I worked at this facility for about 2 months and let me just say this, the staff has no idea how to…read morehandle and de-escalate situations between pups. Instead they put one pup in a kennel or room by itself unattended all day because they don't want to deal with the issue. There is rust and sharp metal everywhere in and on the building, the fences and falling apart and low enough for dogs to jump over. None of the staff had any professional training whatsoever. While I was there I noticed the turf/grass the yards have are torn up and have huge holes where the dogs will eat gravel and no one does anything to fix the holes. The buildings are run down and leaking with holes in the walls and paint peeling enough that I've seen dogs eat the paint. I do not recommend this facility to anyone who cares about the wellfare of their pets and doesn't want to pay a massive vet bill.

They are just better than everyone else they do so much for the puppies it's insane they really…read morelove your animals they do so many fun activities for the pups it doesn't seem like a job to them but a life style I highly recommend this place

I was pleased with the service. Gave my Maltease a cute cut and didn't take forever.read more

Super easy to use Kumos - we use them monthly for nail trims! Great service and people!read more

Coat of Many Colors Mobile Dog Grooming came highly recommended after my Donelson groomers closed…read more I have a shy and fearful great pyrenees who had only ever been groomed at a brick and mortar salon. Heidi was wonderful with her. She was even thoughtful enough to turn her generator off before bringing Callie out to the van, so that it wouldn't scare her. And, she's also owned by a great pyrenees, so she loves and understands the breed! Callie got the full groom (bath, de-shed/de-mat, haircut, nail trim and ear cleaning). My husky gets a bath, de-shed, blow out and nail trim. Her prices are very reasonable and the quality of her work and customer service is top notch! I just cannot say enough positive things about Heidi and Coat of Many Colors Mobile Dog Grooming!

They were very professional and friendly. They took care of my little old man Portie very well and…read morehe looks so handsome

Came here after a traumatic experience with our long term mobile company. The experience was…read moreincredible. We felt heard, patience, and cared for. Happy we found our new groomer.

I absolutely loved this location and the staff! I cannot recommend this place enough! This is the…read morefirst time I have ever left my pup in his life, and they treated him as their own! I checked the live footage constantly all hours of the day/night during my vacation. And my pup was very anxious(by nature) but the staff never got mad or irritated at him instead always reassured him and gave him pats and pets. I will definitely be bringing him back! A massive thank you to the staff during November 14-17th of 2025! Prices are very fair. Play yards always seemed sanitary on the live footage. They made sure to take out his blankie and toys out of his bag without having to be asked and placed them in his room! They were also very heavy on the safety of our pup and added a note explaining why they didn't add our rope into his cabin(because of possible choking on strings)

K9 Luxury vacations at Camp Bow Wow!! Our dogs are always well rested and even get a bath before…read morecoming home

ZERO STARS!! I had been taking my dog to be bathed at…read morePetsmart for years. Not just the current dog but previous ones. I pay to got the bath and LUXURY The luxury packages is 45$ above the cost of the bath. It includes chosen shampoo, nail grinding, ear cleaning, teeth brushing,nose and paw balm among other things. It used to take 1-2 hours (she's 80lbs) to accomplish these tasks. When I went to drop her off this past Friday I said " you guys haven't been grinding her nails and I really need that done" the person at intake said "oh that's extra did you want to pay for that?" I was astonished! How can you work a job and not know what procedures go with what packages? I said it's included with the luxury package she said oh I'll make a note ( make a note? Make a note to do what you're supposed to???). Then I said her ears have been coming back dirty and she hasn't had the fat folds of her stomach washed thoroughly. She sighed that oh you're one of THOSE people sighs and as she was taking my dog back she said we close today at 5 pm so don't be any later than 4:30 picking her up. What? The hours say close at 8 but that didn't matter her appointment was at 3 so 1 1/2 should be ok to get it done. 37 minutes later they call and say she's done 37 minutes !! 37 !!! I just stopped at the front and asked for the manager and told her all of the above information. She assured me she wanted to make me happy my dog was brought to the front nails had not been ground, I stuck my finger in her ear and it came back waxy and dirty and I did this in front of the manager,she SAW the nasty I said I was not happy and normally don't like to complain but I knew that 37 minutes was not enough time to bathe her and take care of her. The manager said she would arrange for the things to be taken care of and to let my dog go back. Unbeknownst to all of them I am proficient in reading lips due to being deaf. I saw/heard them talking about how I was just being a Karen, that I probably wanted the service free of charge, they told each other they had done the ear cleaning and had done nail grinding. I was FURIOUS. It took them ten minutes and by this time I was so angry I said I would never NEVER use Petsmart for any service. I took my dog home and cleaned her ears (picture of cotton balls I used to clean her so called twice cleaned ears following

Went in yesterday to see the cats they have for Petsmart Charities because I've been wanting to…read moreadopt a cat. The lady I asked if she can help us or find another work who can help automatically starts off with an attitude "well how old are you? You need to be over 21". I tell her my boyfriend & my age and she throws one of the fish decor into a bucket and says "well I'll be right with you". We go over where the cats are while we wait. She opens the door tells us to sit and she'll take the cats out. There are three adorable orange kitties Antonio, Mateo and Nico that I've been stalking online & excited to meet them. She struggling to get them out and decides to just grab the litter box that they're laying in and toss it on the floor so we can see them. All three kitties are scared, nervous and crying. She tells us "I can barley touch them because I'm pregnant". If that's the case why didn't she grab another associate that ISN'T pregnant to help us? Obviously the three orange cats aren't in the mood to play or be around humans. She grabs the litter box and puts them back in there cage. I then ask if we can play with Lorrain, and she kinda huffs about it and grabs her and hands her over to me. Lorrain was a bit scared but slowly warming up. Not even 3 minutes pass and the worker told my boyfriend and I "ok I have to put her away before my boss b*txhes at me". My boyfriend and I were both taken off guard by that comment. 1. Why is there a time limit for customers getting to see, and play with these cats? Knowing that that they can potentially be adopted. 2. Why did this lady think it would be appropriate to use horrible language around us? I was so disappointed and heartbroken. Prior to this we had spent over $100 at PetSmart buying cat toys, litter, litter boxes, food, bowls, and etc. I'm so disappointed in PetSmart and their workers.

I come here regularly to get my dog Mötley's nails trimmed. He's a very scared, timid rescue dog…read moreand he LOVES it here. He's scared when we go in, but once he sees the staff he gets very excited. Especially when he sees the young man that works behind the desk they take really good care of my anxious boy (he doesn't let me trim his nails at home but he lets them trim them).

Dog Oasis is an unprofessional and dishonest organization. They constantly over charge add on fees…read morethat are not explained up front. Dogs come home sick and uncared for. When you call, you cannot get an answer and it often takes 4-5 messages to receive a call back, even though they say "Feel free to call and check on them." Then, they are extremely rude and argumentative. They are scamming people out of money hoping it goes unnoticed. If you look up reviews, you will see MANY complaints about this. When you question the price difference from what you were quoted, the owner (VERY MEAN LADY) will scream at you and go get her large son to come out and intimidate/threaten you - he and several others there are quite visibly HIGH on pot while working. The lady is pure evil and I will tell everyone I know to avoid this establishment. They needs to be investigated. They are dishonest and running a scam operation. They also tack on fees that show up a few days after you pay by card. Again, when you call to discuss, they don't answer or yell at you. PLEASE do NOT take your pets to this place! We thought they were wonderful at first, even after reading bad reviews. But, after a few trips we learned what others had warned about. The lady owner literally YELLED at my husband and told him not to come back and she would not change the amount to what ELI quoted us 3 times! She also said "Leave a bad review, I could care less about bad reviews." She blamed everything on ELI (front desk person) and then blamed us for caring about our dogs and questioning the huge price difference. People, I beg you to find another kennel for your fur babies. This place is NOT what is seems. I should have gone with my gut instinct when they refused to give us a tour and when the price was misquoted the first few times. They do not care about your dogs. It's just about money. Don't take my word for it or the word of those "fake" reviews or family friends. Go research and pull all the old reviews. Like she yelled at my husband, "I don't care about **** bad reviews, no one will believe them."