They selectively screen their online reviews. Their updated version of the leather jackets are absolutely terrible. Quality has greatly declined and you can tell they are cutting corners. The original i got was perfect no clue why they changed the make of it. I left a review 2x and they refuse to put it up on tje website. Wondering how many others are screened out. Follow up: they refuse to put the review up stating it's false or misleading, it's not it is literally my review of the jacket. So they just ensure bad reviews are Left out to entice people to buy. Low low integrity company read more

I've been buying from them for a decade. Sadly, they are not what they used to be. The quality of the clothes is significantly worse than before. I tried returning three new chinos that were new and unwashed, but they refused to give me my money back. I'm done buying from them. I heard that Peter Manning sold his part of the business, which helps explain the decline of the business. Stay away, please trust me. read more

I do not the measurements are precise and true to size. I purchased a pair of 38x29 slim slacks. I domestic believe the cotton to spandex is correct at 93 cotton 7 spandex. Length is appropriate but waist is incorrect. I don't like the hassle of return. I thought that I wouldn't need to worry about proper fit with $100 slacks. I was wrong. read more

5' 4" 82 yo male. Discovered PM-NYC during Covid. I liked their on-line selection immediately and was even more pleased when everything fit!! I am a "frequent flyer " and get almost all my clothes here, from casual jeans and polo shirts to linen jackets and better slacks. Service is excellent. read more

Beware of erroneous sizing, low inventory, and 'attitude'! Oh did I mention slower than molasses shipping! I do not understand Peter Manning's sizing! Moreover, I bought their down vest and down coat to go to the Arctic...most colors are out, most sizes are out - they emailed me and indicated we don't carry everything all year...in other words they are a small operation, not really serving everyone's needs when you need it (think North and West states where it is cool all year). Shippping was days slower than any other retailer, I commented on this twice in emails to then. I was given a gift certificate and needed to use...IF not for that I would AVOID these folks after the experience I've had. After the below efforts to get the best size in whatever color they had and returning my order twice they wrote: Date: Monday, May 26, 2025 at 10:32 Subject: Re: Order #382935 confirmed Thanks for letting us know, we are certainly working on making our sizing guide as accurate as possible. We appreciate your interest in our store, but we kindly ask that you refrain from shopping with us going forward. The Team at Peter Manning 933 Broadway New York, NY 10010 Details: The 4x VEST that I am keeping (because I need it) was your largest size available, 4XL was not available but completely OUTSIDE my sizing guide recommendation (below) - it is acceptably fitting, though ideally could be a little looser, so the 4X fits ok. HOWEVER, the matching down coat also 4X is 3 inches too narrow to zip up?? How can the vest fit and the coat both 4x be that different?! I am 5'6, weigh 158 lbs and the 4x does not fit! When I input my parameters including rounded body type, it says 3X should fit, 4X should be larger than I need, but wrong! Size 2X 5' 2" - 5' 6" / 130 - 155 lbs 3X 5' 4" - 5' 8" / 145 - 170 lbs 4X 5' 6" - 5' 10" / 160 - 185 lbs 4XL 5' 6" - 5' 10" / 180 - 205 lbs read more

I have been a customer for over a year. I love the products and the fit. However, I recently I order two items and paid for overnight shipping ($60) to get by a certain date. On that date, their website showed the order hadn't even been fulfilled. What??? Ridiculous. I reached out and haven't even heard back. So, may be great in NYC, but online, they have a LOT to learn. I am extremely disappointed and will decide if there are better options for my needs. Really saddened by this outcome. read more

I have had a different experience from the rest of the reviewers here. In my case, the customer service was good. My issue has been the quality. I used to buy lots of items from them but they broke so often (torn khakis, torn jeans, torn shirts) that I stopped buying. I don't think that I was buying too small. I think it was just the manufacturing. If they fix this, I will buy again. read more

Nice fit without alterations needed. A bit overpriced for the quality. Customer service and communication needs work. Sometimes they seem incompetent. Sending the wrong size, taking days to provide tracking number, taking forever to process a simple return refund while responding to emails with lack of effort/knowledge. This is coming from a guy that has shopped on other websites and by far the worse service and communication are these guys. Timeline * Being a nice guy, I go into their fit shop in NY to figure out my size. I didn't want to hassle them with returns while figuring out my size * I go home. * Order and received 4 items. 1 item they sent me the wrong size. Totally different size from what I had ordered. * Request exchange for wrong sized item. I really didn't like another item but I kept it instead to be a nice guy. * I sent my exchange in and they received it before I even get notification they sent a replacement out. * When I haven't seen any email regarding my exchange item being shipped, I enailed them. They responded with the link to the original tracking number instead which is the wrong link. * I finally received replacement. I didn't like the fit, requested to return the 1 item. *Made a new order for 2 newer items. * They received my returned item and emailed me to expect the refund in 5-10 business days * I received the 2 items. * 2 weeks go by after they received my return, no refund yet on my 1 return item. I email them. I get a response that they never charged me for that one item so no refund. Irritated, I said look further with a screenshot of my charges. * They go crickets and have not responded. * I will give it 2 more days before I open a request for my credit to do a charge back. We don't have time for their ridiculous treatment of their customers. Customers who would continue to shop on their site if they had proper principles. read more

I have been making purchases for the past few years, on and off because of the TERRIBLE shipping timeframe and POOR customer service. But i give one star for a perfect fit of clothes for my height. Shipping and delivery should be improved especially when reviews like this slowly build that reputation instead of the unsurpassed quality that could affect the brand. The prices are quite high but they're saving us from alteration charges plus the proportion of every item is remarkable compared to having adjustments on regular clothes. I would like to continue purchasing from PMNYC, however, my account has been clothes because of my "comments" towards my delayed delivery. I sincerely apologize if my way seem "abusive" to your team but after repetitive calls and emails, there is no other way to express how i feel when instead of fixing the problem, i get replies about promotion and excuses. Again, i am sorry i am just reacting to your action to a point i don't agree with. read more

I have a hell of a time getting clothes to fit me. I am just under 5'8 and don't have wide shoulders. If I find something I really like, I look for it in XS and still may have to go to a tailor to have it shortened and/or tapered. I NEVER buy clothes online as sizes are never consistent. I live in Toronto and the only store for smaller-framed men is primarily formal wear; not what I was looking for. I was excited to visit Peter Manning NYC last week when I was in the Big Apple. I was not disappointed. Jeremy was the salesperson and was very helpful. He explained that the store does not carry all the stock - it's primarily for fitting - orders would be placed online and shipped. He helped me find 3 items and, to my delight, a discount for new customers AND free shipping - arrived in 4 days. Thanks! read more

Peter Manning NYC - Hoodie and Chinos, courtesy of Peter Manning LLC - Men's Clothing Near Me - New York, New York

I bought several pieces for my son without knowing what size would fit him but wasn't worried since they state that returns are easy as 1-2-3. While they are easy and free it took them over 2 weeks after receiving my return to refund me. In the meantime I was taking a trip to NY so I visited the store and placed another $350 order. Sizing is off in the shirts, even with the help of the sales asst. and the fabric of the polos is stiff. My son liked the travel jeans but the polos, flannel shirt jacket and everywhere pants will all be returned. I will update if the refund comes quicker this time around. Negative reviews on their site get deleted so if you are like me and rely on reviews don't think you are getting honesty on their site. read more

Very interesting to note that when I put this review up on the Peter Manning site, they took it down within minutes. I only wish they did something that quickly when they were dealing with my issue. "They have great clothes, surprisingly terrible customer service. Not going to go into the details here because I don't want to bore you. I just expected way better customer service from a company that I've spent thousands of dollars on. I would contact them by phone about this matter, but the phones are rarely answered. I contacted them via e-mail and the terse, unhelpful replies that I received led me to write this review. Very disappointing and it makes me want to look for a different company to spend my future thousands of dollars on." What happened was that the post office lost the return for a few days. Good customer service would have been a reply like, "We're so sorry this happened. Don't worry about it. Let's see what happens and we will file a missing package complaint with the USPS." Instead, I received an email saying, "I would recommend contacting Post Office where you dropped off the package." I know the grammar is off...I didn't write the e-mail. I just don't know why this is the customer's responsibility. After doing this and the local post office told me the package wasn't there, I emailed "support" again asking what do I do next? Here's the reply I received: "Please provide a written confirmation from USPS that package was lost." No instructions. Just this one sentence. What exactly is written confirmation from USPS. What do I do? Do I get a letter from my postman? Do I go straight to the postmaster general? A little more info would have been very helpful here. So, I took it upon myself to go online to the post office website to have them search for the missing package. Again, not the customer's responsibility and I did this on my own. No instructions given by Peter Manning customer service. I figured this out all on my own. in doing all this I saw (looking at the tracking number) that it actually was logged in by the USPS, so they had received my package. It just got lost along the way. Peter Manning could have easily done this as well, not leaving it to the customer to do it for them. Instead I received the e-mail, "If you dropped off the package at the Post Office, they must have something that will confirm that. We haven't had any returns get lost in transit so far..." If this is the case, why didn't customer service check to confirm this? Why do you leave it up to the consumer who followed the return directions word for word? I forwarded all USPS e-mails about this matter to Peter Manning support and eventually the item was found and returned to Peter Manning. I'm worried to think what would have happened if it actually was lost forever. In short, good customer service is not making the customer do your job. At the very least, some instructions about how this whole process works would have been better customer service. You have disappointed me greatly Peter Manning. Your fight over $198 pants is definitely not worth the thousands of dollars I would have spent over my lifetime with your company. read more

Take some of these negative reviews with a grain of salt. I've shopped here for years with always solid results. I'm 5'5. I have longer legs for a guy my height but a shorter torso- like a super short torso. So this place is a godsend. You might miss the shop if you're not looking for it. Give them a shot if you're not so tall. read more

This will be my third time posting a review. The first two times, on their website, my review was taken down. So hopefully this one stays. It's incredibly dishonest to continue to delete negative feedback and reviews. Peter Manning has been my go to for polos. I've bought a few of them over the last couple years, and they fit PERFECTLY. Absolutely love them. I recently purchased another, because, if 3 were perfect, I'd assume the 4th would be too. The first one I received was insanely short. I'm 5'7" and in shape, and this didn't even cover up my belt. The website says the back is 26", and my other 3 polos were exactly that. The new one was around 24". I exchanged for the same color/size, thinking this was a dud. But the second one I received wasn't much better. Extremely short (think borderline belly shirt). Again, measured 1.5"-2" shorter than my other 3 of the same model. I'm not sure what's going on with new sizing or cuts on the polos, but it's not good. It would be great if they brought back the previous sizing or cut of the polos since they USED to be amazing. read more

First of all, do not use their mail order service including the 7 day trial, then pay offer. Thus far they have charged my credit card no less than 8 times with pending charges then charges. SCAM. Second, this is not designer quality clothing. It is terrible quality cotton thrown together. Sizing makes no sense whatsoever. read more

Horrible!!! I bought a number of pair of jeans and shirts. Two pair of the dark jeans, washed exactly as recommended on label and dried low and stopped at still moist, shrunk as much as 2 inches to where they are at my ankles. They refuse to replace them. read more

Ordered $750 suit online which didn't fit me well unfortunately after trying it on therefore I returned the item back within 10 days of ordering. They responded stating that the suit was worn which I only tried on to ensure it fits. Worst return policy and will never shop here again. read more

Their return system is terrible. Don't order unless you already know how their clothes fit.

Most of these reviews really surprise me. Their sizing chart is very accurate and easy to understand, their quality is excellent, and the customer service has always been great to me. This is my absolute favorite clothing shop. I've been buying from them for about a year. I don't live in NY, so I order everything online. My first time ordering I had to return a couple of pieces that didn't fit and it was super easy (I'm right in-between two of their size categories). I also accidentally ordered the wrong size once and had to call and get them to update my order. I talked to a human instantly and they updated the order within a minute. Now since I know my size, literally everything labeled as that size fits perfectly, which rarely happens in my experience. It's amazing finally having a place that I know will have clothes that will fit me well, look nice, and last. read more

Peter manning is my goto for pants, being 5'4" it's hard to find pants in regular stores. Sad to say, going on my last trip I purchased a pair of fairly expensive dress pants to wear. Getting ready to travel to the airport I placed my foot in and ripped the hem. Not my toe, but my heel pulled the hem loose. No time to get it repaired, so they stayed home. I would expect more from this store. I've bought many pairs of Jeans, etc from Peter, and never expected anything like this. Will hesitate to order from them again. Sorry. read more

Let's start with their claim to fit shorter men. The young lady on the telephone explained that they are geared toward a man who is 5'10" and no more than 160 lbs. That's neither short nor average. Epic fail! One other note: train your staff to NOT argue with customers and to NOT interrupt customers questions. 'Bye, Peter! read more

I think there are three main things I'd like to point out about my shopping experience at Peter Manning: 1. The in-store experience: If you are able to go into the showroom, do it. The personalized service makes it so simple to find your style within the many available options. They were extremely attentive, and I was able to find exactly what I wanted and needed thanks to their help. 2. The clothes: Quality material really meets great design here. The clothes fit great, and as someone on the shorter end of the spectrum, having clothes that truly fit my body has made all the difference in the world. You and those around you will notice how well put together you'll look - something that is next to impossible when shopping off the rack. 3. Customer service: I did end up having to reach out for customer support. I couldn't be more pleased with the outcome - the responses were truly personal and carefully crafted. It is very apparent that they truly care about their customers and their brand, and are willing to go the extra mile to ensure shoppers are happy. All in all, this really is a must for anyone 5'8" or shorter. Do yourself a favor and shop here - you'll look like a million bucks. read more

i am a 5'5" transgender man. went in here to buy a tuxedo shirt for a wedding. christina was very helpful. was treated normally. size 2x fit amazing without any alterations. i will be back! read more

Spent a lot of time and money traveling into NYC with my husband to shop at Peter Manning. Shocked to find the store closed at 1:30pm on a Sunday. There was a bunch of people who showed up at the same time also believing the store to be open. Please change your internet information to reflect your proper hours. read more

Peter Manning NYC - Men's Clothing Near Me - New York, New York

If you're 5'8" or shorter, invest an hour of your time to check out Peter Manning. There's no better or more efficient way to do it than visit the Fit Shop. It's just south of the Flatiron Building and conveniently located to multiple subway stops, on the third floor above a Le Pain Quotiden. (Unfortunately no elevator - PMNYC is a young and growing business, and it doesn't make sense to pay for prime real estate on the ground floor when most of the people who would walk in off the street wouldn't be potential customers, statistically speaking). The clothes are classic and timeless in a Brooks Brothers / J. Crew mold. You can find all the staples from suiting down to shorts in blue/gray/khaki colors if you just want to find clothes that fit and stop thinking, but there are plenty of additional colors, textures and patterns if, like me, you want to show your personal sense of style. And there are "cool" pieces. The leather jacket is a revelation - meaning, because it's not the wide, overlong waste of $1,000 you'd find in a department store, it reveals that you too can look, dare I say, sexy! And it's fit that is the key selling factor. Peter's developed his own sizing system for upper body (1 to 4X), and for pants, he's got waists from 28" to 38", and inseams 30" down to 26" (and this is the place that you'll discover you're not actually a 30" inseam, it's just you could never get something shorter). The shop is a peaceful, beautiful, no-pressure environment to try things on and confirm your sizing. There's a 20% discount for first-time customers, and anything you buy is shipped for free the next day. No, you can't generally walk out of the store with clothes, excepting some sales items. But you'll probably want to buy enough that you'd hate to lug it home anyway! Before replacing almost my entire wardrobe with Peter Manning clothes, I shopped at Paul Stuart and Barneys all the way down to Uniqlo. PMNYC clothes are not cheap, but they are not remotely expensive for what you're getting. In addition to fitting well and being stylish, they are also well sewn and constructed with quality fabrics. I have met the founders, and they are not get-rich-quick guys. They genuinely care about serving a market that has been poorly served for a long time. Like any small business, they have growing pains - most common is that sizes for the hardest-to-fit men are out of stock! But they are very focused on the details and continually improving the product. For them, it's really about creating, improving and sharing the joy of clothes that make no-so-tall men look like the men they are. In that, they have no competition or equal. read more

Can't say anything bad about this place. And I wouldn't want to! Peter Manning has helped me time and time again find clothes that actually fit! Not only am I short, I'm also stocky, which is possibly one of the worst mixes when shopping for clothes. I was able to find great fitting clothes for the first time in my life here. The fit shop is beautiful and I'm glad to see they're slowly making additions to their line. I look forward to whatever else they have store for us in the future. Peter Manning has a lifelong customer in me. read more

Being 5'3" on a good day and legs with an inseam at 26" has made it hard to find pants that fit good all my life. I was happy to find clothes that are geared toward the vertically challenged man. I took a chance and ordered online from Calif and bought a pair of Jeans and chinos. I have never had pants fit this good. I will be ordering more in the future. Thank You read more

I purchased the classic fit stretch indigo jeans for my boyfriend. He's 5'6" and the 29" inseam was perfect. He normally wears a 30 waist, but we went up to a 32 waist. He is jacked, so he needed the room on his thighs. He says the height appropriate rise is perfect and so great to have for a change. He says they are very comfortable. Peter Manning, please make more colors. read more

Was really impressed by Mr. Peter Manning's professionalism. He was a huge help, and was extremely nice. I would recommend this to all short guys sick of having to hem , or wear ill fitting clothes. read more

I read about this company in the New York Times and I visited their store on Broadway to find a Father's Day present for my dad who's 5'4". I was able to find an olive field jacket that suited his style. The salesman helped me with sizing and the order was promptly place. Post sale follow-up was great with shipping confirmation. Best of all the jacket fit my father perfectly. He was very pleased with the overall style and attention to detail. I highly recommend this place for shorter guys to find high-quality clothing. read more

This place is a nightmare to deal with. I've been trying to resolve an issue with them for weeks and I can't get in touch with anyone that works there. They don't answer the phone and the person that I've been emailing back and forth doesn't want to provide me with any assistance. I asked to share my experience with a business leader several times and I was told by "Nik" that I should take my business elsewhere. What kind of company is this? First of all this is supposed to be a specialty mens shop for shorter inseams. Short people get enough hate in this world. We don't need the one place that we can shop at to treat us like garbage. It's really terrible. I've worked in retail as I higher level leader and never heard of anything happening like this. If a PM employee or anyone that actually cares about the Peter Manning brand sees this review, please check your records and email me back. I would truly love to share my experience. I'm just trying to find the right size and fit so that I can buy more of your $115 jeans. I don't want anything else! Not even your 10% discount! I want service! Guess that's too much to ask for from Peter Manning NYC. Do yourself a favor and stay away from this brand. Ash & Erie is the same type of company. Ash &Erie has excellent customer service and regularly stock all sizes unlike Peter Manning NYC. read more

Don't use their free returns service if you intend on returning anything. Today, they cancelled my order when I ordered 4 pairs of jeans as I had done it a couple of times before, returning on average 3 out of 4 due to horrendously inconsistent quality control. Oh and don't dare to use their 'Welcome' promo code if you have used it before as you might as well have committed a crime. 32 x 28 jeans designed to 'save you from tailor tax' can range from anywhere between 27"-30", so you need to try them on. They've also now changed their skinny jeans to have an awful new stripey stonewash. Am an owner of 7 pairs of their jeans before they parked the idea of customer service and started aggressively emailing customers when they use their free returns service leading with "IT MAY BE FREE FOR YOU BUT IT'S NOT FREE FOR US". Moving on to someone else who respects the lifetime value of a customer. read more

I was worried because I am on the bulkier and very short side that the clothes wouldnt fit right, but their sizing is spot on. 2x fits me comfortably loose without being baggy, just right. This is the first time clothes have fit me perfect without being altered. I dont understand the bad reviews. The hype is real! read more

Outstanding service and fantastic quality and designed clothes. I had a wonderful experience here. The employees were so patient, friendly and helpful. It really made shopping an enjoyable experience! read more

I can't recommend this store enough. They provided me with excellent customer service after a pair of pants were not delivered. They were easy to contact and were prompt in their response. They resolved the situation to my satisfaction. read more

Amazing!... Pants, shirts and jackets fit like a glove right away!!...Peter Manning really do make things so easily and stress free!!...

The idea for this business is great, but the customer service is lackluster - at least in mid-December, 2016. They have over a 24-hour lag in responding to email - even about urgent things, e.g. changing an order, cancelling an order. Nobody is answering their phone line, nor is anyone calling people back. I think they should step up their game in terms of responsiveness. read more

I always have trouble with inseam and thus hate buying pants. I live in LA and somehow came across Peter Manning on the internet. Decided to buy a pair of jeans online with 20% discount. It was a bit longer than I expected (28) so did an exchange for 27" length. I think it's the best and most comfortable jeans I have ever had! Bought a second pair almost immediately online. I am a new fan! Hope to visit the real store one day. Pricing is reasonable for specialty apparel, but wish can be lower or more and bigger discounts. read more

My husband finally had time to go to the NY store to exchange some pants that I gave him for Christmas that were a bit too snug, and I am so glad we did! Peter Manning himself greeted us and personally measured my husband and had him try on several styles of the proper size ( note to shoppers, you may need to order one size larger). What a difference in appearance to have a shorter, slimmer cut ( he is 5'7'' but with a long torso), they really looked so nice ! And the fabric and workmanship is top notch. They also had a nice selection of dress slacks that we will be ordering soon. Excellent product, excellent customer service- it was a pleasure to shop here!! read more

I would like to update my review. I originally purchased a number of pairs of jeans and shirts from Peter Manning. I washed them as stated in a cycle that ends with the clothing still damp and then lay them out to finish drying. Two pair of the jeans shrunk over one inch each. I asked them to replace them. They accused me of over drying them. My machine has a dry cycle, the one I use which does not completely dry, and a very dry cycle which I have NEVER used, which does dry completely. They replaced one pair and refused to replace the other pair. I wrote a review. The owner emailed me and asked me to remove my review. I said if he made things right and sent replacement jeans I would do so. I never heard back from him. I like the jeans, they look good on me and I find them reasonably priced. Even with my bad experience I have purchased from them two more times. I now wash the jeans but do not put them in the dryer at all. I still think the company does not do right by their customers. Even ones that were once wronged by the company and continue to buy from them. I suggest you do not dry your jeans other than by air drying and do request the company reconsider replacing the jeans that I can no longer wear and show they do care about their customers. I will continue to buy their products, but also continue to give them a review of 2/5 due to poor customer care and communication. I deal with many companies as do all of you and most have good customer communication and show they care and try to make things right. Peter Manning, unfortunately, does not. It is too bad. They have the potential to be a great company. This is all just my opinion as one consumer. FYI, I bought a Panasonic razor. The protective plastic head would not snap back into place. I sent it back. I did not send in all the accessories like the self cleaning unit and carry case. Not only did they replace the razor with a new one, they sent an entire new kit in a factory sealed box. They get 5 stars. This is a company that shows they care! It would cost Peter Manning only a few dollars to get so much good press. I hope they decide to change their ways. They do have potential. read more