this boot-leg, trashy business call xpress auto repair on 360 bodenhammer street in kernersville is…read morethe worst place to take your vehicle..the unprofessional owner name nick will lie about your car and will have so many excuses about why its not ready or he will lie about the parts are on the way, and also he will lie about how much it will cost you to repair your car.. i had to call the police to get my truck out the building because he had my truck at that shop(xpress auto repair) for 42 days and never worked on it and lied about napa didn't have the parts, and i contacted napa, and the whole time napa had the parts.. so i'm exposing this boot-leg trashy business, and please, please, please, dont take you vehicle to this piece of shit shop .nick is not a mechanic and he dont know nothing about cars..you will regret taking your vehicle to this shop..nick is trash..i have pictures of the police being up there with me when i picked up my truck if you need to see them...

Just now picking up my car…read more Once again great service at a reasonable price. Highly recommend these folks.

Got here just before they opened at 7:30 for a state inspection. Out the door in 30 minutes. No…read morehassle like other places, just great, fast service.

I drove from Rhode Island to North Carolina with a broken car and thanks to Wes and his colleagues…read moreat this shop, I was able to drive back with what felt like a brand new car. On my way to NC, I was praying that I would have a mechanic who treated me like he would treat his daughter and I believe that Wes did that. I'm greatful to God for bringing me to this location and getting my car fixed. While it did take a week to get my car back, it was worth the wait and when I inquired about military discount to help me pay for the hefty bill I knew was coming, Wes didn't hesitate to do everything in his ability to give me the best pricing and even doing things for a massively reduced fee. I'm glad to now have a place to bring my car to when I do my annual drive to NC! Thank you Wes for being honest and taking care of me and my car in a way I know you would have done for your daughter. I feel blessed and grateful for your kindness and work ethic!

Members of my family have been loyal customers of Charlie's for a long time now and for good…read morereason. After moving back to the triad we are relieved we have a good "go to" for auto car needs. Location: Building is off of reynolda road. Easy to see. Good signage. Be careful when exiting. Drivers tend to use this part of reynolda as a speedway lol Customer service: Dave is extremely knowledgeable about anything and everything cars and the way they run. I have also heard him guide business to others when it's not his specialty (body care etc.) which I respect. He has a great mechanic named Mike on his team there and between the two of them I know I am safe when I drive out. Oil changes are never more than 30-45 min. and other services like brake pads etc. have always taken alot less time than expected. There have been several times they recommend a service in a certain amount of miles and would never put pressure on it being done immediately unless it absolutely needed it. They are both very friendly and explain everything very well Pricing: very affordable. The breakdowns of all service is always clear and transparent. Very happy customer

I had a great experience there this morning!! The work in my car was efficient and great company…read more Would highly recommend to anyone with automotive needs.

My husband and I have been taking our vehicles to this shop for years, and I can confidently say…read morethey do great work every single time. Their repairs are always reasonably priced and fair, which is tough to find these days! Most recently, we had them install a new starter in our classic 1993 GMC Sonoma pickup. The job was done quickly, and our truck now runs like a dream! Highly recommend them for any automotive needs!

Based on reviews we took our car to have a thermostat replaced. Their price was much better than…read morethe GM dealership. Repair was completed a few months ago and issue was fixed with no further troubles. Took a bit longer and price increased marginally without any real explanation. Still, much better than a dealership experience.

As all ways! Excellent, trustworthy shop. Saved me a 1500 dollar repair, that was covered under a…read moreService Bulliton through the manufacturer.

Had my car towed to Moran for an alternator issue, and they were able to repair it in fewer days…read morethan expected. Working with Joann eased my anxiety on both the time turnaround and the expense. Wouldn't hesitate to have additional work done on my van.

I recommend Carmine's to people all the time. So many things to appreciate about them:…read more1. They are straight forward and honest, clear about what work is needed now and what can wait. 2. They offer big-dealer conveniences like a shuttle and loaner cars. 3. They are price-competitive with dealerships. 4. They really appreciate their customers!

STAY AWAY FROM THIS PLACE…read more If I could give a negative rating, I would. Extremely disappointing and misleading experience at Carmine's Import Service. I was told by Tesla that my 2020 Tesla Model Y Performance needed a battery pack replacement. Before committing to Tesla, I called this shop and spoke with someone I believe was named Max, who assured me they could do the job and had third-party battery options that would be cheaper than Tesla. Based on that information, I paid $400 out of pocket to tow my car from Raleigh to their shop. That's where the red flags started. * It took over two days just to get a diagnosis, and I had to repeatedly call for updates. * I was charged $243.13 for the diagnostic, despite the delays and lack of communication. * My advisor, Marissa, told me she was "looking for a battery," which alone took another full day. * When I finally received an estimate, I was shocked: $28,000 total, with $23,000 claimed just for the battery. For comparison, Tesla charges around $13,000 for the same battery replacement -- and I personally found a compatible battery online for $14,500, which still makes their quoted $23,000 battery price extremely inflated. When I asked for a detailed, itemized estimate (battery source, labor hours, cost breakdown), I never received one. They could never explain where the battery was coming from, how many labor hours were involved, or why the price was so high. I asked twice to speak with a manager. Messages were taken both times. No manager ever called or texted me back. Because no repair was done, I then had to pay another $500 to tow my car back to Raleigh, wasting $900 total in towing alone, plus the $243.13 diagnostic fee -- not counting time and stress. Between the lack of transparency, the exaggerated battery cost, the inflated estimate, and zero management follow-up, this experience felt misleading and unprofessional. I wasted time, money, and trust bringing my vehicle here. I would not recommend this place to anyone.

Great work with quality service. No need to go anywhere else! Great warranty on their work!read more

Big nope. Dropped off my car July Monday 27th of 2026. A couple days later I get a phone call…read moresaying I need a new evaporator core. 1700 and some change for labor and new part. I waited patiently excited to get my AC working. Saturday, 1 August After my grandfather came in and paid my bill. I picked up the car and immediately when I got onto the road I could hear air coming through the door. I also thought the dash appeared dirty, but during a closer look, I could tell that it was damaged. There was also an oil stains left on my roof liner and two bolts laying on the floorboard. I waited for my dad to get home so he could evaluate the damage for himself. During that time. 7 PM on the same day I picked up the car, It started raining and the rain came through the door that I could hear the air coming through earlier. I immediately had to go home and put a tarp over my car. I also noticed a Carfax folder that I got when I first purchased the vehicle was not in my car. I searched high and low throughout my house and came to the assumption that this folder was most likely taken out of my car and not put back. Now before I dropped off my car on Monday the 27th. I had already been dealing with trying to get the AC working for the past week and a half doing a recharge checking for leaks and replacing a sensor, this AC getting repaired, was for my travel across the United States to California, which is why I had only asked them to fix the door on Monday 3 August and didn't bring up the damage to the inside of the car nor did I bring up the incident with the folder. I just wanted my door fixed so I could leave. I came in at 8 AM Monday August 3rd to tell them I believed the door was not aligned correctly. An older gentleman who open the shop seem to acknowledge my problem and want to fix it. However, the employee I gave the information to seemed frustrated. I assumed I wouldn't need an appointment since it seemed like it was just a quick fix on work I had already paid for, but my car wasn't finished until Wednesday 5 August 3:25pm after my dad went to their shop and they aligned it then and there for me. Which makes it seem as if they could've done it the whole time, but chose not to. The same day I picked it up Wednesday the fifth. I came home and washed the car in the evening time. That's where I noticed large scratches on the back of my trunk. I also noticed a large scratch on my driver door. The office workers made it clear to both me and my grandfather that they had to take my doors off to work on my car. I am moving to California, actually leaving Thursday the 6 August, the day after I wrote this review. And I am planning on purchasing a new car in the upcoming months, which is why I chose not to confront the shop about this, but I 110% will back my claims. My car is fully insured and I'm more than able to write a new claim. But I feel like that would be too much of a hassle to do, especially when I'm already behind schedule I'm leaving. So I would advise any person that's looking for an auto mechanic shop and are reading these reviews. Take pictures of every inch of your car inside and out. Do not leave the auto mechanic shop until you have fully looked at your car. Where are all the five star reviews come from? I'm not too sure exactly but I'm sure I'm not the only person who had these problems. If someone does run into this problem and does take it the next step and has to take legal action I'm not sure if I would be of any help, but all my photos are dated and timed. And I'd be more than happy to testify in your hearing. It keeps saying to retry when I try posting photos. But the damage to my vehicle is there. So much so the shop knows exactly who I am.

Walked into the business and was greeted by the clerks. They asked the appropriate questions for my…read morevehicle. Took my car back...inspection was done in approximately 30minutes. I love how well they take care of my vehicle. They are very detailed -oriented. Seating Inside - Lots of comfy chairs and a private room (all glass doors ) with a high-counter area to sit and work. The high table even has outlets to charge your electronics. (Thank YOU)!! Due to Covid the popcorn machine was removed ...I've had it before and it's Yummy! They still offer FREE 8oz bottled water. They have a kid-area where the kiddos can play !!

Once again Thomas Tire has let me down. Called said bring car in we will try to get you in. Drove…read moreto shop and then told me no way can we get to you. My go to shop is my never go back to shop. Yes it's a holiday weekend, but I work Healthcare and don't get bankers hours to spend with my family