Came to L&L on a referral from a friend, and I can confidently say I'll never go anywhere else. From the moment I walked in, the staff was incredibly friendly, knowledgeable, and genuinely honest--something that truly matters when you're trusting someone with your vehicle. I've previously serviced my cars at Lexus and Cadillac, but I brought our new car to L&L for a pre-purchase inspection and was blown away by the experience. The level of care, transparency, and professionalism was unmatched. After this visit, there's no question--L&L has earned a lifelong customer. read more

Brough my car in for a flat tire and they made time for me ASAP. They were friendly, smart and helpful the entire time. On top of that, they buffed out some front damage to my car which has been a big stress. I will exclusively go here in the future. read more

Quick and thorough service especially in emergencies. Repairs are quick and customer service is great.

Came in earlier this year after my Hyundai Accent battery kept dying every couple months. They did an inspection and told me my battery is bad and called AutoZone's manager and made sure they gave me a new one. I appreciated their honesty and they advised other services, which I agreed to. Jump to this week, my battery started acting up again and brought my car in. They did all the exams and saw it was the dash cam draining the battery, and advised I go to the place that installed it or unplug the battery before turning off the ignition. After multiple days of their inspection, they did not charge me and just requested a review. I appreciate their customer service and eye for detail, and will gladly come again. read more

I have been coming here for a while and I came across this place by looking at highly reviewed mechanic shops. I drive an Audi A6 so finding a shop that works on this car is a challenge. Whenever I do find a mechanic, they will charge an arm and a leg because of how difficult it is to do work on this car. I decided to give this shop a try about a year ago and I will never take my car anywhere else again. This place is owned and operated by a father and son, both of which are very knowledgeable, honest and stand by their work. You don't have to worry about any shady actives, price gouging or run arounds, they will tell you exactly what the issue is, how much the cost is and then they will get the work done in a timely manner. If you're looking for a new mechanic that you can trust, this is the place you want to go to. read more

This is an amazing shop and most importantly, they're looking out for you and they're people you can trust. They're fast, fair, responsive, and we're so lucky to have found them right in our neighborhood. Recommend to anyone looking for good help from good people. read more

I have been going to L & L Auto Service for several years. This team is absolutely great!! They have worked on our old Mazda, our current Mazda and most recently, our Honda. Most important to us is that we feel we can trust L & L team. They are honest about what we need to do and don't need to do. Their work is reasonably priced, and they communicate with you and answer all your questions. I regularly tell people in the area that they should bring their cars here! read more

I really appreciated the customer service from Luis Junior and Senior. I brought my Smart Fortwo to them. I already knew the problem was in the engine, but they were able to open the car up, take the engine out, and even showed me the engine and what was going wrong with it. It was a month-long process from getting the 1 hr diagnostic check-up, to finally deciding to open up the car with them, and then concluding it wasn't worth further work. Even though it was a stressful time for me, I was grateful for the time L&L took to talk to me and explain things to me. I left a satisfied customer and I will use their services again! read more

Highly recommend! They were able to get me in right away, were honest and so kind. Amazing service, I will be back again for any time I need work on my car! read more

Great experience for all your auto needs top notch service from all employees will definitely come back for all my auto needs!

Luis Jr & Senior are my guys. The service is the best I've ever had the privilege of dealing with in the compulsory nature of maintaining your vehicle. read more

Junior and Senior are great to work with! This is a local auto shop that I utilize for oil changes and in the event anything else may arise. They're super honest and transparent and the rest of the reviews speak the truth! Highly recommended. read more

This morning, I was on my way out the door to drive to the other part of the city for a dear colleague's funeral. My car wouldn't start. I was beyond upset, as I'd promised said coworker's mother that I would be there to pay respects (limited allowance of visitors at funeral homes right now, due to Covid). In any event, I walked next door to L&L Auto to see if they could help/loan me something. Within seconds they were in my garage checking and replacing my battery and I was on the road immediately and made it on time. A week ago I went to see them, as I figured I needed a tune up. They checked all and told me my car was fine and didn't need a thing. Zero charge. Hard to find good, honest businesses sometimes but these guys are always there for me. And they're friendly when I see them, day to day. I don't often care to post on social media but this immediate act of kindness and professionalism warranted it. read more

L&L are great. They've helped me out a ton over the years. Quality work. Great value.

Wonderful people, great service, reasonable pricing. They have been here for over 20 years and we have had nothing but excellent experiences with them. Their customer service goes above and beyond the usual and they are very responsive, whether your issue is a small one or a large one. They have taken good care of our cars, from the ancient beat-up ones to the European imports. Ask for Luis! read more

I love L & L! I am a single woman who purchases used cars so, of course, I have car troubles and car questions. Junior, Senior, and all who work there are unbelievably helpful; walking me through car questions and troubles step by step, helping me understand what the costs are and why certain items are listed to replace. You would be surprised how many other places do not work with me on this information. I highly recommend L & L for your auto services! read more

We just recently starting bringing our car in to L&L based off a neighborhood referral. We couldn't be happier!! So hard to find a shop in the city of Chicago you can trust and will be honest with you. We appreciate the explanations and time they take with customers. The work has been outstanding. If your car needs service, this is the place! read more

Friendly phone and in person help. Highly recommended to me by a friend and they didn't let me down. Tire repair and oil change. They advised me to get my brake pad replaced before winter. Honest and trustworthy. I'll be back again! read more

I brought my car in to L&L after hearing a loud exhaust noise and an increasing burning smell inside. Thinking it was an exhaust issue, they had found that I completely forgot to reinstall the oil cap after hastily topping it off. You guessed it...oil spurting all over the engine caused the smell and louder noise. My engine now looks nearly new after L&L fixed my simple mistake and completely spray washed the entire engine without charging me. I've always had great service from Jr and Sr, who explain issues plainly, are upfront, and have a great attitude. read more

Writing this review on behalf of my wife. We took her vehicle here for a problem around the end of November, the mechanic kept it for approx. 4 days after getting it back they charged me $681.92 for a tune up that he said would fix the problem. Come January I'm having the same issue with my vehicle so I called the owner of the shop to notify him of the problem and he advised me to bring my car in and charged me $60 for a diagnostic and stated if i wanted my car fixed it would be an additional $399 more on top of what I've paid, upon getting my vehicle back this time it came back with the check engine light on. I had to take it to another auto mechanic where he checked the "work" that was performed and it turns out the tune up done by this auto service shop was never done! He took out the spark plugs that should of been changed the first time and showed me they had never been changed. Be AWARE!! Save your time and money! I called the owner about this problem and he refused to rectify the situation. read more

L & L Auto Service - Auto Repair Near Me - Chicago, Illinois

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Will do things right the first time! Awesome customer service and transparency. Worth every penny.

Would recommend this place. Great work, went the extra mile to keep our car running well. Only recommended necessary work, didn't pressure us into other work. Will 100% be back. read more

We are not new to the neighborhood, but we sure do have a new mechanic!!! I found everything the other reviewers have written in their stellar reviews to be true-- Luis Jr. and Sr. just strike me as honest, hard-working, and kind folks who we'll be using from this day forward! read more

Having a good mechanic is one of those things that at certain points in your life sounds like fantasy... like sasquatch, or finding a Unicorn. When I found L & L, I discovered that dreams DO come true. I've been calling Luis for almost a decade now. L&L will always give you straight answers, and options if costs start to get out of control. They aren't CHEAP per se, but that's evidence that they do quality work at a reasonable price. They've definitely done a few things at a low or no cost that have made me feel that they really aren't looking to nickel and dime their customers. They know that a good job done for the right price is the way to keep customers coming back... and they have a LOT of them. Do realize that it's a super busy shop and you need to make sure you give them enough time to do what they have to do. read more

Luis and Luis Jr... they are the best in the business! Fair pricing, and do not up sell. We have been taking our cars here for years, and are so thankful to have a mechanic we can trust! read more

I was referred to L & L Auto from a good friend. Every time I get my car serviced or for tires I am extremely pleased with the service and cost. Reasonable (better than a service manager that is on commission). Always done when promised. Good guys. read more

5 star customer service from start to finish. I believe I had the pleasure of working with Jr. My car stopped working out of the blue and from the first call to get a quote, it was a seamless process. Reasonable prices, quick service, and low stress for the customer-and he was nice and welcoming! I was back on the road ASAP. Thank you for the help read more

I was on a road trip in my Jeep when the check engine light came on. The shop was able to take my car in the same day that I called and diagnosed the issue. A solenoid had failed in the tranmission. The shop was able to find a pack of all three solenoids for the price of a single solenoid and saved me some money in parts while also replacing all the solenoids at once. The parts took a few days to come in because the age of my car, but the shop was able to install them the same day that they got them. They also replaced the tranmission gasket and filled the transmission with new fluid. Jeep is back to shifting smoothly! read more

L & L was the third shop we went to in one day to try and fix an issue with my car. They came as a recommendation from a friend and I will never take my car any where else! They were beyond helpful and very honest. They explained completely what the issue ended up being and didn't just tell me what I needed to do. I highly recommend L& L Auto Service. read more

I am new to the Lincoln Square neighborhood, and found myself in need of a repair shop when the hood of my car was not closing properly. I called L&L Auto Service in the morning and was told to bring my car in any time to be looked at. Luis Jr. greeted me and was friendly, professional, and to my surprise the car was done earlier than initially expected. The team was accommodating, professional, and made the entire process easy as the customer. I highly recommend L&L Auto Service for your auto needs! read more

Absolutely amazing and wonderful service. The owner and his son are extremely helpful and reliable. They are honest mechanics and very reasonably priced. I can't wait to come back to buy my daughter her first car at their lot next-door for used cars. . I will never take my jeep anywhere else. read more

These guys are great! Definitely going back if I have any other issues with my car. They got me in and out really quickly and gave me a good deal on my problem. read more

I had my catalytic converter stolen and my insurance inspector said it would be 2-3 months before I received it. Not only did Louis and Junior get the part in less than a week, they also helped me install a shield to protect it from being stolen again. They were very friendly, helpful, and patient with my many questions. My car is back much sooner than expected and runs perfectly again - highly recommend! read more

I highly recommend L & L Auto Service for oil changes, service work and body repairs. They do great work at a fair price. I love the family owned atmosphere. We have been bringing our cars there for 10 plus years. read more

Luis Jr. has been my go-to local mechanic for over 1.5 years. On several occasions, he has surprised me with a $0 price tag (for checking and refilling tires, reattaching loose back bumper, etc). It's clear they make an investment in their customers and it goes a long way with me! Luis has also been a creative problem solver when I've asked for the "cheapest way to fix something." Not fancy, but it's worked each time. I trust his recommendations and gladly send others to L&L. read more

There is a reason why these guys keep getting 5 stars...I am pleased with their work & service. Tried taking the car for assessment to dealer (they quoted me close to $900 for repair) Took the car to this established & paid under &400. They were honest, quick and quoted me a fair price. So glad I took my co-worker's recommendation. I'm just sorry I didn't take the car to them sooner & wasted my time and energy. Don't make my mistake...these guys are good at what they do. By the way, I rarely write reviews but compelled to write one for them. read more

I'm so glad that L&L is in the neighborhood. I know very little about what's going on under the hood, so when issues pop up, it's comforting to know that L&L will check it out thoroughly and get it sorted. Junior is a steadying presence. Thanks, guys: you're the best. read more

I've brought my car here a few times, and I could not be happier with the service. Junior thoroughly explains the work being done and doesn't push a repair or new part like some places I've been. Recently, I had my car towed to the shop because it wouldn't start (even my tow truck guy couldn't get it started!) Of course, once it got to the shop, it started just fine! Junior took the day making sure everything was working properly and when I picked it up, it was washed and the tires were filled. Because they weren't able to find any issues, they didn't charge me! These are the nicest, most trustworthy people. I know when I bring my car in, it's in good hands, which is why I'll continue bringing my car here. read more

My car was totalled/not driveable and I am so grateful to Luis and his team because it's been 100% restored and runs better than it did prior to the accident. His estimate was accurate and their service and communication throughout were both excellent. Highly recommend! read more

This place, in one word, is amazing. I had spent around $1,000 at another mechanic for a top to bottom fix, four months ago. I said, "i have to make this car last through graduation, so anything whatsoever that needs fixing, fix it." I'm not getting rid of my car until I buy a new one, post graduation and into my job. So, here is 4 months later, and my car stops completely. Luckily, this shop is right down the street from where I live. I went in, and they said they could fit me in that day! they picked up the car, and it took a little while to diagnose it. he basically went from least expensive to most expensive as far as what it could be. and, it turned out to be a timing belt. that, and i know i was leaking oil. So, he was direct. to get it running, will be $300. belt + gaskets = $375. belt+gaskets+water pump = $425. extremely, extremely cheap!!! granted, i have a tiny car whose engine can fall out very simply haha. i have an old toyota, but still VERY reasonable. When i hear "timing belt" i hear hundreds and hundreds and hundreds of dollars. this was a couple hundred. car was ready next day, and another repair came up that wasn't expected. he charged for the part only, and not labor. amazing customer service, he showed and explained why everything needed to be replaced. i will always bring my car here from now on read more