I returned to Pete and Mac's this year after having a very bad experience a few years ago. I thought that maybe responsible management had been placed in charge...NOPE...still very hard to work with them. I simply have a maine coon cat their the groomer did an extremely good job (Pam) . After a recent physical altercation between the groomer and then manager a new manager was identified. The physical altercation was very alarming. It seems the arrested prior manager and the current manager may be over 21..not sure. My vet said that he did not want to give the flv shot, unless my cat was being boarded with other cats. The new manager said NO WAY WILL be now groom your cat without this shot. The vet said--Then they are not doing their job. Cats being groomed should not be interacting with other cats. Too bad, I found such a good, seasoned groomer working for managers that have no sense of logic or customer service. read more

I feel like every time I take my dog here, he comes out with some type of infection no lie. Last time it was kennel cough (yes he's vaccinated) and pink eye. I can't keep up with the vet bills, unfortunately the ease of just dropping him off is amazing but they really need to work on suspending dogs that appear sick or clean better. read more

After picking up my boxers this evening we found them to be acting very not them selves as well as having a rough time bearing weight on their feet and noticed a huge rash on the underside of our female. After a bath we noticed their feet seemed to be extremely hot and seemed to have been burnt and their nails completely broken and hollowed out which explains the pain. Our boxers nails are extremely short and well kept including our female getting manicures including nail paintings regularly. On our males back foot it's so exposed it's bloody. It was overwhelmingly hot over the last 3 days and I'm wondering if the concrete was as well affected, still with that in mind we left our trust in Pete and Macs staff to care for our dogs and they should have noticed this or at the very least given us a call to alert us on our females rash. We have never had a problem prior to this and will be following up tomorrow with a call to the facility. They will no longer have our business as well as any recommendation . read more

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Normally, I'd give this a 5-Star rating, but the last two times I've come home after staying for a few days, I've had stomach problems. And this past time I came home with several small scabs about the size of insect bites (although there was no other sign of fleas or anything else). The staff is always friendly, and the place seems extremely clean. I think I'll try somewhere else next time, however, due to not feeling well when I came home. read more

I used to take my two American Pit Bull Terriers here for boarding and daycare. I liked it so much I applied for a job and have worked here three years. We are dedicated to quality care for pets! read more

Pete & Mac's Recreational Resort - Pet Stores Near Me - Lee's Summit, Missouri

Pete and Mac's killed my cat. Before leaving our cat, we were assured that the facility was capable of administering critical medication. We left explicit directions and called almost daily to check in. We were told that he was given all his medication. He became critically ill and died during his stay. We later discovered that he was not given his medication and the employee responsible falsified records. Do NOT trust these people. read more

If you would like an up close review of how this place really is read the employee reviews from glassdoor.com and Indeed.com. All of the reviews read horrible and all read the same. This companies upper management only cares about the money. They dont care about there staff or your pups. read more

After leaving my dog there for 1 week, about 4 days after he was home he started coughing. One $85 vet visit later, it was confirmed that he had kennel cough. I called Pete & Mac's thinking they would offer to pay my vet expenses or something....nope, they basically said "ok, thanks for calling" and hung up the phone! Then come to find out, my sister's co-worker's dog got kennel cough from being boarded there as well a complete different time. Either they arent checking vaccinations or aren't disinfecting well enough. NEVER AGAIN!! read more

My two babies stayed there a few months ago for a few days and were actually depressed when they came home because they missed all of their friends! Everything was clean, we got a report on each dog, and everyone at the front desk and on the phone was friendly. I take my dogs here every time I go out of town. read more

My dog seemed to have had a great 5 night stay here! He was given a bath and a nail trim and smelled great! He was treated very well and they even called 2 days later to make sure he was okay after coming home! He will definitely stay here again! read more

Well they had the big boss lady call me. That's a joke. You get none of my money. I cancelled 2 days ago and the charge card you have has nothing on it.....lol . This place is so full of it. Can't make me pay for your sly ways. You need to tell people what things cost........ read more

I've dropped my puppy off for extended stays (nearly 7 days at one point), and for daily daycare. The location is convenient, spacious and always clean. The staff is knowledgeable, friendly and remember us by name. My dog doesn't come home smelling bad, which I saw was a complaint elsewhere. But the biggest compliment I can give, my dog loves it! The moment we hit their street she perks up, so thrilled it's hilarious! Keep up the good work! read more

Taken the dogs a few times. They seem to enjoy it a lot. Get a little report card and they seem to cater well to the dogs needs. Just wish the hours for pickup / dropoff were a little more flexible. Also a bit pricy, but, I guess it's worth a piece of mind. read more

I usually don't do reviews, but thought I would on this one. We have been taking our dogs to Pete & Mac's for many years when we go on extended vacations, sometimes 10 days. My dogs have always been taken very good care of. They've had kennel cough a couple of times, but that is the chance you take when you board at any kennel. I always get an estimated cost upfront so I know what to expect when I pick them up. Thank you, Pete & Mac for taking such good care of Raj and Molly. read more

This is the best place I've ever left my babies, Traveller and Elsie both 12 years old. The first time I left them was in June 2015, through July 8th; a hot time for the Kansas City, MO area. I chose Pete & Mac's because it is all indoors. My husband were In Europe for out 30th Wedding Anniversary and I would call from time to time to check up on my Jack Russells. My dogs had their own caretaker who gave us detailed info on them and what they were up to. Great peace of mind for us! When we returned our dogs were glad to see us but they weren't frantic as before when we kenneled them elsewhere. They were freshly bathed and in great spirits. The best outcome was when they got home the pups sacked out for 3 days! It is a bit pricy, but I wouldn't leave them anywhere else. I wish there was a location closer to our home. I would love to take Elsie and Traveller to Day Care. I've been involved in showing dogs for 35 years and a a pet owner for 25 years and Pete and Mac's is the cleanest, odorless, haven for pets that I have ever seen. read more

We thought it was a good idea to board Boomer at Pete & Macs when we went down to the lake for the 4th, with all the fireworks and everything. One hour into the drive down, we got a call saying Boomer got cut on a fence and needed stitches, and whether we wanted him to go to the vet that night or in the morning. They said it was a small one inch scratch. It ended up a cut 4 inches long and needed 10 stitches. He stayed overnight at the animal hospital, and Pete & Macs said they would take extra good care of him. When we showed up to pick him up, he was terrified and didn't recognized us. They couldn't find his file, there was no apology or explanations given, they had trouble finding all his toys, and his blanket was soaking wet. It was such a mistake to board our dog, and especially with Pete & Macs. read more

I hate to leave negative reviews, but I just feel like I have to share my experience. Honestly I wanted to rate on Facebook; however, their page does not appear to allow you to share ratings/reviews. We just boarded our dog over Memorial Day weekend. Within 2 hours of coming home, she had 2 accidents in our living room (she is fully potty trained) and appeared very anxious in that she hyperventilated for 2 hours. I understand dogs can react to being boarded differently, but she has been boarded somewhere else before and she did not react this way. Additionally, when we came to get her, we saw her being dragged on the floor by the leash up and down the hallway. Further, she has not stopped hacking/coughing since she came home. She has been vaccinated for bordatella so I really hope it isn't that. The only reason I am giving 2 stars (as opposed to 1) is that she came home otherwise safe and staff was polite. We will not be returning for any services. read more

I dropped off my 2 pets and thought I was leaving them with a good organization. With 3 other recommendations, I believed they were in capable hands. When I got them back, both Yorkies had lost 2 pounds each- 20% of their body weight. We left them with treats and they did not even get half of them as we left them with exact amounts and picked them up 1 day early. The parent guardian told us they would be hungry when we picked them up as they were out of food when she went to get them. The dogs had been powered bathed and not bathed as we were told. Also our male was sick. My vet told me that the only way the dog would get sick is if he came into contact with another dog that was already and it was highly contagious-nasal/throat congestion, not kennel cough or the flu. Antibiotics and a shot finally got him feeling better. Being concerned I called to notify the manager who was not available and would return my call. I advised the staffer that what I had to convey to the manager was not only important to my dog's health but all the dogs that were staying at this location. I would never take my dogs to this group again. Either they have not enough staff or they don't care. Either way the manager has yet to call me back. read more

We had a TERRIBLE experience at Pete and Macs! Our dog came home with a large bite on her nose which we weren't informed about, We are hoping it doesn't scar! She had been acting strange since we picked her up. Coughing, sneezing, gagging. I made an appointment with our vet. Meanwhile she started throwing up and couldn't walk or lift her head. I immediately carried her (she is 50 pounds) to the car and took her the emergency vet. She had a fever and her liver enzymes were really high. Her face was completely swollen. She has a dark place on her x-rays that they were't sure of. They gave her an IV of fluids and told me to come back. I then took her to my vet and he said this was the 4th dog he has seen from Pete and Mac's this week! They all have very bad upper respiratory infections. So she now has to stay at the vets for days to heal! TERRIBLE!!!!!! And has cost us A TON of money! read more