I am appalled at how my dog was treated over Memorial Day weekend. I've been a customer of Pooches…read moreParadise for more than 20 years and used to think of the business and the staff as an extension to our family. I am heartbroken by the decline and know that many of my local friends have also expressed concern over it. All the staff who used to work there left soon after the new management took over a few years back. It's become so much worse recently in my opinion, especially the last couple of times I've boarded my dog. First off, you are blasted by a strong urine smell when walking in the front door, which it never had before. After that, I was told by the front desk attendant that my dog peed her bed the night before. She then brought me all of her stuff, including the soaked pee filled bed in a trash bag that reeked 1. My dog has NEVER peed on anything in the house, for the 10 years I've had her, no matter how long I've left her. NEVER, not even after 12 hours! 2. It definitely smelled like more than one accident the night before. I asked the front desk attendant what happened with her the rest of the time and was told curtly that she guessed it was fine since she had no other notes on her. She also said that she only handled the front desk and never offered to get anyone to talk to me about it, even after I said that she had never peed on anything in the house, ever. I regret not asking her to get anyone else, but wanted to get myself and my dog out of there ASAP as the smell was only getting worse. Finally, she brought out my 11 year old pitbull-boxer mix who looked really unhappy. She just seemed like a different dog the rest of the evening and through the next couple of days. Not the normal, so exhausted she only wants to sleep, but more like she was not happy. I noticed when I unpacked her belongings that they didn't follow all of the instructions by what was sent back home. She didn't get her lunches most days or her bedtime snack every day I was gone. The longer I've been away from the situation, the more frustrated I've become wondering what happened to my poor girl while I was out of town. I will NEVER be bringing my dog back to Pooches Paradise! I also know quite a few neighborhood friends who have also stopped using Pooches Paradise in the last couple of years. Sadly not the place it used to be.

We generally like Pooches Paradise. They're really responsive via email (less so via phone) and are…read morealways excited to see our dog. The reason for 4 stars is that their hours for pick up and drop off are inconvenient (read: you can't just drop off at any time, only during certain time frames). This is different than any doggy daycare I've ever used and it negatively affects my experience.

I can no longer support this business which makes me sad because I think the owner is a really good…read moreperson. I had taken my dogs here for boarding for years, but no longer will. It seems like a lot of extra charges now and one of my dogs got hurt there. I know it was an accident because I witnessed her jump up on the park bench in the front waiting area and her leg went through it because there was no cushion on the bench. I ended up having to pay $200 for my vet to look at it and do x rays. Luckily it wasn't broken, but I feel like a simple precaution could have prevented it. Whenever I would pick up my dogs lately, they would be so nervous and acted like the couldn't wait to get out of there. I'm wondering what is going on there that I don't know about. They would also reek when I got them back, so I doubt there is very much cleaning going on there. I really hope they can improve.

Customers beware prior to booking your dogs here. Communication was terrible before, during & at…read morepick up. Picked up Sunday 10/20, on Monday I noticed Lunas ear was puffy & full of fluid. A hematoma I believe. I wouldn't know if anything happened at boarding bc I was given no update at all if she played with any dogs, alone etc. photo of her ear below. She's never had anything like this happen before in 2 years. She is seeing a vet soon today is Tuesday 10/22. I asked for 3 days for an update on my foster dogs whom boarded here and once I did get an update it was snarky from Christy the owner (text below) . I've used boarding facilities before & the facility has always been kind and happy to provide an update every couple days & they are very busy facilities as well. When I picked them up besides Lunas allergy medication nothing was removed from their bags as indicated at drop off, their treat balls for their kennels were still full with the same treats and none from the treat bag had been used. At pick up I was handed both wild excited to see me dogs at the same time & they are both very strong dogs, & before I could get spun around with their leashes thinking I would be provided an update Christy had went back into the office. No greeting of hello, goodbye, zilch. There are many boarding facility's to choose from just do your homework before choosing one especially if you need to leave town for 10 days as I did. Dogs seemed fine at pick up overall. This was the 2nd time they've boarded here (my fosters) and my experience prior was similar retaining to communication. I'm out of town for Christmas from 12/24-12/26 and found another wonderful place in lees summit to board my own dogs & fosters. Thank you Suzanne

A doggy spa under the trees complete with a doggy pool... a real doggy pool. The most reasonable…read moreprices in the entire area.

I rarely board my dogs, but my family & I were going out of town for five days and I foolishly…read moreforgot that it happened to be spring break. The place I'd used in the past was completely booked, and I started freaking out...until I called Deb's. Yes she had room for them, and yes, she'd love to have them. I actually spoke with her on the phone for 45 minutes and got a feel for the kind of person I was dealing with; a confident, competent expert who has a passion for animals. I dropped my boys off on the morning we left. I was nervous as all get out bc these two are absolute knuckleheads. They're very quirky dogs & the purebred can be extremely stand-offish. He generally trusts nobody except his family and their closest friends. He's a working dog, and his main job is protecting us, so I didn't know what to expect. Everything went very smoothly during drop off. The facility was nice & clean, staff was more than courteous, and there were quite a few dogs outside in the large play area. The dogs all seemed happy & well cared for. Deb came in and after meeting, she took full control & whisked my boys off. I discussed feeding & meds with the gentleman at the front counter, and off I went. I called to check on my dogs & the phone was answered immediately. Everything was great, they were spending equal amounts of time playing outside & relaxing. No issues. I was quite comfortable after speaking with the staff. They were in good hands. When we returned I was eager to pick up my knuckleheads. I arrived a bit after my scheduled 2pm appointment, but it definitely didn't seem to be an issue. Their things were in the waiting room packed up & ready to go. Then came the ultimate test; I'd be able to tell exactly how things went based on my older boys demeanor. We had a bad experience with another well known local kennel & there was no mistaking that he'd been treated poorly. Also he has always been apprehensive and just "out of it" for 2-3 days after boarding. None of that. Both dogs were happy as could be. They were bright eyed & bushy tailed! Ready to go home for sure, but super content. They were clean, well fed & rested. They even got baths before I picked them up. I don't even know how anyone got warmed up enough to my Heeler in such a short amount of time to actually give him a bath, but kudos!! Short version: Deb's Riverview Kennels is a great choice if you're looking to board your pets. In the past I've completely avoided boarding bc it just never worked out. Now that has changed & I'm thrilled that I have a place to "babysit" my boys. I'll definitely return, and I'll also refer them without hesitation. If they can please the knuckleheads, they can please me! Thank you Deb & staff!!

First time I took my 3 dogs. They were very friendly and helpful. the hair cuts look great and…read moremost importantly the dogs were happy and having a good time. I most definitely will be taking my dogs back for grooming and anything else they may need

They are great with my dog! Easy to work with!! I have not boarded my dog with them but play days…read moreand grooming is great! They love the dogs.

We have a foster dog that is much larger than our 6lb Pom, so we didn't feel we had the right…read moreequipment to give her a bath. After a day at the park in the mud, we found this place before taking her back home. We were able to walk right in and start bathing her. Staff gathered some information from us and then walked us through the whole process. They were there if we needed help any step of the way. I believe their prices are reasonable for the convenience as well.

Nail trim: Austin was great with my 10 year old corgi who doesn't like his paws touched. All staff…read morewas very nice

I trust their staff when I board my little Chihuahua mix here. They all really love puppies. I…read morehighly recommend Kate's Canine Resort!

We have been going to Kate's for over 15 years and both of our dogs have loved it. Lots of quality…read moreplaytime for the pups!

They have become family! They obviously care for each and every pup that comes in which is…read moreamazing! Cannot recommend them enough.

First time dropping our pup off here. Same day nail clipping…read moreand bath. They are a cage free facility and that was a big plus for us. Super friendly staff and reasonably priced. We will be back!

Great atmosphere for my pooch. I like that they let the dogs roam around the property instead of…read morelocking them up in a case during boarding. They sleep in kennels but not all day which is a plus.

Kim always grooms my Airedale just how I like and the dogs have so much fun there. it's worth the…read moredrive!!