Nothing but the best for our little girlie. We always try to make a stop here when we're in the…read morearea. This area of town is super pet friendly and we love letting her stroll around finding new places and meeting new people. Our most recent visit we met 4 Luna pups of all sizes. Our main reason for visiting was because we wanted to grab a sweet treat for our girl for her birthday. They have pup cakes and cookies, endless toys, treats, food, pig ears, sticks and more. We always find something new to snag each time. The staff is always super friendly, and are great with pups. They also have a pup fountain if your pets get thirty with fresh water coming out just inside the shop.

This place has the healthiest and best treats for your dogs. The staff is also always so friendly,…read morehelpful and very knowledgeable with the food there. I drive all the way from Yorkville to go there. My favorite pet store hands down!

Love this place. I been following my favorite groomer for years now and I love Lisa . Highly…read morerecommend her for your fur baby. She's groomed all 3 of my fur babies and I trust her so much. This place is new, fancy and cute aesthetic. Easy apts made online or over the phone. Prices are reasonable and will leave your baby smelling fresh! Thank you guys! See you next time I am in town .

Moved to Naperville not too long ago and needed to find the best for my fur baby- found it!!!…read more They are very reasonably priced, based on size, and do a great job! Vinci, my mini Australian Shepherd, has a bit of separation anxiety but WoofGang took such great care of him from the moment we walked in!

Visited the not-so-lovely PetSmart location because I was running some errands around Naperville…read moreand Aurora area, so I figured I would make a return, which, per the policy that I see online as well as on the back of the receipt, can be made at any PetSmart location with a receipt, which I had. They could also confirm by looking up via phone number connected to the PetSmart membership. I was told by manager Amy Gunderman that I had to make the return back at the original purchase store....odd. I have returned exchange-purchased items at different locations in the past, as a matter of fact, within the last 2 weeks, so why would no other store not have this issue or problem... oh, got poor customer service. They can't even uphold their own corporate policy. I won't be visiting this Location ever again.

We brought our dog into the Pets Hotel, traveling to St. Louis for the weekend. We needed…read moreaccommodations for her, and we decided this would be reliable. But when we got in the hotel, the staff was very unhelpful and obviously needed training. The lady at the desk wasn't understanding that we had proof of a shot for our dog. They lost our business in that way. Every single time since then this has happened. We drove off with our dog, struggling to find a place for her to stay

Jordan is a great groomer! Gabe, our 7 yr old, cockapoo looked so handsome sporting a youthful…read moresummer cut. The service at Kriser's is great! Appointments are best made over the phone in order to take advantage of any discounts or promotions I have never had any issues with their list of service options I selected. We are happy customers!

Let me start by saying that our original groomer at this shop was wonderful with our miniature…read morepoodle. She took the time to hand scissor any extra hairs for that show cut/groom. She also assured us that the dogs there were never caged unless it was necessary. I let them know that I was waiting in the area (Starbucks across the street) and that there should be no need to ever cage her. She also stated that they worked on one dog at a time, which is why I'm willing to pay extra. Jump to about 1.5 years ago. I came in and was told that the groomer that I had scheduled for was no longer there. No phone call, nothing. That my dog was now going to be groomed by a very experienced lady that had recently owned her own shop. My dog and my new poodle puppy did get used to her and no problems there, once she learned how we preferred them to look. Then again, a groomer change. Only this time the groomer mentioned that she was leaving at our last visit. I was shocked as I think she had only been there for a few months. Under her breath she said, there's a reason groomers keep leaving. That should have been my warning! Unfortunately I continued to book appointments with whoever was available and that was a BIG mistake. During this time they were being groomed by random (but very nice girls) that didn't seem to have any experience at all with grooming, let alone poodle cuts. We were very disappointed with each cut, but I kept telling my family, at least the hair will grow back. Jumping to this February 2025. We had an appointment scheduled with a groomer for a Sunday afternoon for both dogs (we would keep one with us, return in about 1.5 hrs & switch out the dogs, to keep them from being in a cage). This would have been the 2nd time this groomer would work on my girls. I received a call on that Saturday from the owner(??) stating that the groomer would not be able to work on our dogs as she had quit. The lady on the phone wanted me to quickly make a decision to change to another groomer. After asking if they had any experience with poodle cuts, she became very defensive and stated that all groomers can do all cuts. Well in my experience this is not true at all, especially at a location where we are the only poodles they do (was told this by a groomer). I refused to just switch people and asked her to talk to all of her grooming staff to see who was qualified to do poodle cuts and call be back later in the week. I never received a call, but mysteriously I received 2 text reminders for new appointments. I refused/canceled both. My daughter and I have a little experience keeping our 2 dogs trimmed between grooming, so we decided to try our hand at it and look for a new groomer location. So you would think we were done with all that craziness, problem solved!? Well when I went to trim the nails of my now 1.5 year old puppy, my sweetheart of a poodle, my only dog to fall asleep while being groomed(yes she does); she cried, growled and snapped at me! I had not even touched her with the trimmers! I was devasted. I have raised dogs all of my adult life and I have prided myself for having very well acclimated dogs, even to nail trimming. She has been worked with since she came to us from the breeder at 8 weeks. My only guess is that something happened at that last visit in January 2025. And after reading all the comments here and on Glassdoor, I can see why. PLEASE DO NOT USE THIS STORE FOR YOUR GROOMING!!! And make sure you look into any other place you go to have your pups groomed. One incident can mar them for life. Now I will have to see the vet about meds or some other way to get her nails done. My poor sweety...I feel so bad, as it was my responsibility to protect her.

Love the staff here and that they have free delivery for a $50 purchase!! Such cute toys and really…read morehelpful to have a delivery service, especially with the crazy weather rn.

Visited this shop today since my friend recommended it. I was impressed with the neatness &…read morecleanliness of the store. The staff is very friendly & very knowledgeable of the items they sell. She had many recommendations. I felt like they genuinely cared about getting the right product for my pet. I will be back in.

Don't bother going to Petsmart! This place has it all! better stuff, better selection, dog washing…read morein the back, good price on good food not the total junk... awesome selection of toys and chews that are way healthier for ur dog. Obviously you can bring your dog in while shopping around we go every 2 weeks or so. Never a bad experience

Trained? I'd not buy food from this stores untrained staff ever. Lack product knowledge, lack…read moreinvestigative questions to help obtain best items for one's pet. Sam feels his staff is well trained, oddly corporate said different. Stay away.

Awesome groomer and fantastic cheap options for full service dog and cat grooming. The offer…read moredifferent packages for your Fur Baby

My dog had been going there for years without incident. During one visit, another dog bit him and…read morehe was taken to the veterinarian. I was required to pay the veterinary bill after being told the incident was my dog's fault, despite his having no prior history of aggression or issues. Since then, we have moved to PetSuites Naperville, where our experience has been significantly better and we are much happier.

I decided to try EarthWise Grooming for my 7-year-old Golden Retriever, Leah, for the first time,…read moreand I couldn't be happier with the experience! Amanda did an amazing job with Leah and was incredibly kind and welcoming. She took the time to come out and greet us before the appointment, then met with me afterward to go over how everything went. She also answered all of my questions, which made me feel completely comfortable leaving Leah in her care. It's clear she genuinely cares about the dogs she grooms. Leah looked wonderful, and I will definitely be back. I highly recommend Amanda to anyone looking for a caring and talented groomer!

Hit or miss. Maybe there's a high turn-over here? As…read morehappened to us before, the groomer who twice did such a good job, everything I asked, had left, so we had someone new. Disappointed in the last grooming.

I was excited to finally get to visit Blue Line Coral today after years of seeing them in the…read moreonline world. Saltwater pickings in Chicago are slim to none, so I was excited to find something just outside my backyard in Naperville. I've been keeping saltwater FOWLR aquariums for 10 years now, but recently started dipping my toes into coral after finishing school and having a bit more income to play with. Staff was super helpful and not intimidating as I asked questions on care requirements and made my selections. Thanks for all the help, and I can't wait to visit again soon.

I'm returning to the saltwater reef aquarium hobby after many years away, and was pretty excited to…read morefind out there was coral aquaculture facility in Naperville as I will only be including captive bred fish & coral in my tank. It's important to me that we do everything we can to preserve the ecosystem these animals originate from. I came across Blue Line Coral from a web search. First, this review is written during the COVID19 Pandemic while DuPage County is under a mask mandate to help limit the spread of the disease. Masks are required to be worn by everyone when in stores and other indoor spaces regardless of vaccination status. When I visited not a single employee, nor other customer, was wearing a mask. As for the store itself, they had a good selection of coral and fish. All of which looked healthy, and we'll presented. As I said above I have been out of the hobby for a long time, so I'm not the best judge of prices, but they didn't seem unreasonable. They also had a selection of dry goods, not huge but most of the EcoTech Marine and Neptune Product lines, some BRS stuff, medications, etc. The staff seemed friendly from my limited interaction as I was just browsing. There is one last point I have to make. This owners have chosen to make their "Thin Blue Line" political beliefs a part of the identity of this store. Both their name and their logo reflect this, but more directly they have a "Thin Blue Line" flag prominently on display behind the register. Some folks see this as a pro-police message, while others see it as a symbol of injustice. By so prominently integrating this with their brand, they are almost forcing you to make a political judgement to shop here. Whether that impacts your shopping decisions is personal, but it does impact mine.