My dogs go to the nail bar for their nail trims. Both of them HATE getting their nails done and can be a bit of a challenge, but thankfully we found Abi, She is so sweet and incredibly patient with them and she is always able to get the job done even with all the hurdles they throw at her, which is very much appreciated!! We also get all of their dry food here as they have a great selection and good prices and the rest of the staff is also very friendly! read more

Great selection of products but the prices are surprisingly higher than the grocery store on cans of cat food. Also the cashier was not very helpful and was busy drinking his beverage rather than helping to bag the products purchased. Too many stores and online options to return to this specific store. read more

Everything. Service and atmosphere was spectacular.I would definetly be back for a nail trim and bath.

Service and help understanding my dogs needs. Not too high priced but sale prices are good. Great bathing station. Purchase 5 baths for $40! A great deal! ​ read more

Whenever I go to Pet Supply Plus on Elston, they have generally had what I needed, which is usually a special cat food (for our one cat) or birdseed for wild birds or cat cleaning products, etc. I think they have some good sales when I can catch them. The staff has always been welcoming, helpful and knowledgeable about their products. If they have too long of a line at one register, they often open another, which I appreciate. While I don't shop there often due to logistics, as I can get most of daily needs at the Target, which is just a few blocks away using my cart, a ride from a friend or same-day delivery for heavy items, there are a few things I purchase from Pet Supply Plus and I appreciate it location for those items. I will be returning there in the near future. read more

So glad we have this store near us. The staff does a lot with very little and it's always very popular. I do wish the fish selection were a little stronger but I think that's just limitation of chains. read more

Took the puppy to the park despite all the rain the area received because I knew with certainty I could drive a mile or two down the road to Pet Supplies Plus and give her a bath. The staff is always friendly and willing to accommodate whatever I may need to get the dog clean. I've been going to this location for a few years now and they deserve to be recognized for what they do for the community. read more

Awe are thankful for the good service for free delivery for food for our cats. As two elderly, mobility handicapped, individuals it is a blessing. read more

Love these guys! Excellent selection and the delivery service makes my life way easier. Great prices and the store is clean and laid out well. read more

Every one was very friendly and helpful . Plenty of Free Parking on a safe lot . The store was very organized and clean . read more

Pet Supplies Plus N. Elston - Clean Me - Pet Stores Near Me - Chicago, Illinois

1)Once the fish were jumping out of the tank, a child was crying. I complained. Improvm't , TU. 2) fish weren't FEED at 11am. I'm told every 24 hrs. Fish and PYTHON / HIGH anxiety! SAD! Very noticable! We all need to eat more than every 24hrs!, Your just keeping them alive, until some purchases them. 3) The manager /got employee after I mentioned the problem. 4) 1 POOR fish not moving at the bottom of the tank. she took it in backroom/ might be/died of hunger. 5) Very poor read more

Before entering this retail pet shop, my Theraphosta Stirmi had ants in it's enclosure with a small abdomen. When I was in the pet shop, there was this guy stocking and had good assistance with helping me pick out the best substrate for maintaining moisture for my Theraphosta Stirmi (a moisture reliant species) and recommended moss to me. I didn't knew how important moss was until I saw my tarantula moving it when it was rehoused. My tarantula rehouse is much better and humidity is also quite easy to keep high now, I didn't knew the importance of moisture and moss for my tarantula and I am very pleased with my service from this individual. Now I just gotta wait for my adult T. Stirmi to adapt and make it's abdomen healthy! read more

Excellent service. Jose was amazing! will return for the service alone. prices are a bonus!

Excellent service each time. Friendly employees. Always helpful, if there are any questions or concerns.

I have shopped here twenty plus years and I go in to buy bag meow mix 16lbs and they charged me $5more then then 40 pound bag I noticed error Asked for correction the cashier gives me attitude and say that's the price in our system I try to explain how can 16ppunf cost more then 40 pound bag she looks up price at touhy location to see the price is 11.98 not 29. Dollars so she then has me put card in to refund my money but as I'm walking out this ignorant girl waves all like bbbbb buyyy all Snotty be cuz I was right and she was wrong so I then went back and returned my purchase and will never shop hear again snotty ass bitch with no Brain and no customer now they have 29 dollar mine and I got no more money to feed my cats guess they can wait 3 to 5 days for refunds the star is negative stars only won't let me do that read more

Pet Supplies Plus N. Elston - This store the girls that work there are very rude - Pet Stores Near Me - Chicago, Illinois

Very friendly and knowledgeable staff. Wide variety of dog products, what I'm looking for is usually in stock at great prices, unlike many other pet stores! I drive a long distance across the city to get such great service, keep up the good work! So grateful for your wonderful store! read more

Pet Supplies Plus N. Elston - My pup, is quite happy as well! - Pet Stores Near Me - Chicago, Illinois

I came in looking for a litter box and was pleasantly surprised they had great options. I saw a genie like the baby genie but for cat poop which I didn't need but wanted so I did a quick google search and found they had one cheaper elsewhere however they were able to do a price match! While I was there I visited Guinea pigs and birds while I was there just to say hi. read more

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Great selection of products at excellent prices. Staff is always willing and available to help or answer questions and love that you will special order the food I feed my dogs. My go-to pet store. read more

Easy this time, 25% discount made price cheaper than anywhere else I checked. I don't understand why the discount code has to be so long, but it works. read more

Nice place to come to if you're looking for supplies for your fur babies, scaley babies, and other critters out there. Sign up to be a member in order to receive coupons such as $5 off $25 purchase, $10 off $35. The cost to be a member is absolutely free and you get the perks of sale items! They have limited selection of fish but the fish that they do have are usually on sale and a couple dollars cheaper than other pet stores. The staff on the floor was very knowledgeable on fish and proper aquarium care and very helpful and patient with all of our questions. read more

Pet Supplies Plus N. Elston - Pet Stores Near Me - Chicago, Illinois

Terrible customer service. Came in looking for parakeet bedding. Asked a young lady at front for help and she said she had no knowledge of bird breeding. I asked if there was anyone else that has any knowledge on birds and she said no and that I should just "Google it". Didn't even try to grab a manager or a more experienced coworker to see if someone could help. Then walked away with no apology or care to try and take charge of the opportunity to learn on this topic and help a customer. read more

Always busy, always friendly, always efficient. Thank you for great service. I appreciate being able to get in and out in a timely manner. read more

Very friendly staff and good variety of dog's food . Delivery is always on time. Like you guys a lot.

This place is amazing... always willing to help and fond the right supplies for your pets. The employees are amazing and go out of the way to help you out! We have 3 lizards and one dog, so being able to shop at one place that actually has everything that we need is the best and Pet Supplies Plus is that spot! Their prices are great and they even have an area that you can wash your dog at... I haven't tried it but it's all stocked up for your convenience! We've never had a bad experience there... and we are looking forward to taking our pooch there soon to get her shots too! read more

This is my favorite store to purchase pet supplies from. In store purchases are great. The staff at my nearby Pet Supplies Plus is always friendly and ready to help. A large assortment is neatly displayed, competitive prices & free parking. Also, I love the online site, delivery is excellent, most items get delivered the same day and the delivery person makes sure your order is placed in a good spot at your door. You can shop in store or order on-line & pick up or choose delivery. What more could you want? Check out a store near you. read more

I went into this store because I recently moved to this area and I've come to this PSP several times I have to cats and two dogs and it convenient. But thanks to a supposed manager at the store named Jazmina I will not be going here again. I came in to buy a fair amount of the essentials and the attitude made me feel like a lesser being. I thought at first that maybe she was just having a bad day but then I realized that I've gotten this attitude from her before and none of the other managers treat me that way. So I hope they let her go. I will go in and talk to the other people that work there and see what I can do but I won't recommend this PSP until she is gone. I work in retail in the same neighborhood and I would hate to have to work under or with her. So I told her that other managers were kinder to me and that I would take my money somewhere else. Her comment was "good" ?! That's the attitude you give to someone when they say they will no longer shop at your store. So I will keep my word and travel a little farther to the one on Milwaukee Ave ... because I refuse to be treated this way. read more

We visit Pet Supply to use the Self-Serve wash after finding a dirty puddle yesterday. After letting the water run for approximately 10 minutes, it went from cold - freezing - cool, the ladies at the register said that was as warm as it was going to get, because they could not control the temperature of the water any more than turning the lever all the way to hot. After quickly lathering my short haired dog and watching her shiver through a rinse, I was hoping the dryer would provide some warm air to comfort her. Only did we learn the dryer was even colder than the water. So, I DO NOT recommend visiting the self-serve, unless temperatures are way above 75, as then maybe, your dog will not be so cold, and the water/dryer may warm up. read more

Used curbside pick up and was so easy/great- plus they included this thank you! Great customer service read more

Pet Supplies Plus N. Elston - Pet Stores Near Me - Chicago, Illinois

I love Pet's Supplies Plus. They carry a unique brand of dog food that I can't find at other pet stores. The staff is always friendly and very helpful. They always offer to carry my big bags to the car and offer good recommendations for my big chewers dog. The rewards program also offers discounts and treats. read more

This Pet Supplies Plus store is one of my favorites,although the others are great also. The staff are very friendly and knowledgeable. They are ready to help at all times. I couldn't be more pleased. read more

This has been my store for many years, I am always happy with in store service or their delivery service. The only thing they need to work on is their online services it takes forever read more

This store is great as is the staff. I always find what I am looking for.. Help is always available when needed. I never leave there disappointed. read more

It is nice to see a locally owned pet shop - not a big box pet store. We should all patronize local businesses. Their selection seems to be pretty good. I took my son who needed some supplies for his cat. While I did not get a look at the whole store, they had a decent selection in the cat section. It is also pet-friendly - there were lots of people who had their dogs in the store with them. Two items made this three stars and not higher: (1) it is pricey. But, I suppose this has more to do with it being a small store who does not have the buying power of Big Box pet stores. (2) It was pretty dirty. I nice cleaning couldn't hurt. read more

This store is great. The staff is so helpful, really caring about your pet and is really very knowledgeable. I highly recommend this store. I go there instead of ordering online because they are great! read more

Employees reached out to help a first time shopper at this place. Everyone was so kind and polite, had a great experience in this store plus they had everything that I was looking for. read more

I love that this store is 5 minutes away from my job! They have such a great variety of food, treats, supplies, and TOYS! With their new renovation, they added some upgrades like a self dog wash and other cool things. Check them out! read more

Since the beginning of the pandemic, I started ordering my pet supplies for delivery and can't think of a better store to purchase through. They have amazing customer service staff that will call when they are out of stock of something. The person who delivered my order carried a 35 lb of cat litter plus a 15 lb bag of cat food up to my apartment door on the second floor. I was so pleasantly surprised by this little act of kindness that I wanted to cry and that definitely made me a life long customer. read more

best service and they do price match and if your dog doesn't like the food they will swap with for you

BEWARE! DO NOT purchase live animals from Pet Supplies Plus on Elston Ave. I purchased a pair of Guinea Pigs for my son. After taking them to the vet for their first checkup it was discovered that they have Guinea Pig Lice that the Vet insists could have ONLY come from other guinea pigs at the store. The store manager also disclosed that the animals are not Vet checked. I am now having to treat them for lice which will be $175 after 3 more vet visits and have to replace almost ALL of their items that I JUST bought. I spoke to the store which has not been helpful and told me to try to get a hold of someone at a corporate level. Sad! Everyone was so nice at the store when I purchased them but now that there is a major issue ... I'm on my own. read more

PSP just introduced the PSP Preferred Pet Club! It gives you coupons, discounts, a member site, and opportunities to earn free bags of dry food for your spoiled rotten little furballs. Huzzah! read more