Petersen Sealcoating and Paving made the process of getting a new driveway so easy! They did an incredible job all the way through and were easy to work with. Any questions I had were always answered in a very timely manner. The driveway looks incredible and absolutely worth the value. I'm so thankful for their hard work. Highly recommend! read more

Petersen Sealcoating & Paving - Masonry/Concrete Near Me - Crystal Lake, Illinois

I've used Peterson Paving for approximately 15 years. I've dealt with about everyone there. Linda West answers the phone, always pleasant, but also extremely knowledgeable. you know you're in good hands with her. dealt with Zach who is extremely responsive, and Gary Peterson, the owner who is hands on. have used them for not only seal coating but pavement repairs, and complete asphalt re-do. good folks, good local business read more

My experience with Petersen started out well, and my new driveway looked great from May when it was installed until winter. After snow melted it leaked about 4-5' into my garage, an issue that was supposedly fixed with the new $6,000 driveway. With freezing temperatures my garage door froze to the ice and pulled apart when I pushed the button to open the door. I had no idea that there was water in my garage much less that it had frozen. I had to get the garage door repaired and the water coming into the garage is still an issue. After this occurred I sent pictures and an explanation to Petersen asking them to come out and look at it. Three months later I called and got a run around about the secretary being replaced and they hadn't seen my email. I spoke to the new secretary who felt that she could recover the original email I sent and would have Gary the owner take a look and get back to me to follow up. That has never happened. I would look at other companies out there that have more integrity and would at the very least come out and look at any issues that may occur after the work is supposedly done right. Very disappointin! read more

Best asphalt and sealcoat around. They edge your driveway. Make sure it's clean and then apply. Super professional. Great quality. Best sealcoat I have ever had. read more

We scheduled an estimator to view our driveway at 11AM on a Friday. I scheduled work meetings around this time. No one showed up. I called Petersen and they said their estimator was running an hour behind. He arrived at 12:15PM. I told him what we were looking to do and he said a quote would be sent the following week. Never got the quote. Called 4X and no one answered their phone or got back to us. Don't waste your time. read more

Zero on all, the driveway is garbage and I selected the highest bid. I had a call back immediately and they told me they arent going to do one thing about it. I have a portion of the driveway that was installed 20+ years ago that looks fabulous and theirs is completely crumbled and cracked after a few years and a large investment. read more

We had them come out in October of 2019 and replace and enlarge our driveway of 28 yrs..and now today May 20, 2020..I had them come out and sealcoat per their recommendation... I watch them do the seal coat.. What a great 3 person team.. I would recommend them.. read more

Petersen Sealcoating & Paving - What a great looking driveway Petersen paving did for me . - Masonry/Concrete Near Me - Crystal Lake, Illinois

I contracted Petersen Paving to replace my driveway. I highly recommend this company. They did everything the way I wanted. Cost of the project was very fair. The quality of the work was very high. Communications were excellent. Would definitely use them again if needed. read more

Horrible customer service. The woman Linda in the office is downright rude and disrespectful. I will never do business with this company again! Good luck on future clients. read more

I don't recall the last time I wrote an online review, but this is prompted by our extreme dissatisfaction with Petersen Sealcoating and Paving. We contracted Petersen to remove an existing asphalt driveway and to replace it with a new asphalt driveway. The stone base Petersen installed for the new driveway was not per the contract (various areas lacked sufficient stone and were not compacted properly). The owner of the company deferred all communications to a woman in the office who showed no interest in addressing our situation. The woman's communications were all rude, curt, impatient and unproductive. After numerous communications, many of which took multiple promptings, Petersen installed additional stone. BUT later sent us a $500. bill for the additional stone (above and beyond the contracted price). We were shocked because the contract called for additional stone (at the contracted price). Additionally, had we not pointed out the problem areas in the driveway, they never would have installed the additional stone. This company is unethical and unscrupulous. Hopefully many people will see this review so they can avoid the problems, frustrations and financial burdens of working with Petersen Sealcoating and Paving. read more

If I could give this company negative stars I would. My elderly mother in law had this company replace her driveway. They did a horrible job. They removed the apron coming out of the garage without her authorization. Now as the snow melts she gets water in the garage, which means it's a slip hazard for her and anyone else who walks into the garage. They used way too much gravel, therefore when they poured the driveway it is almost 6" higher than the grass and her sidewalk. Their response was to quote her $1500 more to fix her sidewalk (brick) and bring in more dirt to even out where the grass meets the driveway and where her brick sidewalk meets. The city came out and said they poured too much gravel down but because it meets the road ok so they can't do anything. She has had different deliveries and each person has asked her what the heck happened to her driveway. This company is terrible and shame on them for taking advantage of a senior citizen. read more

Peterson repaired some areas of our driveway and it looks great! The edges are beautiful and it couldn't be better. Thank you thank you! The staff is efficient and pleasant and the company is very take charge and knowledgeable. Would definitely highly recommend them! read more

the worst job done looked like they didn't even do it at all used a very watery cover the driveway did it a year later by another company strictly seal coating did a beautiful job used better stuff covered the cracks and sealed around the sidewalk by the driveway you didn't even want to come out to look at it read more

Not sure what all the complaints are about - perhaps competitors posting? We moved into a new home 11 months ago and the LARGE driveway showed signs of neglect. We previously had owned a concrete driveway (did not need sealcoat) so we were unsure of who to turn to for these services. We contacted FOUR local Sealcoat companies requesting a quote for our oversized driveway. Three of four answered or returned our call within 24 hours - including Petersen. Within three days we had received quotes from the three vendors who responded. Without exaggeration, Petersen's quote was 40% lower than the other two. At first we were concerned why their quote would be so low, especially based on these Yelp ratings. Perhaps they would not be able to book us for weeks? To our surprisePetersen was able to book us for the week after we called (10 days) - awesome! Upon arrival, Petersen's employees (team of three) professionally cleaned and trimmed vegetation from our driveway. Blew away remnants. Hot-patched the MANY cracks. Roped off the driveway. And extremely efficiently applied the sealcoat. It was VERY impressive to observe this team - they are obvious professionals with much experience from what I could tell. What would have taken me 10 hours (or longer) they were able to accomplish in a single hour. Our neglected driveway now looks OUTSTANDING. I will be sure to adjust rating if poor quality of product proves evident but at this point everything is GREAT! ____ Additionally, for what it is worth, we have started to notice Petersen's signage on many local business's parking lots post-sealcoat treatment. Obviously many of our local businesses trust Petersen as well. From what we have experienced we will be using Petersen for many years to come - I just hope their quoted price remains so amazingly low! read more

The entire process from getting the estimate to pulling into our garage and not hitting the big bump where our 30+ year old driveway had settled, was excellent. The communication was great. Our questions were answered same day in most cases. The inspection process between the village and Petersen was flawless. The pavers were respectful of our lawn and gardens. And the quality of the work and the materials was excellent. I highly recommend Petersen because for me, it's really the people that you remember rather than the tar and rock mixed together. I feel confident that this driveway will last another 30 years. It's all about the process, and they did a great job from start to finish. read more

This is a dishonest company. They took my deposit, never did any work, and now will not refund my money. Stay away!

We used Petersen to replace our driveway. I found them responsive and the work was done quickly and with great quality. We had the driveway done in May and as of June still don't great. read more

We had our driveway replaced last summer by a different company. They were unable to come out this summer to sealcoat, so we hired Petersen Paving to do the job on July 9th. They did not give us a time that they would come out, so I waited at home until they showed up at 2:15pm. I asked the gentleman about some oil stains that needed covered up that I had talked to the receptionist about. He didn't seem to know anything about it, even though the receptionist said she would make a note of it. After the sealcoating was finished and the gentlemen left, I went outside to inspect my driveway. I noticed that they were a little sloppy with their work and got some sealcoat on my sidewalk, but I wasn't going to say anything. We waited over the recommended 48 hours (as we've always been told) and parked our cars back in the driveway. About 3-4 days later, we noticed that some of the asphalt had come up from the driveway in several spots, and one spot in particular was missing quite a bit of asphalt. It had been extremely hot the last few days, so I wondered if the heat had affected the curing process. I emailed the receptionist (Lisa) and sent some pictures of the damage, and she let me know that someone would be in contact with me to come out and look at the driveway. On the 19th, a man named Terry called me and asked to come by to check out the damage. When he arrived, he was immediately defensive, telling me that it wasn't their fault, and that he had no idea what happened. I asked him about the heat, and he told me that there was no way the heat had anything to do with it. He said that someone must have turned into my driveway really fast and turned around really fast and made those marks, but that it definitely wasn't their fault, and it definitely wasn't the heat. He let me know that the company wouldn't be able to help me, and that was that. I let him know that I wasn't happy with his explanations and that I'd be checking my Ring system to see if his theory was correct, and I walked back into my house. I checked my Ring system, and nothing was there, as I had expected. I then called the owner of the company that had installed our new driveway and asked for his opinion. He came out and looked at the driveway and told me that it was definitely the heat....that he won't even sealcoat when the temps get that hot because things like that happen. He said that the sealcoating looked "thin", and he pointed out how they applied it and also the sealcoating that was on my sidewalk. So, I was lied to by Terry, and it appears as though the sealcoat isn't of good quality. It also ticks me off that no one decided to let me know that I needed to wait a bit longer for the sealant to cure before we put our cars on it. In fact, they didn't give me any instructions at all. I immediately emailed Lisa and asked her to forward my email to the manager or owner. She forwarded my mail to Linda, whom I assume is the office manager. Linda offered to have someone come out and fix the damage and apologized for the "confusion" (I'm not sure what is confusing about their employee lying to me). At that point, I was more than done with them and just wanted a refund. I let her know that, and.....no response.....for 16 days. I finally emailed Linda today (8/7) and asked if my refund check was on its way, and Linda let me know that they were not refunding my money....the only solution they were offering was for them to come out and fix the damage. I advised her that I didn't trust the company any longer after being lied to and that I just wanted my money back. I let her know that I'd be writing reviews online, contacting the BBB, and possibly contacting my lawyer. I was advised by her several times that I shouldn't "threaten" to post anything online, and I shouldn't be making "derogatory" statements about the company online while we're negotiating a solution. After a few back and forth emails that were completely unnecessary, I'm now waiting for her to talk to the owner to see what they can do for me. It's been 8 days. I have made it clear that I will only accept a refund, so we'll see what happens. Too much drama for a sealcoating job!! read more

Absolutely one of the worst experiences we've had contracting sealcoating. Extremely poor customer service and quality. We would not recommend doing business with Petersen Sealcoating and Paving. read more

I had a new driveway put in 2 years ago. After one year there were noticeable cracks in several areas along the driveway. I contacted the company and they sent out their inspector who told me that no asphalt company warranties against cracks that are near the edges. That it is clearly stated on the back of the contract which I did not have or was told about. He suggested that I go to Home Depot and purchase some cold fill to fix the problem. None of the previous homes that I have owned with new driveways have ever had this condition. To say that I am very disappointed is an understatement. I would not recommend this company to anyone. read more

Stay away from this company. Sloppy work and customer service is horrible. Took them almost 2+ weeks to sealcoat my driveway and they gave me a number of excuses which were not always valid. I also had black marks all over my sidewalk which I asked them to clean up when they doing my driveway but they ignored my request and left. The driveway sealer was put on unevenly and you can see that some portions driveway were darker/thicker than other parts. read more

Just had a new driveway put in by Petersen Paving. The price was right and the driveway looks great. I am impressed and would recommend them to anyone needing driveway work. Great job !!! read more

had driveway seale coated with bassketball court outline , i was shocked when i saw on camera the sealed over the white lines for the court. lady calls be back to tell me i wanted the whole driveway done and i should have told them to go around the lines that where just painted last year - the did offer to send me a quote to paint -worst experince ever -they are not done with me read more

Our driveway was WAY overdue for a replacement. It was cracking in several spots and also sinking. It was time. Several neighbors were in need of replacing their driveway's as well. We spoke with several companies to get quotes. Some never showed up. We all got together and decided on Petersen as the right option. Petersen was very efficient and timely, and the cost was in line with our budget. They came out when they said they would and started working right away. I was very pleased with the team that did our driveway. They were very friendly and helpful, explaining the process along the way. I also have to say that I was impressed that the employees did not stand around and waste time. They worked non stop. Gary, the owner, was also extremely pleasant to deal with, as was his office staff. I would highly recommend them for your sealcoating and/or replacement of your driveway. My only suggestion is that when the team left, they did not leave instructions as to when we could park on the driveway. I did call and spoke with someone who advised me of the care of the new driveway and when we can park on it. I also received a detailed care and maintenance plan in the mail with my invoice. Overall, I am extremely pleased with the service we received and would use them again. read more

After paying $8k for a new driveway and sidewalk we noticed a crack going the whole length of the sidewalk and a low spot in the driveway that collects water every time it rains. We asked them to come back out to look at it and they said they do not guarantee their concrete work and that the low spot was due to parking in the same spot everyday. If that was the case wouldn't I have 4 low spots (1 for each tire). Very disappointed with how they back up there work. read more

I signed a contract on April 27th. I was told schedules were about 6 weeks out. I have tried contacting them a few times at the end of June through today July 15th and no response. Save yourself a headache and time and choose a different company. read more

Wow I thought the reviews were kidding. I tried to call these guys several times to get them to come out and quote a job. They never returned one call. I guess that's a sign of things that come from them. I hope others don't miss this sign of Poor Service. read more

Peterson was out to do crack filling of our association and they were 2 hours late then sat around for another two hours. Finally when they crack filled theymissed about 25% of the cracks. When the owner came out after I called he said that they had done a pretty good job but would go over it again. He then said they goal is to fill 90% of the cracks. Overall sloppy job and for the price I would not recommend them. read more

Recommended!! Prompt, workmanlike, great cleanup, quality materials, reasonable price. AFter 4 different bad ones in a row, these guys were a joy to work with. read more

We wanted to get a asphalt driveway installed so we called Petersen Paving. It should of been a sign when just calling to get a sales person out I was not called back then shuffled around then when I finally talked to someone it was a very condescending rude girl that made the appointment . I really should of taken that as a sign. She said that Terry was going to call me. I thought that I wold.. mention her rudeness to Terry. Ding dong right in the middle of a family Dinner , it was Terry no call just came by. Before I could mention her rudeness. I realized she must of took lessons from him. And we are neighbors really? That's how you treat someone you are hoping to get business from. If they were going to give the work away I'd say....No Thank you.. I'm sure after reading the other post I'd be in there shoes... read more

Peterson is the best around...fair prices, beautiful professional work. We are so pleased. We would recommend them to friends, family and neighbors. read more