This is operated like a used car salesman but for dogs/ cats. They give you the runaround with lame responses. If you're inquiring over the phone, forget about it being a quick process. They give you a pathetic scripted history about petland with scripted details about the animal you're asking about followed by "let me put you on hold to ask my manager". The main goal with phone inquiries is to get you into the store, period. You'll hang up with an appointment you didn't really want and an open ended price on the pet you're looking into. Find a credible breeder if you're really interested and don't waste your time here. read more

Petland - Memphis - The 8 back to back notifications for my in person visit. They really wanted to make sure it was scheduled. - Pet Stores Near Me - Memphis, Tennessee

I have been reading heartbreaking stories on Nextdoor of families who purchased pets from Petland and had their hearts broken when the animal died of renal failure or distemper within a short period of time. They are claiming that Petland sources its animals from puppy mills, and their veterinarians clear the animals despite the fact that they are not healthy. Please do your research and ask appropriate questions before buying from Petland. Better yet, reach out to a rescue group--their goal is to provide happy homes to animals in need and not to just sell them as merchandise. read more

Not a fan of these store puppies. I prefer reputable, breeder, who hand raise their dogs or even a rescue vs. "glass enclosure displays". It's a bit heartbreaking. Oh and the price tag for these dogs who evidently haven't been properly socialized is insane. read more

NOT THE PUPPY'S FAULT I am very concerned about the standard of care Petland's puppies receive. I dropped by to see if they had any yellow labs or goldens, they did. They had a yellow lab boy between 10-12 weeks old. I looked at him and thought, okay sweet. I know what puppies this age are like--they are curious, energetic, and TEETHING. For their own safety and comfort they need to have something to chew on at all times. They're a lot to handle at this age but I've done it before. They offered to let me sit with him in one of their visiting stalls. First red flag was they picked him up and brought him into the stall with nothing. No toy, no leash, nothing to occupy him while he worked through his excitement. First two minutes were rough, he immediately started nipping at my ankles and hands, then backing up and pouncing on my arms. I did my best to calmly redirect him but it was no use. Poor thing was desperate to bite into something. So I called for help, no one answers. I then crawled up on the bench and decided to grab my keys & cheap little wallet attachment and take all my cards out so I could throw him my empty wallet to chew on till we got a toy for him. I managed to get someone's attention and they brought him a small plastic chew toy. That occupied him for a good 2 minutes. While he was chewing I looked myself over, there were claw marks all over me and I realized his nails on his paw had not been filed or clipped in a VERY long time. They were sharp as nails and starting to curve back inward toward his foot. He was just playing around with me, but with his nails like that, it was like having a toddler run around with knives strapped to his hands, just inherently dangerous. I stayed a little while longer because I was still(!) interested in this sweet boy but he got bored of his chew toy pretty quick and remembered how fun it was to pounce and nip at me. So he went into hardcore play-fighting mode, started chomping at my hands and arms. Clawing at my face--at one point he knocked my glasses off my face and across the room and I couldn't see him well anymore. All the while I was yelling, calling for help from an attendant. I couldn't leave the visiting stall without being let out. I was disoriented, couldn't move because I didn't want to step on my glasses, and at that point bleeding in several places from scratches that drew blood. The more I tried to contain him and hold him down the harder he fought back and the harder he bit down. I loudly called for help 3 times before he bit my wrist so hard he broke straight through the skin and came out the other side. It hurt and shocked me so much I yelled out an explicative and only then did someone come check on us. At that point I was sobbing, hyperventilating, bleeding, with my ponytail pulled out and my glasses gone. I wasn't crying from the pain as much as the frustration and worry I felt about how they'd react to the dog. I kept saying it wasn't his fault as they led me to the bathroom to get cleaned up. Moral of the story: These guys have no idea what they're doing caring for these dogs. This whole situation could've been prevented with some basic preparation: a leash, a puppy-friendly toy, some nail care, ample exercise/play time to regulate his energy, and adequate supervision of the visiting stalls. I still feel bad for the poor pup but it was an awful experience and I won't be coming back. read more

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Buyers beware, Upon entering into the store we located a dog that we wanted to meet we approached "Lexi" who stated we could not hold the dog. Upon asking Lexi why we couldn't hold the dog she stated "only serious buyers" could hold the dog. Me and my fiancé are both in our 30s very well off in our careers , what makes us not serious? That's when we located "Kristen" the manager when we let her know of Lexi's discrimination, she proceeded to giggle when we did not giggle back she then stated "oh you are serious" she then began to make excuses for Lexi's actions when in reality we were discriminated from the second we walked in. The store was full of teenagers, playing with dogs, but serious buyers. We're not allowed to make a purchase. As we are current dog owners to the same breed. This is a prime example of do not judge a book by its cover. Petland has lost a potential buyer, and a forever home for one of their pets. read more

Visiting the memphis area for my husbands work training. After being cooped up in the hotel all day, we took my son over to some local stores and came across Petland! The employees were very kind, asked us about our pets and offered to let our son play with any of the dogs. We did not make a purchase but did feel welcomed. Thank you! read more

So Petland recently opened in Memphis much to the dismay of plenty of people, but I won't get into that as I feel its rude to discuss politics in mixed company, lol. Anyways I was out and about one day and saw the newly minted Petland nestled snuggly in the corner on the side of Home Depot, seeing that I just love, love, love puppies, I had to stop in. The building was very well lit and neatly set up, and immediately reminded me of the old Pet stores in the now closed Mall of Memphis back in the day, lol, showing my aging. The puppies were set up behind glass enclosures and there is also an area where perspective buyers can meet, greet and handle the puppies to get a glimpse of their personalities and behavior and compatibility. They of course did not have every breed of puppy, but their selection seemed to be very well planned as they had a very good selection of puppies, there were American bulldogs, schnauzers, miniature Pinschers, French Bulldogs and other very adorable fluffy pooches, cuteness overload!!. Having wanted a since puppy forever, I inquired about the prices of these adorable pooches, I was told they ranged from 2K to 10K!!!!, talk about sticker shock!!, as much as I love puppies I could not in good conscience buy a puppy for that much, I would rather have a mutt from the shelter. However to each his own, if your looking to add a new addition to your family and a hole in your wallet, be sure and visit the new Petland in Memphis. read more

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Recently got a puppy from here ! Staff was great , nice and caring for the pups gave us all info we needed and made sure we sanitized our hands before handling the pups . Great selection of pups ! Sad i couldnt take every one of them home ! Chai will be loved and well taken care of ! Thank you petland read more

Petland - Memphis - Pet Stores Near Me - Memphis, Tennessee

Bad business, DONT WASTE YOUR MONEY. Wont get any money back if you decide you dont want the animal, wouldn't recommend.

Heartbreaking. The store itself is small, dark, and dingy. It generally appears unkept. The smell of urine is strong when you walk in. The puppies are all in very small cages against the right wall. The puppies could stand up and move in a circle but could not move beyond that. One cage had two pups inside and they appeared cramped. I wanted to play with one just to get it out of the cage, but the employee wanted a drivers license and to discuss financing and low monthly payments. I thought they were kidding and said finance, how much is he? The pup employee said it varies depending on the breed but this guy's "adoption fee" was just over 6,000 dollars. Wow. This is so sad to see puppies in this condition and it's sad for families to be pressured into running credit for a puppy. Try Memphis Animal Services, a true rescue not supporting puppy manufacturing, where there are lots of dog that need good homes for about a 50 dollar or less adoption fee. read more

I enjoyed going in to look at their puppies. We had wanted a new Chihuahua since ours died. They had a cute female that looked just like ours so I played with her awhile. I then asked how much? $5,000! I don't get it. How does anyone afford to buy a puppy from this place? read more

one dog was eat his own feces!!! they are not taking proper care for those dogs. they had no food in the cages nor toys, and the staff do not seem to not care whatsoever. read more