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    Pet Lodge At Old Town

    5.0 (1 review)
    Open 7:00 am - 7:00 pm
    Updated 1 month ago

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    1 month ago

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    Ask the Community - Pet Lodge At Old Town

    Great Oak Kennels

    Great Oak Kennels

    4.9
    (21 reviews)

    We are originally from the Bay Area and were getting married at one of the Temecula wineries. We…read morereached out to another boarding facility, but Great Oak Kennels was the only one that allowed us to submit an application without a meet-and-greet. It was a huge blessing, considering we wouldn't be able to drive down for one before our wedding. In general, we were reluctant to leave our two pups, Milo and Enzo, at a boarding facility for the first time because we have never left them in another person's care who wasn't a relative. But we are so glad we did and that we had a wonderful experience! Naomi took great care of them for 4 days. She was very responsive, professional, understanding, and most importantly, kind. She gave them all the attention, love and care they seek and need. We were impressed with her clean facility and were relieved that she was able to separate the two dogs during meal time as requested. She was easy to work with when it came to the dogs' specific schedule and instructions, and she was very open and flexible to our needs when it came to pick-up and drop-off. We trusted her so much that we even extended their stay by one day! She was fantastic and we are so glad we know who to go to again for future dog boarding needs.

    We relocated to Temecula from the Bay Area early last year, and we were very concerned about who we…read morecould board our senior dog with. Thankfully, we found Great Oak kennels and it has absolutely been a godsend! Naomi treats our baby, Bella Catherine, like a member of her own family. She doesn't have a problem that Bella has to have medications and her food softened and made a special way. Whatever Bella needs to keep her healthy and safe, while we're traveling is what Naomi and her staff do. And we are truly thankful for Naomi and all of the staff at Great Oak kennels!

    Gen B Happy Paws

    Gen B Happy Paws

    5.0
    (45 reviews)

    I was referred to Gennifer, and I honestly couldn't be happier or more grateful that I found her…read more I have a very special 16-year-old senior dog named Noah, and as you can imagine, finding someone I trust to care for him is incredibly important to me. At his age, he is very sensitive and has some of the little quirks and challenges that come with being a senior dog. Grooming can be stressful for him, so I was a little nervous about how he would do with someone new. Gennifer was absolutely wonderful with him. She was so patient, gentle, and understanding of his needs. She even used a sling to support him so that his little legs and body wouldn't become tired from having to stand for too long. She took her time with him and never made me feel like his age or sensitivities were an inconvenience. What touched me most was the way she handled Noah with genuine kindness and compassion. She seemed to understand that he isn't just an appointment--he's my beloved senior boy who deserves to be treated with patience, dignity, and care. I know grooming can be challenging on its own, and I can only imagine that working with senior dogs adds another level of patience and care. Gennifer handled Noah's individual needs so beautifully, and I could tell that his comfort was important to her. As a dog mom, there is nothing more reassuring than finding someone you can truly trust with a beloved pet, especially when they are getting older. I left feeling so thankful that Noah was in such caring hands. I'm incredibly grateful for the referral and feel very fortunate to have found Gennifer. I would wholeheartedly recommend her to anyone, especially those with senior dogs who need someone patient, gentle, and genuinely compassionate. Noah is already scheduled to come back!

    Our 6 month old golden doodle had his very first grooming today and we are so happy with it! Gen…read morewas extremely knowledgeable in all things dog grooming and more. She was kind and patient and knew exactly what he needed. She communicated throughout his grooming very well. We will definitely be regulars here.

    Epic Dog Academy

    Epic Dog Academy

    4.3
    (164 reviews)

    Don't Believe the False Facebook Posts - Epic Dog Academy Is the Real Deal…read more I need to share my experience because there's a lot of misinformation going around about Epic Dog Academy. If you've seen those Facebook posts linking them to animal abuse - please, don't believe them. I fell for those rumors myself at first, and I want to make sure no one else makes the same mistake. I had signed my dog, Obi-Wan, up for the two-week training program and was so excited. But right after I told a friend, she sent me a Facebook group filled with terrible claims about EDA. I panicked and immediately called to cancel. Vincent, the owner, was incredibly understanding and patient. He explained that all those claims were false and even showed me proof - including records exposing the people behind the posts as having serious legal and credibility issues, but even though I already paid and signed all the paperwork - he still immediately refunded me my payment to give me time to do additional research. This is something he could have pushed back on but didn't, which really showed me what a kind and understanding business this was. Even so, I made sure to do my own research before forming any opinions. What I found was truly alarming: the main individual behind that Facebook group has a documented history of serious issues, including animal cruelty charges (all public record). His daughter once briefly worked with Vince - the owner of Epic Dog Academy - many years ago at a completely separate business. Shortly after, Vince left to establish Epic Dog Academy with his wife, Olivia. To be clear, the two individuals who now run that Facebook group have no real connection to Epic Dog Academy. The false claims they're spreading about the owner are completely unfounded and unsupported by any evidence, plus most of the negative comments appear to come from people associated with them. Once I realized the truth, I re-enrolled Obi-Wan - this time in their day training program. I drop him off in the morning and pick him up in the afternoon. It gave me total peace of mind to see him daily, and I can confidently say that not only is he perfectly fine - he's thriving. The results have been beyond my expectations. Obi-Wan listens better than ever, he's happier, and he actually gets excited to go every morning. Erin, his trainer, is absolutely phenomenal. She's patient, knowledgeable, and keeps me updated every day with photos and progress reports through their app. Christy at the front desk is another gem - her warmth and understanding make every drop-off and pick-up a breeze. Every single person I've interacted with at Epic Dog Academy truly loves what they do, and it shows. They treat every dog like their own. I can say with complete confidence that my dog is safe, happy, and receiving the best possible training here. Please do yourself a favor - don't let false online rumors stop you from giving EDA a chance. Check things out for yourself. I'm so glad I did, because Epic Dog Academy has completely transformed my dog's behavior and confidence. It's been worth every single penny (and I signed up for the Honor program!) I have given EDA permission to share my number with anyone who is hesitant to sign up. I'd be happy to share my experience with you if needed. -- Pictures of Obi-Wan were sent to me through the EDA app during his day training!

    Every time I take my dog here he gets either an infection or a cold or some sort. I'm not sure if…read morethey changed owners or what but the team from two years ago was much better than whoever is running the place now.

    South Temecula Veterinary Hospital

    South Temecula Veterinary Hospital

    4.0
    (360 reviews)

    Huge shout out to Dr. Abrahams, Dr. Brown, and South Temecula Veterinary Hospital Staff for always…read moregoing above and beyond for my bunnies! Both doctors were incredibly knowledgeable, friendly, and compassionate while developing care plans and treating my bunnies. The staff was also friendly and helpful. For context, my bunnies have been sick for a while (requiring several visits). While at first, I was worried about the pricing of the hospital treatment and switching to a new hospital, I quickly realized my bunnies were in good hands. This gave me peace of mind and made every penny worth it. It might sound silly, but my bunnies are my entire world and I'm sure most people consider their pet to be a part of the family (mine 100% are). After many forms of treatment, I am happy to say that my bunnies are doing a whole lot better now!!! I would definitely recommend this hospital to anyone in a similar situation :)

    3 Strikes your out!…read more SCAM SCAM SCAM I first brought my pup to this vet November of last year. We just moved to the area and my pup was experiencing a bad ear infection. They charged me more than $1,200 to clean and run tests. During the cleaning the vet was informing me of medication that would help with my pup's seasonal allergies which was around $500 a month. I am not exaggerating at all. They pushed it until I told them that my wife was gonna give birth any day now & I didn't want to commit it so soon. Two weeks later we came back to the vet for a check- up and they insisted that my pup start his $500 a month medication. I declined it at the time and wanted to do my own research before agreeing to the medication. Another week passed and a more budget friendly medication was mentioned. We agreed and went to the vet to pick up a monthly dosage. When my wife arrived to the front desk to pick up the medication the staff was a little confused on which medication was ordered. When my wife mentioned the name of the medication, the staff automatically said that " your husband denied it initially because you couldn't afford it." Totally uncalled for and unprofessional. We were upset at comment but decided to brush off and continue to go to the vet since we were new to the area. I wonder why they never mentioned this from the start and why the expensive medication was the only option at first? We go to the vet once a month to pick up our pups medication and would call 3-4 days ahead before he runs out for a refill. Earlier this week I called the vet to ask for a refill and mentioned that my pup had 3 days left of medication. They said they would speak to the vet for approval for the refill. They called me back and mentioned that my pup has not had a bi-annual exam and unfortunately they cannot refill his prescription without one. They did not have any appointment left for the week and the next available appointment would be two saturdays from now. Note, I called on a Monday.. The staff kept mentioning that my pups bi-annual exam was overdue a couple months now.. ok, why am I only knowing this now when I come monthly to pick up his medication? Why can't I get a refill until his next appointment? So this tells me that you would rather have my pups medication run out just so you make sure I schedule an exam for a little extra $$? Enough is enough. I am highly disappointed and would not consider this vet to anyone. The experience I had shows that they care more about the money than the health of your pups. I will not be bringing my pup here anymore and will take my business elsewhere. Thanks for showing your true colors. Don't be fooled by the signs and pictures. They only want you for your $$.

    Pet Lodge At Old Town - petboarding - Updated August 2026

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