Matthew was thorough, had good communication, and told me what to expect after spraying the…read morebackyard trail of ants (i.e. infux of ants may appear but will go away).

The gentleman who came over was Duirjon. He was amazing ... He was very polite and di a great job.read more

I had a rodent problem in the attic and after a lone rat made its way into our home (gross!) I…read morerequested for quotes from multiple companies through Yelp. Wildlife technician David came to our house and performed an assessment to determine possible entry points that needed to be repaired. I completed assessments with multiple companies and decided on Critter Control because David was so kind, knowledgeable, and incredibly thorough with his work (kudos to you David!) He was happy to answer all my questions and it really put me and my family at ease. His assessment report was so detailed and we were quoted such a great price compared to other companies. Their process is straight forward, they are transparent with their costs and don't try to push additional services that you don't need. We finished our repairs a couple of weeks ago and we went from hearing movement in the attic every single day to pure silence. As someone with a severe phobia of rodents, thank you David and the front office team for your help! I can finally sleep peacefully at night. P.S. I hope we never have pest issues again but if we do, we 100% will be using Critter Control

These guys are amazing. First of all, the responded right away. They're proposals were low…read morekey--no pressure to pay for more expensive options. Second, they really know what they are doing. The jobs we had them do were perfect. All our problems were solved, easily. They various people we dealt with were all professional, considerate, and knowledgeable. I can't imagine having anyone else do the job.

Mario and his team are terrific! We had a rodent problem that got out of hand quickly. The team,…read moreled by Oscar, spent a full day removing the insulation and rodent activity, placing mesh or mortar over any open areas, setting traps, and sanitizing. Exactly one week later we had a progress check, with one deceased removed, area again sanitized and traps placed for next week's check. We are so pleased with Rodent Control's expertise and service. Hire them! I

Sorry, this report is from about a year ago. I meant to post it back then, but I completely forgot…read more We started hearing animals running around in our attic. One day, there was an extremely loud noise coming from the water heater closet. When we checked, we found that the insulation board covering the attic access above the water heater had been broken through. The instruction manual attached to the water heater had been chewed into pieces, with shredded paper scattered all over the floor. It looked pretty alarming, so we immediately called Rodent Control Inc. When they arrived, they told us the damage had been caused by rats. They explained that there are two types of rats--small rats and large rats. After spending quite a bit of time inspecting the attic and taking several photos, they told us there was a large amount of rat droppings and rated the infestation as a 9 out of 10 in severity. They said it needed immediate attention. Their proposed solution was to seal all possible entry points around the crawl space and roof, remove the contaminated insulation, disinfect the attic, and charge us more than $5,700. Replacing the insulation would cost even more. The next day, we contacted another company, Ratting on Rodents, for a second opinion. They told us that the type of damage we described was much more consistent with squirrels than rats. Sure enough, they found a dying squirrel in the corner of the water heater closet and removed it. They then inspected the roof and discovered that the metal chimney cap had fallen off. They explained that the squirrel had most likely entered through the chimney. That same day, they replaced the chimney cap, sealed the opening above the water heater closet, and repaired six damaged crawl space vents around the exterior of the house. They also noted that the droppings in the attic did not appear to be fresh, but set traps in both the attic and the crawl space as a precaution. They returned one to two weeks later to inspect the traps and also provided a one-year warranty, promising to come back if any rodent issues reappeared. The total cost for everything was only $1,150. I have never heard anything since then. The problem is gone! Based on my experience, Rodent Control Inc. seems to excel at sales and customer service, but they were unable to accurately identify the root cause or recommend the appropriate solution. I would strongly encourage homeowners to get a second opinion before committing to an expensive proposal. In our case, another company solved the actual problem for about one-fifth of the cost. Good service is important, but accurate diagnosis and effective solutions are what ultimately matter.

Mark was very efficient and highly customer service oriented. I am glad I called Norcal Wildlife…read moreRemoval. Mark even cleaned up the mess left by the birds - great value and great service. Bruce

I have given NorCal multiple chances to fix the problems but they have not answered my calls,…read moreemails or texts. They came out to fix my rodent issues in the crawl space and attic. Max came out and seemed like a nice guy. I thought he did some things in a strange order, which means that rodents would still be there. Sure enough, rodents are still there after multiple visits. Their business model is based on how many animals they remove so of course they have an incentive to keep coming back it seems. I sent them video evidence and they did not respond. They keep sending me reminders for invoices for incomplete work. They were also supposed to put a barrier attached to a door for a crawl space where rates were eating their way into the space. That never happened so of course the rats still have an entryway. On a related note, their technicians do not wear shoe guards, so they walk around your house with the same shoes that are walking over rodent droppings. I do not recommend them at all. I used them based on the great reviews and the family owned business model.

we got four estimates and learned a lot. attic crew completed the job in a day and did everything…read morewe asked

We worked with Jay, Andres(?), and Angelica. They really went above and beyond to help educate us…read moreabout the process of installing a moisture barrier and all the factors that go into successful rodent abatement. The communication was excellent, even on a holiday weekend I got called back within an hour of reaching out with questions, which I certainly did not expect! They arrived promptly for appointments and were thoughtful about avoiding tracking dirt into our home. They worked with us to customize their work to our coastal climate and were very transparent about exactly what materials they would be using (all top of the line, industral-grade!). I have pets and toddlers and they took my concerns about chemical disinfects seriously and offered several options to make sure I was comfortable with what was used in our home. They really seem to take pride in their work and enjoyed sharing before and after pictures to demonstrate all the improvements they made to our crawl space. I could not be happier with my choice to hire them, and plan to work with them again when I'm ready to replace my attic insulation.

I was impressed with the comprehensive home inspection report that Thrasher provided. To follow up,…read moretheir treatments for subterranean termites, carpenter ants, and dry rot also seemed careful and thorough. There was practically no disruption of our household or messiness during their visit. The crew was both friendly and knowledgeable. The only criticism I can come up with is the drastic mismatch of the dark color of their patches for drill holes in light-colored concrete porches and walkways.

We've had Jacob from Thrasher come out to our home several times to help us when we suspected…read morerodent activity, and he has been outstanding every single visit. What we appreciate most is that he never rushes through the appointment. He always takes the time to explain what he's about to do, why he's doing it, and what we should expect. If we have additional questions, he immediately stops what he's doing to answer them thoroughly and never makes us feel like we're bothering him. When you're dealing with something as stressful as a possible rodent issue, having a technician who is knowledgeable, professional, patient, and reassuring makes all the difference. Jacob brings a sense of confidence and reassurance to every visit, and we genuinely appreciate it. We highly recommend Jacob to anyone needing pest or rodent services. Thank you for making a stressful situation so much easier to navigate!

Great Wall Termite Control provided an exceptional and honest assessment of my home. Chester was…read moreincredibly helpful, reaching out with a friendly, educational, and informative approach that made the entire process clear. Their inspector, Andrew Ries, was thorough, performing a detailed inspection of my master bathroom and exterior. While my contractor suggested a surface-level fix, Great Wall correctly identified active drywood termites and recommended a professional "removal and replacement" to ensure structural integrity. I am looking forward to a long-term relationship with them and am excited to bring their expertise to my broader community and HOA. It is rare to find a company that prioritizes education and long-term protection over a quick fix. I highly recommend them to any neighbor looking for a team that cares about the community's lasting safety

Competitive pricing!! Found them through Yelp. They did a…read moregreat job from inspection to final tenting and fumigation.