This is the worst experience I've ever had with a services company. We'd asked for a simple washing machine connection and it turned into a $20,000+ nightmare. The plumber ruined the connection on the washing machine and instead of telling us that the connection was stripped and ruined? He "rigged" the washing machine connection and then left without telling us that the connection wasn't right. When we ran our first load of laundry, the "rigged" connection failed and water went everywhere over 3 floors of our home. There was floor damage, carpet damage, ceilings ruined, light fixtures ruined, etc. The Pete's Plumbing rep KNEW that he hadn't properly connected our washing machine....and LEFT ANYWAY. The magnitude of his negligence and irresponsibility is hard to comprehend. What did Pete's Plumbing do to help the situation? Absolutely nothing. The owner told me that we should have checked the connection ourselves! That it was our fault...imagine hiring a plumber to do a simple job and then being told that we should have gone over the plumber's work after he left. If Pete's Plumbing was the last plumbing company on Earth, I'd still not allow them into my home again. They ruined 3 floors of our new home and then took ZERO responsibility for their actions. They told us to take it up with their insurance company. They also ruined our washing machine, which is a small thing compared to what they did to our home! This was the worst experience I've had with any services company. If I could give them ZERO stars I would.... read more

We recently had an unwanted and unnecessary experience with this plumbing company. Our neighbor next door had severe plumbing problems while they were out of town. Seeing this, we got Fulton County Water to turn off their water until the neighbor returned home. Pete's Plumbing was contacted and came out to repair the system. A Pete's employee came to our house and offered to fix our irrigation system (water was turned off for at least eight years) for $850-1000. We declined but soon learned the water had been turned on and was leaking into the street. I contacted them again, and they denied this and offered to fix our leak for $850-1000. I told them that was unacceptable, and he explained it would take them three hours to shut it off, and he would give us a break at $650. Again, I told him no. I sent him photos of the meter and asked him again to return and fix what he had broken. He called back and told me I was not telling the truth but reduced the amount to $197.00 to spend 15 minutes turning off a meter he had opened. He could schedule me for the next day. Unbelievable, I called another company, which immediately fixed the meter without charge. They were given a significant contract because we needed other non-plumbing work done. Lesson learned on my part: never let Pete near our property again and, for Pete, treat your clients better, or you will continue to lose other contracts. BTW, Pete's Plumbing shares a phone number with a Wedding Planning service! read more

Plus - Quick Same Day Service... Negative- The cost seemed very expensive ($600 dollars) and a lot of time (90 mins) to replace a PVC water pipe fitting that was already dug out in my yard ..... Probably wouldn't use again. read more

I honestly didn't have a problem with their quote of $3000 to replace a water heater & a spigot on the wall in my horse's stable. When we agreed to their quote, it was a week before the repair was done & included a phone call from them the night before asking if they could come do the repair the following week. Our water heater was already failing & leaking & with the pending freezing temps, it was only a matter of time before it failed completely & we had lost a week already. So they showed up to do the work on a Friday at 3pm... Granted, the new water heater is in my barn & although sheltered, it is outdoors. But covering the new water heater with white plastic & taping it up in a zillion places with black duct tape that is now all peeling off, may be functional but is not exactly what I would call attractive. The spigot that was replaced sticks out 2 inches from the wall & exposes the pipe to dirt & the elements & both of these things need to be finished correctly. The best they could offer me was for the guy (with the bad attitude that did this crappy work), to come back and re-do it. So now I've spent another $500 to purchase a water heater insulator that doesn't require using duct tape & to correctly insulate the water spigot where I had to cut & stain a piece of lumber to fill up the gap in the wall. After several attempts to contact them about a refund to cover those costs, they keep giving me excuses about how they're so busy & will get back with me. It's been two weeks now & I'm giving up. They may be super nice people but the quality of their work & their customer service is just not good. read more

See all

Overcharges and claims his credit card reader is broken so you have to pay cash. Kept trying to testify to my husband. Very unprofessional. Will never call him again, and I advise that no one else uses him, either. What a crook, and what he fixed is already leaking again. read more

Jeremy Hathaway was the best technician that we have ever had. Another representative was here last and he was not as great but Jeremy cleaned the sink and area following installation of a cartridge. The company had sent the wrong one and he had one in his truck. HIGHLY RECOMMEND PETE'S and Jeremy! read more

I suspected my garbage disposal was at the end of its life-span. My parents had used Pete's when they lived in the area, and I saw the good Google reviews, so I gave them a call. They were prompt to come out at look at my problem. I actually went to Costco and bought a disposal to have him put in to save some $$$. He told me it was too large for the space (which I suspected, but I'm not like obviously not a plumming pro or I wouldn't even be writing this review). He then tried to up-sell me to a disposal with a higher torque; I said, "No - I'll take the same kind I have, as it has lasted 13 years." Maybe I'm playing the defense, but I thought this guy just thought I was some young chick with a fishtail braid so he could financially take advantage of me. The installation and everything went fine. Then I went to pay. That is when things went south. It is almost 2017, so OF COURSE I was going to pay with a credit card.... I mean, come on. Here's how the convo went: Me - "You take American Express, right?" Service guy - "Yeah, but its a 5% charge." Me - "Excuse you?! Well, I also have Visa; I'll use that." SG - "All credit cards are a 5% charge." Me - handing him back the AMEX (gotta work on that cash back!) "Well, this is what you get today." Nowhere - NOWHERE - on their website does it specify there is 5% charge for using a credit card. Like, I teach school, so it's not like a carry Benjamins on me to make it rain, but I DO pay all my bills on time and have no CC debt. Just an FYI if you consider using them. AND... This is a violation of the Dodd-Frank Act. I am currently disputing this with my credit card company. I should have known when their address came up on Google as "Justin Trail".... My ex-boyfriend's name and that didn't end well. Again, we are DAYS from 2017, and unless you want to dust off your checkbook like it's 1977, don't call Pete's. You're welcome. read more

Do not use this company. Came to my home to do outside work on sewage issues. Left broken sewage pipes on ground (5) left open the manhole used for the town on property uncapped, broke light fixtures, left my electric cables all over the yard without rewinding them and putting them back. Left mud all over my driveway without doing a wash/cleanup. Nice Christmas present. NOT! Sub-contractors came to my neighbors yard and without permission started to dig up their yard . Slimy, terrible, unprofessional I wish Seagraves Plumbing was able to do the job. Top notch. read more

Gary Fredenberg, the plumber, did a wonderful job fixing kitchen sink leak and went above & beyond to correct a poor installation so this issue would not resurface in the future. read more

Called Pete's Plumbing very early this morning when we realized the main line pipe had burst and we had no water. Husband spoke with Loretta who jumped into action. She had Mike the plumber at our house within 2 hours! Thank you Pete's Plumbing for fixing our problem today for a fair and reasonable price. We will call the next time we are in need of a plumber! read more

Excellent experience with PP. From a pleasant scheduling experience with Debra...she got me in the same day I called, to a super plumber named Tim who was as great with my dogs as he was fixing the mundane small various issues I had. I appreciate a company that shows up on time and fixes what they commit to fix. A+ read more

We were new to the area and needed a plumber to replace the 15 year old gas water heater in the home that we purchased. After checking the BBB and other rating sites, we chose Pete's Plumbing. Top notch job, price was the same as the internet special as advertised (even though he had to isntall an overflow tank to bring the unit up to code)...it is so nice to find a plumber that we will definitely be using for future needs! read more

Will not stand by their work. Have been out here twice for the same issue and want to charge us another extremely high service fee to diagnose the same problem they have looked at twice. Don't waste your time with Pete's Plumbing, there are far better plumbers out there that will guarantee their work read more

Received great service and will definitely use again! Thank you!!!

I will never call anyone else! Everyone I spoke to was so kind and professional and knowledgeable. They never wavered on their pricing. There were no hidden costs, everything was explained up front. I had numerous estimates from many companies. No one came close to their costs not to mention the customer service! I had a new water heater within hours and I could not be happier! read more

We called on Wednesday at 4pm with a plumbing problem, Gary was here at 7am the next morning, thanks Pete's! In addition to being family owned and operated, the quick service and expertise is why you should call Pete's. Don't waste your time with the big companies that take your call at a call center and have to dispatch someone for $89 to give you a quote, go with Pete's Plumbing. read more

BAD. I had a leak from the master bathroom going all the way to my kitchen ceiling. On 02/20/17 the tech said that the flange was broken and replaced it.Paid $ 484.00. The leak came back and on 02/28/17 after cutting the drywall on the kitchen ceiling,was diagnostic that it was coming from the tub spout. Paid $345.66. On 03/11/17 leak in 4 points of the kitchen ceiling , called and since the service was under warranty I thought they could fix it. For my surprise, tech went there and said there was nothing he could do and a new tub was the leak solution. Contacted another company and surprisingly the leak was found and fixed and the old tub is still there. Pete's does not goes deep to find and diagnostic all the problems, they are there only for less than a couple of hours and perform only part of the job. When I called and said that it was under warranty, they said the warranty was only for the job performed on the first visit. BE AWARE OF THESE SCAMMERS,the just want your money and will try to get the most they can. read more

I used Pete's Plumbing to replace a Pressure Reducing Valve. They arrived on time, and did the work, but they charged me DOUBLE what it should cost. I contacted other plumbers after to explain what was done, and all other plumbing companies said it should have cost half. Live and learn, get estimates first. I had heard that Pete's Plumbing was reputable, but they don't charge reasonably. If you have extra money to throw away, feel free to use them. read more

update on my review, I had the work completed for $100, all that was needed was the washers replaced, not the valves Pete's was trying to replace, stay away! read more