Hollywood Auto always takes good care of me. I have an old Toyota Prius. They know what they are…read moredoing! I've been going here for at least 20 years. Thank you Joe and Sam!

The man who attends the front desk was very rude. He had given me a repair price and a part that…read morehe wanted to change was new, so I told him. However, he rudely told me to go repair my car elsewhere. Well, that piece (acceleration body) was quoted at more than 500 dollars. I didn't want to fight anymore so I asked him for my keys and he kept screaming as I left. I never asked for a discount or refused to pay, I just don't recommend this place. I really didn't understand why I received that treatment, I don't know if it was because I was a woman or maybe it was racism.

Quick, thorough and reasonably priced. I found a "keeper". It's nice to find a reliable mechanic…read more Thx!

We had grinding in our brakes and so my wife took it to a mechanic in our neighborhood who said we…read moredefinitely needed front and rear brakes but the price seemed really high. I was doing some research and saw Norms was highly rated so I took a shot and brought the car there yesterday (Sat). Robert was great! He/they actually felt I didn't need two new sets of brakes and only needed one. They jumped on it and installed front pads and rotors in two hours. We just moved to the area and I feel like I got lucky finding a trustworthy mechanic shop. Thanks, Robert and Norms!

I recently brought my 2017 Porsche Cayenne to Autohaus on Lincoln Avenue after first taking it to…read morethe Porsche dealership. The difference in both pricing and customer service was remarkable. The dealership charged me $550 for an oil change, while Autohaus would have performed the same service for approximately $250. I also had my front and rear brakes replaced, along with an alignment, and saved well over $2,000 compared to the dealership's estimate. Gary and his team of highly skilled technicians did an outstanding job. Their expertise, honesty, attention to detail, and fair pricing are exactly what you hope to find when servicing a high-end foreign vehicle. The work was completed professionally, on time, and with excellent communication throughout the process. It is refreshing to find an independent shop that delivers dealership-quality service at a fraction of the cost. I trust Autohaus completely with my Porsche and would highly recommend them to anyone looking for exceptional service on European luxury vehicles. Five stars are not enough. Thank you, Gary and the entire Autohaus team, for a truly outstanding experience!

I've been coming to AutoHaus for years, and they continue to impress me every single time. The…read moreentire team is incredibly friendly and makes you feel welcome the moment you walk in. They're always responsive, quick to answer questions, and great at keeping me informed throughout the repair process. Most importantly, the quality of their work is consistently excellent. I trust them completely with my vehicle because they're thorough, honest, and clearly take pride in what they do. On top of that, their shop is spotless and well organized, which really reflects their professionalism and attention to detail. It's not easy to find a repair shop that checks all the boxes, but this one truly does. I wouldn't hesitate to recommend them to anyone looking for reliable, high-quality car service.

Apologies for the delay on this review. To be honest it…read morewasnt the smoothest process couple mishaps along the way. But they stood by their work and made it right we actually ended up better off in the long run on our end. Probably not so much for them but they made it right and that deserves a 5 star. We would definitely use this shop again. They are honest and stand up guys. Thanks for your patience and service.

I took my car here because it wouldn't pass the emissions test. Made appointment on Monday they…read moredidn't look at the car until Thursday. They charged me $ 575.00 labor no repairs were made. Continued to fail emissions test and other than being told to put more miles on to complete a drive cycle and out $ 575.00 nothing else in spite of their 100% pass guarantee. I took it to Factory Muffler on Central Park in Skokie. They got it to pass and don't charge you if they don't. They asked what work had been done I showed them the receipt with only a charge for labor. They said I'd been taken for a ride, not literally. $300.00 later and they took it thru the testing process for me and presented me with the pass certification.

Horrible service. The owner treats the customers like he is…read moredoing us a favor by fixing our cars . Don't recommend.

After three years higher oil change price is normal. They do charge fair price. I haven't had more…read morecomplicated issues with my car but they seem to be fair.

I can't say enough great things about Avondale Auto Repair, Nathan, Rick and their staff…read more As a first-time customer, I came in with what I thought was a simple issue--my 2017 Toyota RAV4 key fob suddenly stopped working. I'd replaced the battery before, so I tried that again... nothing. My (very mechanically inclined) husband tried too--still nothing. That kicked off the search for a replacement, and wow--what a frustrating experience. The dealership quoted me $600 to replace and program a new key. Automotive locksmiths were all over the place--$180, $250--and the whole process felt vague and transactional, like you couldn't get a straight answer without jumping through hoops. Then I found Avondale Auto Repair through the Costco Auto Program--and everything changed. Rick answered the phone, and within seconds I felt reassured. He was straightforward, knowledgeable, and refreshingly honest. Instead of trying to sell me something, he explained the pros and cons--how aftermarket keys often don't last, and how they source directly from the dealer but can usually save customers about $100. No pressure. Just real, helpful information. When I came in, that same feeling continued. The shop itself is clean, bright, and welcoming--nothing like the typical auto repair environment. Nathan (Rick's brother-in-law) was at the front desk and immediately made us feel comfortable. Friendly, genuine, and incredibly helpful. Before recommending anything, he opened up my key and inspected it to confirm it wasn't just a battery issue. That alone told me everything--I wasn't being upsold. They were actually trying to help. Then Rick came back from lunch and did the same thing again, just to double check. I paid a deposit and they said they'd call once they got the key from the dealership. It took a few days. Even though they were short-staffed they week of my FOB order, Nathan handled everything with professionalism and kindness. He called three different dealerships to track down my key (since it was out of stock everywhere), coordinated the order, and made the whole process seamless. When I came back to drop off my car, even the staff helping me park were warm and courteous--it's those small touches that really stand out. We used to have a go-to repair shop nearby, but after a change in ownership, it just hasn't been the same. Now, we've found our new place. Avondale Auto Repair didn't just fix a problem--they earned our trust. And that's everything. That's how you do it, Nathan and Rick!

The mechanics seemed experienced and handled my car with care. They diagnosed the issue correctly…read moreand fixed it effectively. I appreciated the clear communication throughout the process. The only inconvenience was the longer waiting time.

They worked on my car and I have to bring the car back for the same issue. The power steering was…read moreleaking fluid and the mechanic said that the line was replaced and two weeks later the car power steering issue resurfaced without being used.

I used to come to this place all the time when I was having car issues, and they were friendly,…read morefast, and not too horribly pricy. I don't know what happened in the last few years. I guess they're under new management or something, because now they're a bunch of cheats, just trying to rip you off. I went there a couple years back with a brake issue. They insisted that my calipers needed to be replaced and it was going to cost just shy of $1,000.00 . I wound up taking the vehicle to a friend of a friend in hopes of getting a slight discount, and it turns out my calipers were fine! I just needed pads and rotors, which wound up costing significantly less. Went there again with another brake issue. This time, my brake fluid was leaking and I couldn't safely drive fast. I wouldn't have gone here after the last time, but it was late at night, this was the only place open, and I needed the car fixed ASAP for work. They look at it and tell me I need a whole new drum and shoe on one of my rear wheels. They tell me exactly what parts I'll need, and to save time and money, I go to autozone myself to pick them up. The wheel cylinder I needed wasn't in stock, but Autozone told me it cost about $15.00. Back at Marathon, they tell me they'll pick up the wheel cylinder the next day and do the repair. The next day, I go to pick up the car, and they show me the bill. The wheel cylinder they bought cost over $100.00, and they never thought to call me and ask if I was okay with that (I wasn't.). Then I found out that the drum I got was the wrong kind, but they said it was fine cause they didn't need to replace the drum after all. Yet there was still a labor charge on my bill for replacing it! Plus, I actually had to ask them to give me the drum back so I could return it to Autozone. Apparently they were just going to keep it. On top of all that, I had warned them that my window glass wasn't sitting right in the frame and they couldn't roll it down or it wouldn't roll back up properly. When I picked up the car, I saw my window sitting crooked in the frame and stuck so I couldn't fix it. I asked them to fix it since they obviously ignored my warning about it, and they said they couldn't. One more time, I brought my vehicle here for repairs (because I guess I'm crazy and didn't learn my lesson the last time), I was having transmission problems. And again, I would've preferred to go elsewhere, but it was late and this is the only place that was open within 10 miles of me. I figured I was leaking fluid and maybe needed a new pan. They looked at it and told me my transmission was broken beyond repair and needed to be replaced, to the tune of more than $2500.00 (almost as much as my whole car is worth!). I think you can guess what happened. I wound up waiting 'til the next day and taking it elsewhere, where I found out it was a leaky pan and low fluid. Total repair cost was not even a couple hundred. That was several months ago, and the transmission is running perfectly fine since then. The final straw was tonight. Oh yes, I was stupid enough to go back one more time. This time, it was just to replace a tire. I figured they can't really try to scam me on a simple tire change. Maybe not, but they can still be incredibly inconsiderate! When I pulled in, they told me there were a few cars ahead of me, but they'd get to me soon and I should wait for a bit. An entire hour goes by before the manager tells me they're too busy and I should come back in the morning. Are you freakin' kidding me!? You knew how busy you were when I rolled in there. THAT was the time to tell me to leave. Not after I've wasted a whole hour waiting around. I don't care what business you're in, you don't treat your customers like that. So, I don't care if they're the only place open 24 hours, I'm not coming back here for anything, not even gas. I bet if I came here asking for them to fix a broken taillight, they'd make me wait a week and say I need to get my whole electrical system replaced. Screw this place and all the lying con-men that work there.

I'm new to the area and needed a new mechanic. I had a couple of weird noises coming from my car…read morethat I wanted checked out. I'm so glad I found this place!!! It's the day before Christmas Eve and they were still able to get me in and out in a couple of hours. I felt listened to and the service was excellent. I will definitely trust them with my car again!

Always great service and get the job done at a lower price . The customer service is great as well…read more Great owner

I have known Ron and had him service/work on our cars for over 30 years - when he was the chief…read moremechanic at another highly rated shop and then followed him to Speedline when he opened it. We've had Toyota 4runners, Range Rovers, Tahoe, suburbans, lexus, BMW convertible - and we only trust Ron and his mechanics to work on all our cars. The special sauce to Speedline is Ron and his honesty along with skill. This is an industry that can easily take advantage of people, but Ron will NEVER do that. Can't tell you how many times he tells me I don't need tires or work done, etc. In fact, when we were in LA for 2 years, something didn't feel right in the car (Suburban) as we drove the I-5 highway for 6 hours to Sonoma. Instead of pulling into a gas station or mechanic along the way, we pulled over and called Ron. He told us exactly what to do and what not to do- and then exactly what to do once we got to our destination. When our safety was at risk - we called Ron; nobody is more honest, trustworthy. I've also sat in his lobby while waiting for repairs on my car(s) many times. My experience every time I've witnessed a customer complain or even yell at Ron (or his employees) are those that are rude, demanding and likely have unreal expectations - no matter where they go. Highly recommend Speedline, Ron and his mechanics/techs!!!

This is the place that pays you if you give a bad post . Never trust what they post sometimes is…read morejust a joke. All ways calling you back for new repairs. A 500 bill to 3500. Lolol still don't have nothing done still parked in the street.

A great local shop with a professional staff. They let me know what needs to be done and they don't…read moregouge me. I recently bought a car and they recommended I ask the dealer to take care of needed repairs rather than charging me for the repairs in the future.

Called about a rattle I was hearing in my car and they got me in immediately (like 10 minutes) and…read moretook care of it right away. Super professional, explained what they found, and didn't overcomplicate a simple fix. Hard to find a shop this trustworthy. Highly recommend!!