Huge shoutout to Courtney at Pets Plus! I called this morning looking for a specific low-fat dog…read morefood for my pup, who can only eat special food due to dietary needs. I normally order from SquarePet, but my delivery wasn't arriving until Tuesday and I needed to get his food sooner. When I called, Courtney answered and confirmed they had the food in shipment, but it hadn't been checked in yet. She kindly took my number and told me she would call once it was available. Within just a couple of hours, Courtney called me back to let me know the food was ready and even stated she will save the cans for me. Thank you, Courtney, for the amazing customer service, kindness, and follow-through. You truly went above and beyond, and now my fur baby has the food he needs!

Luke at Pets Plus deserves a raise and promotion to store manager. He went above and beyond to help…read moreme pick out some healthy food and treats for my 18 year old cat. Not only was he knowledgeable, but seemed to really care. This kid is going places in life for sure. Thanks again bud. Regarding the store, it has a great selection of food, etc for your fur babies that you don't find at Petco or Petsmart. I bought this human grade food for my cat called "Smalls". It comes frozen. I just bought it yesterday (4/27) and my cat has already eaten more than he usually does and I might need to make it over there again soon.

Today is the happiest day of my life... because today we introduced our newest edition to our…read morefamily. Holden the Beta Fish. Named after the wonderful employee Holden who guided us through the dos and donts of fish parenthood. His ultimate fish wisdom not only gave us the confidence we needed to raise our little girl but also made me feel safe. Holden deserves everything and more, both the employee and the fish. #holden4manager #2finsupforholden

I would never trust them with my dog. He was way too rough…read more Unacceptable. Poor dog! The dog wasn't moving around or causing any trouble! He needs to be fired and take a few classes on how to treat animals.

Staff really know their products. Really knowledgeable about the contents in cat and dog food and…read moreother pet supplies.. they carry all the top brand food available online and not in most other pet stores, including a very large dehydrated and raw balanced diets. They also have cat adoptions at their San Clemente store, 416 E Avenida Pico every Saturday from 12 to 3 PM. It's a great rescue that really knows their cats and kittens, Southern Counties Rescue.

This evening 3/23 I was visiting my favorite pet store to purchase the healthy pet kitchen and some…read moretoys for my puppy. I've been coming here for years and have had nothing but great service. This evening, a gentleman by the name of Sean was checking me out. I spent over $100 and he asked me if I wanted to purchase a $.10 bag. I agreed and he proceeded to tell me that the bags were very cheap. The bag instantly ripped right in front of him and I asked if he could put the goods into a new bag and he proceeded to tell me that he could not because the owners were very cheap and he would get in trouble so I had to walk out with over $100 worth of stuff in my hands while holding four frozen bags of food. This is not about the $.10 bag. It's the principal that he was not willing to help me over something he knew was cheap and cost pennies. Do we not teach good customer service anymore? This is sad because I really enjoy going there but now I may have to drive to the Laguna Niguel location.

Feed Barn really said "stop wrecking your bathroom and come over here"…read more This place is clutch. Super welcoming vibes like your dog is a VIP and you're just the plus one. The self-wash station? Game changer. No more clogged drains, no more wet dog zoomies all over your house. They got EVERYTHING--shampoo, conditioner, flea & tick stuff... I was lowkey waiting for them to offer my dog a spa robe too And the blow dryer?? Yeah, your dog walks out looking like they got a fresh haircut and a new attitude. Prices are solid, setup is easy, and best part... YOU don't have to clean up the mess after. 10/10, my dog smells better than me now.

My fiancé recommended me to come here for a new bunny. We adopted last night. Friendly staff, cute…read morelittle local boutique. Can't wait to be back

Good fresh food, good for fussy eaters and my dog is so much more active and he is 13 going blind…read moreand hard of hearing but loves his farmers did food

Their dog food is freshly made. They are generous about providing sample for my dog to try. Also…read moretheir staff is knowledgeable about diets. I believe that they do custom diet when you bring in blood work and schedule a consultation with their veterinarian nutritionist.

I really wanted to love this place!! I took my Boston mix here for a nail grind. I booked an…read moreappointment ahead of time, and they told me it would be 15-20 based on behavior. I took my cutie Boston mix here and watched as they grinned her nails. As always, my girl was very sweet and just stood there as they did her nails. They charged me the full $20 and I was honestly quite shocked as there were no behavioral issues. They also seemed to be overbooked. Will not be back.

We love Pet Clemente!…read more We bring our Golden Retriever in for a bath about once a month. He's been at least 5 times now. He always comes home looking handsome and happy! He smells fresh for quite a while. Karen is super personable and great with the pup. She does an excellent job of trimming him up. We love the quality of work so much, we recommended them to my dad for his husky. Like us, he loves them! All around a well priced, great groomer. So happy this store opened near us!

Great service, my dog is very happy, never a problem! Best…read moreplace for your dog food! Hard working staff. Answered all my questions. I definitely recommend Healthy Pet Kitchen

This place is so sweet! I was on the hunt for a special 1st birthday treat for my dog and they…read moreoffered to bake something up that same day. It was a simple bone shaped biscuit made of apples, honey and other delicious things my pup loved. And it had three tiny holes to (carefully! hehe) put candles in. When I came to pick it up the same day the baker introduced himself and was super friendly. Overall a happy experience :).

I've been going to this shop for years, since they were in San Clemente, and have never had a bad…read moreexperience! I go for the feeder rats/mice which are reasonable priced. But they also have a good assortment of reptiles in the shop, which are also reasonably priced. Every time I'm there, I briefly check out all the reptiles, and I say 'briefly' because with all the COVID restrictions, I think you're not allowed to linger around for too long. All in all, it's a decent shop, reasonable prices, plus the owner is a really cool guy, so that's an added bonus. It feels good to support a small business, especially during these times.

I have four reptile's of my own and recently got into owning them. I'm by no means an expert, but…read morewhen I walked in and saw the care and conditions these animals were living in my jaw dropped. Basically every animal had magazines instead of substrate, not only that but none of them had proper heating and lighting. Barely any of them had hides. He had 6 leopard geckos in one small enclosure. When I asked to see them, I noticed one was missing the tip of his tail and one was missing nearly the whole thing. His response was "oh must've gotten nipped by another one". Leopard geckos are solitary animals... Half the bearded dragons were glass surfing (obvious indicator of stress). These animals deserve so much better, it was horrifying. I've literally seen petsmart treat their animals better, which is an incredibly low bar. I have absolutely no idea how this place doesn't have worse reviews, anyone who takes good care of their reptiles would be appalled. I've never in my life felt the need to go online and post a review until today, that's how concerning it was.