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Petco

2.8 (83 reviews)
Closed 9:00 am - 9:00 pm
Updated 3 weeks ago

Services - Petco

Bath and groom only

Full grooming

Pet haircut

1 More Service

Private dog training

Petco Photos

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Recommended Reviews - Petco

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Reviews With Photos

Chastity W.

I am always pleased with the grooming services. Mikayla is so good with my dog! Everyone is friendly.

His nails after the appointment

The grooming total was $65 just for him to be super flaky still with product residue. They were supposed to clip his nails but doesn't looked like it. Although the staff was nice the results did not match.

Free dog food
Damian B.

What is WRONG with this location. HORRIBLE staff and MANAGER! I went to pick up some free dog food that the OFFICIAL website is promoting. Friends and family have used this coupon. I go in and Doug the cashier right away tells me that coupon is fake in front of other customers. I was taken by surprise. I step aside to double check I got a legit coupon and it comes from Petco.com I ask him nicely again to just try and scan it, and he refuses, telling me he's been telling people for 3 days that that coupon is fake. That apparently "there is a real and fake coupon" and he went on and on saying this weird explanation behind this coupon. I did not believed anything he said, he seemed so shady and suspicious and annoyed by the coupon situation, like if he was losing any money out of his paycheck. I go to other location and they accepted the coupon NO PROBLEM. I go back to this location just to speak to the manager. Doug is the one that actually takes me to her, and unbeknownst to her I was standing right behind Doug, he tells her I want to talk to her and she literally threw a fit, raising her arms and complaining, when she saw me she tried to play it cool 'cause she knew I caught her doing her dumb complaining. She interrupted me EVERY 10 seconds making excuses for the store and for Doug, at the end of the day I had to call customer service over the phone to report both of them, because I did not believe she was going to do anything about her pathological lying employee. All of them seemed like buddies that cover each other's mess.

Paw with long hair left
Melissa W.

I just got my dog groomed for the first time. I paid over $80. I'm pretty sure they bathed him before they cut his hair because I now have hair all over me & his skin and hair are flaky. Also they missed cutting his underarm hair & all 4 of his feet are a mess & I have to now take the time to trim off the excess hair myself. Never again will I pay that much money nor will I go back to this location to get my dog groomed. I'm so mad.

Office fish lol
Carlos M.

Bought a betta, since my other passed after 3 years of good life. Figured i would buy a bigger tank and some goodies as well. Got home and the aquarium pump was acting funny, making a grinding noise. . I called spoke to Damian, told her the situation. Was nice enough to put another one on hold since i was going to drive back in the rain. Went on 06/02/2019 to get it swapped. thank you for making this process easy and painless :-) !.

Dog grooming
Xiomara L.

The worse dog grooming ever, I took my little buddy for a nice hair cut ,they shaved his hair to the bone, not only his hair got destroy but my little puppy came home traumatized.

New toys for Christmas
Adrienne F.

I have been to a lot of pet stores in my life and this one is the best one I've been to because the people who work here are amazing. This is my favorite pet supply store and grooming service in all of Dallas. The staff here are exceptional, in particular Justin (always helps me find anything I need and has amazing skills and personality) as well as the staff in the grooming department. Brian one of the only people I feel comfortable and happy with taking my dogs too because I know they will be well taken care of and he is excellent at what he does! I recommend this location above all others, I even drive out of my way to come here now since moving. They always have new products and I know whatever I need for my pet I can get here. - Loyal Customer

His chest and armpits shaved to the bare skin. We applied a nourishing oil to help his itchiness and he's still scratching.
Colby L.

We originally were hooked on grooming our sweet baby here after we took him in and the Dog Father did such an AMAZING job and was so gentle and sweet. It was our first time in so he gave our boy a blueberry facial, no charge! Next time we came in we just needed a quick sanitary trim and shaving my boys feet. The rude groom staff did a horrible job and when I asked why it wasn't up to par with what they were used to the staff told me that the groomer I was used to was fired for what essentially was going above and beyond customer satisfaction. My mistake, I thought the staff at this Petco WANTED their customers to be happy. I was annoyed but I took my poor scared babe home and trimmed him up myself. I figured I give it another shot and scheduled a grooming for today. I'll keep it PG but to say the least I'm pissed. Two stars is me being gracious here. First off, we show up and the staff aren't wearing masks. I go to check my boy in and they can't find his shot records and refuse to take his rabies tag as proof. Even though he was seen at their vet on 1/25 of this year. Luckily I had a screen shot so we could keep the appointment. As I'm signing paperwork, I'm informed that if they find a flea on him they'll treat him right there. Except I treat him regularly and I don't want to overdose him on flea meds. I'm informed that if I don't sign they won't take him to be groomed. I should have walked out at this point. They take him back and let me know that it'll be a "few hours". We go on with our errands and pop back over 3.5 hours later where my boyfriend is informed our pup "is still being dried they told us they'd call when he was ready". We get a call 45 minutes later and go to pick him up. I don't know what clown college the groomers are attending but my cocker spaniel who went in for a summer trend came back practically shaved to the bone. He now has rashes on his belly and inner thighs. And his gorgeous ears were cut short after I specifically told them not to touch his ears or trim them. But they left his tail untouched. What in the world is wrong with these people. He came home shaking and so terrorized he wouldn't eat dinner. This is a dog that will walk through fire to get a treat and he wouldn't touch his food. After he calmed down I noticed that he's also got razor marks, at least in 5 places, that indicate the groomers were rushing so fast their electric clippers caught his fur and cut it uneven. My sweet pup, not only physically and aesthetically came back to me in a state that is completely unacceptable but I don't even want to imagine how rough they had to have been with him to be this withdrawn and terrified this long after coming home. We regularly visit hospitals and nursing homes as a therapy aid so he is socialized to the point that being handled by strangers would not do this to him. My boyfriend already called the store to let them know we were not happy and after the employee made no apology we were told to come in the next day at 9:30AM for them to fix his tail. THE STORE ISN'T EVEN OPEN UNTIL 10AM. They are delusional if they think I'm letting their employees touch my dog again but I will be at that store bright and early to make sure they know that their behavior and treatment of my pup and as a customers will not be tolerated. I don't recommend trusting your pets to these people if they can't even treat them with care and dignity, let alone do an acceptable job at performing a service. Loo

The groomers are horrible, not recommended for small breeds, puppies, first timers or pets who are considered high maintenance . They did not do a good job grooming nor did they properly groom my yorkie ... these photos are after his grooming appointment.

Grooming prices and options as of 7/18/18

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13 years ago

Got my kingston the lion cut he looks so cute. He fells so much had alot of fur.She did a really good job thank you!!!

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14 years ago

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10 years ago

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Page 3 of 3

Ask the Community - Petco

Review Highlights - Petco

We have been to a few groomers and Brian is the only one Oreo is comfortable with.

Mentioned in 4 reviews

Read more highlights

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Furry Tails is amazing! We have struggled to find a groomer that we like and we finally found it!…read moreWe made an appointment over the phone and it was extremely smooth and seamless. When we went to drop our puppy off they asked wonderful questions to ensure they did exactly what we wanted. We are we're appreciative of that. I cannot recommend this place enough! Our Coco looked so cute and the cut was pristine! Normally, our Coco is super anxious when it comes to groomer, but at pick up she was so good! You won't regret using Furry Tails!

I have to start by saying that my fur baby is scared to death of loud noises, especially the…read moreindustrial dryers that most groomers use nowadays. I get it- they dry hair quickly, but mine is just super sensitive to them. A few weeks ago, I reached out to Furry Tails via email and explained my dog's fears. The gentleman (I believe his name is Jake) quickly responded and assured me that he understood and that he could offer a kennel dryer. I took her in today for her grooming appointment. Of course, she immediately put on her brakes (locked her legs) and I had to coax her into the salon. Thankfully, Jake was waiting at the counter. He remembered Verda Belle's fears and did his best to become friends with her by talking softly to her and offering a treat. Of course, she was making me feel guilty, but I also could see she would be in good hands. She was there about 2.5 hours since it took longer to dry her. He called when she was ready and when I arrived, he assured me that she actually tolerated it all well. Whew! She looks amazing! He groomed her as I had requested and she smelled great. It is wonderful knowing I have found a kind groomer who actually treats animals with gentleness and love!

Paw Lofts

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A dog's heaven. I've been taking my golden here for over four years, and I'd never consider another…read moreplace. Their service is top notch- they take the best care of my girl. Every time I walk in we are greeted so warmly, and I feel so reassured in the love all that everyone, both pets and owners, are well taken care of. They do per photos around holidays and we cherish each one we get. Thank you Paw Lofts for all you do

Gratitude is an understatement when it comes to Pawlofts. My dog Berkleigh has been going there…read moresince she was 12 weeks old. She is now almost 5. I can't imagine not having Lori, Debbie, Luis and the Pawloft staff as apart of our weekly life. The care, love and attention is "bar none". Simply said, Pawlofts is the best! During the Holidays, you will receive a picture of your pet and I always think how do they do it! I literally get excited for "picture"day. But more then that....Pawlofts is my (our) family. I have had health issues, surgeries and no one to help me with my dog. Pawlofts has taken excellent care of her. They even boarded her for over a month. They took pictures of Berkleigh, communicated with me on her well being and eased my mind that she was and happy.I have had times where I needed immediate help and Lori says we are coming to help you and pick up Berkleigh. Pawlofts is a place you can always count on and trust your dog is being very well cared for. They get to know you and your dog. This is the only place I will go to and yes, I am a crazy, neurotic dog mom. So, believe me that says a-lot. They go above and beyond. There is no other place I would trust more. Thank you Pawlofts for all you do! I literally couldn't do it without y'all!!!!

Dallas Mobile Pet Spaw

Dallas Mobile Pet Spaw

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I really can't describe enough how wonderful this company is. Every single groomer with Dallas…read moreMobile Pet Spaw has blown us away with kindness, professionalism, and skill. The time to groom is half what is usually is because they use 2 groomers as once. Our dog works at Dallas Children's as a pet therapy dog and we wouldn't take her any where but here. She always looks beautiful when they are finished and she is always happy. The. Best.

I was really excited to try this company, but unfortunately my first experience was incredibly…read morefrustrating. I was originally told my appointment was at 3:00 PM, so I rushed home from work to make sure I was there on time. Throughout the afternoon, I was given multiple different arrival times. First I was told 4:00-4:30 PM, then 5:00 PM, then I received another call saying they would arrive by 5:15 PM. By 5:45 PM, no one had arrived, and my text messages asking for an update went unanswered. Because I had spent my entire afternoon waiting at home, I ultimately had to cancel the appointment myself so I wouldn't miss a family event. Had I not canceled, I would have missed it. What disappointed me most wasn't the delay itself--things happen. It was the lack of clear communication and constantly changing expectations. Had I been told from the beginning that the groomer might not arrive until after 5:00 PM, I could have planned my day accordingly. Instead, I rearranged my entire schedule based on information that kept changing. When I expressed my concerns, the response focused on the fact that they waived a same-day cancellation fee and had already applied a new customer discount. While I appreciate not being charged for an appointment that never happened, I don't consider that a resolution to the inconvenience of spending nearly three hours waiting on multiple inaccurate arrival estimates.

Bark Avenue

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I was looking for mobile grooming because I have 2 fosters and 1 rescue, and they are timid. I…read morewanted them to be clean and happy for Christmas. I called around and no one could do it this week until I called Bark Avenue. Jay was really nice and said he would work around my schedule. He was to arrive at 10a to start the salon services. He was running late but sent me a text to let me know and arrived at 10:30a. He and his mother (his partner was ill) took care of the 3 dogs and they were not nervous or skeptical. That says a lot because these 3 have been through so much and their confidence level is way below the radar. He cleaned everything up, vacuumed and left the place clean. I was able to use the Yelp deal so it only cost me $120 for the 3 dogs, and that included de-shedding for 2 of them (where others wanted to charge up to an additional $25). I would definitely have Jay back to take care of my dog and any other fosters I may have. Thanks, Jay and Mom!

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Pierre's Dog House

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Simple Ruby loves everyone there and everyone there loves…read moreRuby!!! She has gone there for years to play and enjoy overnight slumber parties. Everyone there speaks DOG fluently and their love for all the fur babies shines through.

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Petco - petstore - Updated July 2026

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