do not recommend them at all. I used them based on the great reviews and the family owned business model.

Robert stopped by to do a free inspection and found no issues at the property. We appreciate their…read morehonesty and, if we ever have a need for termite control, we will surely give them a call.

These folks were among several who responded to my request on yelp about an insect I found in my…read morehome. While others were positive I was seeing a wingless subterranean termite, they identified the insect as harmless. Since I am nonetheless nervous about termites, I decided to take advantage of their free inspections, which is typical of the industry I believe. And a good thing. About a week later and just a couple days before they were to come over, there was a big deposit of Frasse in our bedroom. I took a picture and posed the question to Gemini and Meta AI, which both identified it as from dry wood termites. When Robert came, he did the same. Robert explained the immigration details well. Kept in touch. Fumigator who put tent on also was communicative. Does not appear that I received a call in advance from person who took tent off. Would have liked that. Overall, I am happy with the results so far. Well, at least I feel like they did the work and I am hopeful that I will not see any termite Frasse in the next three years, which is their guarantee. I would use them again for a fumigation.