I always drive past this store as it's kinda tucked away off the intersection. I was on my way home…read moreand remembered my kitty needed some food. This location was in the same direction as my home so I decided to stop by. Pros: I do like how the store is clean and easy to navigate. As far as I could tell there was only one person working the floor, but he was friendly. Con: the only con I found here and unfortunately it's common amongst most pet stores is most items are catered to dogs. This isn't to say that their cat selection is small, it is a pretty decent size but the options still felt somewhat limited. But on the bright side I did see a sign that stated "more cat food coming soon" so that's promising. I'll have to come back to check on the new inventory updates!

Unsafe & terrible customer service. Every couple of years I look forward to shopping here. We fly…read morein from Los Angeles to visit family in the area. Today was the last time I will shop here. I walked in the door and there was a medium sized OFF LEASH dog following someone around about ten feet from the owner or employee, not sure. I asked to leash the dog. They said "oh don't worry" then I said my dog is not safe around off leash dogs. Not true but I don't trust people who feel that off leash animals in a pet store are safe. This is beyond unprofessional. The store employee told me not to worry about it. Um... what? Maybe this is an Illinois thing? I don't know this dog, mine is on leash. That's not a safe way for dogs to meet. So basic. I should not have to ask- in a pet store to put a dog on leash. I proceeded to ask where the leashes were ironically, and really felt uncomfortable - I was interrupting a conversation between two employees or an employee and a customer (person in purple scrubs who looked like they worked there.. I'm really not sure, but after having to insist that I did not want to bring my dog in with an off leash dog, the whole experience was pretty terrible. Honestly, I'm so disappointed. I look forward to going to the store every time I visit the state and I will just find another one. At minimum I should feel like my dog is safe while I shop. Oh lastly I asked to use the restroom and was told it was out of order, and they did not have a public bathroom - meaning that they had a private one that we were not able to use. Which seems fine unless of course the public one is out of order. No suggestion of an alternative. I can't believe I drove 45 minutes to go to this store. The store itself looked pretty bad. Most of the shelves were half empty. They had some cute toys, but I'd say 50% of the hooks were empty. So much for supporting small businesses. At least at Petco I'll have a bathroom, dogs will be on leash, and someone who works there might actually help me find what I'm looking for.

My little Bella looked great when I picked her up. They were so attentive to my requests and did a…read moregreat job with her. She smelled great and appeared calm and happy after her grooming. Look forward to using them again - wonderful experience.

Great place! A good groomer Josh left. Does anyone know where he went to? He was so good with my…read moredogs.

We purchase Born Free food for our dog, and I used to get it elsewhere - then, that store started…read morephasing it out. Found a few places in Naperville, but the cost was SO.MUCH.HIGHER. than what I had been paying for our normal 24# bag. I special ordered it from another store near my home, but honestly, it's a pain to do that whenever I need food for the dang animal. We were about to run out, I missed that store's weekly order deadline, so I decided I had to drive somewhere to get it - well, my virtue of an errant scroll-down on my phone, I saw that Happy Hounds carried our food! WHAT?!??! I LIVE SO CLOSE! I went, and said, "give me the biggest bag you have of Born Free Chicken & Turkey!" The gentleman rang me up, and the total was a few dollars more than I am used to, but well worth the convenience. WELL - was I wrong! I had just purchased a 40# bag for right near the same price point I had been paying for a 24#! Now, I know, bulk purchasing is more economical, blah blah blah, but really, it was a deal and Happy Hounds is now the only place I will go for my dog food. They even carried it out to my car, which was so very kind. Thank you, thank you! My only regret is that I JUST found this place!

Great groomers at a reasonable price. Knowledgable staff regarding nutrition and treats. Check them…read moreout

About a 1-1.5: Two Bostons is a pet shop located in DT Naperville, and they offer a good variety of…read morefood, treats, toys, and accessories. They also had a bakery case of various treats that you can purchase for your furry friend. Unfortunately, there was no greeting or any offer for assistance from the staff; it was just an awkward and an uncomfortable experience. We were in and out within a few minutes, as we decided to keep on moving. +standoff-ish staff +good selection of food & treats

Me and my wife recently stopped by here to see what this place offered. My wife has been here a few…read moretimes but this store is absolutely great! It features a great variety of upscale dog and cat food, toys, a custom name tag machine and many accessories to summarize. There's an upstairs as well with plenty of items as well up there. Staff here is very friendly and a service here was exceptional. Pets here are also welcome since we saw a few inside.

I love this place! I don't actually own a dog, but I occasionally shop here for the dogs I sit…read more They have lots of healthy treat options, which I appreciate, and the staff are always helpful, friendly, and knowledgeable. Their enrichment toy selection is top notch, plus they have lots of cute regular toys too.

I love shopping here for my small chihuahua. The staff are super helpful when it comes to answering…read morequestions but most importantly they're always friendly!

$5 nail trim including dremel tool. Took 5 minutes for each…read morepup & the technicians were all so nice. They were all decorated for Halloween as well

calling all dog lovers! Glitz and Glamour Dog Grooming is nestled downtown Plainfield. Bring you…read moreBFF ( your doggie ) for a stroll along the paved walk way of the beautifully restored downtown village of Plainfield. Certainly make a reservation for your pup to be pampered. Drop your fur baby off and stroll along the beautiful downtown area. I'm going to let you in on a secret they do walk in nail trims for only 5 bucks!!!! Come on, we pay more than that for. a cup of coffee sometimes. I typically see Gwen. She gets right in there and does a superb job! At the counter to pay, there are little brown cards if you like to leave a tip discretely. Oh! AND they have cookies for you good boy or girl.

When I moved here from another state, I was referred here by a co-worker…read more My dog has always looked amazing and the quality of the work has been great. Today I dropped off my dog at 2:30 PM. I got a phone call at 4:57 saying he was ready to be picked up. At 5:30 I got a phone call and I said I was on my way. I asked what time do they close and she said they closed at 5PM. At 5:50 I got another phone call and I suggested that they should tell customers that they close at 5, and I didn't know they closed at 5. She said "not my fault" and HUNG UP. Almost 9 years of my business - gone. Their YELP page says they close at 6PM. So does their Facebook page. So yes, it IS your fault.

Took my Yorkie in to get his nails clipped last week and the young girl that took him in back cut…read moreway past the kwik and didn't even bother to let me know. The only reason I found out was because I bathed him the next day and noticed a way too short, stubby nail covered in Kwik Stop Powder. I get it, mistakes happen, but at least be a decent enough human being to let the pet owners know. Smfh

Marla (doggo) loves this place. It's the cutest shop and she does such a great job. The prices are…read moresuper reasonable for the amount of care that goes into each session. Bonus: the little bow tie or accessory at the end. Marla is clean, smells amazing, coat-looking lovely, snazzy with her bow-tie, and wore out

Dominique and her staff are awesome. Years ago my dog had a yeast infection in her ear, I kept…read morecleaning it and it just kept getting worse. When I took her to get groomed Dominique told me what to buy to get rid of it and it worked awesome. she also referred me to a great (and inexpensive) vet for a surgery my dog needed to have. The haircuts are always on point and she treats my dog as if she was her own. Definitely recommend!