A great place to purchase inexpensive wet food for the ferals. My own cats eat prescription food, but I always stock up when I'm nearby. If you sign up for emails they usually let you know about discounts, etc. and I've gotten so much for a reasonable price. I like going here so much I've stopped going to Petco and Petsmart, the prices cannot be beat! read more

Went in there for a nail trim for my dog, groomer instead of stopping when he heard my dog cry. A person who enjoys animals and cares for them wouldve stopped when he heard the first cry. Nasty attitudes both groomers had, and the way he handed over my dog was so rude and disrespectful, and basically told us to "get out" when we asked for a ticket to pay. If you dont enjoy dogs or dont have the patience for grooming, then maybe its not the right job for you read more

I always come here for my geckos food and my fishies food ! Staff is always nice and very helpful. read more

Pet Supplies Plus Archer-Ashland - Here for my fishies and Gecko :) - Pet Stores Near Me - Chicago, Illinois

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Honestly, this is the worst place to buy in Chicago. Other stores like Walmart, Target, Petco, or PetSmart sell the same products for much cheaper. I even told the manager about the price difference, and she just said everything was fine. Very disappointing. read more

Pet Supplies Plus Archer-Ashland - Pet Stores Near Me - Chicago, Illinois

I shop there because it is very close to my home and I am not particular on the cat food selection so I always get what I need to feed the neighborhood feral cats. Staff are always helpful and I am in and out in less than 10 minutes. read more

Always a great visit at the Bridgeport store, customer service, and their delivery is quick and communication is great.

That store had horrible customer service! The workers always seem bothered when you ask for help.

This is the best location I've been to. Very clean, extremely polite and professional employees. The customer service is excellent

Finally, a reliably clean and consistent stocking of various pet supplies for your fish, cat, dog, and bird. This location is conveniently located in the Riverside Square Plaza where the Mariano's is. There's not too much of a selection of fish here (just a small wall), if you're looking to make an addition to your family. There are some parakeets, and some reptiles, but this is mostly where you come to get food and things for pets you already have. The nice thing about this location is the self-serve dog wash stations. If you're not about that, there's a groomer available on the weekends from Fri-Sun that you can make an appointment with. Alexandra did a great job with my dog, and we'll certainly bring him back for his next grooming. So glad to see PSS here! read more

Pet Supplies Plus Archer-Ashland - My dog after getting groomed by Alexandra Andrejevic. She's there on weekends (Fri-Sun). - Pet Stores Near Me - Chicago, Illinois

I arrived at 7:30 pm to use the self-groom service for my two dogs with the Dirty Discount card, only to be told it was closed. Nowhere on the website or discount card does it mention that the self-groom closes 1.5 hours before the store. When I spoke to the closing manager, he claimed there was a sign, but after walking with my dogs to check, there wasn't one. I traveled out of my way based on inaccurate information, wasting my time and gas. To make matters worse, I was told I should have called ahead, but nowhere on the website or the card does it state that's required. read more

Good afternoon Pet supplies plus, I writing to inform that I will no longer be using your services. I found out Nisa is no longer employed with your location. She's the only one my dog would let work on. She had such a pleasant touch and knew exactly how to handle her. She was definitely second to none. Her positive attitude made me trust she would be great handling my doggy. She always went above and beyond. With that said I will not be returning. read more

Annette is the best groomer and has been grooming my Havanese mix for 4 years. I struggled for a couple years to find someone that had the patience to deal with his stubborn personality after his last good groomer moved to another state. Once I found Annette, I knew I'd follow her anywhere! She truly cares for every dog she grooms and is always honest and helpful if you need advice on how to maintain your dog's coat in between grooming. I've really only brought him and my pitbull in for grooming, but have browsed their store products and bought a couple things. The prices are really good and staff has been friendly to me whenever I've come in. read more

Pet Supplies Plus Archer-Ashland - Before grooming - Pet Stores Near Me - Chicago, Illinois

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Pet Supplies Plus is my favorite pet store by far everyone is so polite and informative. I love the promotions and values, I save a lot of money. They carry all premium brands that I cannot find in other stores. This store has many young people which to my surprise are very polite and helpful and informative. This store is fantastic, good to see the company invest in the location. Great selection, helpful staff, some really nice facilities, the groomers and dog baths. Love the vet clinics they run. Fantastic variety and pricing. The curbside pick up is great too, out doing some grocery shopping? You can stop and grab your pet food needs! I highly recommend their store For quality, value and service. read more

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Love Pets Supplies. Use the bath stations there. Store is clean and organized. Staff friendly and Helpful. Kudos to Sam,Brit and Lindsey. I go there at least 3 times a month for Gingers bath and dog food and treats. Continue the great service. Will be by soon with a dog who needs a bath. Thank you read more

Pet Supplies Plus Archer-Ashland - Ginger after a bath visit. - Pet Stores Near Me - Chicago, Illinois

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Horrible horrible awful. I've heard so many bad reviews about this store not being clean, rude employees and always changing their employees, but I've still decided to check it out anyways because it's the only one near me and the moment I walked in I was not greeted... I walked in to use the self serve dog wash an hour and a half before closing and apparently they take they're last costumer at 7:30 and won't let you use it after that time. There was one available and they did not let me use it because I was 5 minutes late which is crazy because I went to the one on Elston right after and they let me use theirs. I recommend the one Elston it's more clean and they have great customer service. If I could give THIS store negative stars I would. Never coming to this one again. read more

The staff was friendly and helpful. They answered our questions and gave us tips for our kitten. We noticed several items on sale as well which helped us get everything our kitten needed. Thank you! read more

The girl at the cashier charged me wrongly twice. I even showed her a photo of how its $1.98 per lb but I don't get why she kept charging me more than that without even apologizing for her mistake. She also took a long time chatting with the other cashier while I just wait for her to take my money. Just poor customer service. It'll be nice if they charge carefully at least and be more professional. read more

Pet Supplies Plus Archer-Ashland - Pet Stores Near Me - Chicago, Illinois

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I love the dog wash area at this PSP! It is open at the back of the store, with enough space to accommodate up to three animals. When I asked them if my puppy needed a nail trim, the tech told me that his nails were already short and did not need to be trimmed. I really appreciated not being 'up-sold' on something I did not need. I found the store to be clean and well-run, and will definitely be coming back to wash our puppy and get some treats! read more

Was told the self serve dog wash station closes an hour and a half before they actually close for the night.

I came in tonight before closing to buy my pup his food and hopefully use my rewards. After expressing I was unable to set up an account or have customer support online to help, the 3 ladies closing were so quick to offer assistance and went out of their way to help me. What a breath of fresh air, I rarely leave reviews but I just want to say thank you for that because I had a bad day and they really brightened it up for me. read more

This store opened not too long ago. The staff is super friendly! Glad this opened in the area. They also have $5 self wash if you prepay for 5, it comes with towels, aprons, and shampoo. They have four types of shampoos, hypoallergenic, oat meal, deodorizing, and a shampoo&conditioner combined. My dog is 65lbs, much easier to wash him here than at home or when I don't have time to drop him off. Store is generally pretty clean, hope it stays this way! read more

Pet Supplies Plus Archer-Ashland - Pet Stores Near Me - Chicago, Illinois

Self serve dog wash is very dirty. The tub was clogged with hair. There were no clean towels to dry off your dog. On top of that, the blow dryer was broken! Very disappointing! This location was very nice before but haa taken a turn for the worst! read more

Great experience with grooming. My pup has a heart murmur. She did not cage him and called me before he was done. Very appreciated. I will gladly return to her. The store is also very well stocked. Friendly and helpful employees. This is my new pet store to shop. Thankful it's close to home. read more

Great groomers and I am glad to have the in our neighborhood. It's nice for pet owners like us.

Nisa is an amazing groomer! She is very thorough and caring when she grooms my Marie. She definitely treats her customers great and their pets greater! We love coming to see her even when we're not getting a grooming. As for the rest of the staff they are amazing as well. I'm very pleased with this store and its employees. read more

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I can't believe I've never reviewed my trusty Pet Supplies Plus before! We alternate between getting our cat food here and on Chewy. My favorite thing about PSP is that there are usually coupons- if you sign up for their subscription list , you can get 10-25% off coupons regularly by email. In addition, if you shop at the Mariano's next door, there is always a $5 off coupon in the back of their receipt ;-) Since we only have cats, we have never patronized their grooming or self showering booths in the back. The concept is pretty cool, and I've seen ladies taking their dog in for a shampoo. We usually buy their Merrick or Wellness brand grain free wet cat food, and it is often on sale. In addition, they often host these pet event Saturdays where they have special events and deals. read more

I was referred to your store from someone on a neighborhood message board for your self-dog wash area. I'm so glad that I listened! Apart from loving the bathing area, the store was clean, the employees were so nice and there were great deals. I look forward to recommending you to anyone I know from the area. It was well worth the short drive from the South Loop. We will definitely be back!! read more

Pet Supplies Plus Archer-Ashland - I don't think Wilbur likes the bath as much as I did. - Pet Stores Near Me - Chicago, Illinois

Happy to see them on this side of town. Although this one isn't as large as the others they do have my dog's brand of food and treats. Everyone seems to be as friendly as the other locations. read more

I want to thank Atlali she was very helpful great customer service helped me price check and save a lot on my purchase would definitely shop back there at the Archer and Ashland location thanks again. read more

I usually get my dogs nails trimmed somewhere else because this place is a little pricey on the other items compared to wal Mart or online but so glad we started getting nails trimmed here! Its ONLY $10 before tip and Quincy does a great job/ is really nice and helpful. Will def be our new nail spot! read more

Awesome place! I love their offers and their card reward program (which is totally free!). Their staff is nice and very helpful. I got my border collie (Karson) his grooming here and We both love it! Kelly (groomer) did a spectacular job! read more

Pet Supplies Plus Archer-Ashland - Karson after his awesome grooming at Pet Supplies Plus! (Thanks, Kelly) - Pet Stores Near Me - Chicago, Illinois

It is with great sadness that I heard from an employee at this location that my favorite sales person she was a manager I believe doesn't work here anymore. So let me tell you my whole experience was just awful , firstly I was not greeted by a girl in the front or anyone else there, there was a group of employees talking and laughing and they all ignored me so i ignored them, I walked towards my dogs food and one employee approached me while she was bringing dog food down in a ladder how dangerous ,and asked if I needed help with anything and I told her not at the moment , later on I asked her if I could speak to Diana (as Diana had helped me several times with my dogs nutrition and needs before,she would also help my husband find our dogs food when I couldn't come into the store, I work downtown Chicago so sometimes because of rush hour I would send my husband . This employee looked surprised and said why in a hushed voice and I expressed that Diana had always helped me and so on , this employee proceeded to tell me " diana doesn't work here anymore it's awkward when neighbors ask about her especially when the main store manager is around, it's sad we miss her a lot and a lot of neighbors always ask about her and miss her too. (I guess by neighbor she means customer). And I asked this employee what happened why did Diana quit and she looked around and said in a quiet voice the main store manager made her quit because Diana had told HR to keep an eye on the store manager because there were team members who went up to Diana and said that there were missing money from paychecks, but it wasn't just that the store manager was not professional and was not nice to certain people I know she was racist to an ex team member causing for that team member to quit , store manager was only nice to her favorites, so when Diana also brought that up to HR, the store manager got her fired but I know the store manager talked to a lot of the team members (she said it's the name they have for employees) and had asked them to turn against Diana or they would lose their jobs and i personally believed the store manager could fire whoever she wanted when she wanted as she had previously fired another manager and a couple of team members as well before Diana. And that she would make fun of Diana for being overweight. I was disgusted at hearing all this I asked her when this happened and she said in August or September. I asked her aswell why she was talking in a whisper and said well the main store manager is right there. She pointed at the group of employees who had ignore me and who kept laughing and talking by the fridges. I was infuriated I asked her if she had Diana's contact number so I could contact her and offer her my help as I know when I would come to the store Diana was always so so friendly and kind she had brought up that she had a dog but had to give him away because she could no longer afford him as she was a single mother. This employee told me she wasn't allowed to give me Diana's contact info away and that other team members and she gossiped that they haven't heard or spoken to Diana ever since they last saw Diana in the store in August . She said I'm sorry I miss her too and other neighbors miss her too they're always asking about her because she would help people in Spanish too and a neighbor who used to come here a lot because Diana understood sing language but last time she was here she wrote down on the back of the receipt where's Diana I haven't seen her for weeks and I wrote down she doesn't work here anymore and I haven't seen that neighbor since. The employee asked if I need help with anything else and I said no and she walked away. How incredibly incredibly sad. Definitely not shopping at this company anymore. I was not going to Yelp this at all so HR and her storemanager would not retaliate against this employee who told me all this. But Diana if you see my yelp review contact me you know where I work downtown you know my name youre more than welcome to come to my office so we can talk. And for HR if what this employee told me is true then you have no ethic. Diana was so kind and helpful she actually gave me her advice on a problem my dog had I tried her advice that actually worked instead of the vet who I switched vets by the way. I wish I would have known about this sooner . Horrible. I didn't buy my dog food there I simply walked out of that place. read more

Pet Supplies Plus Archer-Ashland - Pet Stores Near Me - Chicago, Illinois

Will alway pick them over Petco. They alway have the brand I need in stock. Plus the dog washing self service is a bonus.

My kitty got his first pair of shots here, Got him chipped all for less than 60 dollars. I come here to get my cats food, to buy their litter, and whenever the vet is available I get the shots. Very convenient I only live ten minutes away. Good customer service(although it varies on who's working). Very convenient location. Honestly way cheaper than Petco, although the beds and scratching post are a little pricey compared to Walmart, but nothing beats Walmart you know? read more

Pet supplies customer service- if you could provide contact information I would gladly reach out to you. Thanks

awesome self service dog wash , great looking doggy treats, fair prices throughout the store. I found my new doggy store!! professional and nice staff too read more

I walked in to my puppies appointment today and I was met with a rude employee, Nisa, who immediately told me that I couldn't wash my puppy Tuesday and then wash him again on the upcoming Sunday. She told me that his rabies tag was irrelevant because I could've gotten that from anywhere. She then began to assess my dog and run down all the things he didn't need this visit almost as if she was trying to do the bare minimum. She insisted I waited til Sunday for another groomer. I am disappointed because my puppy really needed a wash and after talking to management nothing was done to resolve today's issue and I have to wait another week til Sunday to get him washed. Very rude and unprofessional and I am surprised because Quincy is so professional and sweet. I will not be returning for business. Please get people to work who want to do their job especially when so many people don't have a job during this pandemic. read more

great service and knowledgeable staff the prices are a bit high but who's prices isn't these days

I love Pet Supplies Plus. The employees are friendly and helpful. The store is clean and so are they bathrooms. I host wish the area that you wash your dog was bigger, deeper tubs. I also love that they text coupons with great offers. read more

Thank you Annette for being kind and friendly you are one of a kind dog groomer you handle uno well and treated like he was your own ..