If you are looking for good eyeglasses experience, do come here. I have been to almost every single eye place around Union Square throughout the years and I have been looking for a place that have a good selection of eye glasses and treat me as a paying customer, not someone infringing on their time. I was able to get a nice French eyeglasses and use my VSP insurance. read more

I just got back from a trip to Italy where I purchased my first pair of Piero Masarro sunglasses and decided I had to have another pair. These glasses are so unique and only 100 are made of each style. I found out that Petite Optique carries this brand, and made an appointment to go check them out. Needless to say, I ended up getting 2 pairs of glasses and a pair of sunglasses because the selection they have is OUT OF THIS WORLD! I haven't been to another eyeglass store that has such an amazing, one-of-a-kind selection. I spent 2 hours in the store trying on different styles and brands. Everyone was so helpful at selecting the right pair, and as I said, I just couldn't help myself and had to get 3. Can't wait to pick up my eyeglasses and already rockin' my new Kuboraum sunglasses. Thank you again for all of your assistance and I will definitely be back to add to my collection. Highly recommend this place on all levels from selection, to friendliness and knowledge of staff. UPDATE - I picked up my Piero Masarro and Kuboraum glasses yesterday and have to say, these are the best lenses I have probably ever had. I have a pretty bad eye Rx and my lenses are so lightweight and everything is crystal clear, almost like I'm not even looking through my lenses. Once again, I highly recommend this place and will 100% be back for another pair of unique, limited production glasses. This place is the best I have seen in NYC for selection, customer service and high quality lenses. read more

Amazing collection and service... never seen so many happy customers in one store. And, I can see again.

These guys have everything you could dream of in a high-end eyeglass frame store: an absolutely stunning collection of frames made and manufactured by independent designers from all over, top-level customer service, and an eye for which frames work with your face and personal style. I'm an industrial designer, insanely picky about my frames, and was also having a panic attack when I came in as my glasses broke at the beginning of a long business trip in NYC. These guys had me in and out of the shop in 45 minutes, and even managed to have my tricky prescription ready for me shortly thereafter. I'm blind as a bat so this was a huge deal - also, they're the most beautiful frames I've ever owned, numbered #9 out of an edition of 100. Delighted!!! read more

Petite Optique - Eyewear & Opticians Near Me - New York, New York

My partner and I were treated awfully by one of the two shop assistants today. He was dismissing, questioning all our choices. He would even say that the kind of glasses I wanted were inappropriate for me, and that the ones I liked were "cheap". He was also rude and condescending even when I requested to try on one of this glasses, making clear that this was annoying him. We were determined to buy a pair of glasses they had in the shop and that I have been looking for for a while; and we eventually decided to do it somewhere else. I see here that this has happened to other customers before me. read more

Oh my goodness. Where do I begin! I just can't thank Petite Optique for their superb customer service. I was so taken from the first time I came to the store in 2008 and still love them and their service. They have such an eye for taste and go out of their way to make sure that the customer is happy. They are well educated in their field and the merchandise they sell. The optometrist is on point with her prescriptions and consultations. And as far as the owners of the store, I can't speak highly enough about them. This is a family oriented business and from the Mother, Father, son and daughter, they are just a pleasure to do business with. I have an extremely high prescription and you can't tell because of the great lenses they offer. I HIGHLY RECOMMEND anyone to come to this store if you are looking for quality products and services. It's so hard these days to find a place where you can come and speak freely with them and they give their honest opinion on what glasses you should buy based on your prescription, shape of face, skin tone and business use. (The glasses I have on in my picture is from Petite Optique. I love these frames and received so much complements on these glasses). Each time I go there I buy two pairs of glasses. And LET ME BE CLEAR--they do not make me buy two pairs, I do it because I want to have an extra pair in case something happens to one of my glasses. Petite Optique, job well done in all areas of business. I pray blessings abundantly for all of you because of the love you poor out to me. I can't thank you enough for all you have done for me. I am SURELY a customer of yours for life. read more

Petite Optique - These are the glasses I brought from Petite Optique. I have extremely high prescription and these lens are the best quality. Iam so happy. - Eyewear & Opticians Near Me - New York, New York

The staff helped me find frames that are different from anything I've ever worn, and somehow more me. When the glasses were ready with the prescription lenses and the prescription wasn't right, the on-site optometrist tested me for no charge and came up with a completely different prescription, which turned out to be much better. The team at Petite Optique was attentive, friendly, and very knowledgeable, and I love my new glasses! read more

I purchased my first KUBARUM eyeglasses from The Petite Optique, and the experience exceeded my expectations. I made this purchase using Facetime, and although tentative at first, the entire staff made it easy for me to choose different styles that would look great on me. They had an abundant amount of selections, and I chose a pair that they recommended. The transaction over the phone was easy, and delivery was fast! They were very meticulous in explaining to me what I had purchased and what the policy was for eyeglasses. I received my eyeglasses, and I LOVE THEM! I will make future purchases from them, and now I can do it from home. I highly recommend The Petite Optique, and know that if you cannot make it to the store, they will do it over FaceTime! read more

After looking in almost every eyewear store in the city, Igor & Lyudmila helped me find my ideal frames. I first worked with Igor who listened closely to my preferences. When we found the perfect frames, I could see it in his face. He's taken special care since my initial purchase to adjust and tighten them as needed, and it's always a pleasure to see both Lyudmila and him. I highly recommend shopping here for unique glasses and people who know how to help customers find what they are looking for. read more

My experience has been exceptional...after visiting three other shops and Petite Optique being my last stop I have no regrets. Luda & Igor took me in as part of the family and/or old customer. Their customer service is the best I have had in a while (using glasses for over 10yrs). They make you feel welcome and they show they care. They were very open, honest and friendly not to forget professional. Their selection of frames it Out Of This World!!! (you have to see to believe it). Also want to share that Dr. Chun is an outstanding Ophthalmologist....she was able to prescribe the right lens for me to see clearly something I was having difficulty with prior doctors. I have and will continue to share my wonderful experience with family, friends and co-workers. As a matter of fact 2 of my co-workers are so in love with my Purple Frames that they have plans to visit store very soon. Thanks Luda, Igor & Dr. Chun you have made me a VERY HAPPY PERSON. read more

I came in here with my glasses prescription from Moscot to ask about getting contacts, since I saw online that this boutique takes VSP. A clerk here told me with a smirk that prescription was for glasses, and looked at me like a moron. This would have been a cool opportunity to offer me an exam for contacts, or just like be nice? But instead they were condescending. We stood in silence for a minute and I walked out. I have no idea why I was treated so dismissively, but I'm going to try and not waste any more brainpower on it. If someone from this boutique is reading this: I spend a lot of money on glasses, and could have been a customer. Now I will never return. Please think twice before being condescending. read more

Very knowledgeable optometrist and staff, would recommend to family and friends. I had my annual eye exam there, very clean and beautiful facility. Unique glasses frames as well. If they don't take your insurance it's a very reasonable low cost for glasses and contacts exam. read more

I've had this place on my list to visit for a very long time. I love wearing glasses and own a couple of pairs and I'm always looking for new places with amazing style and great selection of hard to find brands. As soon as I walked in one of the owners picked out a pair of frames for me that was absolutely perfect. I very rarely let someone else pick out my glasses and he did a fantastic job. I've gotten quite a few compliments on them and I think they're one of the best pairs of glasses I've owned in a long time. They also do the lens work themselves. I highly recommend checking this place out if you're looking for unique options and brands that are hard to find. read more

3 pairs of beautiful frames & I couldn't recommend a better shop. Francis Klein, Caroline Abram, and Barton Perreira all from the same boutique. Crazy selection, a fantastic collection without being overwhelming, and they have something for everyone's face. Customer service is spectacular--if something doesn't look good, these guys will politely let you know. When something looks and feels amazing, they keep all of the frame details on file so you can come back, never pressuring to buy. No matter what I wear from Petite, no matter where I travel, random strangers ask where I bought my beautiful frames. You wanna feel good about yourself, go see these guys. Above and beyond service: one of my lenses cracked & I needed immediate replacement with no time for an eye exam. I sent one email requesting my eye prescription on file and the owners wrote back right away, thoughtfully detailing my prescription, and they noted that it's probably time to get my eyes checked out again. Lifetime customer for life over here. Thanks Petite Optique! read more

I recently purchased my most interesting frames at Petite Optique - I have a small face and strong prescription so it is always tricky to find the perfect frame. I love the frame Ludmilla helped me find and never had such finely crafted lenses before - they are very thin and razor sharp. In addition, the eye exam that I had there was very reasonably priced (although it didn't include the prescription for contacts) and I ended up with a very accurate prescription with changes made to the old one that resulted in a much better vision. I think the more accurate prescription with the great workmanship on the lenses was clearly a winning combination! Petite Optique is not cheap - I never spent so much on a pair of glasses - but the result is outstanding! read more

First rate customer service! I left a pair of 5 year old designer glasses that I bought from Petite Optique to have a missing small screw replaced. I was called by a very apologetic Lyudmila a day later who informed me that Igor had accidentally broke my frame. Lyudmila invited me in to select a new pair of my choosing with prescription lenses at no cost whatsoever. She even gave me my original glasses that Igor had painstakingly repaired so I could still wear them as a spare. Petite Optique truly cares about their customers! read more

I got a pair of very very stylish Theo frames from Petite Optique not too long ago which the very courteous, helpful and friendly staff helped me select. I was a little apprehensive at first, as I wasn't sure about branching away from the typical frames you get at other stores, but Igor and Luda really worked with me in selecting the perfect unique frames (from the many they have) that compliment my face and personal style. I have to say, it's refreshing to meet professionals who really try to find the right fit for you and what you want. You can't beat the customer service. Will definitely come back to get my next pair soon. read more

I've been a regular customer for about eight years. I buy specs from here about every other year. The styles are very chic and modern, little tiny wire works of art. I've found the staff to be incredibly helpful and gracious to me. Last week I randomly entered and tried on about 5 frames, but told them that my favorite pair, which I bought from this store, was lost. (They were really amazing glasses...) I inquired about replacing this pair exact pair - so they looked me up in their computer and confirmed that I bought my old frames in 2004! (I lost mine in some bar in Boston). The gentleman replied that he did not think the frames were made anymore, and Petite Optique did not work with the supplier of those frames anymore. That being said, they went ahead and called for me to ask if there was any way to get that model. They called England! "It's still early in England, we'll call them later and call you to let you know." I didn't think it was possible to ever see my favorite specs, so I went on my way. A couple of hours later, yay! Seriously YAY! Petite Optique were surprised and happy to tell me my favorite frames in the world are still available, should they order for me? Yes. read more

I've had a very positive experience here, found the owners at both stores (a husband and wife team) to be very helpful and solicitous. This is not a cheap place, by any means, and if you are looking to get a bargain, don't go here. They trade in high-end glasses across the board. That said, the pair of frames I bought (Paul Smith) were not marked up that heavily over what I'd be able to get directly from the manufacturer. Their lens package was reasonable in comparison to even places like LensCrafters. I looked into buying these frames on the internet, and certainly there were sites that offered them at a considerable markdown, but those sites looked very sketchy to me and quite possibly scams. I did have the experience mentioned in another review of the owner at the Union Square store saving the model numbers of the frames I wanted in her computer rather than giving them to me, which wasn't at all the practice I encountered at other shops. But she also handed me the glasses to try on and I looked at the inner temples and took note of what they were. Personally, I feel like you can't fault owners of glasses stores for trying to combat the practice of using their stores as sample shops and then going off and ordering glasses online. The bottom line for me was that these people helped me a lot in finding a pair of glasses that I really liked. Each of them took time with me and offered what I thought were honest appraisals and advice. After some shopping around and researching, I found that, on these particular frames, they were offering the best deal on them as well. They were an expensive purchase, no doubt, but I'm happy with them. Glasses are still something I like to buy in person, and this shop has given me great service all around. I highly recommend going to either store. read more

I have known Igor , Luda and the entire team at Petite Optique for well over a decade. One of the most experienced in the 5 city boroughs. They are very friendly and quite knowledgeable. They have a very eclectic and diverse collection of frames than most other optical shops. Most of all, it's their level of care and customer service that brings me back and those that I have recommended to go there. read more

This place has an amazing selection of very cool glasses. They have arty glasses that either have amazing full colors, or no hinges, or something different. Their glasses are not cheap but their customer service is great so you could get a few cheap pairs that you don't like as much or one pair for the rest of your life. My wife's super expensive frames started to unravel and when she brought them to Igor, he shipped them back to the factory and had them replaced in a week. If you want cool glasses, try this place. read more

I am unfortunately graced with a very tough prescription. Throughout my adult life I've had to have countless prescriptions sent back, fine-tuned or returned. As the time approached for my foray into progressive lenses I was prepared for painful process. Enter Petite Optique, hands down the best customer service and attention to detail that I've experienced anywhere, for anything, not just prescription glasses. Every step from the exam through multiple frame adjustments was done with the kind of craftsmanship and desire to do a good job that one rarely encounters. And, as many have pointed out, they have a spectacularly well curated collection of frames. Co-owner Lyuda can pick out the perfect pair (or pairs!). After having a great experience with my first pair, I brought in another pair that I had purchased online to have them work their lens magic. The second time was not a charm with regard to the initial prescription and after almost a month of not being able to adjust I brought them back to see what they could do. Co-owner Igor was unrelenting in his quest to ensure the prescription was correct and could work for me. He worked directly with the lab to discover that they were off a few degrees and had the lenses remade (at no cost to me). He also made several crucial adjustments to the angle of the frames that addressed a few lingering issues with the corrected lenses. Bottom line: At Petite Optique they care very deeply about providing the best service. Inexpensive? No. Worth it? Absolutely, especially if you have a tricky prescription. I will be a lifetime customer. read more

Very hip selection of frames. An Apple executive recommended this place to me years back, and I keep coming back after looking at a lot of other places only to find they have a great wide-range selection of really stylish as well as functional frames. They have wild frames, as well as conventional, but all are stylish and good quality. And they have great ongoing service -- if you need the little rubber thing on your nose piece, they will replace it without any charge. Same for the other accessories such as the ear wrap, etc. Each time I go in it seems it is a friendly Russian person behing the counter that is very intent -- and honest -- about helping you find frames that work for you. The cool thing is, they don't seem to be clingy and always trying to impose a purchase upon you. They seem to have perfected the unconditional service aspect of the business, which is why I enjoy coming back for more frames. (Other opticians, please take note!) They have a sister store in the West Village on West 4th near Washington Place on the corner below Sheridan Square. Again, I was impressed that the woman there was not pushing anything on me but encouraging me to take some time and decide, and she was sincere. I hate the pressure that typical sales people put on you, which is why I like coming to a place where honesty and detachment are the modus operandi. Definitely add this place to your list of eyewear locations for looking for frames. read more

The Petite Optique on Union Square is THE BEST optical shop in Manhattan. My boyfriend and I have purchased frames there for several years, and give the shop and its ownership (extremely attentive husband/wife team) highest marks for selection and service. The fashion sensibility behind their inventory is very advanced; they stay on the cutting edge by stocking a steady stream of unique new products from up-and-coming designers. And they use the most advanced technology to manufacture prescription lenses. When you take into account the quality of the eye wear they offer, their pricing provides great value, especially when compared with the designer retailers you find in midtown. Our experience has been that their pricing for top quality lenses and frames is 30-40% below what you find at some equivalent competitors. And lastly, if highly professional service from very personable owner/operators matters to you, this is a retailer very worthy of patronage--at Le Petite Optique, you're dealing with people who truly take pride of ownership in their enterprise, and it shows up in every aspect of their interaction with customers. read more

I was just in the area and had been putting off getting my glasses readjusted for the longest time, but they were literally sliding off of my face. And I always hate going into places and asking, since i'm not a customer and it feels...icky. These folks could not have been more lovely. They adjusted my glasses beautifully and quickly, and spoke to me at length when i expressed interest in some incredible indestructible glasses that they had on a video display. The frames are magic and have no screws and can be put back together no matter what. When I get my next pair, those are it. No more adjustments for me. read more

Fabulous service by Igor! I came in with one idea about frames and Igor steered me to a different frame company that I completely love! Highly recommend. I had read about this shop online and when I visited NYC in December from Arizona, I was not disappointed! read more

Both of my experiences here have been absolutely stellar. I highly, highly recommend this place! My first experience here occurred a year ago when I was interested in buying new frames. They were so generous with their time: teaching me which frames would best suit my face and allowing me to try (and re-try) as many of them as needed. In the end, I walked out with a bright red Face à Face pair that I absolutely love. Fast forward to last week when these glasses got accidentally damaged. I went to Petite Optique on Saturday hoping they could be repaired. I just picked them up today, Monday, and they're good as new. And because I bought these frames from Petite Optique, my glasses repair was free. I can't say enough positive things about this business--everything from their frame selection to their outstanding customer service is all top notch. read more

I wish I could give this boutique more stars! First time here as I am a lifetime Moscot gal but I wanted something unique and oh boy did I ever find it. First this store is the cutest lil place ever . Love it! The selections they offer for frames are unequivocally extraordinary! I visited a variety of other stores , including my beloved Moscot and honestly no one had the selection this store had. Noone! Also impressive was the customer service which for me is a deal breaker. The entire staff is not only Fabulous:) but extremely knowledgeable in suggesting and picking out what looks good on you. And glasses were ready in like 3 days! What! Incredible! I also wear contact lenses and I will be back to try their services for that ! Thank you Petite . Thank you to the Petite staff !You have made the eyeglass universe a more pleasant existence ! Love! Adalia D read more

I was looking 4 rimless glasses and they had exactly what I was looking for. The glasses were really unique and well-made. The owner himself took amazing care of me and made sure that everything was exactly right. read more

I discovered this store a couple of weeks ago and am very pleased that I did! Their west village location is quaint and characterful, whereas the union square store (which I ended up walking up to) is sleek and modern. They have a fantastic selection of beautiful frames and gave honest opinions on my frame and lens selection. I ended up having an issue with my insurance, but they sorted that out without any fuss and in a very professional manner. They have been in business for more than two decades apparently and I can see why! I shall return when I need more glasses and I highly recommend Petite Optique! read more

I cannot say enough about these people. They are dedicated to their customers in a way that is almost unheard of. I had a problem with a pair of my glasses and they went out of their way to contact me to rectify the problem. They were kind, caring, and expert in fitting my glasses, the best customer service ever. In fact, I have edited manuals written by an expert on customer service. These people could be the models of the best of the best. They also have a remarkable selection of glasses and will not let you leave if you don't look fantastic. Their doctor gave me the best prescription I've had in ten years. I live in Brooklyn in an area where there's an optician on every corner, but I will never go anywhere other than Petite Optique. read more

Excellent and friendly service and a great selection of frames. They are particularly good at helping you to choose the frames that will suit you and it's always a pleasure to visit. I've recommended them to several friends already. I bought my main progressive glasses from Petite Optique and I also just bought another pair exclusively for when I'm staring at my computer monitor all day. They offer very reasonably priced eye tests too. read more

The Petite Optique is all about artistry and technical excellence. My experience in this shop was truly superb. The owners Luda and Igor are passionate about the fine details necessary to make for a quality experience. They are great listeners, highly knowledgable and great fun to spend time with. I bought two frames with progressive lenses and received them in just two days. I had a total blast and walked out with absolutely perfect glasses that look and feel great. I highly recommend the Petite Optique!!! read more

Amazing unique frames and great customer service! This is the third time I'm getting frames from these guys, and have been impressed with them every single time. Thank you!! read more

I have bought two wonderfully unique pairs of glasses from Petite Optique. Never before in all my years of wearing glasses have I gotten so many compliments from total strangers passing by! However, one pair broke, and as I had just moved from NYC to Los Angeles, I was not able to find any replacements even close to their uniqueness. I called Abraham at Petite Optique, and she arranged for an entirely new pair to be mailed to me at minimal cost! Never has this happened. I paid more than I usually would for the first pair, but oh, so worth it!! I will travel back to NYC in the future just for their glasses. Obviously, I love this store, it's friendly, helpful staff, and highly recommend it! read more

A delightful and pleasant environment. Outstanding ownership and service. And my corrections are absolutely perfect!

This is one gem of a boutique. Although tiny, they have an extraordinary selection of frames. Each pair that I have purchased over the years has been remarkable, true works of art. Their staff are knowledgeable and have helped me choose the right frames with ease. I'm such a fan of this boutique that I now travel from out of town just to buy my glasses there. read more

Customer Service is really bad. I agree with another reviewer who said they get defensive like the client is saying something really accusatory. Also, it was a big mistake walking in there and being a client because if your glasses have an issue they will make you pay good money for every little scratch...and you can't really through the lenses away if the frame needs to get fixed, but then you pay a lot for the frame to get fixed. It is a vicious circle they try to put you in - at the end I decided to let my glasses go and look for another store. Unfortunately I broke the frame of my glasses and wanted to change it. When I asked for a little discount Ibrahim looked at me like I was pretending something weird. He told me it was not his fault I broke my glasses - funny right? Like I was blaming it on him. Anyway, I told him of course it wasn't his fault and I am willing to pay for my mistake but if only he could do me a little discount I would really appreciate it. He could have just told me - no I'm sorry we don't do discounts here and that would have been fine. But no, right away he felt like I was attacking him, got really frustrated and continued blaming it on me. I don't know how many times did I tell him that I wasn't trying to have free service but just a minuscule discount. I ended up leaving the store without repairing my glasses and I don't know what to do now. I have a $500 pair of broken glasses that I want to repair and continue using, but have to find another place that is at least more customer friendly. read more

My wife and I shopped here a year ago and spent some time going through the many fabulous frame designs they have on display. We chose two designs; they were going to be a gift so we didn't purchase them right away. The two designs were logged against a customer number ready for the day we called to order. Well it took us 9 months to place the order, the frames were still on file when we called the week before Christmas and within three days we had the frames. We returned this Easter holiday weekend (we live in CA) to get a final fitting on one of the frames and to look at what was new and exciting. The service was fantastic, they took the frames right away and re sized them for me, cleaned all the frames I had with me and gave me new cleaning cloths. The people were matter of fact and great to talk to, no BS here, they tell you exactly what they can do for you and when they can get it done. I love stores like this. Many retailers who sell high end designer products will tell you one thing to get you to place the order, you leave, they call and add a week to the delivery. Not here. I would recommend this company and have to my friends, the staff knows their products and they are well connected with their suppliers to get what you want when you want it. The best place to buy great eye wear in the City as far as I'm concerned. read more

Amazing glasses, amazing lenses, amazing service and amazing staff. I am so pleased and impressed with this store!!! If you want a taste of Europe this is your shop. Funky, conservative, whatever you like. I seen their doctor which was very detailed and informative. Very professional and I consider this one if the best eyeglasses shop in the city. Thank you so much for my glasses I can't stop receiving compliments. Will come back soon with my family members!! read more